Brian is always very helpful in diagnosing a problem and charging a fair price to repair! Great…read moreshop!

took my vehicle in after I got a quote from libke's auto for breaks was going to cost me 1,200.00…read moredollars. dropped my vehicle off fixed my truck the same day and it was only 80$ the most honest mechanics, I can find. i will recommend anyone who wants a second opinion on vehicles take it to these guys.

I would like to complement Mike in service and his team. They quickly diagnose the problem with my…read more2019 Yukon XL and repaired it. I am now getting excellent gas mileage from 17 miles per gallon to 22. We will be back.

After a weeklong vacation over the 4th of July, my family & I were headed home to Central Illinois…read more After turning onto the road to start out 400 mile drive home, we heard a loud bang under the front of the vehicle. I got out & looked, and noticed a broken rod hanging next to the drivers side tire of our GMC Acadia. We SLOWLY drove to Parsons, HOPING they would be open on the Saturday of July 4th weekend.... Lucky for us, they were. And they fit us in right away since we were trying to get home. They quickly diagnosed the issue. The Service Advisor, Ashley, brought me out to the service floor & showed me the damage- Broken driver's side sway bar, plus I would need to replace the sway link AND Driver CV Axle. What was I going to do? I had to get home. It was a holiday weekend, I'm from out of state, and I HAD to get home. They could pretty much charge me whatever they wanted, because I was stuck. They basically had me bent over a barrel...... But here's the thing- They didn't try to take advantage of the situation! Ashley and the service tech told me that although they COULD fix it, they wouldn't be able to get parts until Tuesday. They also were upfront & honest and told me that although it is important that everything is repaired as soon as possible, I WOULD be able to drive home to Illinois SAFELY and have everything fixed there. PLUS, they gave me a parts quote with the replacement part numbers to make everything easier when we got back. I was thrilled just to hear that I was able to drive the car home. They were fast, friendly, & HONEST. And when they handed me the paperwork & my keys, I asked them what I owed- "Nothing. Just drive safe" was their answer. THANK YOU ASHLEY! YOU PARSONS OF EAGLE RIVER! The whole thing took you less than 20 minutes, but I will remember this for a lifetime.

The guys at the Car Shop always do a great job for me and they stand behind their parts and…read moreworkmanship. They have a AAA rated shop and they support the Eagle River community. Keep up the good job!!!

The staff were very professional in scheduling my appointment and delivering service that exceeded…read moremy expectations.

I hit a deer with my brand new 2 week old f-150 . I made the appointment for the estimate online…read moreand there was an appointment available the next morning. They made the estimate painless and did a beautiful job the truck looks absolutely beautiful. I would definitely recommend Mitch and his team!

did not do half the work that they said did have proof between there pictures and the billing they…read morehalf assed the work made more work for them selfs and hid it very poorly would not take anything there again

I go here for all my car needs. Mike and Mitchell are so friendly, and so helpful. I will not go…read moreanywhere else. Their prices are affordable as well. The guys in the back also take very good care of my vehicle. I will recommend this place to everyone!!

Very knowledgeable in determining the underlying cause of a Lexus warning. Another service center…read more(in Rhinelander) charged a high fee to look at it and wanted hundreds more to fix it. It seemed unbelievably high so I looked up the average cost to do the fix and these folks aligned with that cost. The Rhinelander service center wanted more than double for the same work.

This place is a hidden gem tucked away in the Northwoods. Check your map carefully looking for the…read moreclosest street and then slow down and turn! Jesse, the owner, does high quality work at a very good price. He gave me options too. The work took less time than I was expecting and he even cleaned the interior which was quite the mess. I highly recommend this shop!

New owner and he is a Rock Star, very skilled and passionate about making less then beautiful…read morevehicles into something to be proud of. I have been a loyal customer of another auto body shop for years and being loyal I took my Dodge 350 to get a quote for a new bumper and repair of minor body damage, 2 months later and several calls still can't get a quote so I gave up and stopped by this new place. The price was researched and quoted within 15 minutes! Work was done in 2 days! Truck was detailed inside and out something I have never seen from a body shop! Wife is excited and said it looks like a brand new truck! Well done Accent you have earned a loyal customer for life!

Took our pontoon in for motor maintenance. It was shutting off when slowing down or shifting into…read morereverse. After 2 weeks with no call we checked in and they didn't even have the correct information. Picked it up after week 3 and paid $200 for plugs. They "didn't see a problem with the the motor". Now not only do we have a motor that shuts off all the time we also have (thanks to them) two bent front canopy poles

This is absolutely the best dealership anywhere. The staff is friendly, professional and personal…read more I went there for the first time with a used snowmobile I bought in the southern part of the state and trailered up there. I was a little nervous because dealers can be a little funny about these things. Joe put me at ease immediately. They treated us like we were their only customers, they serviced our machine, the price was about what I expected and they did it quickly. Especially considering they were very busy. I could go on with details, but it's easier to sum up, GREAT PLACE with GREAT PEOPLE, if you need help, go see them.

I live about 25 miles from the dealership and I found out they have mobile service! All I needed…read morewas a recall of the sync system taken care of. They were too my house in about 3 hours. I have not had this kind of service from anybody in a long time! Thanks Eagle River Ford

Just purchased a 2025 ford explorer platinum at this dealership they had no idea of changes ford…read moremade to vehicle making it not even close to the features of the 2021 that I traded in. even thought the staff is very nice they have no clue what they are selling. Buyer beware I now have a car that I can't stand.