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    Consumer Auto Parts

    2.0 (2 reviews)

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    5 years ago

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    Advance Auto Parts

    Advance Auto Parts

    (6 reviews)

    i've been to advance auto parts twice and every time they go above and beyond to help me service my…read morevehicle. The last time I went there, the gentleman left the counter and came to my car and helped me remove the cabin air filter. Which I would've had no idea where it was located otherwise. He then proceeded to help me find an affordable option to treat my vehicle for rodents. He educated me about looking for signs of them and then gave me a product that cost less than $10 to purchase. I left feeling satisfied and amazed at the quality of customer service. The next time I called advanced auto parts and asked if they had any products like the one that the other employee had recommended and the employee on the phone answered confidently to just use peppermint oil. Yesterday I ordered peppermint oil and expected to come in today. They went above and beyond by giving me advice that was helpful and effective without asking me to pay anything. This to me says that they value quality customer service over a price tag. I rely on advanced auto parts in Worcester on W. Boylston St. for education and quality service .

    Didn't expect this nice behavior from the staff esp when the customer is unsure of what he wants…read moreyet has strict specific requirements. I was not sure if the RainX wipers i bought online( from amazon) would work and walked in the store buying my rear wipers only. The person at the desk was super helpful and went beyond his way to help me install it. The wipers had a small defect and yet the manager also came out to take a look and helped me install it.

    AutoZone - 'Fix-a-Flat' just didn't want to work. Can't figure it out!

    AutoZone

    (12 reviews)

    I went to AutoZone in 1/7/ 2025. it was 11am a female that claims to be e manager has a bad temper…read moreand treated me very bad. one hour earlier I bought a battery. I gave her my phone number for the warranty. When I got back later to bring my old battery she did not find me in the system. She blamed the system but in fact she put the wrong number. A giant man comes and find me in a different number but he deny my money for the old battery jus because I told the lady that she put in the wrong number. They pushed me out of the store without giving me my money even though they find me in the system. just because her feeling was hurt when I told her that she put a wrong number. This people act like thugs in the street. They do not care about costumers that they spend their money there. I will ask everybody to avoid going there for anything.

    Colleen does it all! Friendly, fast, and efficient! I have had to stop in this store on several…read moreoccasions and every time I am pleased with customer service and product availability. One time I needed a new battery. I didn't know how I could get the batteries in and out of the store. I went in to ask for a dolly to move the old battery. That little Asian girl just went right outside and picked it up like nothing, brought it into the store and said "thank you very much", and with a smile too! Always been a good experience in this store. Convenient location; the parking can be a little tight at times, but manageable.

    Consumer Auto Parts - autopartssupplies - Updated May 2026

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