So after running around trying to get this made for a client today I came by today to Office Depot…read moreand Jared came through with the utmost help today his service was beyond great ! 20/10 service i definitely recommend you come here and get your posted /grad photos etc done here even before me he accommodated a couple before me so good as well again 10/10 thank you guys !

Clean and very nicely organized store. I placed an order for 4 posters to get printed, it was…read morepretty easy using online ordering. You can choose pick up or delivery and since I needed it asap, I chose to pick it up in store. The gentleman that helped me was very nice and I had no issues picking up my order. Overall good experience!

Just a quick drop in for our annual budget book. Just want to say Diego needs some help with…read morecustomer service. No greeting, nothing but are you a rewards member? I get it's rough out here but let's not forget customers are why you're in business.

Short staff waited very long to get my online order and the customer service sucks . Nononebotehr…read moreto call back up or ask of you need help

Got it done within 5 minutes. Great job I didn't have to…read morewait long at all and service was great.

We entered the store to have a poster printed, decided on a size, paper type and was told to email…read morephoto. We then walked five feet away to the waiting area and after an hour we walked back up to the counter, but the worker never entered the order because she stated that "walked away!" But we walked to the waiting area for the job to be completed...She said it is our fault for walking away, which is ridiculous when we went to the waiting area next to counter in full view. We were blamed for walking away...WE NEVER LEFT THE PRINTING AREA! We then spoke with a manager named Zaira who simply restated what the clerk told her when she called her to come up to speak with us!! It is simply the worst customer service I have ever experienced. Obviously, their system is not the issue the staff are the issue! To say it is our fault, after being asked to email the photo and standing at the counter with nothing but a blank stare from the clerk and an uncomfortable silence, prompted us to walk to the waiting area. DO NOT USE THIS FACILITY!

I stopped by about five minutes before closing to use the self-service printers. I completely…read moreunderstand that the store closes at 6:00 PM, but instead of a friendly greeting, an employee called out from across the store that they close at 6 and that I needed to be done in five minutes. The way it was said made me feel rushed and uncomfortable. I was planning to print 40 copies, but because I felt so pressured, I ended up leaving without printing anything. Customer service isn't just about what you say, it's how you say it. A little kindness would have gone a long way.

No idea why the rating is so bad but this is my go to place to send out shipping/ get prints from!…read more Shipping - every Christmas I'm responsible for sending 30+ packages out for work, their service is always so friendly and quick and most importantly helpful. I always dread the packaging but they make it so easy! Printing - always have the fastest turn around which is very important for me! Pricing is a bit pricey but unfortunately that's 2026. If you don't request same day it's a good price. Thank FedEx team!

Stopped in to drop off a package that needed to ship out via UPS. The package I was shipping is a…read moremedical package so it comes with a receipt and print out for records. The quality of service here is great. The people working are always friendly and greet you when walking in. The location also has moving items, mailing items, and printing/faxing available. The value is ok if you need something quick and convenient. There are other places that may be cheaper. Definitely check this place out if local. I chose this place for all my Amazon returns because it's convenient.

I was a mailbox customer at UPS Store #6941 and have spent more than a month trying to get answers…read moreregarding a package that was scanned into the store and then could not be located. According to tracking, my package was scanned into the store on 4/16/26, and I received notification that it had arrived. When I later attempted to retrieve the package, it could not be found. An investigation was opened on 4/28/26. From that point forward, I communicated primarily with the store manager, Ally, and received a series of conflicting explanations regarding the status of my package. On 5/5/26, I was told that the package was still under investigation and that documentation was being reviewed. However, I later learned through UPS that the original investigation had actually been closed on 5/4/26 because UPS had determined the package was delivered correctly to the address on file. Despite that, I continued receiving information suggesting the matter was still being investigated. At one point, after I expressed my intention to escalate the matter to corporate, I was told that the package would be "redelivered" to the store. This immediately raised concerns because the package had already been scanned into the store on 4/16/26. I later contacted UPS International Claims directly and was informed that the statement that the package was going to be redelivered was false information. When I brought this information to Ally's attention and requested clarification, communication from her stopped completely. What makes this situation even more frustrating is that I was told Ally had spoken with the claims department and that the package remained under investigation, despite UPS records showing the original investigation had already been closed the day before. Since then, I have repeatedly requested updates and clarification regarding: * What happened to my package after it was scanned into the store * Why I was given conflicting information * Why I was told the package would be redelivered * Why the status I was being told did not match information provided directly by UPS I have also repeatedly requested contact from management and ownership. Multiple employees have told me they would notify Ally and have her contact me. I was told again recently that Ally would reach out. She never did. To date: * I have not received a clear explanation regarding the chain of custody of my package. * I have not received answers to several reasonable questions. * I have not been contacted by the store owner. * Ally has stopped responding after I questioned the discrepancies between what I was being told and what UPS Claims told me directly. I understand that packages can be misplaced and that investigations take time. My issue is not simply that a package went missing. My issue is the lack of transparency, the contradictory information, the lack of follow-through, and the complete breakdown in communication once I started asking difficult questions. As someone who receives time-sensitive business and promotional shipments, this experience has been incredibly frustrating and has significantly damaged my confidence in this location's package handling and customer service practices.

This printing shop closes before 5:00pm & if you walk in the employees refuse to attend you.read more

Very Happy with the service I received from Daniel. He took care of my business cards, real estate…read moresigns and stakes. Great service and great quality with very reasonable pricing. Highly recommend Rialto Printing and ask for Daniel he will take great care of you.

Service: return packages was very easy no lines and the person at counter was helpful and fast…read moreservice Quality: was excellent Value: free return of merchandise Easy to find only issue to many business to find parking

Could not print label kept blaming me there internet was down then proceeded to have me wait…read moreoutside in the 90 degree heat what kind of establishment is this I'm getting sun burn I hope this is not because of race I was the only white guy in there that they had step outside

Can I get my logo in the Vector format please? I would like to be able to use my logo on…read moremerchandise to promote my company and need this format so my logo will come out clear.

Great customer service, I needed some stickers same day and he got them done for me no questions…read moreasked. Price was great. And response time was quick. Definitely recommend print that now