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    Advance Auto Parts

    2.8 (6 reviews)
    Closed 7:30 am - 9:00 pm

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    1 year ago

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    7 years ago

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    3 years ago

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    7 years ago

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    Ask the Community - Advance Auto Parts

    AutoZone - 'Fix-a-Flat' just didn't want to work. Can't figure it out!

    AutoZone

    (12 reviews)

    I went to AutoZone in 1/7/ 2025. it was 11am a female that claims to be e manager has a bad temper…read moreand treated me very bad. one hour earlier I bought a battery. I gave her my phone number for the warranty. When I got back later to bring my old battery she did not find me in the system. She blamed the system but in fact she put the wrong number. A giant man comes and find me in a different number but he deny my money for the old battery jus because I told the lady that she put in the wrong number. They pushed me out of the store without giving me my money even though they find me in the system. just because her feeling was hurt when I told her that she put a wrong number. This people act like thugs in the street. They do not care about costumers that they spend their money there. I will ask everybody to avoid going there for anything.

    Colleen does it all! Friendly, fast, and efficient! I have had to stop in this store on several…read moreoccasions and every time I am pleased with customer service and product availability. One time I needed a new battery. I didn't know how I could get the batteries in and out of the store. I went in to ask for a dolly to move the old battery. That little Asian girl just went right outside and picked it up like nothing, brought it into the store and said "thank you very much", and with a smile too! Always been a good experience in this store. Convenient location; the parking can be a little tight at times, but manageable.

    Consumer Auto Parts

    Consumer Auto Parts

    (2 reviews)

    Quick response, accurate and economical price for the part I bought. Customer service is non…read moreexistent in that location. You might as well be a cardboard cut out, the staff has zero interest in talking w anyone who walks through that door.

    Before this, I always went to Auto Zone for car parts and always had excellent service. The…read moreemployees there even offered to put my newly purchased windshield wipers on for me on multiple occasions. When I went in to C.A.P. , I expected the same. Instead, I felt as if I was interrupting a hang-out session. They gave me the battery I needed, but I later discovered that I could have bought a cheaper version that they probably had, but probably didn't tell me about because they needed to make their daily goal and I'm quite clearly a girl that doesn't know anything about cars. (I'm pretty sure I could have done without the NASCAR high-performance battery for my beat up car that probably won't last until the end of the year, especially on my tight budget.) In my experience at other car parts stores, I have always been offered multiple choices of parts that will fit my car and prices that range from low to high. Here, I just got an, "okay, it will be $122.99". When the 4 or 5 employees behind the counter all saw me almost drop the battery while removing it from the counter because it was much heavier than expected, no one even offered to get the door for me...they all just stood staring at me struggling with the weight of the battery (note: I was wearing a visible wrist brace, which I'm sure the employee saw, because I have carpal tunnel syndrome and because of that I have a weak arm). I should probably also add that there were no other customers in the store and it didn't seem like they were doing any work of any sort. (I should know because I work in retail.) When I went to return the old battery core, I came in and placed the battery on the counter where I was greeted with a dead stare rather than a, "how can I help you?", so I had to start the conversation. I didn't even get a "hello". If you're looking for the absolute bare minimum amount of customer service, this is the place to go. If you would like some common decency, go somewhere else. Next time, I will drive the extra few miles.

    Advance Auto Parts - autopartssupplies - Updated May 2026

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