I had an issue with my serpentine belt. The belt came off and the tensioner pulley broke nearly…read morecompletely off. I happened to be in town and the owner of this place actually got back to me around Christmas, even though it was short notice. Most other places were closed/didn't respond. He let me leave my car in the parking lot for the rest of that weekend, got back to it at the start of the week, it was a relatively simple job so it was done that day. I've put probably 3,000 miles on since without any issues with the belt or pulley so I'd say it was done right. Very convenient and helpful, about the price that I was expecting, too.

I have been taking our cars to Travis and his team for a over a decade. I have never been more…read moreconfident in a mechanic. Travis takes his time to research, test and diagnose an issue and then offer a detailed explanation of the issue as well as frequently presenting options. If you are looking for a shop that is extremely competent and highly trustworthy, you need look no further.

Our diesel Dodge dually pickup up broke down out of town and our Road Assistance service was unable…read moreto provide towing service for us. TJ, the owner of this service rescued us. He towed us back to his place of business and took my husband & I back in his truck. We don't trust diesel repairs to just anyone but we let him work on our truck and gave us a loaner for our 90 minute drive back home. Our truck repair went great. The repair was reasonably priced. Truck is running better than before our break down. We will be dropping our truck off with him for any future repairs.

Had a noise coming from the front of our Suburban as we were making our way north to Eagle a River,…read moreWisconsin on Friday, August 18, 2017. It was 3:30pm and the four places we stopped at (including the Chevy dealer in Rhinelander) did not have the staff to resolve the issue. Some of the repair shops are closed on the weekends. Service personal from the Chevy dealer offered a couple of good suggestions. We ended up at D and J Auto and Truck Repair in Rhinelander where we met the owners. It was almost closing time but the mechanics said they would look at it. Well, less thirty minutes later the problem was resolved with a new wheel bearing and we were on our way. Wonder folks. Honest as the day is long. Highly recommend D and J Auto and a Truck Repair.

I like the way they do business. From the folks in the front to the mechanics everybody is so…read morecourteous. They give you all the information you need to know about the job and what you may need to have done and they back all that up with facts. Thank you all.

Nice thorough service! My vehicle was challenging and they stuck with to solve the issues! Highly…read morerecommend!!! Finding a place in the Northwoods to repair a Volvo can be challenging. So very glad I discovered them!

Based on other reviews, I was a little leary about taking my '08 Envoy to Jack, but a friend of…read moremine suggested giving him a shot, so I did for an electrical issue that I was having difficulty fixing myself. He quickly re-established a wiring connection that he discovered had become loose, so I was initially pleased with his work. A few weeks later, however, I took it back to him for an issue that I was experiencing exclusively when accelerating from a stop to no more than 5 mph. About an hour after I dropped it off, he told me that he had driven it about 15 miles - a whopping 15 miles without encountering any problems with its acceleration. He proceeded to charge me $60 for his time, and as soon as I drove it off his lot, the issue presented itself again. And when I got it up to higher speeds, not only did I notice that the tie rods now seem loose, but at least one of the wheel bearings is making a grinding sound. When I started a conversation with him about these new mechanical issues, he refused to even talk about them.

Jack fit us in on Monday morning when we had car trouble and couldn't get back to MN. Great man,…read morehonest work - no frills. Will come back again if we ever need to!

This is the best automotive place to go in all of Wisconsin. Looking for a place with honest…read moreworkers? Look no further. Jason is the most kind, honest, knowledgeable, efficient worker. He even stayed after hours to finish our van. And we weren't over charged. If anything we were undercharged. If there is one honest auto service left in this country, east Side Automotive is it. Don't hesitate. Go here if you have car trouble. You will not be disappointed.

We have been doing business with these guys since we moved here over 7 years ago and they have…read morealways done a great job. I just took my truck in and they told me I didnt have to drop if off for them to check out what was wrong- they could look at it right away if I had time. Great service! They are quick, honest, friendly and fairly priced- and they always explain what they did and answer any questions. Best repair shop arround- we will continue to take our vehicles there.

Extremely friendly and helpful staff. Our brakes were going out and making some wild grinding…read morenoises so we called around. We went this Todds because they were friendly, knowledgeable, and had perfect availability. We checked in to the main building and were helped right away. After looking at our car they told us we needed less work than we first thought. Yay! The staff here are all super friendly and to be come across as very authentic. We jokes around with the guy at the front desk and we were really made to feel like we are in good, capable hands. If you need work done, I highly suggest Todd's Automotive!

Had a great experience at Todd's automotive. My family and I are in the process of moving and…read moreneeded our breaks fixed before traveling. We originally budgeted to get all the breaks fixed but, to our surprise we only needed our back breaks repaired. They were honest in letting us know we didn't need all the work we originally thought. I really respect their integrity and honesty. Great place to entrust your vehicle.

Found what turned out to be a small screw in our tire. Tony took care of us quickly and no charge…read morewhen it was determined not to have punctured anything! Fast and friendly service. Thank you!

I had a flat tire on my way out of town heading to my home a hour north. I called AAA and they were…read moregoing to be 2 hours or more to get me picked up and taken to a fire shop. With dogs home alone and unable to figure out how to fill my Audi Q7 tire with the provided air canister, I was totally freaked. My friend called a couple of tire shops for me and this was third one she talked to. They said sure they could help me, and were at my car in 10 minutes! The man inflated the tire, found a screw causing the problem and said I could follow him to the shop with the tire now inflated. He had me on the road 30 minutes later! I was more than happy to pay the fee charged - about $140 total, to be on my way and able to get home to my pups. Everyone at the shop was friendly, and it was a great small town vibe inside.

Courteous and professional, stands behind his work and if he cannot fix the problem he can make…read moreappropriate referral