Stopped in here before dinner at a neighboring spot. The place is bright and I loved the hip-hop theme. They have a unique cookie selection. I tried an Oh Snap and a Cookie cookie cream. They are served warm. Both were very sweet and very delicious. The young lady on duty was patient with us, especially me being indecisive. She was sweet and answered our questions. I'll need to stay away from this place cause it could be a problem but if I'm in the area, I'll treat myself... I highly suggest the cookie plug! read more

Cookie Plug - Bakeries Near Me - Hoover, Alabama

Another competitor entering the Crumbl, Chip, Cookie Fix, etc. cookie market. Today we picked up: Crunch Nugget (Chocolate Peanut Butter Cookie) Purple Haze (Purple Velvet Cake Cookie) Good Luv (Red Velvet Cake Cookie) My wife wanted to compare the two velvet flavors side by side. One thing worth mentioning was the customer service. We both had a welcome reward for signing up for the club that included a free cookie. I had trouble locating my reward in the app, but the employee went ahead and issued a credit before I was able to find it. I eventually located it afterward. Warm, friendly service and everything was explained well without feeling rushed. Now for the cookies. The biggest disappointment for me was the Crunch Nugget. A chocolate chip and peanut butter cookie sounds almost impossible to mess up, but this one somehow fell flat. The flavor just felt below average overall and didn't really deliver on either the chocolate chip or peanut butter side the way I expected. My wife preferred the Purple Haze over the Good Luv red velvet cookie. She said the Purple Haze was sweeter and more moist, while the red velvet cookie was a little drier by comparison. Overall, she still prefers Cookie Fix and Crumbl over Cookie Plug. The cookies definitely fit the oversized premium cookie trend. Thick cookies that are somewhere between a brownie, cake, and traditional cookie. Service was strong. Cookies were decent. But as of now, this probably would not become our go-to spot in this category. read more

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If you're looking for soft, delicious, flavorful cookies, look elsewhere. These cookies are thick, but hard. The snickerdoodle was inedible and the red velvet had such a weird, unpleasant taste that was not reminiscent of red velvet, so I threw it away. The peanut butter chocolate chip cookie was OK but nothing ro write home about. Now the Oh Snap cookie, which is an oatmeal apple pie was quite delicious and was the softest of the four. With such a saturated cookie market, I think cookie plug really has some work to do to compete in my opinion. read more

Cookie Plug - Crunch nugget, good luv, oh snap, and snooperdoodle - Bakeries Near Me - Hoover, Alabama

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The cookies I got were very burnt and greasy tasting. Picking up my order was easy but I don't think I'd try them again. read more

Cookie Plug - Bakeries Near Me - Hoover, Alabama

I was happy to try this new cookie store in Knox Square. I had never heard of these cookies before. It's very bright and colorful inside and very simple. You can get two different sized cookies. I have to be honest the cookies were a little off putting. They looked like they were baked in a muffin pan and look very greasy so i was worried about the taste. However, all the ones we tried were very good. My favorite was the sugar cookie covered in non pariels. So good!! The service was great and very fast! I am sure we will get cookies here again. read more

Cookie Plug - Bakeries Near Me - Hoover, Alabama

My friend and me came here after having brunch nearby. The young lady working greeted us when we entered the shop. It's bold and colorful inside! We looked at the cookie choices but ended up not getting anything. I like that they offer the different cookie sizes. I plan to come back soon to try out their product! read more

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So I heard about this place through social media and decided to go. Y'all when I walked in the smell of those freshly baked cookies was nostalgic. The decor is amazing. The service was great . They explained their menu items. Cookies come in different sizes, ...good selection.. got a cookie mix . There is not a seating area inside or out so it's order and go. But the baked goods smell alone will want you staying. They ask if I wanted them warmed I was like of course I do..yAll them warm cookies on a cool day was my everything. The location is nestled in the shopping on Elsie Rd in Hoover. Dropping some pics . Come check them out. read more

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The Cookie Plug is the place to go if you want some yummy cookies! This was my first visit and it was a great experience. The location is perfect and service was quick. I ordered the 6 cookie sample and it was priced perfectly! The manager is sweet and made sure the cookies were warm before they left the store! I love the wall art and the shopping center/residential neighborhood it is located in. read more

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Speaking of "plugs".... Hi. My name is Renée and I am addicted to sugar. This is what had me seeking out a cookie place online. This location is not far from my place of employment, this was the winner winner cookie dinner! I ordered on line and set the time for pick up after work. It's located in the Edge establishment. Neat place! There is just a window to the walk up to. The staff that helped me was really kind. She had my cookies ready! If you will be placing an order for cookies, just know they they already build ten minutes into it, so you won't have to. I put four o'clock because I knew it'd be about 4:10 before I arrived: However, they had the time as 3:50. Either way, they were still warm! I tried the purple haze one first. Nice, thin, crunchy outer layer and soft and warm on the inside. Delightful! I will say, these cookies are VERY greasy. (See the inside of the box and greasy smoothie king napkins... see... I DO eat healthy sometimes too. ) I am not complaining because I love all the butter, grease, lard... okay; you get the picture. BUT... for someone who may not want something like so greasy, these may not be for you. The cookie I ate on my drive home had grease that soaked through THREE folded napkins! The flavor is amazing, however! Sugar fast coming up, fo sho! read more

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I tried this business at the Ross Bridge Farmers Market, and it was really good. I had the strawberry cheesecake cookie, which was delicious. The owner was very friendly and took the time to explain all the different types of cookies she makes. I'm looking forward to their new location opening in Hoover. read more

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We excited to try their cookies. Now, our experience may be an outlier based on these reviews, but important to document nonetheless. Unfortunately, our experience fell far below expectations. We ordered a 12-pack of cookies, only to learn that the 12-packs are pre-packaged at the beginning of the week?!?!? That means the cookies we received were nearly SEVEN DAYS OLD!! Not surprisingly, the cookies were stale, dry, and far from fresh. They were like pucks.... When you tapped them on the table, it was like knocking (see video). Insane. To make matters worse, they said they were warming the cookies (cut to 10 mins later), when they handed them over, they were still fairly cold. The entire experience felt disappointing, and the quality did not justify the price. If you're looking for fresh, delicious cookies, I'd recommend looking elsewhere. This place, sadly, does not seem to prioritize quality or freshness. read more

Cookie Plug - Stale Cookie - Bakeries Near Me - Hoover, Alabama

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The Cookie Plug is a little hard to find. I passed it twice before I found it. It is located between Body Bar Pilates and Brick's Gap Pharmacy. It is a small store with no seating but it makes up for that in pure coolness factor. There's a pretty awesome mural on one wall and merchandise for sale. All the cookies are on display for you to choose from and they all are thick and tempting. I came in for the first time to cash in a birthday reward from their rewards club. It was supposed to be an iced phatty, which was any two cookies with ice cream between them but they did not have ice cream but I still got two cookies. I tried their red velvet and turtle cookies and tried their signature drink the Purple Drank, which is a lemonade refresher. Everything was SO good. When I say these cookies are thick I mean they are at least an inch thick and served warm. The red velvet was so soft and velvety. It melted in my mouth and tasted terrific. My favorite was the Turtle. It was too soft to pick up in one piece but the chocolate, caramel, and walnuts were in perfect ratio. I will definitely be back for more. The service here was stellar. The young woman who took care of me, Toni, was so friendly and sweet. Cookie Plug, you need more like her! read more

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I was super excited to try this place ever since I first heard they were opening up. Well the first time I went I didn't get served. It was right at the opening for the day and the workers all seemed busy so I didn't really bother either. I figured I would come back since I'm at The Edge pretty often nowadays. Well last week I attempted again and ordered the Purple Haze cookie on my app. I waited quite a bit on my order and was tracking my order progress on the app. It kept not updating to a ready status so I just decided to go to the counter and ask. My order was ready yay! I ordered the Purple Haze cookie cause it's just so pretty. It was delicious! It was huge, soft, gooey, and not overly sweet! I was having multiple app/rewards issues besides this so I contacted their customer support team but it's been a few months and I still have not heard back. So they have great cookies, but their app and customer support could be improved. read more

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I was not the one to purchase these cookies. One of the managers on our floor at work brought two dozen of these cookies before Christmas. He told us that a colleague is a co-owner of this place and he went to support the business. There were several varieties of cookies in the two boxes. I chose the S'more's cookie, which was a chocolate chip cookie with marshmallows on top. I heated this huge cookie in the microwave for 30 seconds and...well...that first bite was heaven. It had the perfect balance of crunchy and chewy. It was rich enough to stand on its own, although ice cream would have been nice too. It was super delicious. I went back to the manager and asked where he got these cookies. He told me that there was a new place in Homewood called "The Edge". He said that it seemed like a very neat place and he wanted to go check it out. No better time than Christmas! I took a couple of these huge, delicious cookies home. My husband loved the birthday confetti and the white chocolate strawberry. We will definitely have to go and try more of these cookies. I highly recommend that you enjoy them warm, when you are able to eat the whole cookie. read more

I got the chance to check out this place a few weeks ago. By now my readers know I love a good cookie but I hate Crumbl Cookies. If you don't know why go check out my review on that. I was excited to try Cookie Plug and my experience was pretty cool. I ordered 7 cookies of different varieties. If I were to sit and go through all of them we would be here all day. I'll just simply give my all around opinion on them. These cookies were way better than Crumbl by a mile. I have to admit some of them were a bit too sweet for me but I really enjoyed the crunchy outside with the soft inside. The cookies are huge so you get what you pay for. They are a bit pricey! But I'd say worth it for sure. It's like you are buying hockey pucks lol. You should definitely only be eating 1 of these every so often but I would recommend these for sure. Oh and they can in a really cool decorative box which I found dope and kept the box for awhile lol. I also love how all the cookies have weed stran names. I don't personally smoke myself but I got a good kick out of it. If you are ever in Homewood go to The Edge and check this place out. read more

The food was amazing. The cookie was soft with and outside crunch. The service was top tier. The ambiance was outside. The movie screen gives a chill vibe while eating. I will be back read more

It was a little confusing how to order because they have 3 different sizes but you can only by the larges individually and can't mix sizes. I ended up getting 4 large cookies. Taste and texture were good (much better than Crumbl) and they were served warm but they were extremely greasy which all but ruined them for me. I'd been wanting to try it out since seeing them on Insta, but I won't be going back. I'd much prefer Cookie Fix just down the street. read more

I placed an order and spent $60 and the cookies was so greasy and flavorles. I'm so disappointed I had 13 cookies and not one was good. Just thick, doughy and greasy. This is worst than crumble cookies read more

My first time trying it. I saw it on TikTok. If you love a sweet cookie this is definitely the place for you. read more

Cookie Plug - Bakeries Near Me - Hoover, Alabama

Well, where do I begin. These were probably the most underwhelming cookies I've ever had. One cookie was basically raw, and another was so hard you'd need dental insurance just to bite it. On a brighter note, the Crunch Nugget was aptly named because it was the nugget of hope I was looking for in this order. It was edible and dare I say it had a generally non abrasive flavor. The Pump N Nut tasted like a holiday candle, but the aftertaste was as pungent as a fart on a hot elevator. The OG was mid, but my 12 year old neighbor could whip up a batch of Nestle Toll House that tastes just as good. The Pink Elephant tasted like Red Dye 40, and after eating it helped me realize why it's banned in European countries. To sum it up, these are definitely cookies that you can eat. read more

My husband got the OG, the Bam Bam and the XTC cookie. Staff were friendly. The Edge is a cool experience even though it was a bit windy last night. read more

Cookies are amazing! Service was excellent, but no ambiance. It was a walk up wondow. It was quaint though. read more

Excellent customer service was provided! The waitress took her time going over the menu. If we had any questions, she asked. There was a wonderful vibe to the place. A rather calm place. The cookies turned out beautifully and toasty. It's just a fantastic place to visit! read more

Great customer service! First time here and they took the time to explain all of their cookies and how they package them together! As I wait for my cookies I can tell you if they are half as good as the service they will be a treat! read more

Amazing cookies and wonderful people! Such a great addition to The Edge in Homewood. I will definitely be back!

Girl wouldn't give us a lid for our cup of lemonade. She said it "messes up their aesthetic.

absolutely delicious!!! Both the OG and Pixie Junkie!! The keto were a treat for me too!!