The staff were very professional in scheduling my appointment and delivering service that exceeded…read moremy expectations.

The guys at the Car Shop always do a great job for me and they stand behind their parts and…read moreworkmanship. They have a AAA rated shop and they support the Eagle River community. Keep up the good job!!!

I want to give a shout out to Scott and the service team at Parsons. My family was wrapping up our…read morevacation Thursday, one daughter was driving in from Minnesota to spend the last couple of days with us. We had to be out by Saturday.When she pulled into the resort I could hear that she had grinding coming from the rear area of the vehicle. After calling other garages in the area, all booked out to later the following week, I was lucky enough to speak with Scott . Their service department had a similar timeline but he said if I got over there asap he could have a tech take a look at it. Now mind you, service closes at four and I roll in at about three, he hears how bad it was and said "Hey we're gonna take care of you." They had most of the work done before closing but ended up needing one more part which was installed Friday morning. Great job !!

After a weeklong vacation over the 4th of July, my family & I were headed home to Central Illinois…read more After turning onto the road to start out 400 mile drive home, we heard a loud bang under the front of the vehicle. I got out & looked, and noticed a broken rod hanging next to the drivers side tire of our GMC Acadia. We SLOWLY drove to Parsons, HOPING they would be open on the Saturday of July 4th weekend.... Lucky for us, they were. And they fit us in right away since we were trying to get home. They quickly diagnosed the issue. The Service Advisor, Ashley, brought me out to the service floor & showed me the damage- Broken driver's side sway bar, plus I would need to replace the sway link AND Driver CV Axle. What was I going to do? I had to get home. It was a holiday weekend, I'm from out of state, and I HAD to get home. They could pretty much charge me whatever they wanted, because I was stuck. They basically had me bent over a barrel...... But here's the thing- They didn't try to take advantage of the situation! Ashley and the service tech told me that although they COULD fix it, they wouldn't be able to get parts until Tuesday. They also were upfront & honest and told me that although it is important that everything is repaired as soon as possible, I WOULD be able to drive home to Illinois SAFELY and have everything fixed there. PLUS, they gave me a parts quote with the replacement part numbers to make everything easier when we got back. I was thrilled just to hear that I was able to drive the car home. They were fast, friendly, & HONEST. And when they handed me the paperwork & my keys, I asked them what I owed- "Nothing. Just drive safe" was their answer. THANK YOU ASHLEY! YOU PARSONS OF EAGLE RIVER! The whole thing took you less than 20 minutes, but I will remember this for a lifetime.

We have depended on Dave to service our cars for 8 years, and have never been displeased. His…read moreprices are fair and his work is professional. Both Dave and his wife run an honest and efficient business.

This place is honest. They don't try to get you for things you do not need. Fairly priced also…read more Usually gets you in within the week also

OK, so my wife wanted a jeep. We restored a 1993 Jeep YJ. A lot of work. We took it to Dave for two…read moreissues, and he worked it over and found a lot of stuff two other mechanics missed. He test drives, he listens to the machine, not a computer, and he has an eye for detail. He is a real mechanic that knows old machines. He also tells you what you need, and what can wait. I wanted to do a review because he took good care of us, but he does not need a review because his lot is always full. We waited a bit because I could tell he was fixing cars people needed, and we were not in a hurry and he knew it. It was not safe to drive, and he made sure it is. Very honest, very thorough, and no one else will wrench on this vehicle. Mark

I go here for all my car needs. Mike and Mitchell are so friendly, and so helpful. I will not go…read moreanywhere else. Their prices are affordable as well. The guys in the back also take very good care of my vehicle. I will recommend this place to everyone!!

Very knowledgeable in determining the underlying cause of a Lexus warning. Another service center…read more(in Rhinelander) charged a high fee to look at it and wanted hundreds more to fix it. It seemed unbelievably high so I looked up the average cost to do the fix and these folks aligned with that cost. The Rhinelander service center wanted more than double for the same work.

They were the only ones that would help us, they put a rebuilt transmission into a 1999 Honda…read morePassport for a reasonable price, and very fast! Thank you we will always bring our vehicles to you from now in, I tell everyone how awesome & nice you were!

My wife and I are extremely grateful to Eagle River Service Center/Eagle Transmission for the…read moreunusually helpful assistance they provided to us. On the day after Memorial Day 2017, we left our summer cottage for the 313 mile trip back to our home in Illinois. Our Toyota Sienna was packed to the hilt. As we drove out the driveway, we repeatedly heard (for the first time) a godawful crunching sound coming from the right front. We feared that the vehicle had such a significant problem that it might not be safe to drive it back to Illinois. On the recommendation of Cindy at Eagle River Baking (where we stopped for a sugar high), we drove the vehicle over to Eagle River Service Center/Eagle Transmission. Kurt (Curt?) there immediately stopped what he was doing, came out to do a test drive, and in less than a minute identified the issue as a broken right front spring. He told us that, while we might encounter the noise occasionally on the way back, he himself would not have a problem from a safety standpoint making the 313 mile drive. We then called our local Toyota dealer who confirmed that there should not be a safety issue. Kurt refused to charge us anything for his evaluation. My wife and I repeatedly commented as we drove away on his extraordinary kindness and how he and his company generated strong feelings of trust such that, if the occasion were ever to arise, we would use them for service and strongly recommend them to others, just as Cindy at Eagle Baking had done for us. They clearly recognize that these acts of simple human kindness may generate more business than a great deal of expensive advertising. Please spread the word! Bill Owen, Deerfield, Illinois.

I had an issue with my serpentine belt. The belt came off and the tensioner pulley broke nearly…read morecompletely off. I happened to be in town and the owner of this place actually got back to me around Christmas, even though it was short notice. Most other places were closed/didn't respond. He let me leave my car in the parking lot for the rest of that weekend, got back to it at the start of the week, it was a relatively simple job so it was done that day. I've put probably 3,000 miles on since without any issues with the belt or pulley so I'd say it was done right. Very convenient and helpful, about the price that I was expecting, too.

I have been taking our cars to Travis and his team for a over a decade. I have never been more…read moreconfident in a mechanic. Travis takes his time to research, test and diagnose an issue and then offer a detailed explanation of the issue as well as frequently presenting options. If you are looking for a shop that is extremely competent and highly trustworthy, you need look no further.

I'm a bit biased here since my dad is the owner, however I do take my car here when it needs work…read more Extremely fair prices, a lot lower then you'd pay everywhere else, and he puts so much work in to make sure everything on your car is good to go. He won't make you pay for anything unnecessary, and does his research. I drive a 2015 Lincoln MKZ and every time I've gone to get work done there it came out working like brand new. He's a very caring and kind person and knows exactly what he's doing, if he just listens to a noise it seems like he knows what's wrong right away and he's usually always right on. This is definitely the best place to get your car taken care of in Minocqua for a low price and high quality

Low prices, high quality services. If you need auto repair, this is definately the place to go in…read morethe area.

My wife and I were driving thru Minocqua when we ran into car trouble. We were 300 miles from home…read morein a Mercedes on a weekend and thought we were stuck. Fortunately, we called Tom from Minocqua Auto Clinic and he saved us. Our AC compressor froze up and the pulley fell off causing the serpentine belt to come off. The car was not drivable and there are no parts for Mercedes in the North Woods. Tom was able to install a shorter serpentine belt and bypass the AC unit. We were back in business and made the 300 mile journey back home without incident. My local service guy was very impressed with what Tom did, he is a lifesaver. Don't hesitate to take your car to Tom, he will take good care of you!!

From the owner: When you visit the Minocqua Auto Clinic, you'll find that we offer all the great services you'd…read moreexpect from a shop like ours: brakes, mechanical work, and pretty much anything under your car. But the other thing you'll find here is personal attention from your technicians. We've been doing this for over 30 years, and we've learned that integrity and communication are the keys to creating trust. When you take your car to our shop, you'll know it's in good hands because you'll know who's working on it every time.