I always go here from my oil changes. They're fast and reliable! The best part is you don't even…read moreneed to make an appointment!

A while back, I went to Lube Works Pit Stop for an oil change. When it was done, the man said I…read morewould need a new oil draining pan. The next time I went to my regular place for oil changes, I told them what the man said. They told me that Lube Works cross threaded the plug. The man at Lube Works never told me that. My regular place found a temporary substitute. 6 months later, today, I went to my regular place again. ThiIf the heli coil doesn't work, the pan will have to be replaced. Cost $700.

I had a flat tire on my way out of town heading to my home a hour north. I called AAA and they were…read moregoing to be 2 hours or more to get me picked up and taken to a fire shop. With dogs home alone and unable to figure out how to fill my Audi Q7 tire with the provided air canister, I was totally freaked. My friend called a couple of tire shops for me and this was third one she talked to. They said sure they could help me, and were at my car in 10 minutes! The man inflated the tire, found a screw causing the problem and said I could follow him to the shop with the tire now inflated. He had me on the road 30 minutes later! I was more than happy to pay the fee charged - about $140 total, to be on my way and able to get home to my pups. Everyone at the shop was friendly, and it was a great small town vibe inside.

Found what turned out to be a small screw in our tire. Tony took care of us quickly and no charge…read morewhen it was determined not to have punctured anything! Fast and friendly service. Thank you!

Went there for routine maintenance and they damaged my vehicle, when I brought it back they denied…read moreit was them even though it was the only place it had been. After talking to others who have been there I have heard similar stories, do yourself and your car a favor and stay away.

I made an appointment to have my a/c blower fixed. got in on time, fixed right away and the price…read morewas lower than the estimate even after I added extra work. All this was done with a smile and genuine concern like I've never seen before at a repair facility THANK YOU FOLKS !

Nice thorough service! My vehicle was challenging and they stuck with to solve the issues! Highly…read morerecommend!!! Finding a place in the Northwoods to repair a Volvo can be challenging. So very glad I discovered them!

Awesome experience with Rhinelander GM Cadillac, best car buying experience with any dealer in…read moreyears. Considering we were just stopping by for a first visit, we had no intention in driving away with a beautiful new Cadillac. Everything was first class, from the organization of the cars on the lot, to a warm greeting by Tim on a snowy, cold March day. Tim introduced us to Jeff, Rhinelander Cadillac expert, who was patient with our questions, taking time to answer each one thoroughly. When it came to working out the numbers, Jeff was assisted by Kyle, the Rhinelander Cadillac financing and leasing specialist. Kyle was able to discuss and complete a complex trade situation, meeting all our needs and wants. The Rhinelander Cadillac "best pricing" philosophy is respectful and approached with integrity and honest dialogue. Kudos to the Rhinelander Cadillac team of professionals for making our experience comfortable and pleasant.

Rhinelander GM was great! They changed my perspective on dealerships and really helped me out. The…read moreGeneral manager Dan was fantastic!

Amber at the front desk was very friendly and helpful. They were able to squeeze us in when we were…read morestranded while visiting from out of town and no shops from the surrounding cities had room. Did not charge any crazy rates. Good experience!

Our diesel Dodge dually pickup up broke down out of town and our Road Assistance service was unable…read moreto provide towing service for us. TJ, the owner of this service rescued us. He towed us back to his place of business and took my husband & I back in his truck. We don't trust diesel repairs to just anyone but we let him work on our truck and gave us a loaner for our 90 minute drive back home. Our truck repair went great. The repair was reasonably priced. Truck is running better than before our break down. We will be dropping our truck off with him for any future repairs.

This is the best automotive place to go in all of Wisconsin. Looking for a place with honest…read moreworkers? Look no further. Jason is the most kind, honest, knowledgeable, efficient worker. He even stayed after hours to finish our van. And we weren't over charged. If anything we were undercharged. If there is one honest auto service left in this country, east Side Automotive is it. Don't hesitate. Go here if you have car trouble. You will not be disappointed.

We have been doing business with these guys since we moved here over 7 years ago and they have…read morealways done a great job. I just took my truck in and they told me I didnt have to drop if off for them to check out what was wrong- they could look at it right away if I had time. Great service! They are quick, honest, friendly and fairly priced- and they always explain what they did and answer any questions. Best repair shop arround- we will continue to take our vehicles there.

On July 10 brought in our Honda CRV for tire rotation, oil change, and to install a roof rack.  It…read morehad to remain overnight because the staff - who were very courteous and professional - said we needed to replace two seatbelts due to a recall and they said they didn't have all the materials/parts on the 10th to change them out. The next day, July 11, we received a call saying there was a small crack in the windshield and they asked if we had noticed it before. This was an odd question as prior to doing the tire rotation, oil change, and installing the roof rack, they did an inspection and noted no damage on the exterior of the car.  We were surprised about the crack as the car had been in a secure garage for the previous 10 months while we were deployed overseas. The staff said they would investigate and called prior to closing and it was decided we would pick up the car on Wednesday, July 12. On July 12, the staff showed us the crack and we immediately knew that it was new since it was about 8 inches in length and directly in the driver's field of vision.  We also noticed that the crack terminated at the windshield molding where there was a very noticeable dent.  To us, it appeared that the dent was likely made by a tool or some sort which likely hit the molding and also cracked the windshield.  The service manager posited that it could have been made by debris from the storm the previous evening when the car was outside, though no other cars appeared to have any such damage and there was no debris on the ground suggesting as such. They said she checked with the mechanic and they assured them that they were very careful during the installation of the roof rack and did not remember anything specific happening that could have caused it. To the service manager's credit, they took responsibility for the windshield and had it replaced on July 17. However the matter of the damaged windshield frame remains.  Our insurance company estimates the cost of the damage to be $264.77 - that cost may not include removing and re-installing the roof rack in order to replace it.  I reached out to the dealership manager and the Kocourek VP with the text above and have not received any response. Not sure if they are trying to cut costs or corners, but their service definitely gives one pause.

Seriously not good service. I took my Honda Fit in for an oil change and it ended up costing me…read more$98. The mechanic found a mouse nest in the air filter (it happens in the northland), so the service technician came over to ask me if I wanted to buy another air filter. I said no and asked him to just remove the nest and use a shop vacuumed to it (2 minute fix). Rather than accept my reply and agree to such a simple fix, he said he'd have to charge me for half an hour service to do so. What?! So I went back to see for myself and ask the mechanic to remove the nest. I asked the mechanic if I could borrow their shop vacuumed and he assured me he'd take care of it, then glared at the service tech in disgust. I had also asked for a tire rotation when I arrived since it had been 50k miles since I bought new tires from them. Come to find out, they charged me to rotate them. What?! I won't be back.

I had an issue with my serpentine belt. The belt came off and the tensioner pulley broke nearly…read morecompletely off. I happened to be in town and the owner of this place actually got back to me around Christmas, even though it was short notice. Most other places were closed/didn't respond. He let me leave my car in the parking lot for the rest of that weekend, got back to it at the start of the week, it was a relatively simple job so it was done that day. I've put probably 3,000 miles on since without any issues with the belt or pulley so I'd say it was done right. Very convenient and helpful, about the price that I was expecting, too.

I have been taking our cars to Travis and his team for a over a decade. I have never been more…read moreconfident in a mechanic. Travis takes his time to research, test and diagnose an issue and then offer a detailed explanation of the issue as well as frequently presenting options. If you are looking for a shop that is extremely competent and highly trustworthy, you need look no further.