Found what turned out to be a small screw in our tire. Tony took care of us quickly and no charge…read morewhen it was determined not to have punctured anything! Fast and friendly service. Thank you!

I had a flat tire on my way out of town heading to my home a hour north. I called AAA and they were…read moregoing to be 2 hours or more to get me picked up and taken to a fire shop. With dogs home alone and unable to figure out how to fill my Audi Q7 tire with the provided air canister, I was totally freaked. My friend called a couple of tire shops for me and this was third one she talked to. They said sure they could help me, and were at my car in 10 minutes! The man inflated the tire, found a screw causing the problem and said I could follow him to the shop with the tire now inflated. He had me on the road 30 minutes later! I was more than happy to pay the fee charged - about $140 total, to be on my way and able to get home to my pups. Everyone at the shop was friendly, and it was a great small town vibe inside.

Amazing service!! Went there on Thursday afternoon with a set of John deer steer tires and they…read moreordered them right away and they told me they would be ready at lunchtime tomorrow. Needless to say , they were ready as promised. Excellent service and excellent management!!! That's the way you supposed to run a business !! FIVE STARS for SURE !!! Completely satisfied consumer here !!!

Amazing guys!! Honest fixed our tire quickly highly recommend!!!! Small shop honest service!!read more

Our diesel Dodge dually pickup up broke down out of town and our Road Assistance service was unable…read moreto provide towing service for us. TJ, the owner of this service rescued us. He towed us back to his place of business and took my husband & I back in his truck. We don't trust diesel repairs to just anyone but we let him work on our truck and gave us a loaner for our 90 minute drive back home. Our truck repair went great. The repair was reasonably priced. Truck is running better than before our break down. We will be dropping our truck off with him for any future repairs.

Had a noise coming from the front of our Suburban as we were making our way north to Eagle a River,…read moreWisconsin on Friday, August 18, 2017. It was 3:30pm and the four places we stopped at (including the Chevy dealer in Rhinelander) did not have the staff to resolve the issue. Some of the repair shops are closed on the weekends. Service personal from the Chevy dealer offered a couple of good suggestions. We ended up at D and J Auto and Truck Repair in Rhinelander where we met the owners. It was almost closing time but the mechanics said they would look at it. Well, less thirty minutes later the problem was resolved with a new wheel bearing and we were on our way. Wonder folks. Honest as the day is long. Highly recommend D and J Auto and a Truck Repair.

I had a five hour trip planned to visit my 94 year old mom and needed an oil change. I made an…read moreappointment for a Tuesday afternoon. When I picked my car up, it was running really rough. I had no problems with my car before I brought it in. I had to go to work, so I drove it home (~11 miles) and over the next two days I drove my car a total of two miles. On Friday, the engine light came on while driving the one mile to work. It was 430 and I called and spoke with a woman who was the rudest person I've ever had to deal with. She asked why I didn't bring it in sooner, I told her I had to work. She basically said it couldn't be their fault because they just did an oil change which wouldn't cause the check engine light to come on. She didn't check with anyone on what might cause that. She said you can come in but we close at five. I had to travel on Sunday and no one is open over the weekend. I asked if they could stay until I got there because I wasn't sure if I would make it before five. She said no. I Paid someone to plug in a diagnostic unit, to find out IT WAS THEIR FAULT. THEY DIDN'T TIGHTEN THE DIPSTICK!!! Will never go there again...the woman on the phone should be reprimanded. Not the way to handle customers.

These guys are awesome! I called in on Tuesday for a quote. Called three other places, Minocqua…read moreTire was the best price. Called back fifteen minutes later ordered the tires, made an appointment for 11:00 on Thursday, drove out at 11:30 a very happy camper. Great customer service. Highly recommended!

Awesome experience with Rhinelander GM Cadillac, best car buying experience with any dealer in…read moreyears. Considering we were just stopping by for a first visit, we had no intention in driving away with a beautiful new Cadillac. Everything was first class, from the organization of the cars on the lot, to a warm greeting by Tim on a snowy, cold March day. Tim introduced us to Jeff, Rhinelander Cadillac expert, who was patient with our questions, taking time to answer each one thoroughly. When it came to working out the numbers, Jeff was assisted by Kyle, the Rhinelander Cadillac financing and leasing specialist. Kyle was able to discuss and complete a complex trade situation, meeting all our needs and wants. The Rhinelander Cadillac "best pricing" philosophy is respectful and approached with integrity and honest dialogue. Kudos to the Rhinelander Cadillac team of professionals for making our experience comfortable and pleasant.

Rhinelander GM was great! They changed my perspective on dealerships and really helped me out. The…read moreGeneral manager Dan was fantastic!

Took 2 cars in for full service oil change and clearly there was no…read more"lube" part of their "Lube-Oil-Filter" service as even my door hinges still squeaked. They also replaced the spark plugs on one of the vehicles but when taking the car to another shop for service found that the spark plugs had not even been "gapped" and the gap was incorrect.

I have had the pleasure of their services and at no time have I been disappointed. They are always…read morecourteous, efficient and professional. They are also very reasonable I highly recommend their services Darrell

I go here for all my car needs. Mike and Mitchell are so friendly, and so helpful. I will not go…read moreanywhere else. Their prices are affordable as well. The guys in the back also take very good care of my vehicle. I will recommend this place to everyone!!

Very knowledgeable in determining the underlying cause of a Lexus warning. Another service center…read more(in Rhinelander) charged a high fee to look at it and wanted hundreds more to fix it. It seemed unbelievably high so I looked up the average cost to do the fix and these folks aligned with that cost. The Rhinelander service center wanted more than double for the same work.

I was in Iron River for a ski weekend with family. I drove my "new" to me 2022 Chrysler Pacifica…read morevan up on a Friday night from the Milwaukee area (4 hours). Saturday morning when leaving the hotel to drive to the ski hill about 8:30AM, the temperature was negative 11. I had a check engine light and noticed other electrical lights on the dash and was getting no power from the engine. I drove to O'Reilly for them to check the problem and was lucky enough that Jeff from Muff-Ex happened to come into the store when O'Reilly staff and I were discussing a tow company. Jeff asked to see the codes and said he had an idea of what was wrong and how to fix it. So, with a plan, I left my key, we exchanged phone numbers, and my sister came back from the ski hill to give me a lift. I was able to ski, pray about the situation, and wait for my husband at home or me at the hill to receive a call about the fix. By 11:30 AM, my husband received a call letting us know the problem was solved and I could pick up my key and van at O'Reilly. Luckily, I did not need a tow company. Jeff gave an out of town stranger great customer service! I do not usually write reviews but offered to this out of gratitude for the exceptional customer service I experienced. I highly recommend if you need the services of Muff-Ex give them a call. Catherine K.

Spare tire on boat trailer got a hole in it, during a trailer mishap and Mikes came to the rescue…read more He found the correct tire for the trailer and had it ready for us within a reasonable amount of time, at an affordable price. Great service!