The guy cannot take responsibility for anything that he does. "Not my fault" "The way I do it…read moreis the only way to fix a problem" or he looks for another way, any way at all to not take responsibility for his actions. His attitude is "I'm the best mech. ever". psssst he's not !!!!!

Brought vehicle in for a oil change which was over priced I could have took it to any other shop…read morefor cheaper. But when I went to pick up my vehicle I over heard the owner bragging he charged another customer 5 times what it cost him to do the job now I get he needs to make money but that's extream.

A passing stranger honked at me & waved back at my 5th wheel trailer as he passed me. I pulled…read moreover & saw smoke coming out of the rear axle's driver's-side bearings. The bearings were destroyed on that left-side rear wheel. I was four hours from home, returning from a camping trip, and had no idea who to call for advice. The nearest town was Crystal Falls, MI. Google gave me a few different businesses who sold bearings, and I picked Old School Repair first just because I liked the name. It turns out I could not have made a better choice. Ron listened to my problem, asked a few questions, then told me I could limp into town on three trailer tires instead of all four. Fortunately I was only a couple of miles away! As I removed the wheel I saw it was hanging on the axle instead of riding on the bearings. Driving on it further would have ruined the spindle, necessitating a new axle. I pulled into the lot at Old School Repair and saw a "Closed" sign on the door, but it was noon; I figured the shop keeper had gone for lunch. I was right. It wasn't long before he returned with his take-out food boxes in hand. We greeted, discussed some options, and I left him to his lunch while I ate out in the camper. After lunch he already had a friend visiting, just to chat. They talked barbecue recipes and a big grilling event coming up. Eventually Ron got around to my trailer. I had a positive impression of his shop. Things were clean, everything was orderly, tools were properly put away, the floor swept, no clutter. Spare parts & projects already underway were correctly shelved out of the way, but clearly available as need presented. After looking my trailer's hub & axle spindle & bearings over, he had me move it tight up against his garage door so it would be in the shade on this hot/muggy day, and be up on the garage floor's concrete apron. He had a tough time removing the old bearings' races; they seemed welded on. But he had the skills and the right tools to get them off--a dent puller for the front race, and a rotary cutting wheel for the rear one when it wouldn't move with the dent puller. His close inspection determined the spindle wasn't so badly damaged it needed to be replaced. During the afternoon more of his friends or family showed up, and other friends and customers called on the phone. Ron made time for them all, as a one-man shop in a small town must do. I didn't begrudge him the time. I have patience, had no set schedule, and even had been mentally prepared to leave my camper if he couldn't get at it for a few weeks. It was obvious he's that busy. Ron had lots to talk about with me, as he got the hub off, pulled the necessary parts out of inventory (THAT was handy!), pounded out the old bearing parts from the wheel hub, and replaced them all. I was there for five hours, but 2 1/2 hours were Ron spending time with friends & family who'd stop by to chat, and with lunch, and with a pair of former customers that had much gratitude to him for saving them on a previous auto repair adventure--they even had two bottles of wine or liquor for him, since they were that happy he was able to help them with no appointment, had the parts in stock, and could do the work. I can relate first hand to their experiences. He taught me a lot about many things as he worked on my axle & bearings. About racing, running a shop with just one person (he had just hired a second mechanic that day, who was busy moving there from Illinois), about diesel engines and additives, snowmobiles, and of course, axles & bearings & lubricating them. He only charged me labor for the 2 1/2 hours he actually worked on my trailer. Between that and the parts & materials, I drove away from a potentially disastrous event, one which could have taken weeks or even months to schedule & repair at an RV shop, and I paid $310. He got me in without an appointment, accurately diagnosed the issue, had the right parts in hand, did the work with skill and care, and saved the day for me. Ron and Old School Repair were the right tool for the job, and I count myself lucky he was there, willing to help a stranger in need. Thank you, Ron.

I was in Iron River for a ski weekend with family. I drove my "new" to me 2022 Chrysler Pacifica…read morevan up on a Friday night from the Milwaukee area (4 hours). Saturday morning when leaving the hotel to drive to the ski hill about 8:30AM, the temperature was negative 11. I had a check engine light and noticed other electrical lights on the dash and was getting no power from the engine. I drove to O'Reilly for them to check the problem and was lucky enough that Jeff from Muff-Ex happened to come into the store when O'Reilly staff and I were discussing a tow company. Jeff asked to see the codes and said he had an idea of what was wrong and how to fix it. So, with a plan, I left my key, we exchanged phone numbers, and my sister came back from the ski hill to give me a lift. I was able to ski, pray about the situation, and wait for my husband at home or me at the hill to receive a call about the fix. By 11:30 AM, my husband received a call letting us know the problem was solved and I could pick up my key and van at O'Reilly. Luckily, I did not need a tow company. Jeff gave an out of town stranger great customer service! I do not usually write reviews but offered to this out of gratitude for the exceptional customer service I experienced. I highly recommend if you need the services of Muff-Ex give them a call. Catherine K.

Spare tire on boat trailer got a hole in it, during a trailer mishap and Mikes came to the rescue…read more He found the correct tire for the trailer and had it ready for us within a reasonable amount of time, at an affordable price. Great service!

Wyatt's truly lives up to its motto of " service is the difference." Excellent service as well as…read morereliable and prompt. Totally recommend this company.

It would seem that this company only works with the local folk and has little to no rapport for…read moreanyone else in the community though we have taken the car in for repair on numerous occasions. He always forgets to do one part of the job then book a you out 3-4 weeks. This time he didn't fix my car cuz it was "too messy" and didn't bother to call me until I called after my car sat two days. The secretary is a real peach who lacks basic common communication and respect for clientele. I would never take my car back to this place. It's sad that this is the best iron river has to offer. What a way to make a Christmas happen for a family who had the money to pay and saved.

So here's the story. We were on vacation up north and suddenly my Mercury Villager van became the…read moreLittle Engine that Couldn't. It labored up a hill, creeping along 15-20 mph. Once on the flat highway, it topped off around 40 mph and sputtered along. Being over 300 miles from home is not the place to find out you got a car problem. And there's always the risk of being hosed for big $$$ because you're not from around these parts. Well, I drove the hobbled van into Iron River and it almost died a block before making it to Northland. Service manager Greg was in the door, greeting us the moment our van pulled in, just like in the old days. The shop has about 6 bays and they service all kinds of vehicles, including RV's and trucks. I told Greg my problem. He put it on a lift and ran some computer diagnostics on the spot. Greg found my oxygen sensor was all over the place with its numbers. Problem is, he would need to order the part and have it the next day. The following morning, I found out there were still other problems keeping it from working right. He would get back to me later. Our anxiety-filled afternoon lull ended when Greg called to inform us that the van was operational and the problem was resolved. I got a new O2 sensor, fuel filter and some oxygen flow thingie that was loaded with all sorts fo debris that caused the car to lose power. A full day in the shop and 3 parts later it came out to $346, believe it or not. I was expecting over $500 had I been in Chicago. The van ran great all the way back home. Now that I may be needing brake work in the next few months, I wonder if I should come back and get it done here, since I know Greg does a great job and for a lot less than Chicago-area repair shops. Northland has good customer service. They share their office and main phone line with Nicollet Signs, which is an odd arrangement in the waiting area, but I know I can trust them. It's good to know a place in town that can take care of a problem and be honest with me. Greg is a good guy who knows what he's doing and someone I can trust to get the job done right, even if it meant staying an extra day to get it finished. Turned out to be the nicest and warmest day of our entire week's stay...

I brought my truck in back in August 2019 and the owner checked to see what's wrong with it and he…read moreovercharged me to fix my truck and my truck wasn't fixed at all I had to pay someone else to fix it and the owner told me the opposite of what was wrong with it and he didn't fixed and still overcharged me I had to pay someone else to fix it and the person who fixed it was right I wont be doing business with northland anymore.

Mike took the time to message me and discuss the car issues after hours. He & his crew totally came…read morethrough for us with their expertise and knowledge. Do not hesitate to use their services if in the area, you will be very grateful like we were. They are Superior. Suzanne Miller, Tonia Danielson

A big shout out to Mr. Mike Dowd and hid Crew for a family members miss fortune while here on…read morevacation in the U.P. with their water pump taking a crap the evening they got to their camp... They got a hold of me and i started making phone calls and 906 was booked but they refer me to Mike, so i called him and explained my families issue and he was also booked, but stated that if i could get it there within 2-hours he'd fit it in and 4-hours later he called and said to come pick the truck up, it's done and ready to go... He did a lot of small extras at no charge and the family and i are very pleased and very thankful to Mike and his Crew... Mark...

Our friends' car broke down in the upper peninsula and Joe completely replace the new motor. He was…read moreso helpful and kind. He kept us informed of what was going on. I could not be more pleased with his service! It can be scary to be somewhere far from home and not have a vehicle, but he made it all OK.

I want to give a shout out to Scott and the service team at Parsons. My family was wrapping up our…read morevacation Thursday, one daughter was driving in from Minnesota to spend the last couple of days with us. We had to be out by Saturday.When she pulled into the resort I could hear that she had grinding coming from the rear area of the vehicle. After calling other garages in the area, all booked out to later the following week, I was lucky enough to speak with Scott . Their service department had a similar timeline but he said if I got over there asap he could have a tech take a look at it. Now mind you, service closes at four and I roll in at about three, he hears how bad it was and said "Hey we're gonna take care of you." They had most of the work done before closing but ended up needing one more part which was installed Friday morning. Great job !!

After a weeklong vacation over the 4th of July, my family & I were headed home to Central Illinois…read more After turning onto the road to start out 400 mile drive home, we heard a loud bang under the front of the vehicle. I got out & looked, and noticed a broken rod hanging next to the drivers side tire of our GMC Acadia. We SLOWLY drove to Parsons, HOPING they would be open on the Saturday of July 4th weekend.... Lucky for us, they were. And they fit us in right away since we were trying to get home. They quickly diagnosed the issue. The Service Advisor, Ashley, brought me out to the service floor & showed me the damage- Broken driver's side sway bar, plus I would need to replace the sway link AND Driver CV Axle. What was I going to do? I had to get home. It was a holiday weekend, I'm from out of state, and I HAD to get home. They could pretty much charge me whatever they wanted, because I was stuck. They basically had me bent over a barrel...... But here's the thing- They didn't try to take advantage of the situation! Ashley and the service tech told me that although they COULD fix it, they wouldn't be able to get parts until Tuesday. They also were upfront & honest and told me that although it is important that everything is repaired as soon as possible, I WOULD be able to drive home to Illinois SAFELY and have everything fixed there. PLUS, they gave me a parts quote with the replacement part numbers to make everything easier when we got back. I was thrilled just to hear that I was able to drive the car home. They were fast, friendly, & HONEST. And when they handed me the paperwork & my keys, I asked them what I owed- "Nothing. Just drive safe" was their answer. THANK YOU ASHLEY! YOU PARSONS OF EAGLE RIVER! The whole thing took you less than 20 minutes, but I will remember this for a lifetime.

Very disappointed. I recently bought a good used truck. After 2 weeks, my battery was dead, left…read moreme stranded. I had to replace the battery, after calling, I was compensated 50% of my cost. While on the call with Ed, I also inquired about other service, like oil change, I was told to look at the service sticker in the window...I did, It was dated 5/2019..obviously, this truck was not serviced before I picked it up. There were a few other repairs I had requested before buying, one being the trim strip on the drivers side door, not sure what they did, but it is already coming off, again, not even a month that I have had the truck.

So picture this, it's Memorial Day weekend 2016 and my 2010 suburban engine light goes on and my…read moretransmission stops working properly. Add to that I'm 200 miles from home. I call the closest chevy dealer that turned out to be Lindwall in Iron River, MI. It's Saturday and they are closing in one hour. I cannot possibly tell how great they were to me. The service manager told me he would do everything he could to fix my problem despite all the mechanics being gone for the holiday. Turned out, a mechanic was willing to come in and help me. I arrived with only 10 minutes before closing. The mechanic figured out the problem quickly, fixed it and had me back on the road in 20 minutes. They were so kind they were even refusing to charge me. I of course paid them something. The mechanic even gave me his home number in case my truck acted up again and I needed help when the business was closed. This dealership is unbelievable. Although I live 200 miles away in another state, I'm seriously thinking about buying my next suburban from them. So impressed....and trust me, I'm a pretty tough judge of people!