The staff were very professional in scheduling my appointment and delivering service that exceeded…read moremy expectations.

The guys at the Car Shop always do a great job for me and they stand behind their parts and…read moreworkmanship. They have a AAA rated shop and they support the Eagle River community. Keep up the good job!!!

I go here for all my car needs. Mike and Mitchell are so friendly, and so helpful. I will not go…read moreanywhere else. Their prices are affordable as well. The guys in the back also take very good care of my vehicle. I will recommend this place to everyone!!

Very knowledgeable in determining the underlying cause of a Lexus warning. Another service center…read more(in Rhinelander) charged a high fee to look at it and wanted hundreds more to fix it. It seemed unbelievably high so I looked up the average cost to do the fix and these folks aligned with that cost. The Rhinelander service center wanted more than double for the same work.

Over the years, no one, I mean nobody provides better service than Dean. He has repaired my chain…read moresaws, power mowers and minor auto work in a timely and reasonable fashion and at excellent prices. Small engine repair is hard to find what with Kwik Trip type stations that provide no engine help. I patronize them because they deserve it even if their gas is a bit higher per gallon...they deserve our support.

Recently, while vacationing in northern Wisconsin with family, I experienced a bit of car trouble…read morewhile driving through Eagle River. Luckily for me, my car broke down directly across the street from a service station / repair shop. My outlook changed quickly once I actually entered D & S and attempted to speak with the older (possible owner ?) of the shop. His overall attitude and facial expression was not dissimilar to someone with a plate of shit held under their nose. His general helpfulness and willingness to take my money was as useful as tits on a bull. I actually was made to feel bad about the fact that I was interupting this man's day and apparent newspaper reading. Luckily for me, I was able to find another, albeit further away, service station that actually knew how to make money and practice free enterprise. If you are ever in Eagle River, and find youself with car troubles, go to the Goodyear Center, and NOT D & S.

They were the only ones that would help us, they put a rebuilt transmission into a 1999 Honda…read morePassport for a reasonable price, and very fast! Thank you we will always bring our vehicles to you from now in, I tell everyone how awesome & nice you were!

My wife and I are extremely grateful to Eagle River Service Center/Eagle Transmission for the…read moreunusually helpful assistance they provided to us. On the day after Memorial Day 2017, we left our summer cottage for the 313 mile trip back to our home in Illinois. Our Toyota Sienna was packed to the hilt. As we drove out the driveway, we repeatedly heard (for the first time) a godawful crunching sound coming from the right front. We feared that the vehicle had such a significant problem that it might not be safe to drive it back to Illinois. On the recommendation of Cindy at Eagle River Baking (where we stopped for a sugar high), we drove the vehicle over to Eagle River Service Center/Eagle Transmission. Kurt (Curt?) there immediately stopped what he was doing, came out to do a test drive, and in less than a minute identified the issue as a broken right front spring. He told us that, while we might encounter the noise occasionally on the way back, he himself would not have a problem from a safety standpoint making the 313 mile drive. We then called our local Toyota dealer who confirmed that there should not be a safety issue. Kurt refused to charge us anything for his evaluation. My wife and I repeatedly commented as we drove away on his extraordinary kindness and how he and his company generated strong feelings of trust such that, if the occasion were ever to arise, we would use them for service and strongly recommend them to others, just as Cindy at Eagle Baking had done for us. They clearly recognize that these acts of simple human kindness may generate more business than a great deal of expensive advertising. Please spread the word! Bill Owen, Deerfield, Illinois.

I want to give a shout out to Scott and the service team at Parsons. My family was wrapping up our…read morevacation Thursday, one daughter was driving in from Minnesota to spend the last couple of days with us. We had to be out by Saturday.When she pulled into the resort I could hear that she had grinding coming from the rear area of the vehicle. After calling other garages in the area, all booked out to later the following week, I was lucky enough to speak with Scott . Their service department had a similar timeline but he said if I got over there asap he could have a tech take a look at it. Now mind you, service closes at four and I roll in at about three, he hears how bad it was and said "Hey we're gonna take care of you." They had most of the work done before closing but ended up needing one more part which was installed Friday morning. Great job !!

After a weeklong vacation over the 4th of July, my family & I were headed home to Central Illinois…read more After turning onto the road to start out 400 mile drive home, we heard a loud bang under the front of the vehicle. I got out & looked, and noticed a broken rod hanging next to the drivers side tire of our GMC Acadia. We SLOWLY drove to Parsons, HOPING they would be open on the Saturday of July 4th weekend.... Lucky for us, they were. And they fit us in right away since we were trying to get home. They quickly diagnosed the issue. The Service Advisor, Ashley, brought me out to the service floor & showed me the damage- Broken driver's side sway bar, plus I would need to replace the sway link AND Driver CV Axle. What was I going to do? I had to get home. It was a holiday weekend, I'm from out of state, and I HAD to get home. They could pretty much charge me whatever they wanted, because I was stuck. They basically had me bent over a barrel...... But here's the thing- They didn't try to take advantage of the situation! Ashley and the service tech told me that although they COULD fix it, they wouldn't be able to get parts until Tuesday. They also were upfront & honest and told me that although it is important that everything is repaired as soon as possible, I WOULD be able to drive home to Illinois SAFELY and have everything fixed there. PLUS, they gave me a parts quote with the replacement part numbers to make everything easier when we got back. I was thrilled just to hear that I was able to drive the car home. They were fast, friendly, & HONEST. And when they handed me the paperwork & my keys, I asked them what I owed- "Nothing. Just drive safe" was their answer. THANK YOU ASHLEY! YOU PARSONS OF EAGLE RIVER! The whole thing took you less than 20 minutes, but I will remember this for a lifetime.

This place is a hidden gem tucked away in the Northwoods. Check your map carefully looking for the…read moreclosest street and then slow down and turn! Jesse, the owner, does high quality work at a very good price. He gave me options too. The work took less time than I was expecting and he even cleaned the interior which was quite the mess. I highly recommend this shop!

New owner and he is a Rock Star, very skilled and passionate about making less then beautiful…read morevehicles into something to be proud of. I have been a loyal customer of another auto body shop for years and being loyal I took my Dodge 350 to get a quote for a new bumper and repair of minor body damage, 2 months later and several calls still can't get a quote so I gave up and stopped by this new place. The price was researched and quoted within 15 minutes! Work was done in 2 days! Truck was detailed inside and out something I have never seen from a body shop! Wife is excited and said it looks like a brand new truck! Well done Accent you have earned a loyal customer for life!