Just stopped into this place while visiting family. Store was pretty clean, and didn't smell like a…read moretypical reptile store. The animals looked healthy - but that's about as far as the positives go. Now for the rest of it. Theyre blatantly dishonest and attempting to scam people by saying the animals have traits that they, in fact, do not have. As a reptile breeder (of a lot of the same animals they're selling) I know for a FACT that the animals do not have the traits they're saying, and even if they did have the traits that advertised, they'd still be incredibly overpriced. The prices in this store are astronomical, and not only on their animals, but also on their plants, supplies, and feeders. Beyond that they're a cash only store, and they blame that on payment processor fees. Trouble with that is your markup on products MORE than compensate for the fees charged by visa, and even the ones charged by more expensive companies like American Express and Discover. Honest mistakes certainly happen in business. But these are no mistakes, they're simply dishonest. Buying livestock from MorphMarket would be cheaper (even with shipping costs) than buying from here, and you'll have the added benefit of knowing you're purchasing from a reputable breeder, and not a second hand scammer. They only get the one star for cleanliness. Overall, I will never return to this store, and I'd highly advise that you don't pay them an initial visit. Get animals from real breeders, and get supplies down the street from Petco. These people are swindlers.

Initially, I found Reptopia on MorphMarket, and they had a variety of PDF which I wanted to get…read more I was pleased to find out they were an hour away from the venue a friend of my wife was getting married at.... so while she was busy bridesmaiding, I trekked a bit South! The store is right off a main street, and very, very easy to find - I love the big mural on the side. Inside, it's clean, brightly lit, and odor free. They've got a good selection of amphibians and reptiles, though I get why they wouldn't want to call it "Herptopia." I was able to get the frogs I wanted (and a few more), and check out a lot of really cool other critters. The staff are pleasant, friendly, and knowledgeable. I would say I'd go back again, but it's a six hour flight each way. ;) They're cash only, though they have an ATM on site. This is a narrow margin industry and I absolutely get why.

Before and after photos of our dog getting "groomed". When we arrived to drop him off they asked…read morewhat we were wanting. Indicating that they did not check the online booking portion that I filled out. We asked for Half an inch off the legs, tails etc. We did ask for his booty area to be trimmed up a bit more for sanitary reasons. He had absolutely no matting. He had a bath a week prior. He gets brushed weekly! THEY SHAVED MY DOUBLE COATED DOG. The Excuse used was "well some don't understand what half an inch is". I asked for a trim. Never once would I ask for this Sheppard to be shaved. I just hope it grows back successfully with no complications. They did not make me pay for the service. However this is not okay.

I received an email from Petco with an offering of 20% off everything, online and in store. I was…read morepurchasing a bag of dog food and a collar. I ask the cashier to apply the save20 coupon. She tells it's for online only. So I decided to just purchase the collar which was on clearance. She then scans the collar and says it's not on clearance but regular price. I go ahead and complete the purchase. Unfortunately I had left my phone at home, so couldn't verify anything. I get home and check the website, coupon state's 20% off everything, online and in store! Also shows collar as being on clearance. Needless to say this was my last purchase at Petco.

Good Day Yelpies !!! If you're looking to spoil your fur…read morebaby then look no furrrther. The staff is very helpful and there are tons of items to choose from including fresh food for your pet. It's an amazing place and is locally owned. Support the locales people

I'm from out of town and found this place after we went to breakfast next door. This place is full…read moreof awesome treats and accessories for your pets! We got pig ears and giant rabbit hide rolls for our dogs. I'm coming back at the end of my trip to purchase the rabbit ears and legs that look like they were cut right off the rabbit, complete with fur!

They certainly don't promote a community of kindness! I was given a bunch of cats to take to…read moreSafeHaven because the owner died. Steph and the manager Chris (Christine), were horribly awful to me accused me of stealing cats. I had to send a picture of the dead person (literally) to PROVE she was dead. They didn't take my word for it- then they called the cops on me because Steph got her feelings hurt. I've donated and volunteered my services at SafeHaven for years! WTF Both of them need to be fired! They wouldnt give me the boards info because they knew they messed up. Awful place. Warehouse. Animals in animals out. They try to squeeze as much money out of you as they can. It's pretty bad ya'll. If you have another option TAKE IT.

Absolutely love this place and the people who run it. They are so amazing to the animals.read more

Smells in here. You know that first whiff when you enter your Grandparents bathroom? Smells like…read morecheap crap about to rot in a landfill. I saw some guy squatting in the corner taking a massive deuce. Cases are filled with AI riddled slop, dumb looking swords and Massive Schlong Pills for Men. Tried talking to a cashier but the line was so damn long I thought the Second Coming of Christ would happen first.

Super amazing team that works here! They are really helpful and are always willing to talk about…read morethe product or show you where something is. They have the best oops paint, and I did my rooms of my house with expensive paint I got for 7.99 a gallon. Last week I got this really cool metal sculpture for the bathroom and added plant terriums. It can be a little hit or miss, but I have gotten some amazing wine here, that is so reasonable but unique and otherwise would never see to try, from Bordeaux, to amazing blends, to Oregon Chardonnay. I didn't know Sting had a winery in Italy until I saw they were carrying Roxanne, who would have thought! Staff is also wine knowledgeable, which is really helpful!

Hard to find things, not enough floor help to ask for direction, usually need to go to cashier. Big…read morestore, takes a lot of walking when you're not sure. Nice stuff if you can find it. Good supply of yard and garden products, western wear, etc. Dread going in if I'm not sure of where to look.Cashiers are very busy normally, and line of people. Used to go in frequently many years ago.......bought a lot , store wasn't quite as big. I don't buy as much anywhere I go now days!! Get some people and train them to help walk in, among other things ; CUSTOMER SERVICE IS KEY!!!

I feel that Michele (Animal Health Lead), Tom (Shop Manger) Dave (Hardlines Lead, Tools Guy) are…read moremajor assets for the Costal store in Albany Oregon. I arrived with a small animal cage that did not suit the needs of the parrot it housed. Michele showed me what the store had in stock, unfortunately none meet the needs of our situation. She suggested if I did not find anything outside the store to return to see if there was something that Costal could do to the cage I did have. I returned the next day and within 10 minutes there was a plan of action. Within 30 minutes everything was completed, and I was happily walking out the door. These folks are WONDERFUL problem solvers.

We love this store! They have tons of great (and healthy!) options for pets and discounts if you…read morebuy in bulk! The staff are super helpful, they go above and beyond to make sure you get what you need. Our kitty is a family member and this place gets it. They will always have our business. :)

I love Animal Crackers! The staff here are so knowledgeable. They have an amazing assortment of…read morereally quality pet foods, toys, pet clothes, chews , supplements and more! I wouldn't hesitate to check in with these folks if I had a question regarding my dog or cat. And they host great events (loved the Halloween Day stuff! ). I found them initially because they were one of the few places that actually sell my preferred dog food, AND track the buyers card.

I was referred here by Wild Birds Unlimited. I came in with my husband and son. We brought our…read moreQuaker Parrot along to check out some birds. This place is well stocked. There were some birds in the front of the store. Lots of Parakeets! Our bird enjoyed hearing them all chirping and even squawked back! The staff here were super friendly and helpful. There were so many different types of fish, some of them huge! Great place, indeed.

Absolutely awful place. Went here when I was a kid with my parents to find a pet rat, and the…read moreperson who was showing us the rats dropped one, and he tried to stomp on it with his boot right in front of us. It ended up getting away, no idea what happened to it. Other animals are often crowded, overheated, out of water, or lethargic. Place is very dark with cramped hallways and dirty floors, very unclean. Wouldn't be surprised if people can get sick from breathing here.

I've taken my small dog here multiple times before without major issues, but my most recent…read moreexperience was incredibly frustrating and will likely be my last visit. My dog is only about 5-6 pounds and very easy to groom. In the past, his wash and trim has taken about an hour. When I dropped him off this time, I was immediately told the price would be higher than usual because of trimming around his neck. That was surprising because I've had the same basic trim done there before without any additional charge. I explained that I only wanted a very small amount trimmed -- just his belly, around his butt, and a little on his neck. When asked if I wanted anything else trimmed (like his ears), I specifically said no. Two hours later I called to check on him since it normally takes about an hour. No one answered the phone. Since it was getting close to my son's bedtime, I drove over assuming they were finishing up. When I arrived, they told me they would need another two hours. That simply wasn't possible for me, so I asked to just take him home. They told me he had already been washed and was still in the back wet. They offered to quickly blow dry him and cut his nails and asked if I could bring him back another day to finish the trim. I agreed. While I was there, when I mentioned I had called earlier and no one answered, the employee's reaction made me feel like I had done something wrong just by checking on my dog. I returned on the scheduled day, dropped him off, drove home, and 25 minutes later they called to say he was finished. This was incredibly confusing considering the previous visit supposedly required several hours. I had literally just gotten home and had to work around my baby's nap schedule, so I told them I'd come back after my son woke up. When I picked up my dog, his haircut was much shorter than what I had asked for, including his ears, which I specifically said not to cut. The final frustration happened when I got him into my car. It was obvious they hadn't blown the loose hair off of him after grooming. My freshly cleaned car is now completely covered in short, freshly cut hair embedded in the carpet and seats, which is extremely difficult to remove. Between the inconsistent timing, poor communication, not following grooming instructions, and the condition my dog was returned in, the whole experience felt very unprofessional. Unfortunately I won't be returning.

*only leaving 2 stars so this cans be deleted. please NEVER come here for grooming. i came in the…read moreother day to get my puppy potentially groomed. the groomer and front desk were in the back, (didnt know i was waiting at the front). i overheard the groomer yelling and cussing at the poor dog(s) they were taking care of.

The dog groomers are amazing. They are loving, patient, and knowledgeable on managing my nervous…read moreold lady. They all have been wonderful. If you are one who groomed Ladybug, Thank you. You are appreciated!

Wilco has extremely reasonable pricing for dog grooming. They have always done an excellent job…read morewith my pups both in Salem and in Corvallis. It took two girls to get my big dogs nails trimmed (he hates this process) but they get it done and done well. I love the way he smells when he comes home and he stays soft for days! The undercoat treatment was amazing on my son in law's Shepherd. It helped reduce hair so so much! Highly recommended!