I was in Iron River for a ski weekend with family. I drove my "new" to me 2022 Chrysler Pacifica van up on a Friday night from the Milwaukee area (4 hours). Saturday morning when leaving the hotel to drive to the ski hill about 8:30AM, the temperature was negative 11. I had a check engine light and noticed other electrical lights on the dash and was getting no power from the engine. I drove to O'Reilly for them to check the problem and was lucky enough that Jeff from Muff-Ex happened to come into the store when O'Reilly staff and I were discussing a tow company. Jeff asked to see the codes and said he had an idea of what was wrong and how to fix it. So, with a plan, I left my key, we exchanged phone numbers, and my sister came back from the ski hill to give me a lift. I was able to ski, pray about the situation, and wait for my husband at home or me at the hill to receive a call about the fix. By 11:30 AM, my husband received a call letting us know the problem was solved and I could pick up my key and van at O'Reilly. Luckily, I did not need a tow company. Jeff gave an out of town stranger great customer service! I do not usually write reviews but offered to this out of gratitude for the exceptional customer service I experienced. I highly recommend if you need the services of Muff-Ex give them a call. Catherine K. read more

Spare tire on boat trailer got a hole in it, during a trailer mishap and Mikes came to the rescue. He found the correct tire for the trailer and had it ready for us within a reasonable amount of time, at an affordable price. Great service! read more

exhaust started leaking on our trip up to the UP, it got pretty obnoxious by the time we got to Iron River. brought it to Jeff at Mikes Muffex. couldn't have made a better decision! they completed the job much faster than estimated,did a fantastic job and l couldn't have been happier with the bill. highly recommend this business! read more

I called to have a new transmission put in for my trailblazer. The man was RUDE, CONDESCENDING AND HUNG UP ON ME. I called back to again request an estimate. I got a answer machine. Let the pertinent info, NEVER received a call back. I really do not like the attitude that women are ignorant of cars and are basically not worth talking to. I rebuilt an 84 Lincoln with my stepdad, I have worked on my own Jeeps and other vehicle. I am far from ignorant. You just lost a lot of business. My friends and people whom have known me in this town for more than 2 decades will definitely think twice before utilizing any of your services. On the plus side Jeff , one of their mechanics was helpful and nice, prior to talking to who answers the phones. Attitude and voice changed as soon as he knew I was a female. THE CHAUVINISM IS NOT A WAY TO RUN A BUSINESS. I chose to go else where. WYATT'S is so far the best in town but has too small a shop for this type of job. The ONLY reason this place got 2 stars instead of none was because of the mechanic Jeff. read more

So we were driving on a 335-mile road trip to the Michigan UP when the dreadful yellow "Service Engine Soon" alert appeared just outside of Milwaukee, WI following a massive downpour of rain - with still about 250 miles to go. My van seemed to be running OK despite the warning. We got there fine but the light remained on. So here we were, hundreds of miles from home with the nearest Ford/Mercury dealer in the vicinity at least 50 miles away. I needed to find a local mechanic who's trustworthy to look at this. Since most of the UP remains un-Yelped, I had no place to turn for recommendations. So I asked the owner of our favorite place in town - Scott's Subs. He understood my predicament and recommended I go see the guys over at Muffex. While it's a muffler shop, they are also a full-service auto repair place. He assured me I wouldn't get ripped off or hosed for a costly repair job when a simple fix was needed. I stopped in the next morning with my van. Muffex is easy to miss, since it is a blue steel building right next to Lindwall, the local GM/Chevy dealer in town and can be mistaken as part of the larger facility next to it. There were two guys working, with nobody in the waiting area. I walked out on the shop floor and was greeted by an older gentleman at the shop. I explained my problem and he offered to take a quick look. He got his portable diagnostic computer and plugged it into the Mercury Villager's port. Right away, he discovered that my O2 sensor was the culprit for the engine light but saw no other pressing issue with the engine. Then he suggested that the sensor may have simply gotten wet - as this can lead to a service light turning on. I put 2 and 2 together and realized the rain on the way may have caused the light to go on after the sensor got wet. He reset the error message to clear the warning light and all was well. No charge - free! Now I'd like to see a repair shop in Chicago or suburbs that would do the same for free. It may be like that ancient Greek dude Diogenes wandering the streets with a lantern in search of One Honest Man. If I ever have a problem with my car while vacationing in the Michigan UP, I know I can come back here. read more

Mikes Muffex and Repair - Muff-Ex entrance in front - Auto Repair Near Me - Iron River, Michigan

Mike and Jeff has always taken great care of us and our vehicles. our GMC is my baby--- They always give us timely and top care Well when this major Bad News / Good News Jeff called and said the bad news is you need a new engine/ good news I have all your paperwork with history of service and it's covered. Thank You Mike and Jeff read more

And yet again Mike and Jeff prove why they are the go to mechanic in town. Honesty and integrity are the business model I look for in a business, especially a mechanic. Had a problem caliper while having cv joint and boot repaired, instead of finding a way to charge me for a new caliper at an inflated price, they were able to come up with a solution to remedy it safely. I trust them to keep myself and family on the road as we explore the U.P. Because they go the extra mile, so to speak, for their clients! read more

Went above and beyond with my truck and got it finished on short notice and before I had to leave. Definitely the place to go if you need someone to take care of you and your vehicle. read more