Cancel

Open app

Search

Cook's Direct

3.0 (6 reviews)
InexpensiveKitchen & Bath
Closed • Closed

Cook's Direct Photos

You might also consider

Recommended Reviews - Cook's Direct

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Great customer service. Lots of expertise with commercial kitchen supplies and equipment

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of R L.
0
1
0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Cook's Direct

You might also consider

Sterling Studio Kitchen & Bath Showroom

Sterling Studio Kitchen & Bath Showroom

4.6(5 reviews)
2.8 mi

We had a so-so experience working with Sterling on a new solid surface double vanity top for our…read morebathroom. The showroom offered an array of setups and samples to choose from, and we had a shorter turnaround on the completion and delivery of our top than anticipated. Things started heading south once we opened up the top and prepped it for install. Despite allowing the top to lay flat for a week to settle, it showed a significant bow on the underside of the middle of the top, a very noticeable warp that could be seen in the backsplash and along the front edge of the counter. We had it installed to see if allowing it to settle further would help, but nothing changed. We then spent several weeks going back and forth with Sterling (and their parent company Americraft) who insisted that the issue must be with the cabinet (which was level) or the wall (which was square). They agreed to make it right with a new top, but initially refused to help cover the install fee which originally cost us $800. Once we agreed they wouldn't have considered replacement without knowing we tried to install it in the first place, they said they would send someone out to install as well. Sterling outsources the manufacture of their tops to Carstin Kitchen & Bath in Arthur, IL and they clearly have an issue with their molds. Even the Americraft installers were taken aback by the noticeable bow in our original top and noticed a minor bowing in the second replacement top. In the end, we got a top that sits level and looks nice in our bathroom, but it was an unnecessarily exhaustive process to get there. I wouldn't recommend working with Sterling unless they commit to working with a different manufacturer.

Home Owners & Interior Designers Sterling Studio is Top Notch to bring your clients to and shop for…read moreKitchen, Bath, Basement cabinetry, flooring, countertops & hardware! They also do Excellent Residential Remodeling! The Staff is Friendly, Knowledgeable and Easy to Work with, all the way 5 Stars!!

TKS Interior Design and Remodeling of Glen Ellyn - Kitchen Refreshed designed by TKS Design

TKS Interior Design and Remodeling of Glen Ellyn

4.0(7 reviews)
8.7 mi
•$$

I rarely write negative reviews, but I was disappointed with my visit to the Kitchen Studio. I was…read morelooking to install new countertops in my kitchen and bathroom. The Kitchen Studio popped up in my google search as being a local dealer of the specific higher end material I wanted. Upon arrival, an employee told me "they don't do just countertops". Okay. That isn't clear on their website. Then she went on to tell me she can't think of anywhere in the area to refer me that "just does counters". First, of all, there are at least 10 countertop fabricators within a 10 mile radius of Glen Ellyn. Someone in the industry should know this. Second, I'm sure the Kitchen Studio has an in house fabricator or they subcontract it out to someone local (most likely) and thus, why on earth would you not give this person my business??? I have a fairly large kitchen and master vanity. My quotes from the other local fabricators, who do, in fact, exist, are coming in at $120/sq foot and up. I'm giving 2 stars instead of one because all their kitchens on houzz are truly lovely and I'm sure if you hire them they would design a beautiful kitchen.

We signed a retainer to remodel kitchen and small bath and powder room with the kitchen studio of…read moreGlen Ellen that clearly specified their design and project overseeing fees as % of material ( I had to buy everything from them except appliances) and their labor cost. However when cost estimates were developed for contract signing for the project implementation phase, her personal fees were 3 times of what they should have been per our retainer agreement. When I pointed out the retainer terms, instead of correcting, they sent me a new retainer document and told me their process has changed. The change is permanent and sometimes there is a little fallout like this. These were Susan's words in her email to me. I took them to court ( case#2019SR000483 in Dupage county) to get my money back which I did. Susan herself is talented and personable but her business partner and company co-owner's dealings are disappointing and ignorant of basic business ethics. Susan kept saying he handles all money and pricing aspects. I had to walk away! Update 1/10/2020: I stand by my comments and the fact that you completely disavowed the terms of retainer and when I pointed out the pricing terms that we agreed to In the retainer, you emailed me a new retainer document with all pricing terms removed from it. I would have never signed anything or paid you $7k based on that new retainer devoid of any specifics. This was an act of complete lack of integrity. If you are serious about building reputation, practicing integrity will help. Good luck

Photos
TKS Interior Design and Remodeling of Glen Ellyn - Kitchen Remodeled by TKS Design

Kitchen Remodeled by TKS Design

TKS Interior Design and Remodeling of Glen Ellyn - Kitchen Remodel

Kitchen Remodel

TKS Interior Design and Remodeling of Glen Ellyn - Family Room Remodel

See all

Family Room Remodel

Cabinets 4 U - http://www.houzz.com/photos/8756310/Braemar-Avenue-Naperville-IL-transitional-kitchen-chicago

Cabinets 4 U

5.0(7 reviews)
4.6 mi

Worked with Marc and the Granitex team to install 125 sq ft of quartz coutnertops across our…read morekitchen and baths. Marc provided excellent communication and the Granitex team were incredibly efficient during the demo and installation. Couldn't be happier with the end product that was delivered, along with the outstanding level of customer service that Cabinets 4 U, Inc provides. Highly recommended team to work with if you're looking for positive results, competitive pricing, and high quality products. Looking forward to our next projects!

We ordered custom build cabinets for our family room through Cabinets 4 U. Response time was quick…read more Mike was detailed and very personable. Plus, we were provided a very reasonable estimate. The cabinets took a bit of time to come in but very comparable to other places during these covid times, so it is not related to this business. Mike and his team triple checked that the room measurements were correct before ordering our cabinets which was greatly appreciated! They came over in person to measure. When we did not have enough trim pieces, they ordered more for us and hand-delivered them! We are so happy we chose Cabinets 4 U for our custom cabinets.

Photos
Cabinets 4 U - Another Naperville #Kitchen transformation! See the whole project at http://bit.ly/1y1ELRn

Another Naperville #Kitchen transformation! See the whole project at http://bit.ly/1y1ELRn

Cabinets 4 U - The Gray trend is staying strong! New gray tones introduced for the fall/winter remodeling season!

The Gray trend is staying strong! New gray tones introduced for the fall/winter remodeling season!

Cabinets 4 U - Http://www.houzz.com/pro/bolingbrookcabinets4u/__public

See all

Http://www.houzz.com/pro/bolingbrookcabinets4u/__public

Kitchen & Bath Authority

Kitchen & Bath Authority

2.9(15 reviews)
8.4 mi

After recommendation from a friend, we stopped into the store. Verlissa, the designer, helped us…read more We had already picked out tile for the bathroom of our bedroom., so she helped us from there. Planning went well and they scheduled to start after Thanksgiving. Mike, the builder, did most of the work. His work is pretty good. I would rate it a B. He could have worked to cover our bedroom furniture from dust, and cover the floor better, but it was not horrible. The company did not charge us for all of they drywall that was replaced, but I was told it was easier to replace it all rather than try to patch in with what was left of the old stuff. Their painter botched the job. He did not clean the roller of lint and left a huge amount of lint all over the newly replaced walls. He came and repainted, and still only did a mediocre job. We paid $100 more for it to be painted again to do another coat to fix his mess, and to change color (our choice). The painter did not cover all the walls well so they sent someone out again. Overall: *Verlissa was very good and was a strong communicator. *Mike's work was pretty good- we would use him again. *The painter - poor- all three times he came. *Time: While we were annoyed by the last parts of the job getting done, the main part of the job got done quickly. They should have followed-up and finished the repaint more quickly. *Cost- we are not really sure. This was our first remodel job. We feel we got a fair price.

Verlissa and her team at Kitchen & Bath Authority in Wheaton, IL have done an outstanding job…read morerenovating my master and guest bathrooms. They replaced the shower, vanity counter tops, and flooring. They installed new vanity lighting and painted the walls and woodwork. From design to implementation to final touch ups, this turn-key project was perfect! KBA took care of measuring, procuring, transporting, and installing the materials. This included a custom glass shower door that is absolutely beautiful! I highly recommend Verlissa and her team! Don't be confused! The negative reviews here are for a different company in a different state that is not related in any way to Kitchen & Bath Authority / KBA in Wheaton, IL.

Photos
Kitchen & Bath Authority
Kitchen & Bath Authority
Kitchen & Bath Authority

See all

Cook's Direct - kitchenandbath - Updated May 2026

Loading...
Loading...
Loading...