I was in the location today at the photo counter. I had the pleasure of working with Leslie the…read moreManager for a poster for my wife. Leslie was assisting me with finalizing the photo, the rudest low life lady was standing behind me asking Leslie for a Manager for her bad prints.. Leslie patiently tried to assist this lady but I had a meeting. I politely ask Leslie if she could complete my order. The low life lady who appeared as African American started going after me who is also African American, She said something like that's the problem with you Black Men?? The staff was trying to calm her down and she was Psycho! I found out that this Lady filed a negative review immediately after leaving the Store. Please ignore her post, I was there and they have cameras lady. I'm confident that this woman has a reputation. The Staff was very professional during the entire situation. Good Job!

I'm going to just go ahead and give this location a one star. Last week, I placed an online order…read moreto get 11 pages printed at 7:30 in the morning. Less than an hour later, it was ready for pick up. Last night, I made an order for 6 pages to get printed thinking it would be in the queue and would be printed shortly after the store opens because I needed it for my son's assessment today. Wrong. I have been trying to call the store multiple times and no answer. The one time I pick the "curbside" option, a man answers and transfers me over to printing and then after 5 mins, it ends the call again because no one is answering! This is absolutely ridiculous.

I'm so glad to have this Paper Source nearby! My parents raised me to always write thank you notes…read moreand greeting cards - and it turned out to be a lifelong obsession. This is the first place I come to find beautiful birthday cards, sympathy, and writing sets. I believe there's a buy 4 cards, get the 5th free promo (but don't quote me on that lol). The store always carries a good variety of quality gifts - for wellness, pet parents, or foodies, you name it! Often these will be on the pricier side, but it's worth it to support specialty creators. There's also the "paper cuts" section towards the back with discounted items, where you can also find some out of season or overstock. For example, I nabbed a Paddywax electric candle lighter and limited edition tote for half price last visit!

Nice store and very organized. It's much smaller than their other stores but still has a nice…read moreselection with very friendly and helpful staff. I went in specifically for birthday wrapping paper and a card but of course came out with much more! They carry the birthday cake sparkler numbers that are very fun on a birthday cake! Lots of fun Holiday items including some very cute ornaments. Tis the season and I had to buy a Martini ornament for my son, who makes the best martinis! Lots of holiday wrapping paper but still some birthday options.

Shop local! This office supplies and stationery store has been in business for 34 years, they have…read morea great selection and prices are the same (or lower) than large retail chain prices. ** Tip: to find them, just go to the lobby level and walk around the outside of the building to the south west corner. That will save you two minutes of looking for them.

I've tried to come here three times now during their posted hours and they have never been open. I…read moream currently sitting outside as I write this, with their yelp and website hours saying they're open but with no one here. So far it's just been around $7 paid in parking wasted.

I went to the staples by Cerritos college to print a few certificates on card stock. 3 employees…read morebehind the counter, one of theme taking orders and no jobs running on any machine. they told me it would be 2.5 days to get 3 certificates printed. When I asked the female if it was possible to get my cert printed earlier, a taller male employee butted in and aggressively told me I had to wait like the other customers, that they had large jobs ahead of me... noting nothing was running, no jobs were being printed while I stood there. I drove over to Staples Seal Beach and met "OWEN". This young man "Owen" was working by himself, running three jobs at the same time, packaging, taking orders and helping people with printing questions. Owen was literally running between the printers, hustling to keep jobs going. He paused and quickly asked me what I needed, advising that the store was closing in 30 min. I told him I needed a quick print of certificates. OWEN jumped on it right away. telling me it should be picked up tomorrow but he would fit it in between jobs "right now". Owen packaged up the job he was working on on the printer and set my cardstock in, then completed my job perfectly. On the way out, I stopped to tell the female mgr of my experience. She simply stated, "yes, he has definitely made quite a few people happy tonight..." 3 confused employees doing "nothing" but making excuses why they can't get the work done, versus, one "OWEN" doing the job of 3 people, making no excuses whatsoever, and killing it! Great job OWEN! Staples at Cerritos College can definitely take some pointers from you and your Seal Beach store.

Train your so called 'Managers' better. This goes straight to the unprofessionalism of Julio and…read morethe experience with him regarding an Amazon package today. He was extremely rude and unprofessional. Word of advice, Learn to speak to customers. Half of your job is customer service and you failed at that. I'm going to make sure your district manager hears about this experience because you don't deserve the title of 'Manager'. Everyone else that works there have been great, you are a disgrace of the hard workers that deserve the title over you.

Very nice people to do business with. I had a ton of…read morequestions and they had all the answers. I would recommend getting your printer ink cartridges refilled at this facility. The black cartridge for my canon is half the price of a brand-new one at Walmart. DON'T forget to pick up your frequent filler card.

If you want a quote for ink cartridges, don't do it online. Over the years I have requested…read morenumerous quotes from this location and received no response. Although, this time they sent me an email ad for a NEW printer five days after my request: but NO QUOTE. So I called the store, thinking, I will give them ONE more chance. I called the location and was unable to get an immediate quote for cartridges for my three-year-old printer. Hector told me he would call me right back with a quote. Come on, your name is CARTRIDGE WORLD, so I think you would have the ability to locate a cartridge for a name brand printer without this much trouble. I've given you plenty of opportunities to earn my business, but it's not worth the extra effort. So I tried OC Toner Pros instead. What a difference a phone call makes. Renee was so helpful and asked all the right questions. Within a few minutes, the order was taken, and it will be at my house tomorrow. By the way, Hector never called, nor do I expect him to call me. Typical for CW. Not the best way to run a business. But try OC Toner Pros and ask for Renee.

I started having noticeable back pain after sitting on the chair they sold to me as a genuine Knoll…read moreGeneration. When the pain kept getting worse, I finally inspected the chair more closely and saw the gas cylinder didn't look like what should be on a genuine Knoll product. The gas cylinder clearly has a made by KGS Co., Ltd. marking on it. So I called the store to confirm whether the chair I bought was actually authentic and not Frankenstein'd, the sales person who sold me the chair, answered the phone and Instead of actually addressing my concerns, he acted like I was imagining things and insisted that it's a Knoll chair because it says so on the back. He then proceeded by saying that they don't take returns on used items as they're sold as-is, but will check with his manager. He called me a few minutes later stating that they would make an exception for me and take it back for a store credit only with a 20% restocking fee. In other words, they won't stand behind what they sold, but they will charge me to hand it back to them. I asked for the manager to call me, and - a shocker - no one ever did. Zero follow-up. Zero accountability. If you care about product, authenticity, being taken seriously as a customer, are getting basic professionalism, look somewhere else. This was a complete waste of time and money.

Jeff was great . Super helpful and they gave me a nice bundled price. Very pleased overall.read more

Amazing Experience -- Ask for Vanessa! I just have to share…read morewhat an amazing experience I had at this FedEx location! From the moment you walk in, you're welcomed with a gracious "Hello!" Whether you need printing, computers, copying, help creating something, or you're like me and have a million "Okay, but how do I do THIS?" questions -- they have it all. And then there's Vanessa! She patiently put up with my MANY questions and was absolutely wonderful. She was professional, knowledgeable, and took the time to explain the different services and costs without ever making me feel rushed. Her vibe was so calm and chill, which was exactly what I needed while I was stressing over getting my creations just right! The store was clean, comfortable, and wonderfully air-conditioned (which deserves its own star! ), but the customer service is what really stood out. Vanessa is genuinely kind, and the world could use a whole lot more Vanessas in it. Stop by -- you just might walk in stressed like I did and leave HAPPY!

AMAZING EXPERIENCE ASK FOR VANESSA! I just had to share what…read morean FANTASTIC experience I had at the FedEx location! From the moment you walk in, you are welcomed with a gracious "hello" whether you need printing, computers, copying, help creating something, or you are like me and have a million, "OK, but how do I do this"? they have it all. And then there's Vanessa! She patiently put up with my MANY questions and was absolutely wonderful. She was professional, KNOWLEDGEABLE, AND TOOK THE TIME TO EXPLAIN THE DIFFERENCE SERVICES AND COST WITHOUT EVER MAKING ME FEEL RUSHED. HER VIBE WAS SO CALM AND CHILL, WHICH WAS EXACTLY WHAT I NEEDED WHILE I WAS STRESSING OVER GETTING MY CREATIONS JUST RIGHT! The store was clean, comfortable and wonderfully air-conditioned (which deserves its own star in my opinion), but the customer service is what really showed out for me!! Vanessa is generally kind, and the world could use a whole lot more Vanessa's in it stop by, you just might walk in stressed like I did, and leave happy

(Party City side) ((Wednesday Dec 24))…read more This was my first time going to staples with the new addition of party city. I was so happy to see party city was still around! In perfect timing. I had a birthday celebration. I went in to purchase (number) balloons 3 & 4 once arriving home the 3 popped. I called and they said to come in and they would replace it. I went back and got the new balloon. Once arriving home the 4 popped. The balloons were NOT close to anything that would cause them to pop. They popped from the inner seal. At this point I was frustrated. I called party city/ staples and they told me it was a one time courtesy to exchange the balloon so nothing could be done for the second balloon. I was disappointed but still needed a 4. I drove to my local dollar tree and just bought it there. I definitely appreciate the transparency and the one time courtesy. As a customer we are not always right however I would have appreciated if they would have verbally communicated their policy on balloons and exchanges at the time of purchase. Service 2/5 Value 1/5 Price 2/5 ~ everyone has different, so be kind~ The heart I purchased is still good hasn't popped and it's beautiful, did cost more so I'm hoping it lasts (Picture with ballon's near tv, nothing is hot. Nothing is poking them either. I've done this set up previous many times in the past never had any issue) this is a first

This location Staples is quite clean. There's ample parking in front of the store as it's located…read morein a plaza. They have printing services as well as Amazon returns in addition to selling office supplies. Though some things can be pricey they do offer discounts from time to time. They also sell balloons and some party supplies with their partnership with Party City. Staples has your office needs from printers, office chairs, to agendas, white boards and variety of pens and highlighters. Helpful staff who have helped with my Amazon returns!

Came here to make an Amazon return recently and will probably be coming here pretty regularly to do…read moreso since all the Amazon Freshes shut down. The return itself was very quick with like two other people ahead of me. Your standard Staples store. It's clean, quiet, pretty uncrowded, but well organized and well stocked. Plenty of parking in the plaza.

For two weeks, I've been trying to return a package for shipping. Luckily, instead of driving…read morethere, I called to find out if their shipping equipment had been fixed yet. They said no. That's just unreal. I'm surprised they stay in business. I don't know how long it's been out of order. I thought for sure it would've been fixed by now.

3 of the 4 newly received cartridges would not register in the printer. Replaced those 3. All…read moreworked well. Asked for replacements. After some verifications cartridges will be sent. I appreciate the professional response. I will continue to order from LD. David L Ebinger

Everything was fine until a shipping email arrived and it wanted me to sign into "BOLT"? It…read moresupposedly was a tracking app?? It wouldn't let me get through all the rig a marole to buy something etc etc. I finally cancelled it. I have no idea what it was and have never had that experience or heard of this before. Just an FYI. If you have anything to do with this I'll stop buying from you so get it fixed! Now I can't post this and move on. FIX THIS!!!!