Very knowledgeable and helpful staff. I got my Trek bike from them and love that the maintenance…read morepackage is included with my purchase. Makes me feel comfortable because this is my first road bike EVER. I feel like they have my back, if I need them to and that's a nice feeling. Highly recommend this place, good selection, excellent service and great products.

I have been coming here for the past few months and the service has been exceptional each and every…read moretime. The first time I came in I had my girlfriends old bike and I needed to check to see if her flat tires were because of holes or not. They checked for free and when they saw that my tubes were fine they filled them up with air and sent me on my way. I came in last week and I had my tires air pressure filled up, again for free. I got my first flat this past weekend so I had to go in yesterday to get it fixed and the tube and service was pretty quick. Tim took the bike ran a check on my rear tire and took it back to fix it. 10 minutes later he was walking out the back with my bike fixed. The service here has always been top notch and I am very fortunate to have been so close to this bike store. Tim in particular has been the most helpful guy and always super nice to me. I am not sure if this place is expensive or not since I do not know too much about bikes, but the service is top notch so I would take that into account.

Super friendly! Flexible and responsive to all my communications. excellent prices! You can trust…read moreyour bike with John.

Knowledge, efficiency, personable, effective, reasonably priced, service while I waited and watched.read more

good prices on maintenance issues and good work as well! They only suggest work that needs to be e…read moredone, they don't try to make more on your cycle!

Very surprised. Negatively. Two and a half weeks. Nothing's done…read more Context: higher range bike. Bike chain, brake pads, overall service (see if anything need librication). I was given an estimate of 2 1/2 weeks. I patiently awaited. The day before the due date I called. It was not ready. I was told it will be ready on the due date and the person is placing the work order on the desk. I come pick it up at the end of the due day. It is not ready. No one is aware it needs to be done. I am familiar with the industry, I understood the extended timeline and hoped its the safety net for the staff. I was willing to close my eyes for questionable small charges in the invoice. Hoping that the service and quality are going to be good and won't even remember any of it. With all my understanding of the business challenges, the economy and other things - I do not understand why some small businesses don't care about their customers.

I needed.a bike pump and Patrick was able to help me get the kind of bike pump I needed quickly.read more

Great service! Very knowledgeable and awesome staff. Good selection of bikes and accessories.read more

Friendly folks and knowledgeable sales and tech staff. All are eager to help. I had a weird issue…read morewhere my rear wheel wasn't turning freely and they found the issue.

I came here to get my bike tuned up and appreciated the quick turnaround! It only took two days for…read morethem to get my bike ready (other shops I called had wait times up to 2 weeks). It was so nice not having to be without my bike for long since I'm training for a race. The amount of selection for accessories is also great, and all the employees have been super friendly. It feels like the prices are very reasonable too so I'll definitely be back for future repair/tuneup work and shopping.

Rob and the entire team at The Bike Guy are not only passionate and knowledgeable about cycling,…read morebut they are awesome humans. Last weekend, I thought I had lost my car fab somewhere on the trail. I came back in a panic and without hesitation, they let me take one of their e-bikes out to go back and retrace my 25 mile ride. When I got back, without finding my fab key, they told me to leave my car as long as needed and helped me figure out a locksmith. They were kind and genuinely caring. As fate would have it, upon loading my bike into my friend's car, I saw my key fab had somehow fallen from my pack and gotten lodged into my bike frame where it remained for over 18 miles! Thank you so much to the team for all your help and care!

Did some bike shopping here but ended up buying from a competitor…read more Sales person was very friendly. Helped me narrow my search. Alas the model I needed (large frame version) was not in stock. I test rode a smaller frame version. They offered to let me buy a bike and order the large frame version for me. I suggested they call me when they get one in stock. Nyet! Salesman was not willing to do that. I guess trying to motivate me to buy a bike. Spending over $1000 requires me to physically try the product before I buy. I bought from a competitor.

Great service (Scott) and support as we shopped for a new bike. Selection of bikes is large. Prices…read moreseem reasonable and you can certainly spend $$$ thousands but we are wanting a basic city bike. Used bikes available for sale. Good location. Took a few bikes for a test ride. Perfect experience. As someone who last bought a bike 20 years ago i was grateful for Oak City Cycling. We tried one other local bike shop first and it was a disaster... OCC was the way to go for us.

Had my bike tuned up this spring and am very pleased with everything about this placeread more

Zoren (Z) runs his independently owned business, with fair prices and quality work. Our bikes had…read morebeen in storage for quite a while, Z tuned and cleaned them beautifully. I will rely on Z for any future repair needs.

Local one-man shop, experienced, knowledgeable and Honest. Been here several times, bought a…read morevintage Bmx at a great price. A business you can trust

My wife and I had bikes that we hadn't ridden in a very long time, and were in dire need of repairs…read moreand sprucing up. Matt did an excellent job fixing what needed to get fixed and getting both of our bikes in tip top shape. He spent a lot of time going over with my wife what needed to be fixed and what our options were. He was very thorough in his explanations and work, and it's clear he takes a lot of pride in what he does and he's very good at it. The service really is top-notch, which I appreciate. The pricing was reasonable, and we both are happily riding our bikes more now, thanks to the Cycle Surgeon!

Matt is one of the best bike mechanics I've met and the only guy I would trust with my bikes…read more Highly recommend.

Called to inquire about an Argon 18 Krypton model and instantly got berated and insulted into why I…read morewas interested in that brand and then asked why I was not interested in a Cervelo. We were looking to buy two brand new bicycles. I wouldn't buy a tube if I had a flat tire from Inside-Out-Sports. I would rather walk my bicycle home than deal with whoever took my phone call. You really missed out on a double bike purchase.

Amazing service. I will always take my bike there for any service needs. They always get me ready…read morefor race day.