Horrible flower place. I came here to get some flowers for my wife and the flowers were all messed up and they were already peeling off. I asked for a refund or for them to make the flowers again and they refused to do that as well even though they had told me they were able to do that on the phone. I don't recommend this place at all. Worst flower shop of all time read more

Conroy's Flowers - Florists Near Me - Downey, California

My boyfriend bought me a bouquet of flowers from here. This is the prettiest bouquet I've ever seen, I love them! read more

Conroy's Flowers - Florists Near Me - Downey, California

If i could rate a negative 5 I would. After confirming two times before purchasing verifying what I wanted I still was delivered the wrong standing spray. I placed an order four days in advance and was told will be done in two days. I ordered all blue flowers and blue bow, nothing that they delivered was what I ordered and all Nathalie could say is we dropped the ball, and sorry. Sorry doesn't make things right. I can't explain pink flowers for a Marine's funeral. They called the funeral home to ask the time they open but what's the reason to call a funeral home if you going to leave the item outside. You know what Nathalie's response was, we had other deliveries to make. How about getting the order right (PERIOD). No sincere at all. If you are looking for what you want DONT GO TO TO THEM. read more

Conroy's Flowers - Florists Near Me - Downey, California

I used to drive to Down Town LA to buy flower arrangements for my Lovies till I met my new Florist Nataly at this location in Downey. Nataly asks me questions like, what flowers I like? Whats the ocation and budget" I have been impressed with what she creates everytime. Nataly throws vibes of someone who loves what they do. 5 stars well earned because of Nataly read more

Conroy's Flowers - Flower Arrangement Created by Nataly - Florists Near Me - Downey, California

i was from out of town and i asked if there were any libraries open since i just lost my phone and the older gentleman at the counter told me that all of the libraries were temporarily closed. i'm so glad i wasn't actually there to buy anything, but these devils decided to give me the wrong information instead. they should consider closing their doors for good. read more

Special shoutout to Nataly great service giving me a great price meeting me at my budget made this day a little more special read more

Conroy's Flowers - Florists Near Me - Downey, California

I'm giving this place a NEGATIVE infinity star review! This place is a JOKE! Ordered a same day delivery arrangement for Mother's Day and the recipient received a completely different order! Looked like I placed the order through the "wish" app! Looked NOTHING like the picture! Paid $100 dollars for a cheap 3 flower arrangement! I laughed so hard when I received the picture from the recipient! This quickly turned into frustration. Yasmine from Conroy's Downey is so unprofessional! I requested a refund and she rudely told me to call back another day! So now I'm expecting f a call back from Maggie, the "manager" Please! DO NOT BUY FROM THIS PLACE! UPDATE: I showed up to their shop! Yea, I picked up the flowers from the recipient, went to shop on Lakewood & imperial, and asked them to redo the arrangement! They tried to tell me their recipe for flowers... sssshhhh I didn't want to hear it and told them I wasn't leaving until my arrangement looked like picture. Is arranging flowers so difficult? I could've been extremely petty, but all I wanted was for them to do their job correctly! I now give them 2 stars for the inconvenience! read more

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I had placed an order about a week prior to be pickuped on May 11. I received the email confirmation and upon arrival I was informed it was not ready nor was my name in the system, yet I had confirmation. The employees asked if I ordered at the right store and they asked to see the email 3x. Got my order in the end but it didn't come with a personal card nor a bow as I ordered. Situation was upsetting, frustrating and disappointing because I didn't receive exactly what I paid for. read more

We had a family member pass and we wanted to send a beautiful flower arrangement. We called someone that has been in the business for quite some time, Conroy's Flowers in Downey. We got "Bountiful European Dish Garden" $69.99, total $95.89 w/ delivery and taxes.(picture below of advertised and actual) My wife had ordered about 9:45am this morning, and the flowers were delivered at 7:40pm and they were very unpleasant! We were so embarrassed of what had shown up, they looked dead and dried up and wilted... We will never use another Conroy's flower again, what an embarrassment. If you want flowers make sure you go in and grab them yourself, and I would never suggest using Conroy's. They should refund us and deliver a correct arrangement since this was a very special time and they failed miserably. ***Update*** The flower shop is saying that they delivered their best and that they can go pick them up. They have not seen the pictures as of now, I just sent them the pictures. I will update this after they view the pictures. The rep said they would refund, conroys is disputing... read more

Conroy's Flowers - This is what the flowers were supposed to look like. - Florists Near Me - Downey, California

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Where do I start no stars for this location my Dad ordered my mom some long stem roses for their 50th anniversary and was told they would be delivered by 10 am in the morning on their anniversary day 10am came and went with no delivery so my Dad asked me to call the location and I was informed that they hadn't even left the shop as of 11am I was told they were on their way 1 pm and still nothing so I called again and was told they were on their way mind you the shop is literally 2 minutes from my parents house 3 pm my dad went to the shop after several lies on their employees part my dad was told that they were delivered to the wrong address my dad was pissed and asked for a refund which he was told that that couldn't happen till Monday this is Saturday cause the manager wasn't available bottom line is this place is a joke and after reading several of their reviews on here and their website I will never recommend them to anyone iam suggesting to you to use a little shop who cares cause that's their lively hood these big companies can careless about customer service my grandma was in the flower business for 40 plus years and owned several shops before retiring and I guarantee you that she would never allow this to happen to her customers CONROYS YOUR GARBAGE !!! read more

Received Valentine's arrangement and it was not arranged instead it was pretty sloppy. The roses wilted too quick (within days) and the lily's and other flowers were all over the place. I'm sure the arrangement was a pretty penny. Very disappointed with Conroy's! read more

My bestfriend recently lost her husband in a tragic accident so I was looking for a beautiful bouquet to send her. I found one online and had it delivered. When I arrived to my friend's house the arrangement looked NOTHING like the picture. I ordered a large so I was expecting the arrangement to be FULL. The pictures online are very deceiving. When I called to ask for a new arrangement, they asked for the arrangement back. TACKY. But, I let them because I wanted them to see what I received. When the driver arrived with the arrangement, it was exactly the same. I will NEVER order from them again read more

Conroy's Flowers - Florists Near Me - Downey, California

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So , I came in to get some flowers for my mom and I was looking for a bouquet. I found a bouquet a white plain one, but I wanted to add more flowers to it. The vase was pretty empty so I let them know which flowers I wanted and to add them in. When I suggested which ones I wanted, one girl told me no you can't do that mind you I said that I would pay for the flowers , pay additionally along with the vase that I wanted . Another girl help me arrange the flowers that I picked separately from the vase to fit inside the base. Then she offered me a bigger base to fit the flowers that I wanted. I let them know. I also wanna more greenery, and they stopped me again from adding are ordering my flowers. If i want to spend and make bouquet bigger why can I do that? Are you rushing to close & not let me buy what I want ? Are these flowers for you ? Orrrr?? read more

I've put an order in 3 times with conroys bell, and 2 times with conroy's in downey. Lets you go through all of the order including writing a note to the recipient, payment etc then the order doesn't process, doesn't say why, and they don't answer the phones. Maybe they don't service the area, it's 10 miles from them but if that's the case they asked for the delivery zip, 2nd question, they should not let you continue and waste your time. Elizabeth Yellen read more

Pictures are worth a thousands words . Let just say what I ordered was nothing like what was received. Especially, for what I paid, which was $74.09 (includes service fee, delivery fee, and taxes). Not only, did it not look anything like the picture on the website , it wasn't even full. read more

Conroy's Flowers - What I ordered. - Florists Near Me - Downey, California

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Terrible I ordered an arrangement with a cat in a basket. It was my daughter Anniversary. When it arrived it looked like the cat was smashed. Who ever made it has no talent with flower arrangements. Terrible very disappointing to me. I will never buy flowers here again! read more

First off, I understand that the Downey Conroys is not responsible for what other Conroys flowers do BUT there is a definite problem in how they train people when it comes to orders that are wired. Let me explain. I ordered at 10:03am this morning some flowers to my daughter for her 16th birthday. I called it in and they were very efficient at charging my account and getting all the information required for the delivery. Fast forward to 2:40pm. I contacted my ex-wife to ask if our daughter received the order and it still was not delivered. I called the same lady (who I just found out was the manager) and she put me on hold and, I assume, called up the florist that the order was transferred to. She came back on the phone 5 minutes later and told me that the driver for the other florist was still out delivering and that the flowers are on board. Awesome. I told her that I would wait and see. Fast forward to 4:30pm. Still no flowers. I called the store again but the manager had left (at 3pm). The lady there didn't know what I was talking about and stated there was no order placed. I was livid. After about 10 minutes of back and forth I agreed to let her call the manager and try to find my order. I hung up and learned at 5pm that the order was delivered from my daughter. I then got a call from the Conroys stating from the lady that she hadn't looked in the "wire transfer" box so that's why she didn't find it. She stated "Well, there's nothing I can do about it but thank you for the order." Someone needs to train these people how to handle situations when the manager is out. Obviously the manager knows way more than the people under her. I gave 2 stars because it was delivered but I was going to give 1 star originally. I honestly do love this store but as far as calling them to deliver out of their immediate area I would go somewhere else or deliver it yourself. read more

So I picked up some Mother's Day flowers for my mom today and honestly was disappointed in how the flowers were arranged and the flowers themselves. It was a big letdown and I don't see myself spending the kind of money I did for this shop again. I posted two photos the flowers I got and the picture of what they were supposed to look like. I ordered an online delivery from the website last year ( don't know which shop it came from) and the flowers looked exactly like the picture. So to have them look so sad was honestly a letdown. So be aware that you might be paying for an arrangement that looks nothing like the photo and is a big letdown. read more

Conroy's Flowers - 1-800 floral melody - Florists Near Me - Downey, California

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Horrible job. What I ordered and what they delivered were not anything close to each other. I asked for a sympathy arrangement and they include bright neon green carnations? They used the cheapest flowers and sparingly I might add. The size does not compare to the picture and the flowers do not compare to what the picture shows. Awful, I do not recommend this location. read more

Conroy's Flowers - What I expected on left, horrible arrangement they delivered on right. - Florists Near Me - Downey, California

Love the flowers! Grabbed a vase for Mother's Day, and the bouquet was so beautiful. Everyone was super friendly and accommodating.

I came in to buy my girlfriend flowers and Alexis was nothing but amazing at fulfilling my last minute bouquet need. The flower shop was nice and clean. 10/10 read more

Horrible experience !!!!! Never again will I use their services and warn everyone to do the same. I was a first time customer and placed my order online and when they were delivered to the person I sent them to they were nothing like what I ordered they were: not the same flowers, not the same colors and way less flowers then I ordered (barely any flowers ). I was ripped off. I went in person to complain and was there an hour trying to have them fix their mistake and what they gave me was the embarrassment of involving the person I sent the flowers to ; to return the incorrect order and having them replace it with a new one that still wasn't even what I ordered. Never again they ripped me off, stole my personal time (defeating the propose of online ordering) , bad customer service and don't get what you order. read more

Conroy's Flowers - What I ordered - Florists Near Me - Downey, California

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Just had flowers delivered ,, the guy had no face mask protection right at my door not caring if someone at my home was at high risk ,, come on Conroy's you need to keep up with the world and get informed,, ask fedex or ups how their adapting to Business in these times,,, stop the spread of covid -19 ,,,i was very disappointed in your business practice read more

I stopped in because I needed a small, inexpensive gift for my sister who had just had her baby at Kaiser Hospital. I stopped in looked around and found a really cute 3-carnation arrangement which were dyed blue and sprinkled with glitter. I choose a really nice helium balloon to match and the lady was more than happy to help me with everything. Next time I need something simple I think this will be my stop. read more

Conroy's Flowers - Florists Near Me - Downey, California

This place sucks point blank. I remember going here last year for mother's day to pick up a bouquet of flowers. Everything was fine until one short, troll looking, very unattractive worker took it upon herself to get in a huddle with her other ugly co-workers and whisper something about me. It was so obvious that you couldn't help but notice it. Needless to say, I confronted her and she looked all surprised while the other staff busied themselves pretending to work all of a sudden. She claimed she said nothing but my friend noticed it also. It wouldn't have bothered me so much had I not been in a hurry and just getting over an illness. I mean who really wants to deal with that kind of immaturity? I was in a pinch for flowers so I bought them anyway after telling her off. After that? I then I went home and laughed with my family and friends about how horrible looking and rude they were. Wow. read more

A couple weeks ago I ordered a bridal bouquet from a different flower shop it was terrible. Its was nothing like how I wanted it and the people there were so rude so in my frustration I grabbed the bouquet and left. I walked into Conroys and I explained to the lady what had happened she was so nice and understanding. Right there on the spot she fixed my bouquet she added more roses and orchids its was just so beautiful and at a reasonable price. Needles to say they saved my wedding and I was so happy. Ill be shopping here for my flowers from now on. read more

Conroy's Flowers - The Beautiful Bridal Bouquet Made For Me - Florists Near Me - Downey, California

I came in to pick up my flowers for valentines and I adked one of the girls of she had yellow ribbon so she could tie the flowers and she said "no" in an upset tone, I let it go as I didn't want to ruin my day. But how can you not have yellow ribbon? In a flowers shop for valentines day? It just doesn't make sense. It was disappointing to say the least, second fail was that I asked for a yellow rose, I called several days in advance, when I received my rose it was of an orange color, again the girl told me with an angry tone "this is all we got" I wish they would have called me so I could have gone somewhere else to pick up the yellow rose, o took the orange rose and left. Went over to Albertsons and paid another 5 bucks for a single yellow rose. Very disappointed to say the least. read more

If it was an option to give Conroy's Flowers/1800flowers @ 12565 Lakewood Blvd., Downey, Ca zero stars, I would have. They do not sell as advertised. Prices are bait & switch. No customer service...they don't care. read more

I came in today looking for a corsage without ordering in advance, jazmine and Alexis were so helpful with my last minute order I really do appreciate it great customer service. read more

I had ordered all my wedding flowers from here and I absolutely LOVED them!!! I was so worried at first but after talking with the florist who designs them I wasn't worried about at all. The day off when I had received them I was so obsessed, I still am!!!!! I'm so glad I had walked in here, NOW I definitely know where to go if I ever need floral arrangements!!!! read more

Conroy's Flowers - My bouquet!! So in love!!! - Florists Near Me - Downey, California

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Very GOOD customer service. Recommend them highly. Thanks Conroy's!!!!

a total mess. no customer service whatsoever. stood in line with no acknowledgement from any of the 6 employees working. manager did not know how to social distance. horrible experience. P.S. please hire talented florists instead of having underage girls with no customer service experience in charge. the arrangements were overpriced and very underwhelming. ended up just walking away :( read more

if I could leave less than ONE STAR, I would. I ordered an arrangement recently for my God Daughter to be delivered to her school. Because I placed the order on a Sunday and my usual florist was not open or available, I chose to go online and use 1800flowers. The website allowed me to select "School" and I had already verified that they could be delivered to her at the school. I paid additional fees for the next day delivery, too. The next day, I received an email that the arrangement had been delivered. When I spoke with my God Daughter later in the evening, she said that the florist left her a voicemail saying she could come and pick up her arrangement. Which means THEY NEVER ACTUALLY DELIVERED IT!! This was supposed to be a special surprise for a 15 yr old girl. RUINED!!!!!! Not to mention, why would you call the RECEPIENT to pick it up rather than the person who sent it? No one bothered to notify me. I called 1800flowers and complained. I then called Conroy's who was the delivering florist. I spoke with the manager who cut me off when speaking, was extremely rude and blamed everyone - 1800flowers, the school and her new hires who were in training. Not once did she accept any responsibility. Even her "apology" was rude. She said that the order was cancelled on her end and so I needed to take up my complaint with 1800flowers. It's a shame that trying to send a gift to someone can turn out to be such a disaster. I would never recommend using Conroy's or 1800flowers again. read more

Original order was not as expected but the shop delivered another to correct the discrepancy. The second delivery was breathtakingly lovely and made up for any disappointment. I would definitely buy flowers from them again. Thank you to the staff and owner. read more

Love everything about this place .the arrangements are beautiful and different.They always have great attitudes and try there best to help you quickly.Looking forward to get my Mother's Day flowers. read more

I called and asked how much I would need to spend to get a nice flower arrangement. I was told something nice would be $60-$70. With taxes and delivery the total was $99. Delivery was prompt, within two hours, that was the good part. What was dissappointing to me when I saw the flowers just after they were delivered it looked as if a child had just stuffed them in a vase without any attempt to arrange them. The flowers did look fresh but they were not arranged as one would expect for $60-$70 by any means. read more

My husband ordered a flower arrangement from 1-800-flowers. Conroy's was where the flowers came from. He paid 20 dollars extra for delivery, the total amount was over 67 dollars. First of all the arrangement was two hours late. Second, the arrangement did not look like what it did on line. It only had 8 small roses in the whole arrangement, not even a full dozen. The arrangement was so tiny! Never using them again. read more

I had ordered a beautiful bouquet on Teleflora for my mom for mothers day. This Conroys ended up being the florist for my order. So when the order arrived on Saturday, it looked absolutely NOTHING like what I had ordered. Night and Day! So I called to complain to Teleflora, they contacted Conroys and let me know that they were willing to pickup and redeliver that same day by 1pm. So I waited, and nothing. I called Conroys and was told by 7 ! Again, I waited! Nothing, I was gaven excuse after excuse.I was told to go the next day and switch the bouquets. So I drove to the location (after paying a delivery fee) And I was told that the bouquet did have the exact flowers, they just hadnt bloomed yet. YET i saw so many arrangements with the flowers my bouquet needed. I was told my only option was to switch with any bouquet of the similar price. So i did and had to pay an extra $10 of a price difference. This was by far the worst experience I have ever had with any florist! To top it off, the arrangement wasnt a surprise anymore To my mom. A ruined mothers day.. read more

Conroy's Flowers - The arrangement I ordered - Florists Near Me - Downey, California

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Their window and online says closes at 8:30 pm I arrived at 8:10 pm and the doors were locked. Horrible customer service they were inside the place couldn't even help me. Change your hours if you're closed earlier ! read more

I had the best experience at the Downey Conroy's flowers. Aurelie and Amy were so patient and extremely helpful with my choice of flowers, and the purchase. They informed about the deals they were having that day and what to look forward to next time i came in. i would definitely recommend people here! read more