I operate a high end design/build company. I can be a bit picky, especially with glass, you get one…read moreshot at it. I asked a lot of questions and am looking for answers, not to be reassured. From the estimator, to the installers and office, they know what the hell they're doing and how to treat people. I couldn't be more happy with the service I received from "Texas, mirrors and doors." I got a glass guy!

The last step in our bathroom remodel is to replace the mirrors. Based on expert advice, we…read moreshould remove the old mirrors and install new mirrors. The old mirrors are 24+ years, but in good shape. We popped by Texas Mirrors & Doors this morning to look at their mirrors and frames. Stacy greeted us and immediately appointed us to sample types of glass and frames to view. Their estimate included frame, mirror and installation...one stop shopping. She provided the estimate in minutes and also emailed the estimate. Our visit at Texas Mirrors & Doors was pleasant, effective and efficient. We really like that this is a family owned, local business. They do both commercial and residential projects. This business was established in 1981.

Fantastic folks in all 3 Austin locations with only one exception the old grumpy guy at St, John's…read more At a supplier it maybe a standard to have one grumpy old man. He's really tolerable, kinda like stuttering in line at a NYC deli "next, back of the line for you". I really came here to praise the Bratton Lane and South Austin locations, amazing people, amazing service, I feel recognized and appreciated. They're so helpful patient. ABC is amazing, great service and people.

Prices are 20%+ on avg higher than my other distributors. I use ABC only when I have to. I avg…read morethree reroofs per month. I am not a large contractor, but I dont like feeling ripped off.

Window e-store made ordering a window so hassle free and easy. Their customer service is top of the…read moreline and the quality of their products is great. Thank you for providing a great product and great service.

The windows looked great but wasn't as I expected it on the STC rating part of it since I live…read moreright next to the airport and did emphasized during my quoting process. And one of the window that is a single hung keep having rain water sit inside the sill creating a pool until it dries out on its own. But overall, I am still happy for these windows. Derek replied really fast and quick and with patience on every issue or request. He is really eager to help me resolve any concerns and problems that I have and throw at him. And his crew has the best customer service to all the contracting I've dealt with this ADU project. Even that he is out of state to my project, his responding rate and resolution are far better and exceptional compared to my local contractors! Their website is the most friendly and quick simple quote that I didn't have to WAIT for a service quote to get back to me like all other window companies and still getting my requests incorrectly. I love their website quick quote features and the amount of optional features to my desire. They really held my hand through the entire measurement process and making sure it's correct. And my order actually came not only on time and actually arrived 1 full week early. Just as promised delivery date! I will definitely order from him on my next future projects but will persist for his tier 3 window quality.

As a landlord , I have to make decisions about purchase orders for my property. I contacted…read moregrainger to get a quote on a case of freon and was told they could not give me a price because I was not a/c certified. I explained that I would be having my maintenance tech make the purchase and arrange delivery, that I was just confirming what company had the lowest price to expedite the process so that when he finished the job he was working on he would know where he was going to pick up the materials. I can understand not selling the products to unlicensed amateurs but not being able to quote a price to the person who has to make the decisions about where money is spent I promise you is a huge mistake.

Grainger did some soul searching or something because they are back! Needed a capacitor for an AC…read morecompressor. Called and talked to a very polite english speaking woman. They didn't have the exact part ,but she connected me with a technical expert that provided a compatible part. Who then connected me with the store to verify inventory and pull the part before I arrived at the store. Paid over the phone and the part was waiting for me. Back on the job site and part replaced before lunch was over. I am back to using Grainger as my first call.

Use this place for work often easy to call Lynn order and just pick up or just come over and get…read morewhat you need great service as you're very thorough. Good customer service on the front side and the back side if you need metal definitely suggest it.

So my teenage son got into welding last summer after a class at Laguna Gloria. Normally dad is on…read morepoint to teach the kids how to do things, but not so much with this. He quickly gained more knowledge and experience than I had, and I ended up in the "drive him places and pay for stuff" position. So he gets a welder for Christmas and then needs some stock to build a welding bench. I tell him to make a plan about what he needs and to find a metal shop and we'll go get a quote and pick Up what he needs. Man, I was figuring he was gonna be in for a rough ride on this one. But the guys at Westbrook we AWESOME. Super patient with him walking through his project, giving him a quote, working on a re-quote, and when the price still wasn't in the dad budget, helped him select some useable parts from the scrap area to work towards what he needed. And when they learned he was just starting out, they said "hold on, we've got some scrap that's too small to sell" and handed him a box with about 10 pounds of small parts and told him to go practice... which he did." (He managed to build a nightstand like table with them... not bad!) Long story short, my son has a new hobby and I will basically go here from now on whenever we need metal or welding supplies, because the level of service is out of this world.

I am writing this review as a deeply concerned and disappointed customer. As a woman, I find it…read moreimportant to share my experience to protect others from similar situations. Recently, after placing an order with Door Outlet, I received incorrect and/or poorly manufactured items. While going through attempts to rectify, I was sent up to Don (the owner?) and in a normal text conversation trying to find out a timeline, there was a delay for a"spider bite". In a check in follow up, he, the business owner sent me inappropriate and unsolicited photos of his body, allegedly to show the spider bite. This behavior is completely unacceptable and horrifying, especially considering that I have never met this person in any capacity. No matter who agrees or disagrees as to the items purchased and the disgruntled nature that I as a customer may have felt, this photo incident is a severe breach of professional conduct and decency. No customer should ever be subjected to such inappropriate behavior. I strongly urge Door Outlet to take immediate action to address this issue and ensure that their communication practices are respectful and professional at all times. I hope this review serves as a warning to others and a wake-up call for them to implement strict guidelines and training on appropriate customer interactions.

Another company left us high and dry, but I called and Arthur got us fixed up quick! Within minutes…read moreI had photos of in stock options and once confirmed, these were framed and ready in less than 24hrs. Very surprised with the quality of the 2 doors, which were 30% less than the other company I'd originally purchased from.

I love my new solar screens, my house look beautiful. Josh went above and beyond to fit my very…read moreold sliding doors with screens as well, at my request. The process was easy and thorough. I especially like the video explanations of the entire process, it was all very helpful, especially because of my overnight work schedule, it's not always easy to meet with people or spend time on phone calls etc. Josh and his team came and installed the screens without ever needing me to come outside or lose any sleep :) I highly recommend Josh Hobbs for your solar screens.

We went the DIY route, measuring and installing 6 solar screens ourselves. Ours is a new home with…read morealuminum-framed windows. The back of our home faces west, so the afternoon sun in the summer can be brutal. We bought the wider framed screens with a cross brace, since our windows are rather large (35" x 70"). We chose 90% screens because of the western exposure. Ordering the screens was easy, particularly since all of the windows we wanted to screen are the same size. But our windows have narrow recessed edges so we weren't sure at first about installation. We didn't want to void the window warranty by using screws. So we sized the screens to match the protruding portion of the windows and purchased heavy-duty outdoor Velcro strips (1" x 4") to attach the screens. Our process was to attach the fuzzy side of the Velcro in the same location on the frame of each solar screen. This made them all interchangeable. Then we put the matching half of the Velcro in place on the screen. Lastly, we removed the backing, lined up the screens, and carefully put each screen in place, pressing firmly to secure. We chose to attach Velcro only on the sides of the screen frames, for ease of removal when we want the sun's heat and light in the winter. The frame color we chose closely matches the original window frames and house trim, and the black screen matches our screen porch, so the solar screens look very much like they belong. I recommend you be choosy when selecting frame and screen colors, as they can change the overall look of your home. Picking up your DIY screen order is an efficient process: when the screens are ready (ours took about a week), an email arrives with directions to a small industrial park, a code to enter the stowage space, and the location within of your screens. Once inside, there are doors to compartments that contain orders. This is how 24-hour pickup is made possible. My only gripe, a minor one, is that one of the 6 screens has an obviously darker area, perhaps a crease in the fabric. But, all in all, this was a great experience. We expect our west-facing rooms will be more comfortable this summer than the last one.