I've been coming to the Rhinelander location for a number of years to purchase tires. I have never…read morebeen disappointed; the staff always does a good job and makes sure the customer leaves satisfied. Thank you Tony and the rest of the staff for going above and beyond to ensure that we, the customers, leave with quality service and product.

I had a flat tire on my way out of town heading to my home a hour north. I called AAA and they were…read moregoing to be 2 hours or more to get me picked up and taken to a fire shop. With dogs home alone and unable to figure out how to fill my Audi Q7 tire with the provided air canister, I was totally freaked. My friend called a couple of tire shops for me and this was third one she talked to. They said sure they could help me, and were at my car in 10 minutes! The man inflated the tire, found a screw causing the problem and said I could follow him to the shop with the tire now inflated. He had me on the road 30 minutes later! I was more than happy to pay the fee charged - about $140 total, to be on my way and able to get home to my pups. Everyone at the shop was friendly, and it was a great small town vibe inside.

Amber at the front desk was very friendly and helpful. They were able to squeeze us in when we were…read morestranded while visiting from out of town and no shops from the surrounding cities had room. Did not charge any crazy rates. Good experience!

Our diesel Dodge dually pickup up broke down out of town and our Road Assistance service was unable…read moreto provide towing service for us. TJ, the owner of this service rescued us. He towed us back to his place of business and took my husband & I back in his truck. We don't trust diesel repairs to just anyone but we let him work on our truck and gave us a loaner for our 90 minute drive back home. Our truck repair went great. The repair was reasonably priced. Truck is running better than before our break down. We will be dropping our truck off with him for any future repairs.

I had a five hour trip planned to visit my 94 year old mom and needed an oil change. I made an…read moreappointment for a Tuesday afternoon. When I picked my car up, it was running really rough. I had no problems with my car before I brought it in. I had to go to work, so I drove it home (~11 miles) and over the next two days I drove my car a total of two miles. On Friday, the engine light came on while driving the one mile to work. It was 430 and I called and spoke with a woman who was the rudest person I've ever had to deal with. She asked why I didn't bring it in sooner, I told her I had to work. She basically said it couldn't be their fault because they just did an oil change which wouldn't cause the check engine light to come on. She didn't check with anyone on what might cause that. She said you can come in but we close at five. I had to travel on Sunday and no one is open over the weekend. I asked if they could stay until I got there because I wasn't sure if I would make it before five. She said no. I Paid someone to plug in a diagnostic unit, to find out IT WAS THEIR FAULT. THEY DIDN'T TIGHTEN THE DIPSTICK!!! Will never go there again...the woman on the phone should be reprimanded. Not the way to handle customers.

These guys are awesome! I called in on Tuesday for a quote. Called three other places, Minocqua…read moreTire was the best price. Called back fifteen minutes later ordered the tires, made an appointment for 11:00 on Thursday, drove out at 11:30 a very happy camper. Great customer service. Highly recommended!

I have had many positive experiences at Rhinelander Auto Center. Myself and close family members…read morehave purchased numerous vehicles from GM and Toyota. I recall the no hassle sales approach being an absolute joy. No strenuous negotiations, just fair prices on vehicles. On top of this I have had very positive experiences at Detail Pros. I find their prices to be extremely competitive and I think they do a great job. I have the auto butler package on one of my vehicles that was purchased from the GM dealer and I have been very satisfied with the results over the first 4 years of owning the vehicle. The prices are so competitive that in the past I've had them shampoo my carpets after winters. If I recall correctly I think it was under $70 out the door and it keeps your car looking and smelling new on the inside!

If I could give zero stars I would, walked into the service center to get a oil change at GMC auto…read moreand the front desk gentleman with his arms behind his head and sitting slouched in his chair with no care in the world treated me poorly. Last time I checked customers coming in should be treated with respect because we're the ones keeping the business running and your salaries paid. No greeting, no questions answered, just redirected to a manager. What is your job if you're chilling in the front and looking at me as if I'm a bother to you for asking for help? Absolutely ridiculous. Wouldn't come back or recommend it to anyone looking for an oil change.

I made an appointment to have my a/c blower fixed. got in on time, fixed right away and the price…read morewas lower than the estimate even after I added extra work. All this was done with a smile and genuine concern like I've never seen before at a repair facility THANK YOU FOLKS !

Nice thorough service! My vehicle was challenging and they stuck with to solve the issues! Highly…read morerecommend!!! Finding a place in the Northwoods to repair a Volvo can be challenging. So very glad I discovered them!

Took 2 cars in for full service oil change and clearly there was no…read more"lube" part of their "Lube-Oil-Filter" service as even my door hinges still squeaked. They also replaced the spark plugs on one of the vehicles but when taking the car to another shop for service found that the spark plugs had not even been "gapped" and the gap was incorrect.

I have had the pleasure of their services and at no time have I been disappointed. They are always…read morecourteous, efficient and professional. They are also very reasonable I highly recommend their services Darrell

Don't make the mistake of thinking that Eagle River Tire is just a tire store. Although they excel…read moreat that, and I've taken my cars there for tire work and replacement for 8 years, they do computer diagnostics, oil changes, mechanical work, etc. Leaving today and needing to head to the airport this afternoon was of course the time my check engine light decided to come on. Not knowing if it was a big deal or not, I took the chance that ER Tire did computer diagnostics. Given that I was trying to get out of town, they took my car in immediately, did the work and charged me all of $19. Mike Egan is helpful, thorough, articulates the issues with your car clearly, and answers all questions. I highly recommend Eagle River Tire.

I go here for all my car needs. Mike and Mitchell are so friendly, and so helpful. I will not go…read moreanywhere else. Their prices are affordable as well. The guys in the back also take very good care of my vehicle. I will recommend this place to everyone!!

Very friendly staff who are willing to work with the customer schedule to get the work done…read moreconveniently and at their schedule.

I was in Iron River for a ski weekend with family. I drove my "new" to me 2022 Chrysler Pacifica…read morevan up on a Friday night from the Milwaukee area (4 hours). Saturday morning when leaving the hotel to drive to the ski hill about 8:30AM, the temperature was negative 11. I had a check engine light and noticed other electrical lights on the dash and was getting no power from the engine. I drove to O'Reilly for them to check the problem and was lucky enough that Jeff from Muff-Ex happened to come into the store when O'Reilly staff and I were discussing a tow company. Jeff asked to see the codes and said he had an idea of what was wrong and how to fix it. So, with a plan, I left my key, we exchanged phone numbers, and my sister came back from the ski hill to give me a lift. I was able to ski, pray about the situation, and wait for my husband at home or me at the hill to receive a call about the fix. By 11:30 AM, my husband received a call letting us know the problem was solved and I could pick up my key and van at O'Reilly. Luckily, I did not need a tow company. Jeff gave an out of town stranger great customer service! I do not usually write reviews but offered to this out of gratitude for the exceptional customer service I experienced. I highly recommend if you need the services of Muff-Ex give them a call. Catherine K.