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The Clean Machine

3.6 (25 reviews)
Closed 10:00 am - 7:00 pm

Services - The Clean Machine

Bike repair and maintenance

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6 years ago

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4 years ago

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5 years ago

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9 years ago

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17 years ago

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14 years ago

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16 years ago

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16 years ago

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11 years ago

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5 years ago

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6 years ago

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14 years ago

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11 years ago

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8 years ago

Took great care of me and walked me through renovating a classic bike to a more practical everyday ride.

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15 years ago

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10 years ago

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6 years ago

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13 years ago

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14 years ago

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Review Highlights - The Clean Machine

I purchased three bikes from The Bicycle Chain in the last 15 years and my next purchase will be from TBC.

Mentioned in 2 reviews

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People searched for Bikes 347 times last month within 15 miles of this business.

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The Bicycle Chain - Chapel Hill

The Bicycle Chain - Chapel Hill

(23 reviews)

$$$

We took our e bikes here to get the brakes and tires replaced. The process was very easy at first…read more The lady that helped was extremely friendly. However, we went to pick up the bikes and one of them stopped working on our way home - it wouldn't accelerate. We called and explained the issue. They told us it'd be another $200 (after we'd already spent $1,000 on the tune up) to fix the issue. Our stance was that the bike worked perfectly fine until we dropped it off at the Bicycle Chain. They kept it for a few days and called us saying that it had been fixed. We tried to ride it home and it still wasn't working. We took it back and they told us we have a cheap e bike that'll end up in a land field - that there was nothing they could do. He said he'd tried to switch out the brake because the back brake was in bad shape - we JUST PAID THEM to replace all 4 brakes on both bikes. So, did they charge us for a brake that they never replaced?! The manager proceeded to call my bike cheap again and told me to call the distributor. Extremely inconsiderate. Will NEVER take my bikes here again.

I called in just before dropping off my bike for minor work and they told me it would only take 45…read moreminutes. It took 24 hours. When I called in the second day to ask when it would be ready, they told me how short staffed and overwhelmingly busy they are. But when I go in to pick it up the store is empty except for four employees-- three guys lounging around and one poor woman working her butt off in the back. I get if those guys aren't trained to fix bikes, but then train them. I lived in LA for years and the people living in tents on the streets fix bikes to get by. It's not some prestigious thing that these college kids need to pay their dues and work their way up to... just train them and watch your business succeed.

Get Outdoors Pedal & Paddle - Get Outdoors Pedal & Paddle

Get Outdoors Pedal & Paddle

(34 reviews)

$$$

Glenwood

I am in the market for a kayak. Having zero knowledge and experience, I visited this location on…read morerecommendation of a more experienced, avid kayaker. While their selection was limited due to it being the off-season and changeover for next season's new models, staff was friendly, knowledgeable and informative. I learned a lot about the different styles of kayaks, paddles and personal flotation devices (PFDs). I walked away with considerable knowledge to weigh my options before making a commitment. They also offer classes and instruction on water safety and skills enhancement. Highly recommend visiting!

I would never recommend this store to anyone. Me and my boyfriend came in- as SOON as we walked in…read morethe man was saying "we don't have anything for you" REPEATEDLY. My boyfriend is African American and I'm white- not sure if it was a race thing but it's so unacceptable. My boyfriend was nice and kept trying to talk to him and figure out what kind of bikes they had and the guy insisted on continuing to tell us that they didn't have anything for us. Finally he told us that there was only 5 bikes available- but I guess he thought they were out of our price range because he said they're "2,000 though". I guess he thought we couldn't afford it. Overall a AWFUL experience and it's safe to say me and my boyfriend will never return. I would never in my life recommend this store to anyone. Update- called and spoke with the owner to let him know about the service. He was just as rude as the employee, and didn't really seem to care about the feedback. Sad as an owner of a business you don't see feedback as positive and a chance for growth. As a personal trainer very local to this area it's safe to say I will never recommend this to any of the clients I have

The Clean Machine - bikes - Updated May 2026

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