Food was great! Great prices! I'm pretty sure the manager took our order and he was super nice and gave amazing service:)

Disgusting!! EVERY TABLE was gross. Looked like the place hasn't been cleaned since they opened all the way to what I could see into the back read more

Ordered 2 chicken quesadillas... opened them up to find barely enough cheese to even know it was cheese. And 3 pieces of chicken as big as the tip of my finger. That was it. Would give a negative rating but the lowest I can pick is 1. It's not deserving of a 1. Do not go to this place! read more

Cook Out - Tortilla with barely any cheese and 3 tiny pieces of chicken. - Burgers Near Me - Prattville, Alabama

I have gone to this location multiple times and each time, without fail, they mess up my order.

The food was ok, but after we drove off I discovered we didn't have a straw, napkins or ketchup. My husband had specifically asked if the ketchup was in the bag and was told that it was. The person who handed us the food wasn't friendly at all. No hello, goodbye, or thank you. This was our first time there and it was very disappointing. read more

Sitting in this location as I write this. My receipt was time stamped 12:59pm. Family of 5. Got 1 persons order and 2 milkshakes after 20 minutes. Didn't receive the rest until asking about it at the 40 minute mark. Finally received 3 of the orders and part of the 4th at 1:46pm. When I went back to the counter to ask about the last part, I was ignored for 5 minutes while other patrons were also complaining of 40+ minute waits and incorrect orders. I will not return to this location again as previous visits have been poor and I was willing to be gracious, but I am now done. read more

Food is actually really good for such a low price. You could feed a whole family for like $40. Milkshakes are delicious really does taste like a cookout burger read more

If you are looking for food late at night then this is the place for you! Cook Out is open until 2:00 am! After a crazy long day, we decided to head here because, honestly, it was the only thing still open. We went through the drive thru and got friendly, if a bit confused, service. We had a large order so somewhere between tray combos and individual orders and sides, things got a little mixed up. It took us a few minutes to get details ironed out but luckily everyone was pleasant. Cook Out has a wide selection of combos or trays as they call them. They have bbq, burgers, hot dogs, corn dogs, chicken, quesadillas, fries, onion rings, and more. They also offer over 40 flavors of milkshakes as well as floats and cheesecake. Milkshake flavors can be combined to make just what you want. Prices are very reasonable and the food is surprisingly good. I got the huge burger with cheese, cheese fries, and slaw with a peach cobbler milkshake. Yum! The burger was so good. The charbroiled taste was great and it was a cheesy delicious mess. You'll need napkins. The cheese fries were good, the slaw tastes like Captain D's slaw. That peach cobbler milkshake was scrumptious! Definitely recommended! read more

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wont be coming back. it took them almost an hour to get me and my wife's entire order wrong from start to finish, and if I hadn't have tapped on the glass then we wouldn't have even gotten our drink. the employees also have no problem slamming the door in your face mid sentence read more

Great value and truly that cookout feel. Three of us are for $16. Two combos and a sandwich. Service was quick and restaurant was clean. Lots of options on menu. East access off expressway. Plenty of parking. Clean restrooms. read more

Cook Out - menus on the wall of a restaurant - Burgers Near Me - Prattville, Alabama

The lady manager that works there is very rude , attitude was nasty my first time there and will be my last .

The food was good, cashier was very friendly & store is clean. We were able to get our food pretty quick also. Good price for two of us to eat a burger, double order of cajun fries & a sodas for less than $20.00. read more

Excellent burgers, chicken sandwiches, and hush puppies. Great quick lunch stop on the way home from the beach.

Omg no words, I wish I had went to jacks!!! Horrible burger was not good, cajun fries was a joke read more

What a disappointment. Traveling through Montgomery and stopped by. Order a burger with everything except pickles and cheese. Burger came with nothing. Just a burger pattie and bun. This location had no ketchup for fries. Ordered a mint chocolate chip milk shake. No chocolate chips. So canceled that. The staff seemed not to be concerned. The supervisor just said sorry. The burger pattie was good. That's the only positive thing. Your management needs to take some corrective action here asap. Other customers said they would never come here again, too. read more

Great location to stop if your on a road trip. Easy to get to off exit, next to gas station and other shops. Well lit and decent location. Clean dining area and bathroom (only one stall in each bathroom). Food was delicious and quickly served. Their milkshakes are also delicious. Would visit again when in the area. Cons: I wouldn't consider this safe for someone with Celiac due to cross contamination. It's very much a fast food establishment. Our family doesn't have food allergies but we often travel with friends/family who do. This was my personal observation. read more

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The regular burger was half the size of the small bun. No wonder they offer chicken tenders and corn dogs as a side. Will not go again.

After a great night out, my friends and I thought cookout would be a great late night snack. We were extremely wrong and should've went to waffle house. The food was nasty, disgusting. The fries were just a greasy mess, the burger was a slither of meat and onions and the hotdog was by far one of the worst hotdogs I have ever had. The chili tasted burnt, the cheese tasted artificial, and the actual meat and bun was hard. Overall the hotdog was not edible I took a bite and threw it away. I literally only drank my milkshake. The cast members were friendly and did have mask on as well. The food was placed in multiple Togo boxes and foil paper. Cheap but not worth it at all. read more

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This cookout is one of the best in Alabama. Anyone who says differently is literally high. Nothing but 5 star food and super quick service. 10/10 would recommend read more

Our family ordered the Cajun Ranch Chicken Wrap, BBQ Chicken Sandwich, A1 Burger, corn dogs, and various sides from Cookout. The service is consistently fast, accurate, and the food was incredibly delicious! Highly recommend. read more

If you could give negative stars I would, just go a few doors down to Hardee's. Literally the worst fast food I've ever had, plus the people are rude! read more

For this to be the nicer part of Montgomery , prattville is good down hill. Last night i asked for a burger with no onions and no cheese the lady had the worst attitude towards me. And i had to repeat myself multiple times and my food was cold please do better prattville. read more

Price is king! You can get a bunch decent of food for cheap. Always quick and polite with the service and its a clean restaurant.

Customer service is atrocious every time I come here . No one says thank you, they don't speak, just hand you your food and shut the window. The girl at the window today was okay until we told her that we ordered 6 shakes and not two. Did not say a word after that and rolled her eyes. read more

I only go here if everywhere else is closed and I don't feel like driving across town for food. But even then, it's really, really better to just waste the gas rather than waste the money. I just went through the drive thru and not only was the girl on the intercom really rude and brisk with me, she charged me for my onion rings and then didn't give them to me. I will probably not be coming back simply because everytime I go there they either over charge me or are rude. It's a shame since my family and I were excited for this place to open. read more

Slow Service/DriveThrough Employee had a terrible attitude. Had smart remarks the whole time. Food was decent once we got it... after hell froze over. read more

they have good food. but i asked for a BACON RANCH WRAP and they wonr sell it to me because their QUESO machine is down. make it make sense.

The one 5 star review for this place must normally eat out of a dumpster. This is the same food as the dumpster, along with terrible service. The kids that work here are rude. So imagine, rude kids and bad food. read more

Stopped here in between traveling. First time at cook out and the employees were so sweet and understanding and helped me ordering without making me feel dumb lol. They were really nice and the food was fresh read more

We waited over 30 minutes in the drive thru and when we finally were able to order they were out of shakes... how does cook out run out of shakes? Never going back. read more

This is a great Cook Out. I got the chicken and fries and it was amazing! When they opened the window you could smell the delicious food! 10/10! read more

Slow service and incompetent employees. Drive thru took 30 minutes with only 5 cars in front of me (the inside was closed as well). The "microphone" failed to pick up literally more than half of my order. read more

This place was disgusting. Service was horrible. They got our entire order wrong. The person working window was very rude and the food was burnt and wrong. read more

This service was disgusting, customer service does not exist here. Me, my husband and his friends order were completely wrong and when asked questions and told that we want our order corrected the Hispanic gentleman that works there started verbally threatening my husband and his friend then he wanted to "meet them outside". Waste of money, everyone that works the late night shift needs to be let go. No one go at midnight. read more