I walked into the store one day after work hoping to find the couch that I fell in love with at…read moreanother furniture store. I was able to find it (priced great) and Christian answered all my questions regarding the delayed deliveries happening across town. He helped me finance my dream couch and was patient with the entire process of me sitting on the couch for an hour deciding if it was THE ONE. Every step of the purchase from the financing to the delivery was easy and effortless on my end. Christian was easy to get ahold of, responded extremely timely to any questions I had, and my couch came a month early! After one week of enjoying the new couch, there was an incident that caused the fabric on a cushion to snag and fray. I again, contacted Christian and within minutes he was able to provide me with protection plan info and gave me all the info I needed to file the claim to get the cushion fixed! This is my second major purchase from the Ashley Store in Redding and I have not been disappointed yet!

Be very careful ordering from this store (Redding, CA)…read more We ordered a sectional and one of the pieces came damaged. The delivery driver stated we could not refuse delivery (they would not take it back with them), and that we needed to contact Ashley to get a replacement piece. We've been going through that process for 3 weeks now and have not gotten any resolution on it yet, they are now asking for more pictures (even after the delivery driver took pictures). I finally called the store today and the manager asked if I refused delivery? I stated that your subcontractor (for delivery) told me that I could not refuse delivery and that I needed to go through customer service. At that point I realized something was off. Funny enough, I have a ring camera setup inside to record our Scottish Fold cats (for my wife's Cattery business), and it's high on a shelf but it captures the whole living room area and the audio is surprisingly good. I let the manager know that I do have the delivery on video including the part where I open the piece and see the damage, and when they tell me I cannot refuse delivery. If this is in violation of Ashley corporate policy I believe this could be a legal issue. Really though I don't want to press it, I just want a new piece to replace the one that is damaged. He said the process would be to send someone out to see if they could fix it. It seems quite ridiculous to me that they could deliver something that is "new", that's damaged and not replace it with something that is new and undamaged. That Ashley would consider just fixing something that is damaged rather than automatically replacing it with something that is new and undamaged tells you really all you need to know I think about them as a company. I don't live by an RC Willey anymore, but I had an issue with something that came damaged by them before and they replaced it with a new item no questions asked. So do what you like ordering from them, they do have decent furniture for the price when it's not damaged, but know your rights and do refuse delivery, even if the subcontractors they hire to deliver provide you misinformation (or outright lie, depending upon what they have been told they are able to do). I have more pictures but I got one without the delivery driver's face in it here for privacy reasons (live photos is so nice, thanks Apple), but there is also some of the internal wood cracked and more other damage. It still works, but when you're paying for something new to come out of the packaging like this it's very disappointing. Ken

They were friendly, helpful and delivered my new table and chairs quickly! Overall great experience…read moreand great service.

Husband & wife team (Owners at Eppersons) were recently at a collector sale I attended to find…read moreitems for their auction. They were extremely rude to the lady having the sale, belittled her, tried to harass her into lower prices such as $10 for $100+ items. Told her " you have 2 of this item" as if that excuses their behavior. They hid high priced items under lower priced items in boxes so the lady couldn't see them. Grabbed items the lady told them were not for sale, or already pd for by other customers. They removed items from their boxes so it looked like the items were still there. This young Lady didn't see half the items they snuck out to their truck as there were 20 customers at a time. When they left the husband could be heard yelling obscenities all the way out to his truck. Very intimidating and disrespectful. I have seen this couple do the same to people at other sales in the past

My friend just bought a couch and a mattress, for under 2000.00!!!! The service was amazing! Bobby…read moreis very kind,honest individual.He also thru in a mattress cover! Upon delivery they will remove the old furniture! NO CHARGE! I absolutely will be going back for. My own couch very soon.Highly recommend this business!

Excellent service and sooooo easy to do business with. Great products wonderful delivery and…read moreset-up. Highly recommend this store, Sweet Dealz !!!

Love this store and the large selection they keep! Lots of fun look for treasures and things you…read moreneed!

I ordered a queen size bed supposed to be put together they delivered it and put together I needed…read morea bed so I took it put it together. It was defective. I called that night. I called two times. After that nobody came to fix it. Nobody came to look at it they will not refund my money. They will not come get it or give me my money back, they said I had to refuse delivery in order to receive my refund! That just doesn't make sense!! How would I know it's defective if I don't try to put it together!!!

This review is a long-time coming. One of my clients, a global beverage company, has manufacturing…read moreoperations in Siskiyou County amongst other places and needed to purchase office furniture for their reception area, conference rooms, administration offices, warehouse offices, and more. After researching a number of furniture companies both locally and online, we chose to work with Caliber Office and couldn't have been happier with the experience. As other reviewers have noted, what stands out about Chris Cable and his staff is their high degree of professionalism and their excellent service standards. They are very responsive, reliable, honest, and hardworking, and they go out of their way to ensure that the the work is done well and on time. Ours was a complex purchasing project that involved multiple decision makers and thus lots of questions, differing opinions, and unexpected changes that could have easily frustrated any vendor. But they took it in stride and did everything right, which I really appreciated. Most of my clients are in the San Francisco Bay Area, but my experience working with Caliber Office was so good that I don't hesitate to call upon them for help when the need arises. I highly recommend them.

We have used Caliber for all of our business needs since we opened our first tasting room for our…read morewinery in 2011. The pub tables and stools are still a part of our mingle space and have held up really well. We also purchased fabulous cabinets and casual meeting furniture for our tasting room. I love it so much. Chris listened and directed us to exactly what we wanted. I am quite happy with the result.

One of my best experiences with having contractors in our home. Polite, reliable, and respectful…read more They clean up their work site well. Their years of carpentry experience is evident. Glad they also service Shasta County. Very happy with final results !

What a great crew !!!! Their crew from sales to installation were fantastic !! My new carpet is…read morebeautiful and the installation was top notch. They moved all my furniture and put it all back where it belonged. Tore.up and hauled away the old carpet. They even vacuumed it 3 times. Absolutely recommend Red Bluff Interiors..

I have shopped at PC True Value as a frequent regular customer for five years, despite the fact…read morethat they refused to let me open an account for business. They carry a good selection at typical prices and are located close to my home, but they have no social skills. Never a smile, hello or any eye contact Today was the worst. I asked to return a defective sprinkler that I bought last week. They informed me that they do not accept any "used" items...I explained that I had to first "use" it to discover it was not functioning, but they wouldn't budge. What a racket?

Very unfriendly, they seem to be put out that they have to wait on you I was doing them a favor for…read moresupporting a local business but I will go to Redding.

From the moment we walked in to when our beautiful new furniture was delivered we were treated with…read moresuch professionalism, care and respect. From Shelley, our designer to Bob the owner we had all our questions answered and found exactly what we were looking for. In addition Shelley very diplomatically explained to us that we may be going to big - to dark in our design and suggested other pieces that actually saved us money and fit perfectly in our new home. 5 star all the way.

An Ethan Allen customer since the 1980s, it was disappointing to experience such disrespectful…read moreservice at EA in Redding. While I understand there are those who do not believe the science of COVID, it seems to me from a business position, the sales person working with me would want to wear a mask when I expressed concern that she did not. I have lost a friend and have family members still reeling from the virus; I have a condition that requires I be careful. Therefore, from plain old ethical 'business practices' when I expressed concern a second time on the phone discussing my purchase receipt, the salesperson slammed me with her response. It was insulting. She let me know that my concern was insignificant because "there's all sorts of information out there." I bought a floor piece that day for a great price. I was going to order much more furniture and lots and lots of window coverings! What happened to good old fashioned service to the customer? I guess this EA doesn't need business. The 2 stars are for the gentleman, Bob, who called me very soon after my purchase to set up a delivery AND for respectfully wearing a mask at my home. Thank you, Bob and your assistant. I am grateful for your professionalism.