These guys are great. Came in to have them test my battery. Kelvin went above and beyond once we…read moredetermined that my battery is good. We did some other diagnostics to get closer to the issue and leave with a plan. Great guy. Real. Friendly. Helpful. Great place. Five stars

My license plate was hanging by one screw when I drove up to Holyoke AutoZone yesterday. A really…read morenice woman with beautiful purple hair took care of me and even put the license plate holder onto my car for me. I wanted to give her a tip, but she refused. Plus, she gave me a 10% "Courtesy Discount!" It was a great experience!

Went there to have my downpipe from the manifold welded; only charge me $30! Had it done before it…read morewas over $100 and didn't come out as good, hence I had to do it again :( This guy seems like a true professional with dirty hands, the work ethic & know-how to go with them! Highly recommend giving this business a look, you won't be disappointed, but might be surprised at the cost & quality as I was. Plus, only took about 2 hours from dropping off to picking up, where before it was an all day thing!

I was just at Advance Auto Parts and I have to say the service was beyond amazing. Enrique was not…read moreonly so helpful but extremely knowledgeable. I will only go to the South St store in Holyoke from now on. If this guy isn't the manager, he should be soon. Top notch service.

I went to get my windshield wiper blades replaced. While they were replacing them, they broke the…read morearm of my rear windshield wiper. Not did they not refund me for any of the blades, they charged me for ordering the part that they broke. This happened on a Sunday night, and I had to wait until Saturday, when the part came in and the person who broke the original part would be working. In short: I just paid about $60 in order to spend 6 days without a rear windshield wiper. Not recommended. Two stars because they have a good selection of parts. Might be worth going to get supplies that you can install yourself.

We do not live in Massachusetts, but had the very good fortune to have our car towed in the middle…read moreof the night to Bourque & Sons. Mr. & Mrs. Bourque were wonderful to do business with, honest, hardworking, & a great job was done. I wish, I lived in area, I would bring all my vehicles to this shop. I recommend Bourque & Sons Automotive to anyone who needs auto repair service. J.E.Lyons

Today's visit was only for an inspection sticker, but they didn't skip a beat. Recommended some…read morefuture services that I should consider and sent me on my way. Great place to get work done. They were quick, affordable and friendly.

I've got to say, this is the first time I'm leaving a Google Review and its because of the…read moreexceptional service I got when I went to this O'Reilly Auto store. I had a problem at my local AutoZone and made the decision to leave. I went down the street to O'Reilly and was greeted immediately when I got in their store and they seemed to actually care about what was going on with my car. I will be a repeat customer from now on, I'm done with other auto part stores.

Saved about $33 over the price quoted by the Subaru dealer and had 3 wipers replaced in a total of…read moreten minutes time ! Competence, honesty and even courteous!!!

great service and friendly people/ plus they are animal lovers and do so much for the people in…read moreour araea

My 2022 Tuscon was running poorly. I brought it in and since I needed new tires, I told them to…read morereplace the tires. So at this point, I'm spending quite a bit of money for tires. I was told there's a "diagnostic fee" if there of $209.00 if they don't find anything wrong. Well, they found that I needed spark plugs For $450.00! Yikes, that seems like a lot of money, so I thought that since they were doing work on the car, I wouldn't have to pay the $209.00. When I went to pick up the car the charge was on there for diagnostics. When I complained about it, I was told that they have to pay the technician to do the diagnostics. Isn't that part of doing business? I could see paying that if I decided not to have the work done, but they were doing the work and charging me for that time as well. I've been doing business with Gary Rome Hyundai since 2010 and when they were on Main St., they bent over backwards to make sure you got excellent service. Now, they only seem to care about making more money. I'm sorry to say that we will be taking our business elsewhere in the future. Shame on you Gary Rome.

While in Holyoke late at night I needed to fuel up so I decided to stop in at Jim's Auto Center…read more This station is one of the smaller stations in Holyoke but it has both full and self serve pumps. This station also is open 24/7 which makes late night fueling easy. The staff here is always polite and whenever I drive by I feel as though they are holding a community event like car washes. In the end this is a decent gas station. It is the one I prefer to go to when in the Holyoke area.

I feel like the true test of a decent garage is how they treat female customers. I am one of those…read morewomen who knows a thing or two about vehicles and vehicle repair, mostly due to being too broke to pay a garage to fix my car, and having mechanically inclined friends assist me in repairing my own car. My alternator went on my car. I knew this. I told them that. Obviously they arent going to take my word for it entirely, they have to be sure. No problem. I asked for them to guve me a ring once they definitively concluded thst this was the issue. I waited until 4pm the next day to call, since I hadnt heard from them. They told me my car was all set and ready to be picked up. Let me interject here that alternators take under an hour to replace, and are usually not a super expensive part, however the alternator for my car was a little pricey. At Auto Zone my alternator was priced at $184. I know garages mark the price up, and I get that. So I assumed they would probably charge me about $250 for the alternator, then an hour of labor at $75/hr (which is on the high end for this area, but ok), so I expected a total of about $350 at most. I called, they told me the car was ready. I asked the total, and was told it was $461.60. Ouch. I reserved my skepticism for the work order, hoping that they fixed something else to come to that total. Nope. $89 for charging my battery and alternator, and $350 for the alternator itself, then tax. Needless to say, that was the first and last trip my car will be making there.