I started doing business with this shop a few months ago. I needed tubes in my bike tires. Excellent service & good prices. Fast forward, I called the shop to inquire about a bike rack for my car. Tyler was very helpful. I ended up buying a used one. I stoped at Bulleye Bicycle shop today. to buy a helmet & bike lock. agan tyler was very helpfull. I asked him about helping me put the bike rack on my car. Even though I did not buy the bike rack from him he was more than willing to help me. I can not say enough about the grate customer service. and how awesome and friendly Tyler is read more

Great shop! Just moved to Durham and stopped in to have my front pad adjusted while in the middle of a ride. The shop had me in and out within 5 minutes and were super friendly. Would recommend if you're in the area! read more

We purchased 2 new bikes online, performed the small amount of assembly required and attempted to use them. They supposedly were tuned up at the factory to be operational but we found the gears and brakes to be poorly adjusted and the front wheels on both bikes were out of round. Realizing why the instruction books that came with the bikes began every section with 'We highly recommend you have the bike professionally tuned' we did some research finding that Bullseye has a great reputation and reasonable fees. We first took the front wheels to have them adjusted to them and within a day they had them ready for us. Having seen how competent, conscientious, professional, and responsive they were we dropped both bikes off to have them tuned up one the weekend and we had them back working superbly by that Tuesday. They take what they do seriously and are highly customer-focused. Totally recommend them. read more

Bullseye Bicycle - Bikes Near Me - Durham, North Carolina

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I bought two bikes for my teens here several years ago and it was the best decision ever. We've had to do some repairs over the years, and the crew that works here are phenomenal. Always friendly, professional, and not judgmental with my lack of knowledge when it comes to making bike repairs on my own. Came in today to get a flat tire repaired and wanted to learn how to do it myself. The gentleman took the time to explain in detail how to take the wheel off, put the new tire on, and assemble it back together. I am so grateful that this place is here. I've had some bad experiences at other bike shops, but never a bad experience here. Thank you Bullseye for all of your help over the years! You're the best. read more

First time visiting this bicycle shop. My beloved two wheel friend was in need of a tune up, brake pads and a new cable. Johnny was like a friendly laid back neighbor who diagnosed specifics of what my bicycle needed in just a matter a few minutes plus answered all questions about my bike and local places to ride. Cost was very reasonable and I had my bike back in no time. My sweet ride just got a lot sweeter ... thanks, guys! read more

Amazing service always. Affordable tune-ups. Friendly service. Very, very knowledgeable. Lots of service options: fix, sell, build your bike, etc. Been working with them for years. Just consigned a bike with them for a few hundred. Was easy-peasy. read more

Incompetent and/or Lazy and Rude So, I had a bike with some sticky shifters. I had looked up on YouTube how to repair them and basically you take the cover off the shifters and spray some degreaser in there and fiddle with a metal lever they call a "paw" until it's springy again, and you're done. It actually looks like kind of a pain, but it can be done. Actually, I know for a fact it can be done because I've had it done before. I took another bike in to The Clean Machine in Chapel Hill years ago with the same issue and they fixed it. So, today when I showed the problem to a guy at Bullseye I was surprised when he said it couldn't be fixed. I told him the problem and he pushed on the shifter and said sometimes some lube works, and I started to say I had already tried that on the shifter he wasn't pressing, and then he said, curtly, "It can't be fixed." I said in a polite tone, "I think it can" and I was going to follow up by telling him how I had had a similar problem with another bike and it had been fixed at The Clean Machine but he cut me off, by throwing his arms wide and basically saying, "Then you do it!" Oh, OK. If I felt like having an argument or explaining, I would have said, "I CAN do it, but I CHOSE to come here because last time I was here, actually the last two times I was here the OTHER people here (I think the owner among them), were really nice, and I thought, you know what, I could fix this, but since they were so nice I should give them some business. They can probably do it quicker then I can. They might even enjoy the challenge of it. I mean, they are bike mechanics." But no, I didn't get to explain because this guy was so angry and defensive, all because I said I think it can be fixed. I wasn't going to argue with him and beg him to take my money, so I just said, "I'll take it somewhere else." He said some other prickish thing under his breath as I walked off, but I didn't hear it, and I didn't care to, so I just repeated, "I'll take it somewhere else." Who did I deal with? I didn't get his name, but he was a short, bald, old guy. So, if you need your bike repaired, I'd go somewhere else. I've had good experiences with The Clean Machine in Chapel Hill. Or, just check out YouTube. There's basically a video about how to repair anything. To be fair, two out of three experiences were positive and two out of three people I dealt with were great, but when you have such a negative experience like this, you're like, "You know what, forget it." read more

Haven't been inside of this place due to covid 19 but I'm beyond impressed. I went here to buy some bike lube for my new mountain bike and I have nearly 0 biking experience. I asked him if I needed anything else and he totally could have up sold me anything but he said I should be good for now as long as I have helmet. He even said I shouldn't need lube for a couple weeks because they come lubed. He offered to take a look at my shifter cable that got pinched during shipping and was super flexible. Look forward to supporting these guys in the future read more

New bike spot!! Johnny was patient in answering my questions. Prices were fair in some parts I needed. Check them out. I also noticed some local goodness in the refrigerator as I walked in. read more

My husband and I stopped in just to check out the used bikes and met with Tyler (the owner) who was very helpful -- not "salesy" at all - and, we ended up buying 2 really nice secondhand mountain bikes. Yes, we probably paid a bit more than buying one off of ebay or nextdoor, but just knowing they were checked over, tuned up & safe was worth the money - and, Tyler helped us pick out the best bikes for our budget and height. Plus, knowing we're helping a small business in the town we now call home, it's all good (and they live & breathe bikes there, so ask them anything!) Once we're ready for upgrades to new wheels, we know where we'll be going to buy them. read more

I completely agree with Amy C. The guys at Bullseye are SO nice and informative! My husband is an avid biker and we go into a lot of shops, all with varying "specialties" and awesomeness. I appreciate that they come at you with an open perspective. They will teach the novice (me) everything they (I) need to know, but can play with the big-dogs (my hubby) and talk for a really long time about a whole bunch of stuff that only sounds like sexual innuendoes to me..."hammer gel, rim tape, and tenacious oil"...c'mon, who comes up with stuff?! I may be eight. read more

These guys changed my biking experience from drab to fab! I went in after popping tires on my (inexpensive) Schwinn. Tyler was beyond nice and shared a map of bike trails in Durham plus a few personal recommendations. When I got my bike back after a full tune-up, it was in infinitely better shape than when I bought it new. I took my first 10-mile+ ride -- staying in gears 5/6 instead of 1/2 for the first time in my life and finally getting to a decent speed -- because these guys *know what they are doing* and she rode like a dream! I'll definitely come back for future service. read more

I just came in to ask about a quick fix with my back brake. They fixed it in 5 minutes - didn't even let me pay after offering. Very nice guys. read more

OK we are new to the area....having moved back to NC after 28 years in NH....our bikes had been in storage for a couple of years anticipating the move and needed to be checked over...I always go to YELP and here was a bike shop with top notch reviews so I called...they were open and I met Johhny and he gave me some advice on what to do once our new bike carrier came in....as soon as the carrier came in I went back over and this time met Tyler (the owner) and knew we would get along just fine with his Red Sox hat ! Tyler took our bikes in and let's just say I am a very stratified customer....the price was very fair and his turnaround was also very good ! Thank you Tyler for your time, your advice, your openness and your service ! Great spot highly recommended ! Kent Richeson read more

Great shop. Super friendly. My go-to in Durham when I don't want to maintain my own bike.

This bike shop is located in the heart of Downtown Durham, and has the most knowledgable and friendly employees around! I purchased my first adult bike (after not having ridden in 15+ years) from them last year and had an excellent sales experience--the rep I worked with was not pushy at all, answered every question I had, and had plenty of helpful tips for me as a new rider. Since my initial purchase, I've gone into the shop a few times for miscellaneous things and always received quick help. Today--one year later--I picked up my bike from Bullseye Bicycle after a full tune up, and am really impressed by how much better it rides! Thank you Bullseye--you've got a lifetime customer in me, and I will keep sending people your way! read more

Quick, friendly and thorough service. My wife took two bikes there this week and they were quick to take a look at them and give an estimate and was done in a day (ahead of schedule). We will definitely bring our bikes there going forward and recommend to friends. read more

Came in here to quickly pick up a bike tool. Guy working was super quick and attentive--friendly with none of the haughty vibe you sometimes get at other bike shops (ahem, looking in your direction, 9th street cycles). Got the thing I needed, was in and out in under 10 mins. Felt good about purchasing here. Fully recommend this shop, would definitely go back for other stuff. read more

I got a hybrid bike and all of the accessories I needed. Every worker that talked to me was very friendly and helpful. The person who helped me answered all of my questions and I was able to take the bike he recommended for a test ride around the block to make sure I liked it. I was having trouble with my hand going numb while riding and so I took the bike to the store to get the seat and handle bars adjusted and now it is so much better. Will definitely be going there for anything I need and recommending it to any of my friends who are looking for a bike. read more

Awesome dudes doing solid bike maintenance and love their job! Being somewhat new to the area, they always have great suggestions for where to ride. My road bike needed some work after sitting for a while. Not only did they do a great job but at a crazy good price! Highly recommend. read more

We've come here for all of our bike service and they are always knowledgeable and give great service!!!

Customer service is not determined by when a company does everything correctly. It is when a company makes a mistake and how well they handle that mistake. I dropped a bike for repair and they made a mistake. Bullseye not only did the repair but they insisted on making it with the bill. They have earned a lifetime customer. And the repair was great. Thanks Bullseye!! read more

Believe the five-star reviews on Yelp. Bullseye Bicycle is THE place to go for bicycle repair. Tyler and his colleagues are the real deal- patient, calm and cool no matter who you are and what you need. Not only is Bullseye Bicycle the best bicycle repair shop I've ever been to, it's one of the best businesses I've ever been to. A true classic. read more

Very helpful service, knowledgeable, and prices are quite reasonable. It's nice to have a reliable place to get bikes serviced!

Great shop. Great guy. Got a flat fixed in no time, but they checked everything out first. The bike had been used on a stationary stand, and they noted the chain was stretched. Could have pushed to up sell me on a full chain/gear replacement, but they were very chill - laying out pros and cons and no pressures tall. Very classy and comfortable. Recommend this shop to all. read more

Experienced techs, and friendly service with a smile. The industry veterans at Bullseye provide top-notch mechanical service and sales. This is not a "lifestyle" bike shop; these are men dedicated to a life of bikes, and have the skills and industry training to get the job done right. read more

Tyler was super helpful and patient with me when I purchased my first bike. So glad to have this neighborhood resource!

Small bike shop that has all the essentials and can/will order anything you might need for keeping a commuter/leisure bike on the road. I've taken my bike here a few times for basic repairs and maintenance and have always been pleased with the work. Done quickly and at a reasonable price. Staff is really helpful at explaining work that's done, price options for parts/work, and the pros/cons of each. Can't really ask for more than that. Highly recommend read more

I had an ongoing shifting problem for the last several months on my rear derailleur. Stopped in during my lunch break and Tyler diagnosed the issue pretty quickly even though it did take a little bit more effort than anticipated. I was very happy with his service and the convo while I waited. It helps that they are a Giant dealer and I ride a Defy. read more

Bullseye is the 5th bike shop I visited this week looking for a bike -- and I think their pricing is the best value in town. Today I bought a hybrid bike and several attachments, like a wrack for the back, a lock, a highbeam light, and tire repair kit. All together it cost me $799 including putting it all together. The staff are friendly, personable and knowledgeable. They did a good job of pointing out pros and cons of attachments I was considering, made sure I understood how it worked and went together and sent me off a happy customer. Took the bike out for a 30 mile ride about an hour after buying it. Rides great -- and I'm really glad I opted for the hybrid (as opposed to a road bike) because the trails I rode on were not all paved. If you are in the market for a bike, put this shop on your list to check out. read more

This is what a bike shop should be. Came in with a pretty specific problem and they were able to diagnose it right away. The two guys were also very friendly, knowledgeable and candid - really glad I found this shop! read more

Highly recommended! I've been to this shop a few times - the first time just looking for a bike - they went out of their way to help me even though the sale was going to be a small one, returning calls and answering lots of questions. My next visit was after I bought a bike - but not even from their store. I chose to buy a PUBLIC bike. They helped me put it together. They did the work very quickly - just a few hours and were very friendly! I'll probably never take my bike anywhere else. read more

I have always had a great experience when I go to Bullseye. The staff are knowledgeable, helpful and friendly. They fixed up my well loved old bike and work within my budget for any necessary repairs. I just bought a bike for a gift and was given all the information I needed to make an informed decision based on the needs of the recipient and my budget. Keep up the great work, guys, and keep smiling. read more

Rex took care, explained everything, and managed to resurrect my 20-year-old mountain bike. For the amount of time taken, the charge was minimal. No attempts to upsell me things I didn't need and I would not hesitate to return in the future - thanks! read more

These people are a godsend to downtown Durham, and to bike aficionados. They understand bikes, and they can help you find what you need -- even if what you need is something really unusual. They are also great people, and a joy to do business with. read more

I brought an old bike in pretty bad shape into this shop and they took one look at it and knew exactly what kind of bike it was, how good the quality of the bike was, and then exactly what it needed to get tuned up. Then. they proceeded to give the bike the full tuneup it needed, and were nice, personable, and fixed the bike expertly. I loved my experience there and I love riding my (new) old bike! read more

I recently got back into biking after being a runner for quite some time, and being that I work in Durham (live in Cary), I thought I'd take my 20-something year old Giant Iguana to these folks to see if they could get it tuned up while I searched for a replacement. Tyler got it working as best he could, but it was going to need new parts and it just seemed best to expedite replacing the Iguana. I would have gladly bought a new bike from them, but with limited supply of the Giant Roam 3 that I wanted, they couldn't get one immediately, so ended up getting one from a Giant retailer. But I've continued with taking the new Roam to these guys just because they've always been such a big help from that initial visit with the Iguana to any other questions/issues I've tossed their way. Just had maintenance done on the Roam and it's running as good as it was when it was brand new....maybe even a bit better!! All this is to say that these guys know their craft and if you're looking for a reputable bike shop, pay these folks a visit!! read more

In a small city full of some solid bike shops, you might think it would be hard to choose where to go. I've been to them all, and as a lifelong bike commuter, this place is clearly the best in town and the best I've ever gone to. The staff is knowledgeable and friendly and the shop epitomizes the Durham vibe. In a city full of locally owned businesses, this place is a true gem downtown. Shop local and keep your bike and the community rolling along! read more

Tyler is friendly. The bike shop knows alot and they make you comfortable. Best shop in town.

We just moved to Durham, and needed some work on an old bike, and to purchase an inexpensive used bike. Bullseye hooked us up with everything we needed for very fair prices. Super nice guys! We will be back! read more