The ReCYCLEry is a non-profit where bike mechanics teach anyone how to repair and maintain their…read moreown bike (they will show you how it's done but you will do the actual work). The idea is these people can also pass along bicycle skills, and the world becomes a richer place. It is a first come, first serve operation, although you can also use the facility and resources to work on your bike by yourself. They have shared tools and parts that you can use. It is all free, but donations are always welcome. I learned about the ReCYCLEry when they came to UNC's campus to help students tune-up and fix their bikes. I went to a Sunday session to get some more complicated work done on my bike. The mechanics running the work shop were very helpful, and sure enough I learned how to replace my brake cables and got my bike running even better. The ReCYCLEry a great community resource!

This local non profit is a go to for cyclists of every level. It located on the cusp of downtown…read moretucked away behind some local shops. They take donated bikes of any condition and turn them into reliable transportation. There are various programs to earn bikes and there are bikes/parts for purchase. There are classes for purchase to learn how to maintain bikes. You can donate time/money/bikes to support this organization. Your support helps those in need obtain reliable bike transportation. For those who can not afford to pay for bikes you can donate your time at the shop or help put together a bike. This is a great idea as it teaches people a valuable trade. Shop local!!! Support Local!!! This shop welcomes everyone!!!!

I started doing business with this shop a few months ago. I…read moreneeded tubes in my bike tires. Excellent service & good prices. Fast forward, I called the shop to inquire about a bike rack for my car. Tyler was very helpful. I ended up buying a used one. I stoped at Bulleye Bicycle shop today. to buy a helmet & bike lock. agan tyler was very helpfull. I asked him about helping me put the bike rack on my car. Even though I did not buy the bike rack from him he was more than willing to help me. I can not say enough about the grate customer service. and how awesome and friendly Tyler is

Great shop! Just moved to Durham and stopped in to have my front pad adjusted while in the middle…read moreof a ride. The shop had me in and out within 5 minutes and were super friendly. Would recommend if you're in the area!

Great service (Scott) and support as we shopped for a new bike. Selection of bikes is large. Prices…read moreseem reasonable and you can certainly spend $$$ thousands but we are wanting a basic city bike. Used bikes available for sale. Good location. Took a few bikes for a test ride. Perfect experience. As someone who last bought a bike 20 years ago i was grateful for Oak City Cycling. We tried one other local bike shop first and it was a disaster... OCC was the way to go for us.

Had my bike tuned up this spring and am very pleased with everything about this placeread more

The owner is condescending and rude to say the least. My son has a defective tire but instead he…read moreblamed my son's weight, he said in front of a child with Autism that he was fat and needed a bigger bike!!! Disgusting human being!!!

I want to give this place a good review, but I can't. The work done was fine, the customer service…read moreexperience was fine, but I should have gotten a written estimate before leaving my bike. It ended up being 3xs what I expected. I'm a single mom whose kid found an old bike in our basement. He had outgrown his so I was happy to fix this better sized older bike up for him. But now I am facing a period of financial hardship due to this unexpected cost. I would recommend getting a written estimate and request being called for approval to any adjustments to it.

I looked online for a way to directly submit my feedback via email and found nothing, so here we…read moreare. I've had decent experiences with TCM - them giving me a screw for me my cleats (and selling me on for a dollar another time - loc tite was not working), selling me tires, assembling a bike that was shipped to me, but the last visit left me cold. I have an old beater Giant hybrid with gear issues. Brought it in to have that looked at, and experienced an aggressive upsell, for tuneup, replace all cables, get new tubes and tires. I said no and got push back that the brake cables were "pretty gunked up" and needed to be replaced. Umm .... still a no. Does clean machines pay it's employees commission on repairs? Kind of got that impression. So I agreed to a tuneup since it was explained that the gear issues would be fixed as part of that. (A tube blew out during the tuneup, stuff happens.) Rode home - gear issues so turned around and brought the bike back in, and after a few minutes was told that the gears were too old and worn to be fixed. Not sure about that, but things degraded two rides later - yesterday the bike was popping out of gear, and I broke the chain I am 100% sure for that reason. I would have appreciated them owning up right up front that the repair was not good, and not trying to shunt me into work I did not want or need.

Bought a bike here recently. Super happy with my experience. I stopped in during the week and…read morelooked at their stock and talked about a few bikes. They encouraged me to test one out too, which was awesome! Then I came back a few days later after they got some more inventory and made a purchase. I am new-ish to biking and found the staff to be very excellent in providing recommendations to suit my interests, budget, and goals. Didn't try to sell me everything in the store, just what i needed and wanted for my new hobby! They adjusted the seat for me and helped me get a pump and some bike accessories. They also have a little repair shop so if I have any issues or need adjustments, I will come to them first! Highly recommend.

We took our e bikes here to get the brakes and tires replaced. The process was very easy at first…read more The lady that helped was extremely friendly. However, we went to pick up the bikes and one of them stopped working on our way home - it wouldn't accelerate. We called and explained the issue. They told us it'd be another $200 (after we'd already spent $1,000 on the tune up) to fix the issue. Our stance was that the bike worked perfectly fine until we dropped it off at the Bicycle Chain. They kept it for a few days and called us saying that it had been fixed. We tried to ride it home and it still wasn't working. We took it back and they told us we have a cheap e bike that'll end up in a land field - that there was nothing they could do. He said he'd tried to switch out the brake because the back brake was in bad shape - we JUST PAID THEM to replace all 4 brakes on both bikes. So, did they charge us for a brake that they never replaced?! The manager proceeded to call my bike cheap again and told me to call the distributor. Extremely inconsiderate. Will NEVER take my bikes here again.

I called in just before dropping off my bike for minor work and they told me it would only take 45…read moreminutes. It took 24 hours. When I called in the second day to ask when it would be ready, they told me how short staffed and overwhelmingly busy they are. But when I go in to pick it up the store is empty except for four employees-- three guys lounging around and one poor woman working her butt off in the back. I get if those guys aren't trained to fix bikes, but then train them. I lived in LA for years and the people living in tents on the streets fix bikes to get by. It's not some prestigious thing that these college kids need to pay their dues and work their way up to... just train them and watch your business succeed.

Very knowledgeable and the young lady was very enthusiastic and let us know the positive and…read morenegatives of a bike which was helpful

Thank you Conte's Cary for the work you did on my gravel bike, getting it ready for the 2026 race…read moreseason. From tire selection to install as well as overall bike inspection and maintenance; awesome. And the green valve stems and covers... my baby's got RIZZ now.

Professional repair service at good price. They accommodate my repair even though did not buy there.read more

Very surprised. Negatively. Two and a half weeks. Nothing's done…read more Context: higher range bike. Bike chain, brake pads, overall service (see if anything need librication). I was given an estimate of 2 1/2 weeks. I patiently awaited. The day before the due date I called. It was not ready. I was told it will be ready on the due date and the person is placing the work order on the desk. I come pick it up at the end of the due day. It is not ready. No one is aware it needs to be done. I am familiar with the industry, I understood the extended timeline and hoped its the safety net for the staff. I was willing to close my eyes for questionable small charges in the invoice. Hoping that the service and quality are going to be good and won't even remember any of it. With all my understanding of the business challenges, the economy and other things - I do not understand why some small businesses don't care about their customers.