Our family purchased a home about 15 years ago, and we recently decided to replace the stove. When…read morewe removed it, we discovered that it had been sitting directly on a gas line this entire time!!!! We did our research and called Drain Tech Plumbing, Brian was incredibly accommodating, he worked with both me and our property manager to get everything taken care of quickly and safely. Not only he fair, but more importantly, he was honest throughout the entire process. If you own a second home in the area or operate an Airbnb, I highly recommend reaching out to Brian for any plumbing related issues. It's hard to find someone this reliable and trustworthy.

This is the second time we've used Brian from DrainTech Plumbing, and he continues to be the only…read moreplumber we fully trust. The first time we called him was on a holiday, when every other plumber in the area tried to take advantage of the situation. Brian kept his pricing completely reasonable and showed up quickly to clear our drain without any games or upselling. Most recently, we had a more serious plumbing issue at my father's home. My dad is on a fixed income, and knowing that, I needed someone honest who wouldn't take advantage. Brian came out, found the problem right away, and repaired it for an incredibly fair price. His honesty and professionalism mean everything, especially when you're trying to protect a family member. I would recommend Brian to anyone on the mountain. He's reliable, fair, and genuinely cares about his customers - a rare find these days.

Helped us in in an emergency. Great experience. He actually was able to explain the issue when…read moreanother plumber couldn't do the job correctly and even referred us to someone that could because he was already booked. Will be reaching out again.

Mike has done great work on a couple of projects for me. He's responsive, knowledgeable and honest!read more

Thrilled with plumbing and heating services. Great experience, on-time, honest team, fair pricing.read more

Heater stopped working. M&M responded within 30 minutes of my call. Heater repaired at a reasonable…read morerate. I would use them again.

very professional was on time took care of all my problems, and very friendly…read moreI will definitely use Bear Valley, plumbing and heating again I would highly recommend them

Bear Valley Plumbing & Quentin we're absolutely an answer to prayer! Quentin was extremely…read moreknowledgeable and explained everything thoroughly! We have a very old cabin which was in dire need of upgrades. And Quintin was able to tackle the job same day as the service. We will definitely be using them again!

It took me a minute to write this review, as I've gone back and forth with it, but I just cannot…read morerecommend this plumbing company. In short, Jesse, the owner performed the usual BBL "bait & switch" on pricing. I was quoted $550 for the following: kitchen sink faucet bathroom sink faucet tub/shower combo faucet, including valves. I called a week prior to the job, and told Jesse, I was coming up from the South Bay, specifically for this, as I don't live on the mountain. We talked in detail about what was needing replaced, timeframe, and cost. We had a good chat, and he reassured me the cost/timeline. The day comes and his two plumbers were 45 minutes late, and I had to call Jesse asking for an ETA. Once the guys got to the house that's when they called Jesse confirming the installation, and now the price has doubled. I spent over $1000! I have a full-time tenant living in the home, I do not live on the mountain, and I did not have time to start calling more plumbers for estimates on how much this job would cost. I understand pricing can change once you "get in there" and see the job, but I spoke in detail about everything prior to booking... so now I'm just pissed, and being up against the ropes, I just went ahead with the job. Although the price was doubled, the work did appear to be done correctly, and everything was done in less than four hours. I haven't heard any complaints from my tenant about anything leaking or any other issues. It also took a week, four phone calls, and multiple text messages just to get an invoice from Jesse. Out of all the contractors and handymen I have dealt with on the mountain, J.O's Plumbing was by far, the worst. Don't waste your time, energy, or money dealing with him.

Genuinely the worst experience I've experienced with a business. I called Jesse looking for a…read moreplumber for a leak in my sink. He wanted to charge crazy prices but it was a Saturday and I needed it done. It is a rental cabin and I had guests staying there. I told him I needed someone by 1 and he said he would come 12-1. 12:45 rolls around and after multiple texts and ignored calls he said it would be closer to 1. I provided him the access code to the cabin as he would be there shortly. 1:25 hits and I am calling him multiple times because my guests left the cabin waiting for the plumbing to be completed. He ignores all of my calls and texts. I end up hiring someone else and told him I found someone else and that I no longer wanted to work with them. His guy then shows up 3 hours later and lets himself into my cabin when I have guests there???? I call him multiple times and again he ignores all of my calls. The other plumber I hired had arrived around the same time so I had to use his phone to tell Jesse's guy to leave my property. Jesse then of course decides to finally respond to me saying the job was done and that I needed to pay. I had his guy removed immediately after arrival so he was trying to scam me. NEVER EVER HIRE THIS COMPANY.

Jesse is THE most unreliable and unprofessional operative in Big Bear. Avoid at all costs…read more My tenant is experiencing a potentially fatal gas leak and I needed emergency assistance. Jesse said he could only be there from 8:30am to 9am this morning. My tenants rushed up from the valley to be there to let him in, as it's unsafe to stay there, and he didn't show up. He also didn't respond to any phone calls or texts, despite the fact that I can see he read them. How any tradesman can survive with this level of unprofessionalism or incompetence is beyond me. I can only assume that there's no other competition up in the mountains. Find any way NOT to use Jesse at Big Bear Maintainance.

Very disappointing. I made an appointment for a curtain rod installation. Nobody showed up at the…read moretime of the appointment nor did anybody contact me to let me know they were not coming. Once I messaged them, I eventually heard back. I replied and then never heard back again.

Ray came to my rental property in Big Bear to fix multiple issues. I have had a hard time finding a…read morereliable maintenance company to help me. When I called Ray he was very professional. He gave me a reasonable quote over the phone. He arrived on time. He installed a light fixture, cleaned rain gutters, repaired rain gutters and fixed a glass shower door. He was able to complete all of these issues same day which was very convenient since I am not a full time resident. I would definitely recommend him!

From the owner: Feel secure with our license and insured well seasoned handyman specialists. From basic home repair…read moreto flooring to plumbing ,painting to light electrical needs . We got you covered.

So our water heater was leaking.the day after Thanksgiving. We called 6 companies..they were the…read moreonly one to answer..from the start- the lovely Britney answered. Very sweet and profession. They had a very busy day but made it happen to come over . Mike arrived around 2pm. He was great! Put on shoe covers and headed to the problem! We cannot recommend Mike and this company beyond. We've had so many flakes for maintenance over the years.. Thank you thank you! Stress free! Yess!!

My first recommendation for a plumber in big bear. Always shows up when they say they will and…read morealways fixed the problem. They've always come through in ways other vendors have failed to...

UPDATE: Although we resolved issue before he contacted back I think at the end of the day he would…read morehave fixed problem, there was just a misunderstanding that we discussed & resolved...he contacted me & apologized for miscommunication, I would hire him again. Had our toilet worked on by him then had guests stay & they complained about toilet acting up, he came to check on the toilet & sent us a video showing toilet working, a friend stayed at our place & told us the toilet was acting up so I called him again which at this point I just have no clue why the toilet being such a pain! The plunger wasn't going up & down, so I called again & he told me he was out of town & that hed get with us on the weekend but didn't follow through, kind of tired of bugging but he worked on toilet which obviously still has minor issues, I had started a review for him that I never finished & wish I could have kept it at 5 stars but ill give him a 3 for showing up twice....and minus two stars for a problematic toilet and no call back & no follow up.

Do not use. He does small projects fine, but for more than a clogged toilet he will take your…read moredeposit and never show up. He then gives you the same excuses as to why he didn't come.. emergency drain line , mother in law with broken ankle, kids in urgent care or kids sick. After 3 months of jobsite being abandoned I hired another plumber that had to redo the little Joens completed and complete the job. Adam Joens take all the money up front so he looses nothing by not coming back. Do not pay him up front if you do hire him.