The owner, Roni, is fantastic and knows her stuff. It's always a great experience in the store and…read moreI learn something new every time I'm there.

Just stopped into this place while visiting family. Store was pretty clean, and didn't smell like a…read moretypical reptile store. The animals looked healthy - but that's about as far as the positives go. Now for the rest of it. Theyre blatantly dishonest and attempting to scam people by saying the animals have traits that they, in fact, do not have. As a reptile breeder (of a lot of the same animals they're selling) I know for a FACT that the animals do not have the traits they're saying, and even if they did have the traits that advertised, they'd still be incredibly overpriced. The prices in this store are astronomical, and not only on their animals, but also on their plants, supplies, and feeders. Beyond that they're a cash only store, and they blame that on payment processor fees. Trouble with that is your markup on products MORE than compensate for the fees charged by visa, and even the ones charged by more expensive companies like American Express and Discover. Honest mistakes certainly happen in business. But these are no mistakes, they're simply dishonest. Buying livestock from MorphMarket would be cheaper (even with shipping costs) than buying from here, and you'll have the added benefit of knowing you're purchasing from a reputable breeder, and not a second hand scammer. They only get the one star for cleanliness. Overall, I will never return to this store, and I'd highly advise that you don't pay them an initial visit. Get animals from real breeders, and get supplies down the street from Petco. These people are swindlers.

Before and after photos of our dog getting "groomed". When we arrived to drop him off they asked…read morewhat we were wanting. Indicating that they did not check the online booking portion that I filled out. We asked for Half an inch off the legs, tails etc. We did ask for his booty area to be trimmed up a bit more for sanitary reasons. He had absolutely no matting. He had a bath a week prior. He gets brushed weekly! THEY SHAVED MY DOUBLE COATED DOG. The Excuse used was "well some don't understand what half an inch is". I asked for a trim. Never once would I ask for this Sheppard to be shaved. I just hope it grows back successfully with no complications. They did not make me pay for the service. However this is not okay.

I received an email from Petco with an offering of 20% off everything, online and in store. I was…read morepurchasing a bag of dog food and a collar. I ask the cashier to apply the save20 coupon. She tells it's for online only. So I decided to just purchase the collar which was on clearance. She then scans the collar and says it's not on clearance but regular price. I go ahead and complete the purchase. Unfortunately I had left my phone at home, so couldn't verify anything. I get home and check the website, coupon state's 20% off everything, online and in store! Also shows collar as being on clearance. Needless to say this was my last purchase at Petco.

Good Day Yelpies !!! If you're looking to spoil your fur…read morebaby then look no furrrther. The staff is very helpful and there are tons of items to choose from including fresh food for your pet. It's an amazing place and is locally owned. Support the locales people

I'm from out of town and found this place after we went to breakfast next door. This place is full…read moreof awesome treats and accessories for your pets! We got pig ears and giant rabbit hide rolls for our dogs. I'm coming back at the end of my trip to purchase the rabbit ears and legs that look like they were cut right off the rabbit, complete with fur!

They certainly don't promote a community of kindness! I was given a bunch of cats to take to…read moreSafeHaven because the owner died. Steph and the manager Chris (Christine), were horribly awful to me accused me of stealing cats. I had to send a picture of the dead person (literally) to PROVE she was dead. They didn't take my word for it- then they called the cops on me because Steph got her feelings hurt. I've donated and volunteered my services at SafeHaven for years! WTF Both of them need to be fired! They wouldnt give me the boards info because they knew they messed up. Awful place. Warehouse. Animals in animals out. They try to squeeze as much money out of you as they can. It's pretty bad ya'll. If you have another option TAKE IT.

I live in Eugene, but came to SafeHaven to look for an adult cat. I looked at the cats online to…read moreget a list to check out for a good fit. Everyone there was super friendly from the front desk to the cat rooms. I've had 6 cats over my life from shelters and the way this place is set up makes the adoption process easy. They allow access to a lot of the cats in a play room, so you can interact with them and see if the cat a good fit. I was so impressed with this place. You could say it's the cat's meow...LOL. I also want to give a shoutout to the young lady helping me in the cat room. I forgot her name, but she is young and has red hair. She was a delight and also knowledgeable. This is the kind of employee all Humane Societies need. A very pleasant young woman. I'm already in love with Dorothy, who now answers to Kiki. I'm indebted to SafeHaven and "Red" for helping me find the perfect match. Thank you, SafeHaven for the great work you do for your community and for all the animals you help.

Super amazing team that works here! They are really helpful and are always willing to talk about…read morethe product or show you where something is. They have the best oops paint, and I did my rooms of my house with expensive paint I got for 7.99 a gallon. Last week I got this really cool metal sculpture for the bathroom and added plant terriums. It can be a little hit or miss, but I have gotten some amazing wine here, that is so reasonable but unique and otherwise would never see to try, from Bordeaux, to amazing blends, to Oregon Chardonnay. I didn't know Sting had a winery in Italy until I saw they were carrying Roxanne, who would have thought! Staff is also wine knowledgeable, which is really helpful!

It is ridiculous for this store to ask for ID to purchase alcohol if you are well over the age of…read more21. I have spoken to OLCC and the Linn County Sheriff's office regarding this issue. ID in Oregon is only necessary for anyone 26 or younger. I will be 60 next month. Store policy or not, I have a 1st Amendment right to call out the stupidity of such a request. What I want to know is what purpose does this blanket rule serve? I'm legally purchasing for myself. Safeways, WinCo and Walmart do not ask! I avoid stores that do! There is nothing in this cut rate store that I can't live without! Go woke, Go broke!

I feel that Michele (Animal Health Lead), Tom (Shop Manger) Dave (Hardlines Lead, Tools Guy) are…read moremajor assets for the Costal store in Albany Oregon. I arrived with a small animal cage that did not suit the needs of the parrot it housed. Michele showed me what the store had in stock, unfortunately none meet the needs of our situation. She suggested if I did not find anything outside the store to return to see if there was something that Costal could do to the cage I did have. I returned the next day and within 10 minutes there was a plan of action. Within 30 minutes everything was completed, and I was happily walking out the door. These folks are WONDERFUL problem solvers.

Always short on checkers. Ended up walking out, 18 people in line and 1 checker. Gone down hill…read moresince it sold.

We love this store! They have tons of great (and healthy!) options for pets and discounts if you…read morebuy in bulk! The staff are super helpful, they go above and beyond to make sure you get what you need. Our kitty is a family member and this place gets it. They will always have our business. :)

I love Animal Crackers! The staff here are so knowledgeable. They have an amazing assortment of…read morereally quality pet foods, toys, pet clothes, chews , supplements and more! I wouldn't hesitate to check in with these folks if I had a question regarding my dog or cat. And they host great events (loved the Halloween Day stuff! ). I found them initially because they were one of the few places that actually sell my preferred dog food, AND track the buyers card.

I was referred here by Wild Birds Unlimited. I came in with my husband and son. We brought our…read moreQuaker Parrot along to check out some birds. This place is well stocked. There were some birds in the front of the store. Lots of Parakeets! Our bird enjoyed hearing them all chirping and even squawked back! The staff here were super friendly and helpful. There were so many different types of fish, some of them huge! Great place, indeed.

Absolutely awful place. Went here when I was a kid with my parents to find a pet rat, and the…read moreperson who was showing us the rats dropped one, and he tried to stomp on it with his boot right in front of us. It ended up getting away, no idea what happened to it. Other animals are often crowded, overheated, out of water, or lethargic. Place is very dark with cramped hallways and dirty floors, very unclean. Wouldn't be surprised if people can get sick from breathing here.

This is my go to place for anything pet related. On occasion we have gone to PetCo, but there…read morereally isn't any comparison. PetSmart is the best pet store in Corvallis. Being that we come in about once a week and have adopted an animal here, you could say that we are regulars. Pet Supplies: We come here often for cat food, litter and lizard stuff. So I can only comment on those sections. We buy crickets and meal worms for our leopard gecko. The crickets are always healthy looking and fresh. The cricket keepers are clean. They always offer to put food in the bag for the crickets. A nice gesture and I usually take them up on the offer if I don't plan on going straight home with them. The meal worms are healthy and plump. They always have what I need in stock at a reasonable price and their selection is big. Their collars and toys seem a bit overpriced for what they are but generally we don't buy that stuff often and it's something that can wait until I get home to price shop online. Pet Adoption: We adopted a kitten here a few months back. They seemed to take their adoption process seriously, which I appreciated. The transaction was smooth and they were very accommodating. They helped us pick out what we needed and let us know the best food to get for his age. We took him home and he couldn't be more loved! He was relatively healthy but came with ear mites and fleas. A quick trip to the vet took care of the ear mites, but the fleas were more problematic. He originally came from an Oregon shelter and paperwork indicated that he transferred from another shelter in California. He was only in the store for 2 days before we spotted him and snatched him up! Given his short time at the store, the fact that he was only about 2 months old when we got him, it seemed understandable that he might have a few bugs from his various cage mates and being passed around from shelter to shelter. Customer Service: Every time I come in I am greeted by the cashier. There is usually at least one other employee besides the cashier that greets me or asks if I need help with anything. Every time. Employees' attitudes range from overly friendly to neutral. I've never experienced a rude or cranky/stressed employee. Helpfulness of the employees is above and beyond what one would expect. The employees seem to care about their jobs. I've never had to wait more than a minute for someone to assist me with getting meal worms from the back or to bag up crickets for me. I am often interrupting whatever thing they are doing at that moment (usually cleaning the fish tanks) and they never seem put out about having to stop their work to help me. Exceptional Customer Service Story: As I mentioned before, our newly adopted kitty came with fleas. A few months later and we are still battling them. He passed them on to our other cat and we were finding flea dirt in their bedding. They are both inside cats so we thought it would be relatively easy to get rid of them. We did everything short of medication. We combed them and vacuumed the house daily, gave them baths and washed their bedding weekly. It wasn't working. Finally we decided to bite the bullet and see what PetSmart had for flea medication. Megan (a manager) asked us if we needed help. She answered all of our questions and gave us a recommendation based on her own experience. We had a very thorough conversation about the proper way to bathe the cats and offered a suggestion that we had not heard before. At some point during the conversation we mentioned that we adopted our cat here and he actually came with the fleas we were dealing with. We weren't complaining. We just sort of casually mentioned it. She clearly felt bad about it. As a result, she went above and beyond to help us on the cost of the medication! I was floored by not only our sincere interaction with Megan but also her generosity. TLDR: Amazing customer service and a clean store that always has what you need in stock.

I've taken my small dog here multiple times before without major issues, but my most recent…read moreexperience was incredibly frustrating and will likely be my last visit. My dog is only about 5-6 pounds and very easy to groom. In the past, his wash and trim has taken about an hour. When I dropped him off this time, I was immediately told the price would be higher than usual because of trimming around his neck. That was surprising because I've had the same basic trim done there before without any additional charge. I explained that I only wanted a very small amount trimmed -- just his belly, around his butt, and a little on his neck. When asked if I wanted anything else trimmed (like his ears), I specifically said no. Two hours later I called to check on him since it normally takes about an hour. No one answered the phone. Since it was getting close to my son's bedtime, I drove over assuming they were finishing up. When I arrived, they told me they would need another two hours. That simply wasn't possible for me, so I asked to just take him home. They told me he had already been washed and was still in the back wet. They offered to quickly blow dry him and cut his nails and asked if I could bring him back another day to finish the trim. I agreed. While I was there, when I mentioned I had called earlier and no one answered, the employee's reaction made me feel like I had done something wrong just by checking on my dog. I returned on the scheduled day, dropped him off, drove home, and 25 minutes later they called to say he was finished. This was incredibly confusing considering the previous visit supposedly required several hours. I had literally just gotten home and had to work around my baby's nap schedule, so I told them I'd come back after my son woke up. When I picked up my dog, his haircut was much shorter than what I had asked for, including his ears, which I specifically said not to cut. The final frustration happened when I got him into my car. It was obvious they hadn't blown the loose hair off of him after grooming. My freshly cleaned car is now completely covered in short, freshly cut hair embedded in the carpet and seats, which is extremely difficult to remove. Between the inconsistent timing, poor communication, not following grooming instructions, and the condition my dog was returned in, the whole experience felt very unprofessional. Unfortunately I won't be returning.

The dog groomers are amazing. They are loving, patient, and knowledgeable on managing my nervous…read moreold lady. They all have been wonderful. If you are one who groomed Ladybug, Thank you. You are appreciated!

Wilco has extremely reasonable pricing for dog grooming. They have always done an excellent job…read morewith my pups both in Salem and in Corvallis. It took two girls to get my big dogs nails trimmed (he hates this process) but they get it done and done well. I love the way he smells when he comes home and he stays soft for days! The undercoat treatment was amazing on my son in law's Shepherd. It helped reduce hair so so much! Highly recommended!