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Services - Chita's Floral Designs
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Really grateful to have this flower shop around the block from the house . Really coming in clutch for this last-minute Christmas party. I'm definitely gonna have to be a repeat customer because these people just don't stop throwing parties! Five stars
Sympathy Arrangement.. "I ordered flowers from Chita since the first time, and I was truly impressed. I appreciate so much the time, care, and effort she puts into her flower arrangements and designs. I ordered this sympathy flower arrangement something so meaningful for a person who is going thru a loss, and when they received their flowers, they messaged me saying they felt happy and emotional at the same time. That means a lot to me. I'm very grateful for Chita she takes the time to create such a beautiful arrangement. I would definitely recommend her to anyone looking for thoughtful and heartfelt floral designs. I tried her once and will definitely order again!"
First time taking Chita's floral design class and it was such an amazing experience. She has tons of tips and information. The class was so much fun and no previous experience is required. She takes time to answer any questions you have and walks you through the design process step by step. I still can't believe I made this!
This was my first time having to order a floral arrangement for a service. They answered all of my questions over the phone and made the process so easy. On the day of I received a picture confirmation upon delivery which I appreciated. Once I got there I was able to see the arrangement in person and the flowers were beautiful. Thank you so much!
The service was amazing! I was able to change the color from what was on their website at no additional cost and have the banner in Spanish. I put this order in two days before I needed it and they delivered it with no issues. It came out beautifully. They had great pricing as well and did not charge extra for delivery. I definitely recommend Chita's Floral Design.
Another awesome experience with Chita's flowers. I got my father's funeral service flowers from chitas and when his 60th birthday came around I knew exactly who to call. Chita and her husband have amazing customer service and the detail on the arrangement is amazing zoom in and you'll see they meticulously placed the daisys so perfectly. I'm always amazed with their delivery and I will continue to buy from her every time. Thank you!!!
Chita is hands down the best florist I know and have grown to love! My husband and I were looking for a florist for our wedding and I came across Chita. We honestly hit it off! It was like we were just catching up as friends that haven't seen each other in a while and talking about random stuff. I love that she was honest with me about the flowers and which ones would provide me more value as certain florals that have thin stems, even though they look gorgeous in photos, you will likely only be able to use half of them since their stems are so delicate. Chita is really affordable as well which was one thing I was grateful for and she also does her best to work with your budget and provides honesty with which florals are increasing the cost and what florals would be solid substitutes but still fit the vision you have in mind. I was blown away by her expertise just alone speaking to her because we chatted a few times when I was shopping around for florists. She had all the items I wanted in my vision, such as pillar candles, florals in bud vases, low floor pillars, etc. Since I was firm with pillar candles and she rented them out, it was perfect. The thing that made her stand out from other florists that I reached out to for quotes was that she not only took my wants and created a vision out of it, but also went above and beyond and added in items that I did not even consider to my quote and talked me through each of them. Aalso does a mockup session with you a month prior to your big day so that she knows exactly what you are envisioning and that is included in the quote. Since we were doing bud vases, Chita offered to take my husband and I to the flower district in DTLA and we had a blast! We met up with Chita and her husband Sergio at her shop and carpooled together and caught up like longtime friends. Once we got there, we got the real VIP experience of what their day to day looks like. Chita showed us the vendors she uses, how she selects flowers, the florals that we will be using for our wedding, which ones fit our color scheme to give us an idea of what our florals would look like. Sergio is just as amazing, my husband and I couldn't stop talking about how well they work together as a team, they just get each other and really support one another. We love them as a couple and they are a match made in heaven! Now getting to Chita bringing our vision to life is a whole nother story, she has such a creative mind when it comes to flowers that it comes natural to her and she is brilliant at it! When we got to our venue on our wedding day, we were blown away by her creations, they were nothing like what we had envisioned but they exceeded it by 10000000x. Everything was beyond gorgeous! My husband and I also loved that her son was there to take photos of our wedding as he is super talented in photography. Chita, Sergio, and their son's talent really go hand in hand and I can't wait to see how far they go, because I know they are going to do amazing! If you are still thinking about whether or not to reach out, please reach out! It will be one of the best decisions you will make because it will be the focal point of your event or one of the best floral arrangements you have ever ordered! A huge thank you to Chita and Sergio for being there for our wedding planning from the start and really taking our breath away the day of, you guys are truly talented and we are beyond grateful that you guys got to be part of our special day and really bring our vision to life!
Wow. Ordered on Tuesday for a Funeral Bouquet on Saturday and Chita and her husband were so accommodating and friendly. When we showed up today for the services the floral heart arrangement we ordered was BEAUTIFUL. She did such an amazing job. Everyone loved it. Thank you Chita for everything. Your work speaks for itself and prices are great. I will definitely be coming back. Highly recommend ordering from Chita. Hands down a great Florist.
1 month ago
An absolutely beautiful bouquet delivered same day by Chitas. This was an anniversary bouquet for someone that loves vibrant colors. It was simply perfect. Ordering online was easy and the bouquet was very similar to what was described. The only thing I didn't like was a $10 delivery fee for Downey although I realize the cost of gas, etc. The $10 is also comparable to other florists. Overall, I will definitely use Chitas Floral again. read more
This update is regarding the business owner's behavior following my original review. After sharing my honest experience as a customer, I began receiving messages on Yelp from individuals connected to or defending this business. I was also informed that a TikTok video was made discussing me personally (see screenshots). In that video, the business owner refers to me as "chewing like a f****** cow" and calls me an "entitled brat." My original review did not include any personal insults, it only described my experience as a paying customer. I also want to clarify the payment arrangement. I was given two options directly by the business owner: 1. Pay through the invoice link sent to me, or 2. Pay $100 cash at pickup. The person who accompanied me at the time can also confirm this. I did not request a discount or avoid payment. If that were the case, I would have accepted the refund that was offered. I did not. My concern was communication and consistency with what was initially discussed. The TikTok video claims I "decided" to pay at pickup. However, the email shows that this arrangement was acknowledged by the business owner herself. Customers are allowed to leave honest reviews about their experiences without being insulted or discussed publicly on social media afterward. Screenshots are attached for context. I will not be engaging further on this matter. read more
Business owner information
Chita A.
Updated response: After going back and looking at the cameras, It…
6 months ago
Orderd my Sis-in-law the sunflower arrangement to brighten her day since my brother her husband passed away she's still on mourning so just to let her know she is my Sunshine Thank you Chita & Sergio There are Beautiful read more
10 months ago
Really grateful to have this flower shop around the block from the house . Really coming in clutch for this last-minute Christmas party. I'm definitely gonna have to be a repeat customer because these people just don't stop throwing parties! Five stars read more
5 months ago
Sympathy Arrangement.. "I ordered flowers from Chita since the first time, and I was truly impressed. I appreciate so much the time, care, and effort she puts into her flower arrangements and designs. I ordered this sympathy flower arrangement something so meaningful for a person who is going thru a loss, and when they received their flowers, they messaged me saying they felt happy and emotional at the same time. That means a lot to me. I'm very grateful for Chita she takes the time to create such a beautiful arrangement. I would definitely recommend her to anyone looking for thoughtful and heartfelt floral designs. I tried her once and will definitely order again!" read more
7 months ago
First time taking Chita's floral design class and it was such an amazing experience. She has tons of tips and information. The class was so much fun and no previous experience is required. She takes time to answer any questions you have and walks you through the design process step by step. I still can't believe I made this! read more
8 months ago
5 months ago
5 months ago
Loved my floral arrangement , it lasted more than a week . you get more than what you pay for ,great value Customer service was great , very helpful and also gave instructions on how to care for my floral arrangement plus a big smile read more
2 months ago
6 months ago
This was my first time having to order a floral arrangement for a service. They answered all of my questions over the phone and made the process so easy. On the day of I received a picture confirmation upon delivery which I appreciated. Once I got there I was able to see the arrangement in person and the flowers were beautiful. Thank you so much! read more
8 months ago
9 months ago
The service was amazing! I was able to change the color from what was on their website at no additional cost and have the banner in Spanish. I put this order in two days before I needed it and they delivered it with no issues. It came out beautifully. They had great pricing as well and did not charge extra for delivery. I definitely recommend Chita's Floral Design. read more
10 months ago
2 years ago
5 months ago
8 months ago
2 years ago
Another awesome experience with Chita's flowers. I got my father's funeral service flowers from chitas and when his 60th birthday came around I knew exactly who to call. Chita and her husband have amazing customer service and the detail on the arrangement is amazing zoom in and you'll see they meticulously placed the daisys so perfectly. I'm always amazed with their delivery and I will continue to buy from her every time. Thank you!!! read more
2 years ago
Chita is hands down the best florist I know and have grown to love! My husband and I were looking for a florist for our wedding and I came across Chita. We honestly hit it off! It was like we were just catching up as friends that haven't seen each other in a while and talking about random stuff. I love that she was honest with me about the flowers and which ones would provide me more value as certain florals that have thin stems, even though they look gorgeous in photos, you will likely only be able to use half of them since their stems are so delicate. Chita is really affordable as well which was one thing I was grateful for and she also does her best to work with your budget and provides honesty with which florals are increasing the cost and what florals would be solid substitutes but still fit the vision you have in mind. I was blown away by her expertise just alone speaking to her because we chatted a few times when I was shopping around for florists. She had all the items I wanted in my vision, such as pillar candles, florals in bud vases, low floor pillars, etc. Since I was firm with pillar candles and she rented them out, it was perfect. The thing that made her stand out from other florists that I reached out to for quotes was that she not only took my wants and created a vision out of it, but also went above and beyond and added in items that I did not even consider to my quote and talked me through each of them. Aalso does a mockup session with you a month prior to your big day so that she knows exactly what you are envisioning and that is included in the quote. Since we were doing bud vases, Chita offered to take my husband and I to the flower district in DTLA and we had a blast! We met up with Chita and her husband Sergio at her shop and carpooled together and caught up like longtime friends. Once we got there, we got the real VIP experience of what their day to day looks like. Chita showed us the vendors she uses, how she selects flowers, the florals that we will be using for our wedding, which ones fit our color scheme to give us an idea of what our florals would look like. Sergio is just as amazing, my husband and I couldn't stop talking about how well they work together as a team, they just get each other and really support one another. We love them as a couple and they are a match made in heaven! Now getting to Chita bringing our vision to life is a whole nother story, she has such a creative mind when it comes to flowers that it comes natural to her and she is brilliant at it! When we got to our venue on our wedding day, we were blown away by her creations, they were nothing like what we had envisioned but they exceeded it by 10000000x. Everything was beyond gorgeous! My husband and I also loved that her son was there to take photos of our wedding as he is super talented in photography. Chita, Sergio, and their son's talent really go hand in hand and I can't wait to see how far they go, because I know they are going to do amazing! If you are still thinking about whether or not to reach out, please reach out! It will be one of the best decisions you will make because it will be the focal point of your event or one of the best floral arrangements you have ever ordered! A huge thank you to Chita and Sergio for being there for our wedding planning from the start and really taking our breath away the day of, you guys are truly talented and we are beyond grateful that you guys got to be part of our special day and really bring our vision to life! read more
Business owner information
Chita A.
Thank you so much for this beautiful review. We enjoyed working with…
1 year ago
Excellent work and customer service by Chita and Sergio, I listened to their instructions as to how to care for my florals and they lasted me about 10 or more days read more
11 months ago
2 years ago
Wow. Ordered on Tuesday for a Funeral Bouquet on Saturday and Chita and her husband were so accommodating and friendly. When we showed up today for the services the floral heart arrangement we ordered was BEAUTIFUL. She did such an amazing job. Everyone loved it. Thank you Chita for everything. Your work speaks for itself and prices are great. I will definitely be coming back. Highly recommend ordering from Chita. Hands down a great Florist. read more
2 years ago
Did an on line order for a flower arrangement. I went from San Bernardino to Downy to pick it up and I was not disappointed. The bouquet is absolutely beautiful and the colors are bright and vibrant,definitely will order from her again. Can I give 10 stars lol read more
2 years ago
I've ordered flowers from here several times now and they are fantastic! The quality of the flowers is great and they are very helpful when placing an order! I've had custom orders and they are so friendly and I've gotten exactly what I've asked for! My last order for Mother's Day was beyond perfect! read more
I wanted to send a friend in Downey flowers and found this shop on Yelp. Their online ordering was very easy and the order was processed in the requested time. As always, the site provides sample bouquet photos with disclaimers that seasonal substitutions could be made. My friend's arrangement was equally if not more beautiful than the photo. We both thought they were gorgeous! The delivery driver was especially helpful. (The delivery location was a little tricky.) Highly recommend! read more
4 years ago
If I can give a hundred stars I would. After a bit of time has passed, which has been difficult, i'm glad I finally found the time to write this review. These flowers were for our mother's funeral service last month. Chita, from the bottom of our hearts thank you and your husband and entire staff for making the most beautiful flowers for our mother's funeral. The flowers spelled MOM and the O was in a shape of a heart, which was a gift in itself! Couldn't had been more perfect for that very difficult weekend. Everyone loved them! When we lived in Downey, my husband and I had ordered from Chita many times before. She was our go to florist. My husband even had a monthly auto order to have flowers delivered to me at home and each and every one was beautiful and no two were alike. Each were unique. She also made the flower arrangements for his birthday bash and it was a hit! It was definitely an easy choice and first person I thought of when it came to ordering flowers for our mother's funeral service. She and her team were super helpful and easy to work with and she was very sympathetic as well. It is too bad we moved because I sure miss my flower deliveries! Thank you again Chita's Floral Designs! read more
2 years ago
The flowers I ordered from Chita flowers were beautiful. Thank you so much. It was a dodger wreath for a funeral, and I was told by people who worked there that it was definitely the top of the list creative and beautiful! read more
1 year ago
4 years ago
Want to say that moving forward any floral need I will go thru Chita's. It was easy to order on their website and most importantly the person receiving the flowers got what I ordered. What really made Chita's special to me was their delivery person Sergio. When Sergio made the delivery no one was at home so instead of just leaving the flowers at the door he called me and explained the situation AND said he could leave a door tag regarding the delivery to be rescheduled at my friend's convenience but it was up to me to decide so I opted for the door tag. I later received a call letting me know he would be able to deliver later in the day...based on my friend's availability. I honestly was impressed enough to leave this review. It's been years since I left a written detailed review. I have posted the flowers my friend received. read more
Business owner information
Chita A.
Thank you for your kind review. The cat in the photo is so adorable.…
2 years ago
Excellent florist!! I am a caterer and contacted Chita for an assortment of centerpieces and larger arrangements for my client's event. Chita is AMAZING! My client's wanted the Boho theme, and Chita offered her suggestions and advice on what would work. She went out of her way to order Carmel flowers and other specific flowers. Thank you very much for all you do and did for my client. It was a huge success!! Will order again! Best regards, Shavon read more
2 years ago
I've used Chita twice. Both times the arrangements have been AMAZING! My mother in law loved the roses and lilies she received and was very happy with the dia de los muertos vase arrangement I sent her for her altar. Service is impeccable! I get an email as soon as the flowers are delivered which eaes my mind since I've had horrible experiences with other florists. Chita and Sergio went above and beyond securing me an extra vase when they were sold out for dia de los muertos. They didn't have to do that, they could've just canceled my order and refunded my money but they put the extra effort in to source a similar vase so my order could be completed. I will continue to use Chita for my floral orders. My only request would be to do floral arrangement lessons as I am an amateur floral designer and would be so excited to learn from such an amazing designer. Hopefully I can stop by into the shop one day for my own flowers since I live outside their delivery area. read more
3 years ago
Years of trying to find the perfect florist in Downey- finally accomplished! I called Chita's at 2:30 in the afternoon on a Friday because my dear friend's mother passed- they had the most beautiful perfectly fresh arrangement to my friend by 5:00 PM! I should add that I called another friend in Downey to get a referral and she was just as pleased about Chita's! Pricing was reasonable also. I highly recommend them! read more
2 years ago
2 years ago
4 years ago
Order some sympathy flowers for a loved one who passed away. Chita made this experience so smooth and easy witch is very much appreciated at a difficult time. The flowers were all so beautiful. Will definitely be returning here for flowers. Thanks Chita and the entire team for all your help! read more
3 years ago
2 years ago
3 years ago
Business owner information
Chita A.
We were honored. Thank you for trusting us on such an important and…
4 years ago
I ordered a floral arrangement for friend and the colors were so wrong (peach Rose's with purple and white flowers). It looked like a beginner florist put it together. I was very disappointed. That was not a 70.00 arrangement. I do not recommend this place. read more
7 years ago
I reached out to this florist because of the great reviews only to be shot down, and not even given options or a better customer service experience. I needed an arrangement for my wedding 2/29 and I wanted it to be darker, since i'm not really into very bright colors. Since these people didn't want to even give options, I went to Highland park florist. They did an amazing job. I have attached what this florist emailed me, and what I received from my florists. The colors are indeed not as dark, but she was catering to my request unlike these people, and that's what's important and what keeps customers coming back. Boo to you Chita's Florist. Update: As you can see, most of the flowers were in season and they were able to almost replicate my original picture. Which by the way, was not an artificial bouquet read more
Business owner information
Chita A.
So sorry that I could not help you. I am passionate about my work,…
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