My daughters are traveling to Japan, and we needed to exchange dollars for yen. Emily was…read moreincredibly helpful throughout the entire process. She took the time to clearly explain everything and even offered insurance in case my girls didn't spend all their money, which gave us extra peace of mind. What really stood out was how thoughtful she was--she separated each of my daughters' money into individual envelopes, making everything so organized and easy for them. On top of that, she had such a great smile and a positive attitude that made the experience even better. We went on a Wednesday afternoon, and I truly hope you get the chance to be helped by her too!

Isreal was awesome in helping me, thank you! Answered all the questions I had about rates and fees…read more Very helpful and kind!

Horrible service. I had a balance left when my account was closed and customer service told me to…read morego inside the bank and retrieve the funds. Well they don't want you to get your money. They're telling me I have to wait until all appointments are done to get my money. Mind you there is no one inside the bank at this time. It's like they want to upset you by either making you wait or making you come back. Completely unprofessional. Close your account with a zero balance!

Extremely Disappointed with the Service at this Branch --…read more I been with Wells Fargo for over 20 years, and I've never experienced such poor customer service as I did during my recent visit to this branch. I went in to get a signature guarantee for a business check --- something that is usually quick and straightforward. Unfortunately, the experience was anything but. There were three people ahead of me in line and only two tellers available. One of them, Fabiola, clearly lacked the experience and confidence to handle the request. Throughout my interaction, she kept asking the other teller for help -- all while attempting to assist other customers at the same time. This not only slowed everything down but also made the situation feel disorganized and very unprofessional. The other teller who never provided her name, seemed bothered by the whole situation -- distant, uninterested, and in a hurry to pass me off. Eventually, they both referred me to a banker instead of completing the request themselves, which felt like an excuse to avoid dealing with me. I politely asked how long the wait for the banker would be, as I had an important appointment in the next 45 minutes. The response? " We don't know." When I asked whether I need it an appointment to get this done, I was told no -- but that I had to wait indefinitely. There was already another customer a head of me to see the banker, so it was clear I wouldn't be helped in time. The whole interaction made me feel like an inconvenience rather than a valued customer. What should have taken 5-10 minutes turned into a frustrating, time-wasting experience. For a service that typically just requires identity verification and a quick stamp, I was shocked at the inefficiency and lack of professionalism. Wells's Fargo needs to do better -- both in training their staff and in showing long -time customers basic respect and consideration.

Got euros from here for my trip, quick and easy. I asked the lady how much I could get at one time…read moreand she said how much you need?? Way easier than the bank or triple a because they all order it and this place has it on hand and a way better rate by about 8 cents on the dollar. Even though the banks said they don't charge also triple a said they don't charge but your giving me a 56$ charge more than I did here the same day!!

I was able to convert some money to Pesos quickly. No money order...no questions, papers to fill,…read moreetc. I was able to get in and out within 5 minutes. The only downside besides service would be simply the smell. I got a rather weird scent of cigarettes the moment I walked in. I'm sure this can be an easy fix.

Terrence took very good care of making sure I had foreign currency before my trip…read more It was my fourth time getting Currency from them and each time has been perfect so hats off to a wonderful group of Customer Service oriented dedicated staff

Great place to exchange money! Been here a couple times for Euro's! Parking is a little sketchy but…read moreI have never had an issue!

I've used this currency exchange several times already. I actually went to their downtown location…read morefirst, but I like this one better because parking is easier. -cash only, all bills accepted. No coins. -ID required -street parking -closes at 5 PM -responsive on the phone. I recommend calling ahead to see if they have the currency in the amount you want The best part of this company is their rates are clearly stated on the website.

Great place to get ur Mexican pesos for ur Mexican vacation, very friendly customer serviceread more

I originally planned to get Yen for my trip at chase bank but I was a procrastinator…read more I called first to ask if my preferred location had the Yen in stock and proceeded to exchange. The lady on the phone informed me it was cash only and I can sell back the money I don't use at the current exchange rate at the same of return. The cashier lady was friendly and greeted me upon entering. I asked her about the Yen and she informed me of the exchange rate information. The transaction was fast and easy. I appreciate her friendly customer service and willingness to answer my questions. Thank you for a good experience!

Cash only exchange!!…read more Best way to contact : Messaging them about how much you want for that countries currency and getting it the same day or next day. Fast response. I exchanged Japanese yen, Peruvian sols, and New Zealand dollars here so far.

I've been here every time I needed foreign currency, whether it be a trip to Mexico, Asia, or…read moreEurope. I always message them a couple days before on how much I need or when I can pick up, and they confirm and tell me who to talk to when I arrive. They are also very quick to respond. They mention that there are no fees, but I do think the fees are already incorporated into the amount they provide, though they are still better than the bank rates every time I've inquired.

Great service and very helpful. I recommend them when you need to convert you dollars .read more

I like this currency exchange place, the staff are very nice. I went there but the currency was not…read moreavailable, they ordered it for me and I was able to pick it up before my travel.

I ordered some foreign currency ahead of time, via phone. When I got there, I waited in line for 30…read moreminutes, then was told that they only accept cash, which I didn't have. It's a very small curtesy to give customers all the information they need.

This is apparently the best spot to convert foreign currencies due to their best rate match…read moreguarantee on any given day and/or time, and I didn't bother to get quotes from other places but their conversion rate was good enough for me and I appreciated that it was located centrally in a nice mall in Santa Ana. They provided clean, crisp, current bills in a nice, also clean and crisp envelope. The Currency Exchange International is my go-to spot for exchanging currencies.

CYNTHIA at the CXI in Santa Ana mall was great. She advised on rates spreads and gave quality…read morecustomer service. Thank you so much.