Zoren (Z) runs his independently owned business, with fair prices and quality work. Our bikes had…read morebeen in storage for quite a while, Z tuned and cleaned them beautifully. I will rely on Z for any future repair needs.

Local one-man shop, experienced, knowledgeable and Honest. Been here several times, bought a…read morevintage Bmx at a great price. A business you can trust

Very knowledgeable and the young lady was very enthusiastic and let us know the positive and…read morenegatives of a bike which was helpful

Thank you Conte's Cary for the work you did on my gravel bike, getting it ready for the 2026 race…read moreseason. From tire selection to install as well as overall bike inspection and maintenance; awesome. And the green valve stems and covers... my baby's got RIZZ now.

good prices on maintenance issues and good work as well! They only suggest work that needs to be e…read moredone, they don't try to make more on your cycle!

Very surprised. Negatively. Two and a half weeks. Nothing's done…read more Context: higher range bike. Bike chain, brake pads, overall service (see if anything need librication). I was given an estimate of 2 1/2 weeks. I patiently awaited. The day before the due date I called. It was not ready. I was told it will be ready on the due date and the person is placing the work order on the desk. I come pick it up at the end of the due day. It is not ready. No one is aware it needs to be done. I am familiar with the industry, I understood the extended timeline and hoped its the safety net for the staff. I was willing to close my eyes for questionable small charges in the invoice. Hoping that the service and quality are going to be good and won't even remember any of it. With all my understanding of the business challenges, the economy and other things - I do not understand why some small businesses don't care about their customers.

Moved to NC recently and feel very blessed to have found this place. Johnny gave me so much useful…read moreinformation regarding my bike, bike trails and beyond. Enjoyed sharing commonalities as he is also a military veteran. Fixed my road bike issues on the spot with what I consider a nominal fee. Thank you so much for your time & expertise! I'll be back soon to tune-up my Cannondales!

Fat Johnnie's is a treasure shop in Clayton. If I need anything for my bike it is the first place…read morethat I will go. The owner always teaches me something new and explains what he is doing to my bike. Great service!

I've had Steve come out to our home twice now to repair multiple bikes both inexpensive…read morerecreational bikes and more expensive bikes for racing/triathlons. He's very dependable, knows exactly the part and repair your bikes need & gets right to work when he arrives. I appreciate his honesty and advice. Definitely call him if you need any bike repairs!

I called Steve after finding him online, he was able to come out a couple days later and quickly…read moregot my daughters bike back on the pavement. He's efficient, obviously loves his work and takes pride it in and the best part is not having to lug a broken bike around! I highly recommend him for all your bike repair needs.

Super friendly! Flexible and responsive to all my communications. excellent prices! You can trust…read moreyour bike with John.

Knowledge, efficiency, personable, effective, reasonably priced, service while I waited and watched.read more

My wife and I had bikes that we hadn't ridden in a very long time, and were in dire need of repairs…read moreand sprucing up. Matt did an excellent job fixing what needed to get fixed and getting both of our bikes in tip top shape. He spent a lot of time going over with my wife what needed to be fixed and what our options were. He was very thorough in his explanations and work, and it's clear he takes a lot of pride in what he does and he's very good at it. The service really is top-notch, which I appreciate. The pricing was reasonable, and we both are happily riding our bikes more now, thanks to the Cycle Surgeon!

Matt is one of the best bike mechanics I've met and the only guy I would trust with my bikes…read more Highly recommend.

I needed.a bike pump and Patrick was able to help me get the kind of bike pump I needed quickly.read more

Great service! Very knowledgeable and awesome staff. Good selection of bikes and accessories.read more

Over priced and disrespectful. Called and asked for prices. They were quick to get off the phone…read morewith their overpriced quotes. Seems like he hung up on me

I walked in an ask the older man for a bike fitting. Checked their website before to see if they…read moreprovided said service which they did. He said bike fittings dont matter if you dont know what bike you want. Told him what bike I wanted and then he hits me with "well they have sizing charts online" like I'm a moron or something. Poor customer service, and was not interested in making a sale. Never going back again.

I decided to buy a new bike from Back Alley Bikes this past fall and it was one of my best…read moredecisions yet! They helped me weigh the pros and cons of different bikes to make sure I got the perfect fit. Tamara did a fitting with me to dial in the geometry so it felt even better. AND when my dropper post blew out for unknown reasons, they had it back in order within a day. Super friendly and easy to work with-- highly recommend for new purchase or maintenance or all things bike-related!

Well established independent bike shop run by good people. Excellent mechanical work.read more