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D & S

3.0 (2 reviews)
Open • 6:00 am - 9:00 pm

Services - D & S

Auto maintenance

Oil changes

Auto repairs

1 More Service

Routine automotive maintenance

D & S Photos

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6 years ago

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14 years ago

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Northwoods Oil & Lube Center

Northwoods Oil & Lube Center

(8 reviews)

This is my first time here, they were fast, and got straight to business. Prices are really good…read moreand affordable as well! I definitely recommend them!

I've never left a yelp review until today…read more The owner is incredibly rude. I took in my fiances Kia Niro and the guy had no idea what oil it took so I told him and he goes thanks bud I'm the expert here... Great start. He proceeded to tell me how he owned the place... Congrats bud. I don't think there was a second that he wasn't bitching and complaining. Telling me not to go back to the last place I got the oil change done, complaining about anything and everything. I leave the dealership thinking at that point well at least it's over with and I'm done listening to that grumpy guy. Unfortunately that wasn't the worst of it. We're up north at the cabin at this time for about two weeks. We don't drive the car much and park it on a gravel road so the opportunity for us to notice the oil leaking was minimal. It wasn't until we drove the car back home and had it parked on a paved road that we noticed the oil. At this point, I'm thinking great this things been leaking for two weeks and we just drove it 300 miles to get home. Immediately I take it to the Valvoline oil change next door. They were kind enough to inspect it and let us know the genius owner of Northwoods Oil & Lube doesn't even know how to properly change the oil on a car. They show me the picture of the oil leaking from the drain plug and let me know that guy didn't replace the gasket. So in order to fix the issue they have to take out the drain plug and replace the gasket which would result in all the oil being dumped and changing the oil again. Hey, mistakes happen. I get it. So I call Mr. Hot Shot Owner and let him know he made a mistake and asked that he refunds me because I'm not driving the five hours back to Eagle River to get it fixed. He then calls me a liar, calls Valvoline a liar and requests to talk to Valvoline himself. I give him the tech's number and I had it because he sent me the picture of the oil dripping and so he calls him. 45 minutes go by and he calls me back. This part left me speechless. He proceeds to make up a lie that I didn't listen to their tech blah blah blah... And the biggest tell that he was lying was that he couldn't even control his ego. He had to throw in the story about how everything looked great and that there was no issue. So I reach out to the tech from Valvoline and he says he never talked to Mr. Hot Shot Owner. In short, I've never, ever had such poor customer service and not only did this guy charge me $60 something for a half assed oil change but he doesn't have the balls to admit his own wrong doing. Buddy, let this review help change they way you live. No one gives af that you own that place, and no one asked - so quit talking about it. And more importantly, have the integrity to admit you aren't always right. Gaslighting a customer doesn't typically bode well for customer retention. And I hope this yelp review makes people think twice about wanting to be a new customer of yours.

Eagle River Service Center

Eagle River Service Center

(2 reviews)

They were the only ones that would help us, they put a rebuilt transmission into a 1999 Honda…read morePassport for a reasonable price, and very fast! Thank you we will always bring our vehicles to you from now in, I tell everyone how awesome & nice you were!

My wife and I are extremely grateful to Eagle River Service Center/Eagle Transmission for the…read moreunusually helpful assistance they provided to us. On the day after Memorial Day 2017, we left our summer cottage for the 313 mile trip back to our home in Illinois. Our Toyota Sienna was packed to the hilt. As we drove out the driveway, we repeatedly heard (for the first time) a godawful crunching sound coming from the right front. We feared that the vehicle had such a significant problem that it might not be safe to drive it back to Illinois. On the recommendation of Cindy at Eagle River Baking (where we stopped for a sugar high), we drove the vehicle over to Eagle River Service Center/Eagle Transmission. Kurt (Curt?) there immediately stopped what he was doing, came out to do a test drive, and in less than a minute identified the issue as a broken right front spring. He told us that, while we might encounter the noise occasionally on the way back, he himself would not have a problem from a safety standpoint making the 313 mile drive. We then called our local Toyota dealer who confirmed that there should not be a safety issue. Kurt refused to charge us anything for his evaluation. My wife and I repeatedly commented as we drove away on his extraordinary kindness and how he and his company generated strong feelings of trust such that, if the occasion were ever to arise, we would use them for service and strongly recommend them to others, just as Cindy at Eagle Baking had done for us. They clearly recognize that these acts of simple human kindness may generate more business than a great deal of expensive advertising. Please spread the word! Bill Owen, Deerfield, Illinois.

D & S - autorepair - Updated May 2026

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