Before and after photos of our dog getting "groomed". When we arrived to drop him off they asked…read morewhat we were wanting. Indicating that they did not check the online booking portion that I filled out. We asked for Half an inch off the legs, tails etc. We did ask for his booty area to be trimmed up a bit more for sanitary reasons. He had absolutely no matting. He had a bath a week prior. He gets brushed weekly! THEY SHAVED MY DOUBLE COATED DOG. The Excuse used was "well some don't understand what half an inch is". I asked for a trim. Never once would I ask for this Sheppard to be shaved. I just hope it grows back successfully with no complications. They did not make me pay for the service. However this is not okay.

I received an email from Petco with an offering of 20% off everything, online and in store. I was…read morepurchasing a bag of dog food and a collar. I ask the cashier to apply the save20 coupon. She tells it's for online only. So I decided to just purchase the collar which was on clearance. She then scans the collar and says it's not on clearance but regular price. I go ahead and complete the purchase. Unfortunately I had left my phone at home, so couldn't verify anything. I get home and check the website, coupon state's 20% off everything, online and in store! Also shows collar as being on clearance. Needless to say this was my last purchase at Petco.

Good Day Yelpies !!! If you're looking to spoil your fur…read morebaby then look no furrrther. The staff is very helpful and there are tons of items to choose from including fresh food for your pet. It's an amazing place and is locally owned. Support the locales people

I'm from out of town and found this place after we went to breakfast next door. This place is full…read moreof awesome treats and accessories for your pets! We got pig ears and giant rabbit hide rolls for our dogs. I'm coming back at the end of my trip to purchase the rabbit ears and legs that look like they were cut right off the rabbit, complete with fur!

They certainly don't promote a community of kindness! I was given a bunch of cats to take to…read moreSafeHaven because the owner died. Steph and the manager Chris (Christine), were horribly awful to me accused me of stealing cats. I had to send a picture of the dead person (literally) to PROVE she was dead. They didn't take my word for it- then they called the cops on me because Steph got her feelings hurt. I've donated and volunteered my services at SafeHaven for years! WTF Both of them need to be fired! They wouldnt give me the boards info because they knew they messed up. Awful place. Warehouse. Animals in animals out. They try to squeeze as much money out of you as they can. It's pretty bad ya'll. If you have another option TAKE IT.

I live in Eugene, but came to SafeHaven to look for an adult cat. I looked at the cats online to…read moreget a list to check out for a good fit. Everyone there was super friendly from the front desk to the cat rooms. I've had 6 cats over my life from shelters and the way this place is set up makes the adoption process easy. They allow access to a lot of the cats in a play room, so you can interact with them and see if the cat a good fit. I was so impressed with this place. You could say it's the cat's meow...LOL. I also want to give a shoutout to the young lady helping me in the cat room. I forgot her name, but she is young and has red hair. She was a delight and also knowledgeable. This is the kind of employee all Humane Societies need. A very pleasant young woman. I'm already in love with Dorothy, who now answers to Kiki. I'm indebted to SafeHaven and "Red" for helping me find the perfect match. Thank you, SafeHaven for the great work you do for your community and for all the animals you help.

Super amazing team that works here! They are really helpful and are always willing to talk about…read morethe product or show you where something is. They have the best oops paint, and I did my rooms of my house with expensive paint I got for 7.99 a gallon. Last week I got this really cool metal sculpture for the bathroom and added plant terriums. It can be a little hit or miss, but I have gotten some amazing wine here, that is so reasonable but unique and otherwise would never see to try, from Bordeaux, to amazing blends, to Oregon Chardonnay. I didn't know Sting had a winery in Italy until I saw they were carrying Roxanne, who would have thought! Staff is also wine knowledgeable, which is really helpful!

It is ridiculous for this store to ask for ID to purchase alcohol if you are well over the age of…read more21. I have spoken to OLCC and the Linn County Sheriff's office regarding this issue. ID in Oregon is only necessary for anyone 26 or younger. I will be 60 next month. Store policy or not, I have a 1st Amendment right to call out the stupidity of such a request. What I want to know is what purpose does this blanket rule serve? I'm legally purchasing for myself. Safeways, WinCo and Walmart do not ask! I avoid stores that do! There is nothing in this cut rate store that I can't live without! Go woke, Go broke!

I feel that Michele (Animal Health Lead), Tom (Shop Manger) Dave (Hardlines Lead, Tools Guy) are…read moremajor assets for the Costal store in Albany Oregon. I arrived with a small animal cage that did not suit the needs of the parrot it housed. Michele showed me what the store had in stock, unfortunately none meet the needs of our situation. She suggested if I did not find anything outside the store to return to see if there was something that Costal could do to the cage I did have. I returned the next day and within 10 minutes there was a plan of action. Within 30 minutes everything was completed, and I was happily walking out the door. These folks are WONDERFUL problem solvers.

Always short on checkers. Ended up walking out, 18 people in line and 1 checker. Gone down hill…read moresince it sold.

We love this store! They have tons of great (and healthy!) options for pets and discounts if you…read morebuy in bulk! The staff are super helpful, they go above and beyond to make sure you get what you need. Our kitty is a family member and this place gets it. They will always have our business. :)

I love Animal Crackers! The staff here are so knowledgeable. They have an amazing assortment of…read morereally quality pet foods, toys, pet clothes, chews , supplements and more! I wouldn't hesitate to check in with these folks if I had a question regarding my dog or cat. And they host great events (loved the Halloween Day stuff! ). I found them initially because they were one of the few places that actually sell my preferred dog food, AND track the buyers card.

I was referred here by Wild Birds Unlimited. I came in with my husband and son. We brought our…read moreQuaker Parrot along to check out some birds. This place is well stocked. There were some birds in the front of the store. Lots of Parakeets! Our bird enjoyed hearing them all chirping and even squawked back! The staff here were super friendly and helpful. There were so many different types of fish, some of them huge! Great place, indeed.

Absolutely awful place. Went here when I was a kid with my parents to find a pet rat, and the…read moreperson who was showing us the rats dropped one, and he tried to stomp on it with his boot right in front of us. It ended up getting away, no idea what happened to it. Other animals are often crowded, overheated, out of water, or lethargic. Place is very dark with cramped hallways and dirty floors, very unclean. Wouldn't be surprised if people can get sick from breathing here.

I've taken my small dog here multiple times before without major issues, but my most recent…read moreexperience was incredibly frustrating and will likely be my last visit. My dog is only about 5-6 pounds and very easy to groom. In the past, his wash and trim has taken about an hour. When I dropped him off this time, I was immediately told the price would be higher than usual because of trimming around his neck. That was surprising because I've had the same basic trim done there before without any additional charge. I explained that I only wanted a very small amount trimmed -- just his belly, around his butt, and a little on his neck. When asked if I wanted anything else trimmed (like his ears), I specifically said no. Two hours later I called to check on him since it normally takes about an hour. No one answered the phone. Since it was getting close to my son's bedtime, I drove over assuming they were finishing up. When I arrived, they told me they would need another two hours. That simply wasn't possible for me, so I asked to just take him home. They told me he had already been washed and was still in the back wet. They offered to quickly blow dry him and cut his nails and asked if I could bring him back another day to finish the trim. I agreed. While I was there, when I mentioned I had called earlier and no one answered, the employee's reaction made me feel like I had done something wrong just by checking on my dog. I returned on the scheduled day, dropped him off, drove home, and 25 minutes later they called to say he was finished. This was incredibly confusing considering the previous visit supposedly required several hours. I had literally just gotten home and had to work around my baby's nap schedule, so I told them I'd come back after my son woke up. When I picked up my dog, his haircut was much shorter than what I had asked for, including his ears, which I specifically said not to cut. The final frustration happened when I got him into my car. It was obvious they hadn't blown the loose hair off of him after grooming. My freshly cleaned car is now completely covered in short, freshly cut hair embedded in the carpet and seats, which is extremely difficult to remove. Between the inconsistent timing, poor communication, not following grooming instructions, and the condition my dog was returned in, the whole experience felt very unprofessional. Unfortunately I won't be returning.

*only leaving 2 stars so this cans be deleted. please NEVER come here for grooming. i came in the…read moreother day to get my puppy potentially groomed. the groomer and front desk were in the back, (didnt know i was waiting at the front). i overheard the groomer yelling and cussing at the poor dog(s) they were taking care of.