the service was great and the guy up front was nice and the chocolate chip cookie dough ice cream had a ton of cookie dough in it! 10/10

We've been coming to Bruster's in Vestavia Hills for years, and it continues to be one of our favorite local spots for a sweet treat. The ice cream is always top-notch--rich, creamy, and full of flavor. Whether you're in the mood for a classic like chocolate or something more adventurous, they always deliver. The prices are very reasonable, especially considering the quality and portion sizes. It's also located in a calm, easy-to-access area, which makes it a relaxing stop whether you're with family, friends, or just out for a solo treat. One of the best parts? Unlimited samples! It's a great way to try something new without the guesswork. And the customer service is consistently friendly and welcoming, which just adds to the experience. Highly recommend if you're in the area and craving ice cream! read more

I think I may be addicted to their birthday cake ice cream and my dog is addicted to their puppy sundae. The waffle cones are usually always fresh and service is friendly and fast. It's dangerous that this place is so close to me lol read more

Decent ice cream, but not my favorite. It didn't taste as fresh or creamy as some of the local spots I've tried. That said, they do offer a wider selection of flavors, which is a plus. The outdoor seating and drive-thru make it a convenient stop, especially on a warm day. read more

Bruster's Real Ice Cream - Kids Birthday Cake - Desserts Near Me - Vestavia, Alabama

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I had a Oreo blast. The customer service was great because I asked for them to put extra Oreos after seeing it wasn't many and they didn't complain and just took it back and added more free of charge. It's in a nice area & seemed family oriented. Will be a regular. read more

Bruster's Real Ice Cream - Oreo Blast small - Desserts Near Me - Vestavia, Alabama

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The ice cream is always amazing. This location has a particularly friendly and sweet staff. They are very patient and don't mind if you try a flavor or two before you order! read more

This particular location of Bruster's sits in a calmer area of Hoover, sitting nicely away from the noise of downtown. The employees, while busy at the time of my visit, were incredibly friendly and got my order in and out to me before I even had to sit down. The ice cream I got was cold, but not hard and so it was easily edible with the bit-flimsy plastic spoon Bruster's is known for sometimes. There isn't a lot of seating at this location (nothing indoors by the way), so expect to sit in your vehicle if you come during extremely hot days or very busy times. Outside of that, if you are craving some ice cream, this Bruster's location will certainly fulfill that desire! read more

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Yes Bruster's! Bae and I decided to get some desert on this wonderful Sunday evening. Everybody is here and you are so crowded. But, we are here for these sweets. Bae got a double scoop of pistachio on a waffle cone. Yum. I decided on your mango freeze. When I say, this stuff here good. Y'all already, I'll be back. read more

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Fast , friendly service. Yummy , creamy ice cream dreams! Came here on a Sunday evening to satisfy the sweet tooth. I had a small cup of strawberry ice cream and it was sooo yummy and satisfying! My family enjoyed their ice cream treats as well. The staff was hard working teenagers... this was good to see. It's been a few years since I've had Bruster's . I won't be staying away as long next time!!! I'll be back real soon.... read more

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Perfect little place to get ice cream Affordable Lots of choices Not a lot of seating Great summer place Prompt service Staff will make to order lots of stuff Has a drive through You can get one scoop Has milkshakes Has seasonal flavors like fall pumpkin and apple pie Kids like it Basic taste read more

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Being that I live in the south and it gets really hot here. Bruster's real ice cream does hit the spot on those hot summer days. read more

Bruster's Real Ice Cream - Desserts Near Me - Vestavia, Alabama

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It is nit always easy to find open businesses. We tried another place and although it's website said open, that turned out to be false I called ahead this time and found out this ice cream shop was open, so we stopped over! We ordered at the window since they were not allowing indoor use. The person at the window was helpful and friendly. We ate our at one of the tables outside. Everyone enjoyed the Their ice cream. It was so nice to visit a shop again! Thanks for being open! It made a day of errands much more enjoyable! read more

Bruster's Real Ice Cream - Desserts Near Me - Vestavia, Alabama

Bruster's Real Ice Cream began in 1989 and has grown into about two hundred locations in twenty-two states, not to mention that Bruster's Real Ice Cream also has locations in Guyana and the Republic of South Korea. Bruce Reed started Bruster's Real Ice Cream in Bridgewater, Pennsylvania, not far from Pittsburgh, Pennsylvania and has created quite the ice cream empire. For a franchise, Bruster's Real Ice Cream produces a quality product. The staff here are friendly and professional and I have to say that it was an overall great experience. Taking it to consideration that it is a chain restaurant, this even makes the fact that Bruster's Real Ice Cream a pretty wonderful place and one that I definitely recommend. Go check them out, I do not think that you will be disappointed. read more

I brought my daughter here after school this past Wednesday. When we got to the window I noticed one of the workers was pulling her braids back. Ok...but the thing that bothered me is that she didn't wash her hands after pulling her braids back and when she gave my daughter her ice cream she didn't have on any gloves. The only reason I didn't leave is because I didn't want to disappoint my daughter with not getting ice cream.. read more

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Let me first say I love the ice cream, however, there seems to be an issue with the freezer. The ice cream is almost runny. I came while the weather was hot and I ordered a waffle cone with 3 scoops of my favorite flavor. They had to put it in a cup. I thought it might be just the hot weather. So, today I came again. It's freezing outside and it was the same way. It's not that way at other locations. Maybe you should invest in some Freon or a new freezer. read more

extremly rude interaction with a worker named Rosie. she misunderstood how me and my friend were paying and proceeded to get an attitude with me asking for a refund then when she gave us the refund she slammed the window door in our face. this kind of behavior doesn't look good on her or the business read more

Nothing much to say about this awesome ice cream place. Located right off 31 on corner of 31 and Vestavia Pkwy, this Bruster's Ice Cream has been there a few years now and still going strong. Sandwiched between Hollywood Pools & Spas and Milo's, this Bruster's doesn't have a very large fingerprint. There are 3 outdoor metal tables with umbrellas. A convenient drive-thru and walk up window serve as the bulk of their business but they do have a "party" room next door. They are your typical ice cream shop with a myriad of flavors from Cake Batter all the way to Chocolate Raspberry Truffle. I'm not sure if they have 31 different flavors, but they have enough to choose from. The mainly high school student employees there are always very nice and fast. Like any smart business, they also have a rewards loyalty program and an app! Now that's being progressive and trendy. Today was a special Customer Appreciation Day and anyone who arrives donned in their Pajamas will get a free waffle cone of your choice. So we threw on our PJs after dinner and made our way to Bruster's. Sarah got Sea Salt Caramel; Rachel got the trusty Chocolate Chip Cookie Dough; Tammy Chocolate Raspberry Truffle and I tried Birthday Cake. My waffle cone was delicious and crunchy. The Birthday Cake ice cream was rich and tasted... well like a Birthday Cake. Of course I also tasted everyone else's ice cream and my favorite would have to be the Truffle. I didn't really care for the sea salt caramel. To me there's something weird eating "salty" ice cream! All in all, a fun trip down to the ice cream place. Thank you Bruster's for showing your customer's appreciation. This customer is very appreciative and will be returning! read more

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I was having a bad day and what goes well with a bad day of course ice cream. I had a cake come of the buttered pecan and it was sooooo good. I guess the worker saw it on my face that I was having a bad day because that was the biggest scoop I had. It really made my day. If you want something cool on a hot day and you know it can get hot here for to Bruster's if you are in the area. read more

Bruster's Real Ice Cream - Desserts Near Me - Vestavia, Alabama

This ice cream is so good. I was quickly addicted.

Bruster's is my go-to for ice cream in the area! There are so many flavors to choose from and they're all really, really good. You can definitely tell that this is real ice cream and not something that has a clever name to distract from the fact that it's made with non-dairy product like other restaurants in the area. I love anything in a waffle cone, the kid's dino sundae (can't beat the cookie that comes with it) or if I'm really feeling like a hog, I order the banana split. It's SO much ice cream and it comes with a huge pretzel rod to give you the salty and sweet taste. So good! I subscribe to their newsletter so I can stay up-to-date on their monthly specialty flavors. They also send out some really great coupons every month and a special one on your "Bruster's Anniversary." Pro Tips: If you create an account on their website, you can actually subscribe to your favorite flavors and receive a text when they're made at your favorite location. Really smart and comes in handy if I'm craving something in particular! Also the portions here are huge, but if you visit while it's raining, you get an extra scoop for free! read more

Bruster's Real Ice Cream - Dino Sundae. It's hard to beat that cookie... - Desserts Near Me - Vestavia, Alabama

Just an awesome treat! The butter pecan was buttery, smooth, creamy, sweet and salty! I haven't had real ice cream in years and this was great! There were a lot of other things on the menu I would love to try and and think I will. Lol read more

Bruster's Real Ice Cream - Butter Pecan waffle cone! - Desserts Near Me - Vestavia, Alabama

I absolutely love everything I've ever tried at Bruster's. The best part is that they are both flavors and products galore! Makes it super hard to choose just one thing you want. They have your classic flavors like vanilla and chocolate ice cream waffle cones, but also specialty flavors like blueberry cheesecake! Their blasts and freezes are delicious too and perfect for the summer. My favorite drink here is the Sprite freeze. My only wish would be for them to have indoor seating. They have promotions like getting a free scoop on Pajama day. You can also bring a banana on Thursdays and getting half off a banana split. They also give out free dog sundaes which I will have to bring my dogs to try soon! I may or may not be curious to try some of it myself. read more

Bruster's Real Ice Cream - Sprite flavored slushy. Sooo good! - Desserts Near Me - Vestavia, Alabama

Sore throats and we both wanted something cool. On our way home from this side of town so not out of the way. Wish there was an Alabaster location (hint hint). My usual orange sherbet when there is no rainbow sherbet. It was delicious and soft. It was smooth and had no ice crystals. You can't taste the freezer or the I've been refrozen taste. This is always a pleasant experience when ordering the least ordered flavor. It was quite delicious and I was excited. First ever experience but sure won't be my last. I really enjoyed reading the options on the order board. The servers were friendly and pleasant as well. read more

Bruster's Real Ice Cream - Desserts Near Me - Vestavia, Alabama

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Our new go to place for ice cream. We did drive thru tonight and even though it was long, it went quickly. There were tons of people at this location and the people working were so nice. We got the Oreo Blast and the Hot Fudge Brownie Sundae in a waffle bowl. Both were really good, but when we got home, we added caramel sauce to the sundae and it was fire! read more

Bruster's Real Ice Cream - Hot Fudge Brownie Sundae in the waffle bowl - Desserts Near Me - Vestavia, Alabama

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I love a good cone of ice cream and I enjoyed Bruster's Sundae. Best ice cream left in Birmingham. Shakes made from hand scooped hard packed ice cream. So many flavors and all are excellent. Great ice cream with many choices. Walk up window or drive through. Loved it :) read more

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We stopped nearby on a whim to eat dinner as we were returning home from our family vacation. Many of our friends had given rave reviews of this ice cream but I never understood its appeal until now. Close your eyes (unless you are driving...but no one reads on their phones and drives right?!? ). Now think back to the days when you were a kid and you would go to the local ice cream shop or to a summer BBQ where someone had made homemade ice cream. That creamy, rich and smooth ice cream that would drip off the cone making sweet runways run down your arm, then drop down to collect on the leg of your shorts. Now, multiply that by 100...yes, it's that good! I had the strawberry waffle cone. (It is such a large portion that my kids thought I had ordered a double scoop!) The cones are made at the store and have a nice flavor of vanilla. Perfect pairing with any of their multitude of flavors...think beyond strawberry, chocolate or vanilla! The staff there was more than accommodating. My two boys wanted chocolate shakes (which are huge for two kids) so we ordered a regular and asked if they would split the shake between two cups to help minimize the sugar rush that would ensue later in the evening. They were more than happy to do so! Oh and enjoy the samples...there will surly be one that will catch your eye! I look forward to my next chance encounter with this chain of ice cream shops...but maybe next time I will be a bit more intentional about locating one and making a point to stop in and say hi! read more

Bruster's Real Ice Cream - My first Brusters! Went with the strawberry waffle cone...yum!!! (And yes, that's a single dip!) - Desserts Near Me - Vestavia, Alabama

The ice cream is expensive and not even that good. I would suggest saving your money, heading to your local grocery store, and purchasing some Blue Bell instead! Also we have a 2 year old. The girl asked us if we'd like a baby cup or baby cone. We naturally went with the cup thinking It would be less messy. They charge $3.40 for a baby cup! I realize next that the baby cone is FREE! We were never told this information. The manager ended up issuing a refund for the baby cup, but wasn't pleased to do so. I won't be back. read more

I love, love, love their mint chocolate chip ice cream- try it in their waffle cone and you will be in heaven! I just wish I could eat it daily - and not have to worry about the calories! The staff, could be more friendly, not very personable.... price - is on the high end for a scoop of ice cream, but like I said, I love their mint chip! read more

Not a fan. The board advertises sugar free ice cream. We order and they charge our card. After waiting several minutes the clerk says they don't have sugar free and offers to make our order with regular ice cream. That's not an option and we're left with the awkward situation of half our party getting their shakes and the diabetic half leaving empty handed. read more

Best place to meet your friends and have Vestavia's best ice cream. I highly recommend the hot fudge brownie sundae.

Summertime is here hottest day of week today so had to stop by have great ice cream waffle cones and wide variety. Was great day for ice cream read more

Based on the ice cream alone, I would have given this location a 4 or 5. However, the staff on the day I went seemed focused on anything but working. I ordered a pint of ice cream - when I got to the window, I was given a cone with that flavor ice cream. I had to explain three times that I wanted a PINT of ice cream. The location that was in Cahaba Heights was MUCH better. They were always pretty friendly and got my order right every time. I'm so sad that it closed! read more

Great service! Walkup window or drive-thru available. Choices and quality are on-point! Try the new Graham Canyon or Sea salt Caramel, Cheesecake or Cookie Dough....they're slap-yo-mama delish! Oh, don't forget to ask for a punch card, text for discounts while in line, or $1 off 1 cone offers! Great place! read more

Bruster's Real Ice Cream - Desserts Near Me - Vestavia, Alabama

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My order is always the same yet, they always seem to get it wrong. I'm starting to believe they are just incompetent. What seems simple to me must be a very difficult task. I always order a sundae with buttered pecan ice cream, pineapple topping, very light on the topping with no whip or nuts but I do want the cherry. They usually ask if I still want the hot fudge, which at no point did I ask for. Tonight I ordered my usual and like always, they couldn't get it right. My sundae had way too much topping so, I asked the young lady if she could remake it. The young lady then took a deep breath, rolled her eyes and walked over to another young lady. They passed words and then this young lady looked back at me and rolled her eyes as well while proceeding to make another sundae. I watched her in disbelief as she made it exactly the same way. By this time they had began turning off the lights because they were about to close. I also ordered a kids cup of blue pop for my daughter and they put it in a doggie cup. What's worse is their manager does not care what they do. I'm so done with this location and will not be returning. Obviously I do not recommend this ice cream shop. read more

Bruster's Real Ice Cream - Doggie Cup - Desserts Near Me - Vestavia, Alabama

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Over priced along with my ice cream cone fell out of cone 50 feet from drive thru. Won't be back

It's ice cream, what else can ya say? It's cold, it's good, it hits the spot on warm days, and this particular location is clean and a nice outdoorsy spot to take a few minutes out of the day to give yourself a treat. The staff's pretty young but very cordial - no problems there. Be prepared for larger crowds at night, though, especially during the warm months. All-in-all a nice ice cream eatery, with steady flavor favorites and somewhat monthly new additions. Recommended --- read more

Bruster's Real Ice Cream - Brusters (Vestavia) - Desserts Near Me - Vestavia, Alabama

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This place is a fail. Not friendly to those who go late.. lights out before closure, ignoring people in Line. Good ice cream. But yomo has good yogurt too. Try brusters,hope ya like it. If you catch them before they close early read more

I'm shocked I've never done a review on Bruster's. I've been a customer since they opened their doors in Vestavia. It is a revolving door of high school students some nice some not but not so bad to the point I need a manager. They can be inconsistent with the pretzel when ordering a banana split and I always want my pretzel. Last night I order a banana split for delivery. It was delivered promptly. I got a scoop of strawberry ice cream and 2 scoops of chocolate ice cream. And then it was made its regular way with pineapples, strawberries, and chocolate syrup and it was delicious. But no pretzel. The only other thing I would complain about that happens way too frequently is when I order my hot fudge brownie sundae with strawberry ice cream they always accidentally give me just a plain hot fudge sundae. The first couple of times I was understanding but between that and asking them to put a lid on my sundaes, they never follow those directions. But I'll continue to go here and it's nice having an ice cream shop in Vestavia. Because I'm a year-round ice cream eater. read more

My family and friends made a visit to Brusters ice cream tonight where we went to the walk up window OUTSIDE and as we walked up the employee said she would not serve us unless we were wearing a mask OUTSIDE. Which drive through customers who are the same distance away as the walk up window didn't have to wear a mask but we complied and ordered our ice cream and we didnt want to eat it in the car, so we decided to stand in the patio at the location, the employee then stuck her head out the window and stated that we can not stay on their patio OUTSIDE and eat our ice cream if you do I will have to call my manager....We just left a very popular pizza restaurant where their were 100 people inside not wearing mask, in the same county. read more

Just off US-31 near where I-65 crosses, Bruster's sits and beckons the summer passers-by with temptingly delicious flavors and refreshingly cool treats. There's a little patio out front, but due to the size, the location seems better suited for a) a drive-thru visit or b) hanging out on the tailgate of a pickup in the parking lot. read more