I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

Teresa killed it!! Tottally made my suit cleaning a fantastic and easy experience! I've never…read moregotten dry cleaning services before, and I will definitely be coming back here when needed.

First, I would like to preface this by saying that the suits I sent for dry cleaning came out…read moregreat. I did not notice any issues or damage and was satisfied with the cleaning itself. However, I would like to share my experience regarding other aspects of their service. I sent two suits, each with its own suit bag. When I scheduled the return delivery through Uber, I saw the pickup photo and noticed that one of my suit bags appeared to be missing. I called Star Laundry Club to ask about it, and my concern was initially somewhat dismissed, which was fair since I had not yet received the delivery yet (maybe the photo was wrong). However, when the Uber arrived, I confirmed that one of the bags was indeed missing. I called again, and they did find the missing bag. I was initially told that a staff member would deliver it on the same day as my call, but I did not receive it that day. When I followed up the next day, they apologized and was instead asked if I could pick it up myself. I politely explained that I did not think it was reasonable for me to make a separate trip to retrieve an item that should have been included in the original delivery, particularly when I had already tipped the driver. I believe the inconvenience of correcting this mistake should not fall on the customer. Unfortunately, I am still waiting for the suit bag to be returned. Called again for an update, but my call was not picked up. I appreciate the quality of the dry cleaning itself, but I hope the missing item issue can be resolved soon.

I love Golden Touch. They provide everything I want from a dry cleaner: friendly and fast service…read more(I can walk in and out in three minutes), reasonable turnaround times (a few days but always quicker if I'm in a bind) and fair prices. The last time I went in I didn't have enough cash but didn't meet the credit card minimum so they just added the cost of my sweater to next week's bill. That is service.

I've had a pair of pants with them for repair that I dropped off before COVID-19 (mid-March). When…read moreI stopped by in April to see if they were open, they had a sign saying they'd be re-opened on May 18. I've stopped by twice since then - at the hours stated on the hand-written (COVID-specific) sign on their door - and no one's ever there. It's locked. I'd really like to get my pants back, but they don't answer their phone, they have no voice mail, and they have no website/email. What am I to do? How can I get my pants back?

Clean, Friendly staff. Busy due to another local laundromat closing but nothing they can do about…read morethat but dont expect to walk in and always find an open washer or dryer. Also offer drop off service and dry cleaning

I was leery since the ownership had changed. I normally spend$1.50 to dry bath sheets(4) towels and…read morehand cloth. Dry on high for 20mins then checking. I stepped out for 20 minutes I come back and the worker had switched my load from high to medium. She felt it was her place to switch it. Telling me I was going to burn my clothes. No sign posted used dryer on medium. Spoke to neighbors and they said she was wrong. Being over 55 and using laundromats I've never had been confronted with an attendant.

Great experience! The service was friendly, professional, and efficient. The owners are incredibly…read morekind, welcoming, and care about their customers. My clothes came back perfectly clean and well pressed, and everything was ready on time. You can tell they take great pride in their work and pay attention to every detail. I'll definitely be coming back and would highly recommend them!

Needed them to attach patches to a jacket. They did it quickly and well. Was a huge help!read more

I went here with a very stained suit that I expected to be upcharged on or for them to not be able…read moreto clean it all. Everything came back completely clean I am very impressed.

I've had dry cleaning here for 4 years - it's a great place highly recommend! Five out of five starsread more

Updated review: Because their website, google, and yelp hours were posted wrong, I showed up 30…read moreminutes after their "new" closing time the day of my event and was unable to wear my hand tailored Tuxedo and custom dress shirt, and had to spend $220 on a terrible rental. However, after I discussed with them, they were understanding and we reached an agreement that I felt was fair. Including me helping them update their hours online. Their dry cleaning work is excellent though. It would be five stars if not for this incident.

I rarely write reviews but I am so frustrated by the service I've received at Royal Cleaners that…read morethis felt necessary. They ruined 3 $100 shirts with sloppy tailoring and were unable to fix their mistake after 3 repeat visits. I have sunk too much time and money into these shirts that I'm just considering them ruined and donating them. Absolutely would not recommend to others and I will not return to this business.

There's nothing sweet about doing laundry, let's be honest here…read more Sweet laundry, though, is a pretty sweet place to do laundry, if laundry can be sweet, I guess. I like it and it's not too badly overpriced and it's in Somerville which is kind of a middle-income area with some ethnic stuff and some cheaper stuff and some poor people so it makes sense that it would be affordable and I appreciate that.

Wow, what an improvement in cleanliness! I hadn't been to this laundromat for a couple of months. I…read morehad become a disaffected about the place because it had become so dirty. But it looks like they had someone do a good cleaning. While it's painful to pay over $4/load that is the reality of running an energy hungry business; at least I no longer have to look at globs of dust in the fans while waiting for my wash. Alas, there's still mold staining in the washing machines.

I took a jacket to be cleaned because it had a stain on the lower front. When I picked it up the…read morestain was still there and I wash it charged $18. My wife she said she'd try and got it out with Dawn, peroxide and Woolite. And she didn't charge me anythin.

Go elsewhere. You will thank me later…read more I asked her, are you sure we want to measure the alteration this way? The owner assured me she was confident. Spoiler alert. They were measured wrong. This place is not cheap and does a bad job. And real lose lose. If you're thinking of making a trip... just go elsewhere