Maria is beyond helpful, personable and talented! I needed to order an arrangement for my…read moreGoddaughter who was in the hospital and having a very rough time. She desperately needed a ray of light and hope. Maria listened intently and actually hear me. I wanted an arrangement that was big, beautiful and bright to add some brightness into my Goddaughter's currently dark situation. Maria assured me she would make an arrangement that would bring a smile to my Goddaughter's face. She succeeded! Thank you Maria!!!!! Anyone reading this post...don't think twice....you are in excellent hands with Maria!

Once again very satisfied. Very friendly staff…read more Prices are kinda stiff. But they can tell you my wife was happy with her Mother's Day roses. Thank you Mari

An absolutely beautiful bouquet delivered same day by Chitas. This was an anniversary bouquet for…read moresomeone that loves vibrant colors. It was simply perfect. Ordering online was easy and the bouquet was very similar to what was described. The only thing I didn't like was a $10 delivery fee for Downey although I realize the cost of gas, etc. The $10 is also comparable to other florists. Overall, I will definitely use Chitas Floral again.

This update is regarding the business owner's behavior following my original review…read more After sharing my honest experience as a customer, I began receiving messages on Yelp from individuals connected to or defending this business. I was also informed that a TikTok video was made discussing me personally (see screenshots). In that video, the business owner refers to me as "chewing like a f****** cow" and calls me an "entitled brat." My original review did not include any personal insults, it only described my experience as a paying customer. I also want to clarify the payment arrangement. I was given two options directly by the business owner: 1. Pay through the invoice link sent to me, or 2. Pay $100 cash at pickup. The person who accompanied me at the time can also confirm this. I did not request a discount or avoid payment. If that were the case, I would have accepted the refund that was offered. I did not. My concern was communication and consistency with what was initially discussed. The TikTok video claims I "decided" to pay at pickup. However, the email shows that this arrangement was acknowledged by the business owner herself. Customers are allowed to leave honest reviews about their experiences without being insulted or discussed publicly on social media afterward. Screenshots are attached for context. I will not be engaging further on this matter.

I was placing an order for Valentine's Day for a couple of business clients. I placed it online but…read moreforgot to add an extra bouquet to the cart. I called and I was able to add the additional bouquet. Customer service was just ok. Borderline rude, not particularly friendly. I was able to Zelle her for that extra bouquet so that was convenient and I appreciated that. I was told I would receive a picture of the bouquet prior to delivery or at time of delivery, I did not. No big deal, but just don't tell me you are if you aren't. I'm sure they were busy due to the holiday, but still. Lastly, I didn't expect the bouquet to look identical to what I chose online, but I felt it definitely wasn't as full, or have as many roses, as the picture. Looked like a lot more filler flowers were used. A little disappointing. (See attached pics). Overall, I might use them again but only if I couldn't find a better option in the area.

Wow! Amazing creativity by this wonderful florist!! Her floral arrangements are like art work…read more Susie, was very friendly and easy to work with. I told her what I was thinking about and she took it from there. I would highly recommend her to anyone in the Downey, CA area or cities near by. Thank you, Susie.

The flowers were absolutely perfect! They were so beautiful and exactly what I was hoping for…read more Thank you so much for the quick delivery and for making everything so easy. I couldn't be happier with the arrangement!

We ordered a bouquet for delivery on the website for Mother's Day. Florals came on the scheduled…read moreday and when there was no response from the doorbell, they contacted us to make sure a porch drop off was fine. We appreciate that we were asked before they dropped it off. Florals were so beautiful and fresh. We will be ordering again for our floral needs.

WOW.WOW.WOW! If Anyone is looking for a florist that goes ABOVE AND BEYOUD YOUR EXPECTATIONS, this…read moreflorist is the place! The "Cross" that I'm posting is for a funeral today.... And CARLOS, (he's one of the new owners who's been there for a year now) DID AN AMAZING JOB! Thank you. The flowers you picked, for Tia Esperanza's funeral, were exactly what I was thinking. You took my vision and made it your own! I'm smiling from ear to ear... The second picture is from April of last year. I thought I had posted then, but I missed it. PATTY, (the previous owner) BLEW OUR HEARTS AWAY with the arrangement she put together for Tia Bessie! Carlos, I'm so glad I got to meet you. You make it hard for others to top your crafting abilities. You brought tears to our eyes for such a beautiful arrangement! You guys have our business, from now on!!! THANK YOU SO MUCH!!!!'

I stumbled across Norwalk Florist by Patty's Pretty Flowers while searching for a florist to send…read morean arrangement and "pretty" doesn't even do it justice. The floral arrangement ordered was GORGEOUS!!! I had it delivered locally to Whittier but loved it SO much that I ordered again to be sent all the way to San Dimas! I worked in a flower shop for over 5 years and I know quality and these are quality for sure. Highly recommend to order from Patty's Pretty Flowers if you want to brighten someones day!

Finally came back to this perfume shop in Downey to pick up some things I desperately needed. I got…read morea ysl libre perfume that smells amazing and a pink T3 curling iron. So in love. Adding this to my collection of pink hot tools. This place sells so many perfumes, colognes, top quality curling irons, straighteners, make up (mac, anastasia, chanel, etc.) designer shoes & bags (fendi, chanel, louis vuitton, etc.) for such a good price. Plus, their customer service here is always amazing, very welcoming and beyond knowledgeable on all their products. Karla gave me such a great deal for what I got today, couldn't believe it. I will always come back here to support this small business.

I really like this place. They made my flowers…read morearrangements for my wedding back in 2009 and since then my husband has been spoiling me with gifts from that store like purses and perfumes. For Christmas I like to get Christmas gifts for my family. the ladies that work there are really nice and help me out with suggestions

There is a lack of communication between the staff to the point where some are receiving orders and…read morenot communicating with each other and thus the orders go unfulfilled. When customers arrive for pick-up, the staff is confused and scrambling sometimes unwilling and/or unable to fulfill the order and taking no accountability. The operations seem messy and irresponsible. They do not deliver what they commit to, and change product and price last minute at will when you arrive to pick up your order. Personally, I placed an order with the daughter, who then stated she was out of product when I arrived for pick-up. The mom advised she'd never received the order and was out of flowers for the day and vases for the day. They then proceeded to prepare a make shift product that was far from what I'd asked, and raised prices from what we'd agreed to. Upon discussing with other people, it seems this happens often at this location. I will be placing a formal complaint with the better business bureau.

First impressions are important! I was on my way to stater bros to get flowers and saw this place…read moreand decided to support a small business instead of a big box store. The young lady had the worst attitude, she didn't say hi, I asked her a couple of questions about the flowers and she was so dry and short. I didn't like the vibe so I walked away without buying anything. Had she been more pleasant I'd probably buy a bouquet. It's important to treat your customers warmly. Aside from this, the selection of flowers was extremely limited.

Was in a bind looking for someone who could deliver flowers for me to an address in Whittier,…read moreCalifornia, when I live in the SF Bay Area in Northern California. After calling a half a dozen flower shops who all told me no, I came across Amore Dolce. Not only were they able to do the delivery on short notice, but the associate who helped me was super helpful and pleasant. They sent me a text with a picture of the arrangement for approval and I actually asked if they could make some changes. They took care of my request no problem and then in a very timely fashion, delivered the flowers to the address I provided. The arrangement was beautiful. I am forever grateful for Amore Dolce coming thru for me when other would not.

Very happy experience! I called and Jocelyn answered and helped me order birthday flowers for my…read moredear friend that Same Day! I was appreciative of being able to send the flowers that every day on her birthday and especially the picture that they send you to show exactly what they are delivering! How wonderful is that! Usually, whoever I sent the flowers to often will send me a picture of what they received and I've had times where it wasn't anything like I ordered on the website! So disappointing... Thank you for a great experience on my first time calling your business and making an order! I appreciate also accommodating my budget! I have no doubt I will call and order, again!

Do not go here if you want to waste your money. I went in for a corsage showed an inspo picture and…read morewhat I got did not look like the picture. Besides asking for a light pink flower everything was off. I went back and very politely let her know I wasn't happy with it because it did not look like what I ordered. She was rude and "tried" to fix it but made it worse. I told her to leave it as is. While I'm there someone else picked up their corsage and she was very unhappy as well. Don't offer corsages if you don't know how to do it. Also don't have a business if you're gonna be rude. I did not come in there being rude at all and she was very rude then went to the back talking crap about me with someone like I couldn't hear them. I put pictures for reference. Oh also the flowers were damaged, according to her that's how those flowers are

I was limited on time & money and they really worked with my budget and were so quick to create a…read morebeautiful bouquet I am so happy with the arrangement. Very good service will be back again