When we first moved to Temecula in 1997, Dr. Ocampo was the PCM for our entire family of four. She took excellent care of us then. I switched to Tricare West in 2014 before I retired from the military. Now that I'm on Medicare since November of last year, I had to find another doctor and fortunately, she popped up on the list and was taking "new" patients. I couldn't believe some of my information was still in her system from 2014. My very first physical exam will be conducted in March. Communication is very easy & convenient via their patient portal. All my messages are answered promptly and thoroughly. I'm very pleased & impressed with this system. I am overjoyed to be under her care again. She's very kind and compassionate as before. Her staff is friendly and helpful. I'm so glad that Kathy is still there as she was always so friendly & helpful. I know that Dr. Ocampo will keep me in optimum health as I advance into my senior years. read more

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Dr. Ocampo has been my family's doctor for over 35 years, we basically think of her as family. She's taken such good care of both my grandparents through all their health problems. The staff is so friendly and helpful, especially Kathy and Emma. We're always met with a smile and taken right away for our appointments, never have an issue with referrals, prescriptions, or getting results. It's hard to find a doctor and staff who truly cares for their patients, but Dr.Ocampo has always gone above and beyond to make sure we received the best care. read more

I recently began to treat with Dr. Ocampo in her Temecula office. I want to thank Dr Ocampo for the professional, caring, and thorough attention rendered to me. Also, her staff is prompt and professional when answering the phone, returning messages and getting you in for an appointment as soon as they can. A special thank you to Luz for her kindness. Thank you again Dr. Ocampo and her staff! read more

I love coming here. Doctor Ocampo is so nice and very good. She listens and try to really understand what you need to feel better and address your problem. Of course her staff are so great too! They are alll very helpful at all times. Always there o help you with anything that you need. read more

Very helpful & efficient staff . The front desk staff Luz was awesome, she's on the dot & friendly. I would recommend Dr Ocampo's medical services to my coworkers & friends. More Power ! read more

We have been seeing Dr. Consuelo Ocampo for almost 20 years now and we are forever grateful. She has a gentle and reassuring bedside manner. She is very attentive and reliable. The Staff is incredibly friendly and helpful. Cathy, Emma, Luz, and Jo. They always provide clear explanations to our concerns. We are very pleased. We highly recommend Dr. C. Ocampo to anyone. read more

Finding an excellent primary care physician is a blessing from God ! Dr. Ocampo is the absolute best in providing the utmost medical care. Her front desk assistant Luz , Ms. Cathy her nurse and both her medical assistants Jo and Emma have always been consistently kind , polite , caring , efficient and hard working. Medications refills , labs orders , referrals, follow through are always done in timely fashion. I am very impressed. Her medical assistant Jo got our medication approved from our insurance that requires prior authorization. It was an expensive medication and we did not think the insurance would approve it but She did it! I thank you all very much for all you do! read more

My husband and I just became patients of Dr. O'Campo. We are both very satisfied with our first encounter with her and her staff. She was very thorough during our exams and ordered all the yearly tests needed right away. We recently left RFMG as our amazing Nurse practitioner retired. Her staff, and I hope I list everyone...Luz, Jo, Allie and Cathy were great to work with. Very happy faces work in Dr. O'Campo's office. Thank you for your kindness and exceptional service !! read more

I have been with Dr. Ocampo and going to her office for over 20 years. The whole team in the office is always very helpful and friendly. They are quick and efficient in taking care of me whenever needed. Will be with them for a long time. read more

Dr. Consuelo Ocampo has been my doctor for 28 years. Proven she is such a great doctor and she do care and give real concern for her patients. i trust her so much as she saved my 2 daughters from a life threatening emergencies with her quick medical analysis and instructions. she is attentive genuinely to all my medical needs through all these years. Love her original staff Kathy, Jo and Emma. They are all very polite, knowledgeable and gets the job Done. Busy office and I do not mind at all waiting on busy days as they get the job done! read more

Very condescending receptionist ! They also need to make their new patient documents digital because requiring patients to print out the 20 page document is ridiculous. I cancelled my appointment! read more

We've been a patient since 2018. Dr. Ocampo is very nice and she helped my parents a lot. She helped my dad get on hospice and we had a great experience with them. Moving to and trying to find a new doctor can sometimes be difficult. I'm thankful I was able to find a good doctor. read more

My family has been seeing Dr. Ocampo for thirty years. We feel like she is a friend of the family. She has cared for my elderly parents, my sister, and my kids. She and her staff are always kind and welcoming. Just the other day, I had a blood pressure scare and Dr Ocampo's nurse called me right back and fit me in that afternoon so I didn't have to go to urgent care. I can't say enough good things. I never feel like anyone in the office is in too big a hurry to talk to me - and I know they are. read more

Dr. Consuelo Ocampo, her nurses, medical assistants, receptionist and staff are amazing. I've been going to Dr. Ocampo for almost 20 years now. Dr. Ocampo is a very caring, compassionate and experienced doctor. She has always been on my side and supported me through many health concerns. Her nurse Kathy, also a very caring, compassionate person has been a great asset in helping with referrals and dealing with insurance issues. Everyone in the office goes the extra mile to make sure you needs are met. I would highly recommend Dr Consuelo Ocampo and her staff to anyone looking for caring, quality and experienced health care. read more

Dr. Ocampo is a great doctor. She took my phone call and prescribed me the right medication to take care of my issue

I was turned down twice from this doctor's office. Although I was a new patient since July, 2018. Both times the office informed me that they weren't accepting new patients. This second time, they told me "We haven't been accepting patients as of August 1, 2018" ...I informed them that I've been a patient before that. They stated that they're looking at the system so it didn't matter what my insurance says. Interesting... Good luck to you HMO Patients - they're not seeing any of you either. This was by far the worst Doctor's office experience that I have dealt with. read more

Both my husband Michael and I have been patients of DR. Consuelo Ocampo for 12 years. Throughout this timeline, we have repeatedly been grateful that we were referred to her through a work colleague of my husband. DR. Ocampo's professionalism, knowledge, thoroughness, and gentle, quiet reserve equals her compassionate regard for all her patients. DR Ocampo demonstrates concern & care about her "patient family" with proactive deeds to ensure you get answers about your health issues. Along with her PA "Joy" (whose name matches her calm, positive personality), and the rest of her Respectful, Kind, Caring, Efficient staff, ("Kami" at the front desk and the Administration Support Team: Ewa, Kathy, Jo, Emma) we have experienced the BEST of medical care. A few years ago, my husband went for his annual physical and while there, DR, Ocampo correctly diagnosed 2 small abdominal protrusions as hernias. DR. Ocampo recommended a surgical practice, where my husband received excellent care and a remarkable outcome--after 5weeks, the surgeon stated my husband was doing well & could safely play golf. At one point, I became ill & was hospitalized & released. Following my release, I went for a followup with DR Ocampo, still not doing well. DR Ocampo left no stone unturned as she fast forwarded orders for more testing & appointments to see specialists "Stat". I was at the appointment on Thursday afternoon and 24 hours later Kathy called me with appointments to see 2 specialists on the following Monday & more testing on Tuesday. After 1.5 days of whirlwind appointments/testing, Kathy called me 4 separate times to make sure I'd received the messages and that I would need to start again on yet another antibiotic. Thankfully, because of Dr Ocampo, following appropriate treatment, testing & medical expertise of specialists, everything turned out well. For us, DR Ocampo and staff deserve so much MORE than 5 stars! read more

One of the best things about Doctor Ocampo is how much she cares about her Patients. In the era of COVID, where other specialists are doing phone calls as their main way of connecting with patients, Doctor Ocampo, the Nurse Practitioner, and the whole staff still see the necessity of office visits. With precautions of course. They are all wonderful professionals and I credit her and her staff for my good health. The only thing is, they all do such a good job, that they can't take any new patients. They have a waiting list because of the high demand with people in the area for a good Doctor. Thank you Doctor Ocampo. read more

Now here's some crap you don't hear everyday. I have been a patient of Dr. Ocampo's for several years but have been healthy enough not to be seen for the last 4. I called today to schedule an appointment and because I haven't been to the doctor for awhile, they are now classifying me as a "new" patient. Then the person goes on to say we are not taking new patients right now, even though I've been a patient of her for years! Who the fuck does business like this? Do not waste your time here, look for another doctor. read more

I have been going here for years. The staff is friendly and professional and on top of their game. The nurse practitioner Joy is the best!

Made an appointment 2.5 weeks ago for 3:30pm to see Dr. Ocampo, was told to arrive at 3:15 to check in. I arrived at 3:10 and immediately paid my co pay. I sat down and waited patiently for 40 mins and watched 2 people enter lobby/check in and be seen before me. I stood up to talk to receptionist and she kindly told me she checked me in and ill be seen soon. I waited for another 20 mins and watched another person enter lobby/check in and be seen before me. At this point i started to become frustrated, and kindly stood up to get my co pay refunded. The reason for my visit is because my family and i have been through an extreme hardship for the past 1.5 year as im sure the whole world has. We have had extra stress from things im not going to discuss. Past 2 months i have been experiencing a rapid heart rate with Rapid breathing (hyperventilating). Im 31 years old with a stressful job, and a lot of responsibilities that im not going to list. I have medical experience (paramedic). I'm almost positive my symptoms are related to stress which gives me panic/anxiety. I took time off work to see Dr. Ocampo and all i got to do was sit in her lobby for one hour watching people enter after me and leave before me. Which by the end of the hour i was starting to stress and get frustrated. Thank you Dr. Ocampo for adding to my pile of stress and not helping your patients. Your ethic for practicing medicine and helping people is 1 star. I highly suggest if you are reading this to not use her subpar service. Look elsewhere as i will be doing. read more

Dr Ocampo immediately accepted my 90 year old Mother last minute and treated HHS's with kids gloves very caring and loving as if it were her own Mother we are very grateful for her and her staff. She has been caring for our daughter for 29 years and now our Mom Thank you Doctor Ocampo read more

I have been seeing Dr. Ocampo for 20 years and have never had an issue. She has always been very caring, thorough, and professional. She diagnosed my fibromyalgia and referred me to an incredible rheumatologist. There is sometimes an issue getting an appointment but that's fairly common now a days. Joy is one of the FEW PA's that I am comfortable seeing and I trust her patient care. Staff has always been caring and kind. read more

Honestly, Joy is the best Physician's Assistant. Every time I have to go in and address something, Joy is always a pleasure to work with. She is very understanding, sweet and relatable. My reasoning for two stars, however, lies with the Ocampo staff. They are all very rude on the phone and make you feel rushed to hang up. I have had a serious health concern pop-up recently to which I have had to see Joy and receive a referral. I wasn't sure how long the referral would take before I could call the specialist to make an appointment, so I called the office to check to see when my referral information would post to the specialist. They quickly told me 24-48 hours, which was fine. Anyways, when I finally called the specialist a few days later (assuming my information was sent) the Ocampo office still hadn't released authorization so I could move ahead with scheduling an appointment. The specialist's secretary even told me I was better off going to the ER instead since it's not going to be until the end of the year before I can even be seen by the specialist that they referred me to. I have also requested for one prescription to be filled for 90 days instead of 30, and they say they will take care of it, but never do. (I've signed paperwork giving them permission to make the change but nothing's changed.) They are always wanting to give me a PAP because they failed to reach out to my previous health care provider, Kaiser, and retrieve my medical records. I have also signed paperwork allowing for them to do this as well, but nothing. Overall, due to the lack of urgency with my medical concern recently, I am looking for a new primary care physician. I miss having Kaiser! read more

I'm not sure why all the awful reviews for Dr. Ocampo and her staff? Both myself and my two children use Dr. Ocampo for our PCP. The receptionist is always friendly and personable when I'm in the office, the nurses are professional and prompt when obtaining vitals and chief complaint. The PA Joy who my boys normally see is very friendly, takes her time and answers any questions or concerns I have. Dr. Ocampo who I normally see is thorough although not very chatty. I guess some folks interpret this as rude? I don't. I'm at the doctors to have a health issue taken care of not hang out with the doc. I've never had an issue getting an appointment. I've been put on hold a few times but my wait was minimal. Once you're an established patient you can use the patient portal online to make appointments, view lab results and email the practice, etc. I don't like that all lab work has to be done at a private lab or X-rays must be done offsite, but that's more of an inconvenience. I did have one minor issue where a referral wasn't put in for two weeks as requested but I emailed them on a Monday and by Wednesday the issue was corrected and I was able to make my appointment with the specialist I needed. read more

I have been seeing Dr Occampo for over 20 years and I wouldn't see any one else. Dr. Ocampo and her staff are fantastic and are truly concerned about your health. She takes the time to let me know know what i need to do to keep myself healthy. She is always looking at most current alternatives to my situation. Kathy and Jo in the office are just as concerned about my health and I really appreciate all of them! Thank you! read more

I'm so happy I found Dr.Ocampo! She's very nice and takes the time to listen to her patients. I was so impressed by her thoroughness and desire to help me figure out my health issues. I've been to sooo many doctors but she's been the only one to stop and ask the basic questions and take action. I am in the medical field and I think she's a gem. She really cares and every issue (no matter how small) she treats the same. So happy to have her as my doc and look forward to a healthier me! read more

Dr. Ocampo has been my primary care physician for many years and I could not be happier with the excellent care that I receive and the help that I receive from the all office staff! I never have to wait very long to see the doctor, and the office runs very efficiently. Everyone is very caring and patient, and any concerns that I have are promptly taken care of. I highly recommend this doctor and staff! read more

I truly do not know where I would be without dr. Ocampo and joy! The staff is so friendly, I have been going here on and off since I was born! read more

I've been with Dr. Ocampo for 13yrs, I have no complained about her, she is great in listening when you're telling her what is going on with your health. Kathy one of het staff in the back office always gives a five star service, very personable, compassionate and show empathy at all. read more

So I brought my husband in today because he'd been coughing and running a fever for two days that would not break. We arrive and are informed that the doctor doesn't work on Fridays, so we'd be seen by the nurse practitioner. My husband mentioned that his stomach was sore because he hadn't been able to eat for the past two days due to lack of appetite. She pokes and prods him and comes to the assumption that he has APPENDICITIS and sends us to the ER! We get there and see a real doctor and guess what? Pneumonia. I have no idea how the NP could confuse those two but she did. We won't be back -- who knows what she'll tell us next time. read more

Been a HMO patient for years and never needed nothing, just yearly exams. I got a bad ear infection and she would not see me or give referral to ENT. Paid cash for urgent care and begged her for referral. Denied me, called my health plan and they got me one. Please read all her reviews, not good! Go to google and research her and staff. read more

Wow! And in no good way. *Difficult to know if the doctor is speaking to me or her assistant. *Didn't even glance at my medication list, which was provided at beginning of first appointment. *Prescribed medication and insisted I take them, regardless of my informing her, it had had adverse effects in the past. *Very quick to temper. *Im quite certain the fine doctor never heard much of anything I had to say. *It took the doctor THREE visits to look at my medication list. Then to boot, the Doc accused me of withholding information, rather than accept her short-comings. She almost convinced me enough I went and checked my information. (Sorry Doc, you blew it!) *Receptionist over-whelmed, which seemed to anger her (not sure "anger" is the right word, but we're all consumers here..you get my drift) *I felt as if the doctor was searching for "billable" services. *Receptionist called me to instruct my medical care...she's not medical personnel. What if I have a question?? Seriously??? *Not the cleanest waiting room I've sat in. *Wait time easily 30mins+ *Absolutely nothing special here. read more

I was limited on female physicians under my health care and so I chose Dr. Ocampo. I shortly realized I should've taken the reviews more seriously. I've visited Dr. Ocampo office twice, once for an ER follow up for a migraine and the other for and urgent care follow up from a slip and fall. Both visits have been unpleasant. The staff is rude and very unpersonable. Huge quality in a Doctor's office. Trying to schedule an appointment is ridiculous called several time before they closed at 5pm, and the recording said, "Our office is closed." at 4:30 really! In addition, when calling to schedule or reschedule the individual who is on the other end seems to be annoyed that you are calling and bothering them. Excuse me but you are working in a Doctor's office, last time I called, just RUDE! When I was seen by Doctor Ocampo, she had mentioned how my weight may be a cause of my Hypertention and, therefore, having migraines. Thank you, Captain Obvious! But losing weight has never been easy for me. I am of Samoan, American Indian, and Hispanic decent, its in my nature. Don't get me wrong not an excuse I've tried many "quick results" solutions and even boot camps. I'm just naturally thick. It is ultimately your choice who you choose as your physician but the reviews do speak for themselves. I am in the process of changing Doctors. Good Luck to you. read more

When I was looking for a new Dr. within my insurance plan I had multiple friends suggest Dr. Ocampo. I have only been in twice since choosing this office as my PCP but both visits have been great. I feel they take the time to listen to your needs and ordering tests before prescribing medication. Definitely a contrast from my last PCP. read more

I've had so many poor experiences with this office, from failed to call in prescriptions a few times so you're sitting at the pharmacy waiting on your prescription to be turned in. Waiting on results from X-rays, and MRI's that have been sitting in their office but they haven't gotten around to calling you. Waiting on them to send those said MRI's to the neurosurgeon so that he can tell you what to do next. This place is unprofessional and forgetful. Will be changing to a new Primary Doctor that I might be able to see instead of her assistant. read more

The only reason I gave 2 stars is because of the really nice lady at the front desk, and Joy the PA. The rest of the staff is rude, and filled with attitude. I believe my doctors wirk for me. I choose them, my insurance pays them and so do I for co-pay. I am trusting them with my health care and life. I had to take time off of work due to my migraines and personal issues. I needed forms filled out regarding my migraines, and I had specified only to release my medical care for my migraines only. Surprised, 2 years later I found out they had released more information as well as a misdiagnosis of major depression. I again needed forms filled out to keep my job, they refused to fill them out, telling me that i must go to a specialist even though it had to come from her since she had "diagnosed" me. She's shes also told me that im to sick to work and that I should file for State disability. Im military and military doesnt pay into state, so I asked her about SSI. She told me Im to young for SSI, but Im not well enough to work, and she wont fill out the forms releasing me to work si what am I to do? You can only see her fir one issue at a time (another way for her to get more money). And if your 5-10 min late then you have to reschedule, but they can have you waiting 90-120mins (missing other appointments) and its not there problem. They say they have submitted for an approval for a specialist and weeks later the insurance still havent received them. And the doctors she sends you to all have bad reveiws. I still have undiagnosed issues that havent been diagnosed yet aftervalmost 6 months. All i got was, you needto learn to live withbthe pain. I had enough of this office. If I could see Joy out of this office I would, but until then i have to go and find another doctor that will work for me. read more

I never take the time to write a review but let it be known I have switched primary care since this incident. This office administered a shot to me which was not necessary but they promised it was covered by my insurance. We are 2 years into this dispute. They have now sent me to collections. Trying to ruin my perfect credit for a mistake they won't admit too. I did not need the injection but they assured it was covered. Switch to an honest office and do yourself a favor to avoid this headache. read more

Dr. Ocampo has been my Primary Care doctor since 2007 when we moved to Murrieta from San Diego. She and her staff really listen to all my concerns and is very receptive to everything I need to take care of my health. Everyone in this clinic is more like family. They are all very professional and quick to respond to all my requests. I have referred friends and family to Dr. Ocampo and they are all happy with the kind of care they receive. read more

My mom had been going to this office. Many times saying her head didn't feel right. Both Dr and the PA would say she had Parkinson or just depressed and give her pills. She died of a brain tumor that could have been found earlier with qualified medical help. Dr saw my mom even after diagnosis, suffering from tumor and recommend vitamins and a mammogram. If you are truly concerned about your health, do not see this office. read more