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Cookies 4.0 Service 4.0 super friendly Let me say, I've been coming here off and on for over 15+ years! So that is a testament to the owners that they've been consistent delivering great simple cookies!!! If you love cookies and need a treat, then treat yourself. I do think that their chocolate chip with nuts need a bit more in each cookie because there have been times where I have think of if I ordered just a plain CC Cookie. Regardless I'm continue to support small LOCAL Businesses like this one!
We came here while trying to kill time since my daughters love cookies. They weren't busy and the cookies looked good in the glass. It was such a cute shop. when picking the flavors, the clerk wasn't too helpful. We had the white chocolate almond, the snickerdoodle and chocolate chip cookie. For some reason it had a stale taste to it. It wasn't a horrible cookie but it taste like it was made with good butter but the cookie sat out a day or two . I need to try it another day .
These are my absolute favorite cookies when I'm in town. They're freshly made every day. So when they run out, they run out. They're soft and chewy on the inside but still slightly crispy. They're sweet but not too sweet. They are pricey but definitely worth it.
They are still around! Thank goodness. Love their cookies. Came in early Saturday morning, which was great! Every cookie was available, so I almost got one of each. There was only 1 person working, but she was wonderful and even gave me an extra cookie since it was broken and she could not sell. Same great cookies, same great customer service. The place is as cute as ever!
I'm a first time customer. I didn't know this store existed and would know today unless my friend took me there. It's tucked into the back of the Kohl's shopping center.Quite a long walk from the entrance to Kohl's. They have their own mini parking lot to go with the surrounding 4 businesses or so. The shop is petite. The gentleman that helped us was friendly and professional. He knew his cookies as we inquired about a few. They are all $3 with the exception of the s'more which is more. They have a good gluten free, sugar, free, and nut free selection. They even have one made with Splendia. I had my eye on the lemon one, it stated it was gluten free, I'm not on any special gluten restriction diet, but I am a lover of lemon and I got it. It was delicious. I couldn't tell it was missing the gluten. I also got the white chocolate Macadamia nut cookie in memory of our little girl Belle, it was her favorite cookie. The only negative side of the shop is the cookies are $3 each. That's a Hefty price tags for a single Cooke. It's probably the going rate for cookies these days. There is a lot of competition out there for cookie shops. My girlfriend took me to one in DOCO as they had gluten free cookies that she really liked so there is an audience that is after those gluten free cookies. So for them this sounds like a break through as those ingredients don't come cheap and if you only want a single cookie this is the way to go. I really liked there lemon cookie and if my girlfriend takes me back I won't complain. It was nice that it was here treat this last visit. Maybe I'll get lucky again and she'll take me back.
Lovely service by the nice young working the counter. The name intrigued us to visit but nothing uncommon or standout about the cookie selection. They weren't bad, they just weren't memorable. If you purchase a dozen you'll get a lagniappe. It would be nice to have seen some deals if less than a dozen, but understand overheads and the reality of thin profit margins in the food space.
We didn't even know this place exist until we went to the fried chicken chain next door. I love cookies but never found a place in town, so I need to try it out. This looks like a place with just cookies (no cake, brownie, muffins). Pricing is for individual piece and no bulk discount. Its listed on the chalkboard behind the counter and not on the window. The lady working there is very nice/pleasant. There is some allergy information written like about gluten free, which was nice (at least 2 types are gluten free the day I visited). There are lots of variety behind the nice window display (anything more than 20 varieties to me is a lot). We got 4 cookies for shy of $20. There is a 3% surcharge is you pay by credit card (not clearly displayed until check out of you read the terminal). I don't recall any seating area, so more like purchase to-go type. Its good to have options beyond crumble down the street. There is no cookie smell on the street to attract you to go in through door (like how the St Louis Galleria Cheesecake Factory, the only Cheesecake factory that do that to me! Or Christine's in Nashville! Or William Greenberg in NYC!). The store is not as brightly lit like most chocolate/cookies stores. You have to look up to tell it is a cookie store. I find it nice to have a cookie store you can go in and just get one as a reward lol. No fancy box. If the cookies speaks for itself you don't need the fancy box. Yes it is bagged in those ugly donut to go paper bag but who cares about the packaging if the cookie is good! So is it good? The cookies we got were: 1) White chocolate almond. First time trying as most places offer the white chocolate macadamia. I like this one the most. 2) Rascal, which is chocolate peanut butter. The lady at store is super patience to explain that to me when I asked. When I heard peanut butter I knew I have to get it! It taste as good as the snickersnoodles. 3) Snickersnoodles. That is what my hubby likes to get so need to get him to check it out. Whe I told him in the car he was like "did you get it?". What a cookie monster! It taste good. 4) Smores chocolate something that I fogot. It was the first one caught my eye in terms of appearance. It got chunky chocolate pieces which is nice touch. It had the Nestle Milk chocolate which came with an after taste which was not my favourites but it taste pretty good. If it were better chocolate this would be a much better cookie, but I understand it will be difficult due to the pricing. In general it tastes way better than Crumble. If it was open on the other side of the complex it probably will be busier. That side of the complex is usually too quiet until the Hot Chickz just opened. We will return if we come back to this side, and probably dodge milk chocolate cookies options because I am not a fan of the Nestle milk chocolate maltose after taste.
A classic cookie shop! I went to a coffee shop that had no cookies left, so of course I had to come here. This is such a quick little stop, with each cookie being $3 which is pretty standard. I got the chocolate chip cookie which tasted exactly like what comes to mind when you think of a chocolate chip cookie, something your grandma would bake. My boyfriend got the crackle which was really yummy and chocolatey, a little dense on the outside but super fluffy on the inside. Such a nice little snack, amazing service, and cute little shop. Also, they had samples of the exact cookie I was curious about, yum!
6 years ago
Love this little gem of Elk Grove! Homemade, soft served, perfect portion size cookies! Every cookie tastes like it's fresh out the oven. Typically they will have 12-15 different selections of cookies. Today we had 13 to choose from, we tried the Nilla, Sugar Cookie, Chocolate Chip, Snickerdoodle & Crackle. 5 cookies for a little over $10. Great price for the size of the cookie and quality as well! read more
2 years ago
4 years ago
6 years ago
ZERO. Today 4:30pm, Girl w brown hair wearing a mask comes from behind the counter, doesn't say hi, doesn't ask what I would like. Stood there & waited w her eyes staring at me till I ordered. But I was OK with it. I just brushed it off because I was in a cookie-kind-of-mood. I asked for two separate bags. She still said no words. I ordered 5 cookies total, the first 2 cookies I took time to point out & direct her through the glass which specific cookie I wanted. She looked so annoyed, still had not said a word to me, blank stare, and I started to feel like a fatty. So I had her pick the last 3 cookies & only asked that she separate nuts vs no nuts. I also ordered one coconut cookie (which isn't pictured but was not fully cooked in the middle either). She said "$10" i gave her my card & I said "oh so each cookie is $2 now?" she nodded and said "would you like your receipt." I said " yes....you pretty much have to expect a near perfect cookie for $2, that's why I like to pick the thicker ones" and I chuckled. Then awkwardly I keep small talk "I've bought cookies here through the years & notice some are thinner so I like to pick the thicker ones vs the thinner" She rolls eyes, still says nothing, hands me the receipt. She doesn't even say thank you. I turned around by the door & said "you know...you could be friendly rather than just rolling your eyes" She got defensive quick & finally spoke "I'm not rolling my eyes" I said "you did, maybe subconsciously you don't know you are doing it" she is appalled starts to walk away while I'm finishing mid sentence so I said what's your name you're being rude. With a no-fear attitude says Brenna (?) and storms off & I leave. I was parked just outside the door. I see an middle age man who I assumed was manager/owner with a T-shirt on, cap and a beard looking out the window. Because I'm a local business manager & been coming there since 2007/2008 (about 12 years) I felt he would want to know what happened, that as an adult he would just take the Teen to the side as a simple learning to be patient with who she perceives as a difficult customer. He looked like he was searching for me, so i waved to catch his attention & chose to leave my car & walk back to the store to go chat w a fellow business owner, BUT he swings the glass door open, holds the door open while sticking out his chest like a rooster and says "what's your problem? You got a problem??!!!" I was shocked! I became upset and said to him "well she was rude" he said "you made her cry!! Why is she crying?" I said I didn't make her cry! He kept telling me, a 5 foot 1 woman "what's your problem?" I said "I don't know why she is crying but don't yell at me, do you want me to cry too?" (My context- meaning could I cry so he would calm down/listen) I said "you don't know me." He said "I don't care who you are. I said "you are so rude, what's your name? He said "don't worry about it" I said "I liked it when your dad ran this store." I was searching for my phone in my purse to type in his name so I could tell his "dad" (don't know why I assumed he was a son/family of the original owners which of course I could be wrong) but he refused to give his name. I think he thought I would film him & because I'm female short tan minority he rushed back inside! I stood there for a few seconds in shock of what just happened. 1) your cookies are $2 each. It is NOT ESSENTIAL FOOD! $10 for 5 cookies is a splurge to many of your customers. So when customers are picky about which particular cookie they want, teach your employees to be friendly OR make your cookies consistent so we don't have to pick & chose. Be grateful there's customers like me who have been coming to your store regularly for years 2) I remember Larry & his wife (they were soooo nice) opened the store back in 2007/2008 he took pics of my daughters & kept their pics in his album which he kept in the cookie store for years. He would greet us, give samples & thank us for returning. Through the years we would stop for cookies when we needed rewards, several times per week or month, buy bakers dozen, tell everybody about your cookies, buy them as gifts etc. Back then I didn't have to point to which I wanted, there was quality control, every cookies was thick, cooked well, & worth the money. 3) The last several years quality is so poor. (someone sent me a message and told me the man yelling at me was owner Louis Mills?) Cocky owners who don't care & quite frankly now that I think about it, seem prejudice towards me and how I looked because his was NOT A NORMAL Business owner reaction. 4) listen to your customers before you yell at them Crocodile tears of a rude teenager does not give you any right to puff your chest and yell at me! I could have called the police on you for your intimidation tactics!! I will NEVER EVER return. Owner is an aggressive bully who doesn't care about quality and doesn't even take a breath to see what a customer has to say. read more
4 years ago
3 years ago
6 years ago
Great customer service and the cookies were freaking AMAZING! Chocolate Chip with nuts, Snicker Doodle and Peanut butter cookie were so incredible! read more
3 years ago
6 years ago
We found this online while looking for a close dessert spot. It's a quaint shop with unique decorations inside. While it was the week before the governor's order for mandatory masks, it would have been better if the worker had one on since he was serving food. He wasn't particularly friendly. When we asked if he had ice cream sandwiches, he said, well I could. Not super friendly, but the cookies are good. No doubt about it. Their snickerdoodles are fabulous. While they were a tad pricey-it's probably better because I could buy a bunch and eat them all before I got home. Got to give it to them, in spite of Mr. Sunny, I'll be back. read more
4 years ago
8 years ago
Yes please and thank you. Stumbled across this gem over the weekend. Blew my socks off. I went in hoping to get one cookie and left with four (to be fair I was with a few friends). Huge selection of cookies, various flavor combinations. We tried the lemon surprise (taste like a lemon bar), oatmeal raisin, chocolate chip with walnuts, and a peanut butter toffee. ALL were good and had us craving more. This place is a must try! read more
6 years ago
This is my favorite place for cookies! The cookies used to be $1.75 each, but they've raised the prices up to $2 each (some of the special cookies and bars cost more). Yes, I am aware this is pricey, but well worth it every now and then. I am not sure how their weekly rotation works. There's a set menu of cookies that they serve daily, but they also rotate special flavors throughout the week. My favorite regular cookie is chocolate chip without nuts, and my favorite special cookie is the s'mores one. Sooooo good! I was there on a Sunday and lucked out because they had the s'mores cookies available (even though that's not listed on their menu). They are open during COVID-19 and are only allowing two customers inside the store at a time. I've been to this place twice in May. One time, the worker wasn't wearing a mask, and the other time, they were wearing a mask. read more
I love everything about this place. I love the way it smells from outside. It all started when I was craving something really sweet about two weeks ago and it was 8 pm - so I checked yelp and found this gem! I came in and tried a chocolate chip cookie and a snickerdoodle and they were so good. The perfect amount of soft and chewy. Oh man I'm a fan! So I came back and back again... and this is my third time coming back within this last month. They got me hooked. I've tried the chocolate chip no nut, the one with nuts, the peanut butter, and the snickerdoodle. The snickerdoodle is my favorite one so far. I can't wait to have some of their ice cream sandwiches. And they also make cookies for events too so that's really awesome!! I'll be getting cookies for any future event here for sure. PS : I think Jesse is the owner since he's always there and he's so extremely friendly! It makes it an even better experience coming in to get some goodies! Thank you Jesse/The Cookie Jar. Don't ever leave Elk Grove. read more
3 years ago
4 years ago
5 years ago
I ordered a dozen and a half cookies from cookie jar ($54) I did not get the quality of a professional cookie shop, but that of a toddler. The response was unacceptable. If I'm paying for the quality demonstrated on the website that is what I expect. I was very embarrassed to show up with these at my holiday event. read more
4 years ago
This place is definitely a Gem in Elk Grove! I've always seen this Cookie shop when driving by but never took the time to stop to check it out. I've always been a fan of Cookie Connections in Fair Oaks but that has changed now. Not only were the Cookies tasty but the Customer Service was exceptional! The girls working there were so pleasantly nice and filled us in about how the business was family owned and that it has been opened for several years now. I love supporting small family businesses especially when the Customer Service being so Incredible. I was very surprised on how amazing the Cookies taste. It has the perfect crunch with a slight softness. They have specialty cookies for each day of the week. I must try them all!!!! =) The prices were very reasonable! Upon leaving after my purchase my BF told me they have Cookie ice cream sandwiches! I had to try it so we decided to order a kid size for me to try also. OMG! Love it!!!! I honestly think The Cookie Jar has the best Cookies in town! Its right next to Sushimono so you can grab a cookie after dinner for dessert. Thanks Cookie Jar for a great first experience in your establishment! I will be back soon! read more
7 years ago
5 years ago
Horrible customer service from owner and workers. Also found a hair in my cookie! So disgusting. Won't be returning. Glad crumbl is nearby. read more
9 years ago
Sooooo I've been planning on visiting since I bought my tix to Sacramento. I get there and..... there's a sign posted saying that they're sold out. Im sorry, but that's ridiculous and poor business practice. It's 6:44pm and your business hours arent guaranteed? Unappreciated. I live in Mpls, MN and was excited to try their cookies. read more
5 years ago
My kids LOVED their cookies! Decent sizes and cute designs! Perfect timing for lady bugs especially since our yard is covered in ladybugs! My littles were excited to try one! We'll be back for another treat! read more
4 years ago
All my experiences at cookie jar have been great. Always greeted with warm smiles and all my questions are are answered politely. Honestly I've never tried a cookie from them that I do not like. All their cookies are freshly baked everyday and they continue to stay soft even after a few days of buying them. Always going to go here for my favorite cookies! read more
What do you need when you've been ignoring your 5 year old all Saturday to work from home? Bribe them with cookies, of course! This was our first time at the cookie jar and I got to taste all of our cookie selections (peanut butter toffee, peanut butter M&M, Rascal, and Crackle). Everything was super fresh and delicious. I would say the only downside is that we got there about 15 minutes before close so the variety was limited. All items except one involved peanut butter as a primary ingredient. Don't get me wrong. There are serious peanut butter fans in our household. However, we're also all about our variety...so I'll take this as a sign that we should get here earlier :) read more
8 years ago
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12 years ago
HAIR in my cookie. NO JOKE. Extremely disappointed. Second time trying this place and we find a hair in our cookie! We bought 7 cookies... wasted our money. $1.65 each adds up you know. The hair is really stuck in there, I'm tugging on the hair and it's not budging. Obviously they don't wear hair nets. When I bit into the cookie and pulled away, the hair slid on my lip still stuck inside the cookie. Made me sick instantly. Thinking about it makes my tummy ache... uuugghh. So gross. read more
13 years ago
3 years ago
More info about Cookie Jar
Ask the Community - Cookie Jar
Are your store hours still the same? I don't see anywhere that it says that you changed your hours so I'm assuming you're still open until 9 PM. I'm just trying to make sure that I'm not driving out for no reason.
The store hours are currently Sunday - Thursday 9am to 7pm Friday & Saturday 9am to 9pm
What is up with the no cell phone policy?
I was there the other day, and had to double check something with my wife. Texted her, waited for an answer, and then ordered.…
Are there any sugar free cookies being sold at this location?
They have Splenda cookies sometimes
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28 reviews that are not currently recommended
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