My traction control system and ABS system on my 2008 Ford Escape were acting up, and I was 700…read moremiles from home. Jeff's agreed to schedule me for a diagnostic that day. In 10 minutes they identified the problem, indicated that continuing to drive the car was neither a safety hazard nor was it damaging the car, and pulled a few fuses to disengage those two systems. Everything was explained to me very clearly, and I was shown exactly what was causing the problem. I will now be able to schedule a repair when I am back home. There was no charge. At the next sign of car trouble, I will take my car back to Jeff's without a second thought.

This place is honest. They don't try to get you for things you do not need. Fairly priced also…read more Usually gets you in within the week also

* Found our truck online and received an almost immediate email and text response to schedule a…read moretest drive. We loved how fast and seamless their website and communication system was. * Justin was friendly, answered our questions, followed up over the weekend, and made the buying process easy. * We appreciated that there was no pressure when we chose to finance through our local credit union and purchase our extended warranty elsewhere. * Our pickup appointment was at 3:30, but we waited about 50 minutes before meeting with Jake in finance. Once we met with Jake, he was friendly, informative, and made the paperwork process smooth. * Our biggest disappointment was learning after closing that the truck only came with one key fob. We had asked Justin if there were two when we arrived, and he said he didn't know. Later, we found out the paperwork listed the $200 pre-negotiated discount as being for the missing key fob. That was never explained during negotiations. We had assumed the $200 was simply part of the purchase negotiation we had requested. Our local GM dealer quoted us $500-$600 for a replacement key fob, so this was frustrating. Had we known upfront that only one key was included, we would have tried to negotiate that separately. * By the time we finished, Justin was helping another customer, so we didn't receive a walkthrough of the truck's features before leaving or have a chance to ask any final questions to him. * Overall, we're very happy with the truck. The dealership is beautiful, everyone we worked with was friendly, and we'd gladly shop at Lenz Truck Center again. Better communication about the missing key fob and a more complete vehicle delivery are the reasons for our 4-star review. We left feeling disappointed by how the key fob situation was handled and wished the delivery had ended on a warmer, more complete note.

DO NOT BUY FROM LENZ TRUCK! Test drove a vehicle and when I told the owner we needed to think about…read moreit he became very rude. Tried to call back the same day to purchase and he increased the price by almost $1,500. Owner is incredibly rude and disrespectful and would not honor the price of the vehicle from earlier the same day. I would highly encourage anyone to avoid this dealership

Eddie and his crew have the best customer service. We were traveling through the area and had been…read moresmelling something hot with our car. We called and Eddie had us stop by in an hour. They checked it out, put it up on the rack and cleared us to travel with suggestions for when we got home. The care and concern for out of towners was so appreciated! I'd give them more stars if I could!

The so called gentleman that I dealt with there was arrogant, rude, obnoxious, ruthless and a right…read moredown jerk! He treats HIS employees like they are his servants. I went there with a very simple fix on a tire. But I left and went to tractor supply and fixed my tire problem with an employee there that was what a GENTLEMAN should bring to the customer.

I would give this shop five stars, but only had one (great) experience with them so would need at…read moreleast another to give out a fifth star. That being said, while on vacation in my hometown recently, I had a brake disaster, and had only one day to get my car repaired on short notice before having to make the four hour drive home. I called four shops before calling Justin, and all of the other shops were busy and didn't have time to help, even though I stated the urgency of my situation. Justin asked me to bring it in right away and they would see what they could do. I dropped it off by 9:00 a.m. and had it back by 1:00, and the repairman even took photos of what the issue was (shoddy work by my previous shop on a brake pad replacement). Very pleased with the effort to assist me in my crisis mode, and with the extra time they took to take photos of the issue. I would highly recommend them. Thank you for excellent service!

We were in Minocqua with our RV on a long trip. On the mornings of our departure, our Subaru…read moredeveloped idle problems and threw A CEL code. The closest Subaru dealer in Wausau wouldn't/couldn't accommodate us for two days. The guys at O'Reilly's Auto said Justin was the best in town and they were right! They got us in, diagnosed the problem and we were on the road on two hours. Charged a fair price, explained the repairs needed. Thanks Justin Engineering, you saved our trip!

I'm a bit biased here since my dad is the owner, however I do take my car here when it needs work…read more Extremely fair prices, a lot lower then you'd pay everywhere else, and he puts so much work in to make sure everything on your car is good to go. He won't make you pay for anything unnecessary, and does his research. I drive a 2015 Lincoln MKZ and every time I've gone to get work done there it came out working like brand new. He's a very caring and kind person and knows exactly what he's doing, if he just listens to a noise it seems like he knows what's wrong right away and he's usually always right on. This is definitely the best place to get your car taken care of in Minocqua for a low price and high quality

Low prices, high quality services. If you need auto repair, this is definately the place to go in…read morethe area.

I was referred to Jim by a local marine dealer because they don't work on older boats. Jim was…read morehappy to tackle the job , replacing the gimbal bearing, and bellows on my I/O Mercruiser in a timely fashion at a fair price. I am very happy to have found his solo shop. he is a straight shooter. Also had him winterize the boat. Thanks!

No Mirrors Jim tells it like it is, He is great at his job. Good turn around I've had two outboard…read moreworked on at a fair price.

If you are looking for a place that does quality work at a fair price drive on in!…read moreAfter having a hard time finding someone we could trust we are so happy to find this place. The staff took the time to explain things and made us feel like we mattered. Work and price A+ Staff A+

This is a great place to get your oil changed. We had a couple of cars that will not be driven for…read morethe winter and needed a fresh oil change. The associate at the desk was super nice and clear about the billing and process and the actual technician who did the oil change was super cool and friendly. Normally I don't experience this level of service at mechanical or auto shops. The waiting area was clean. This location also is across the street from the backside of Trig's so you can do your shopping in the meantime while the car is being serviced. Very convenient and quite fast.

This has become my go-to place for boat services (although they also service other outdoor…read morerecreational machines such as snowmobiles, ATV's, etc.) I'm a DIY guy whenever I can be, and they are not just willing to help me, but EAGER to help me identify and correct problems with my machines (which are a little long in the tooth) This place is fairly new, and growing fast. I expect it will become THE PLACE for service in this area.

BEWARE - Go Elsewhere! This company will not work with you under any circumstances. They're only…read moreinterested in taking your money, and once they have it, good luck getting any help or flexibility. They'll hide behind their "policies" instead of being reasonable or helping good, repeat customers who take great care of their rentals. I'm warning future renters - stay away. It's only a matter of time before you experience the same treatment I did. There are plenty of other honest boat rental places out there - don't waste your time or money here.