I've never had a more pleasant experience storing my personal possessions & equipment…read more Patricia and her staff are very kind, attentive to customer requests, & seemed to be eager to help every time I required assistance with anything and trust me I was a special customer there for years! I highly recommend Freeport Storage and am grateful for such a positive storage experience!

well maintained facility. hours of access are not the greatest, though…read more the biggest problem I have with them is they don't seem to mind violating state and federal privacy laws with their insistence that a copy of your homeowners insurance be provided to them (even though they have no written privacy policy protecting credit card, address, or insurance information). It's not their responsibility to protect my belongings. It's mine. One of only two places I've rented from in 25 years that insists in this manner. If they want to protect their facility from renters then that should be baked into the rental fee, not forced as an add on through questionable business practices and privacy and PCI violations.

Convenient indoor storage location. Site is clean and well-maintained and I feel like my trailer is…read moresafe there. Staffing and services are inconsistent and systems are disorganized. One has to call multiple times to ensure a trailer is going to get pulled out when requested and about the half the time it doesn't happen. They don't always wash trailers as promised so you have to stay on them for that and other amenities. Rates are not cheap, but there aren't a lot of other options in the area so they probably don't have to step up their game.

I agree with the above comments, the place is filthy and they seem to take their sweet time on…read morebringing your motorhome out to the front much dirtier than when it went in, haven't had any rat or dead mice issues BUT you hit the nail in the head with Bob, haha when we called with an issue he was out of town on vacation as well, he seems like a real BS'er!!! This is not someone I want to give my hard earned money too, he seems very slimy and car salesmen like, Not a good look!! We moved our motorhome to Desert Mountain RV and Storage and could not be happier!! please check them out AND there's no BOB to deal with either!

I stored my motorhome here for over six months and never had an issue…read more The managers are capable and helpful making the process easy.

Angue was a great help to me. I got everything secured via phone. My unit was swept out, clean and…read moreready for my possessions to be placed inside. You cant beat the price and security. Thanks Angie

I do not recommend renting storage space from this facility. The issued key does not work. And…read moremanagement wants me to pay for the removal of the lock that they provided. Additionally it will take up to 30 days for their person to remove the lock and I still have to pay for it. Management seems unbothered to make any exceptions to do right by the customer. Do not rent from here.

DO NOT RENT HERE! I…read morerented with them for 8 months and I called them 12/31 to move my belongings out 1/1, they told me I would be charged the full amount on 1/1 and I wouldn't be able to access the unit until 1/3. The customer service is awful. They know most people move on the first of the month but refuse to prorate the month or even aid in any way to help. Never again will I rent here.

The owner Brittney is phenomenal and very professional. Very kind and helpful to my uncle. Thank youread more

Use the app to book your rental. Once I did that it took me less than 15 minutes to get what I…read moreneeded and go. Their customer service was exceptional. The drop off was fast and easy. I recommend book thru the App.

I am a new camper owner and needing a place to store my camper. Geographically RV Storage Depot at…read moreMcClellan Air Force Base is the perfect spot. I checked in online regarding availability and pricing and spoke to a very nice friendly girl. I made an appointment the following week to drop off my camper. After filling out all the paperwork and paying for the month service the field person came out and gave me a tour of the facility. He showed me how each type of camper were placed in separate areas of the airplane hanger for organization and easy access so far the service has been excellent and everyone has been very friendly. If you have a boat camper antique vehicle any type of vehicle that needs indoor storage I would recommend RV Storage Depot at McLellan.

Called this place over 5 times to get the cost of RV storage. They never answered the phone, always…read morea recording. I left a message twice over the last two weeks and no one every called back. If they don't care about answering their phone or returning phone calls, then I don't want them moving around my motorhome.

PLEASE NOTE THIS REVIEW IS FOR THE FACILITY LOCATED AT 6900 FRANKLIN BLVD. ONLY…read more If you have not read my review of the facility on Florin Rd. please do it will explain the difference in ratings. If you are looking for a place to store your belongings this is the place! The husband & wife management team (I wish I could remember their names) are so professional. They made the process easy and I see at least one of them every time I'm there, so I know my belongings are safe and sound. Great rates! Clean facility! Easy access! Friendly staff!

The people there are so helpful and friendly. The only…read moreproblem I had was, the rodents nibbling on paper and the boxes next time I will store my stuff in plastic bins instead other. Then that the place was fine.

Awesome Storage, Very Secure, Very Friendly. Love this…read moreplace!!! Clean yard and great business, I've been a customer for years and recommend this place to anyone I know who has a Rv, Trailer or Boat. Always about pleasing and making customers happy.

Base is great! They make it affordable and safe to store our trailer. Super friendly owners and…read morestaff.