It is very simple - I ordered and paid in full for the Toshiba Studio. They delivered it and assured me that the machine is only 130k prints and in perfect condition. On day one, it was not able to print grays and fonts clearly. I contacted them; they hired a local tech who, after inspection, said two things: 1. It is not a 130k meter machine, and the meter was tampered with, and 2. It has an issue that will require an expensive repair. I have been on a tag call for over 6 months, only to be dropped, and at the end, rudely cursed out and asked me not to call again. I hate leaving negative reviews, but this is what happened to me. read more