Randy is a nice guy and did try to repair my computer. He picked it up and dropped it off, and all…read moreof that is good. Unfortunately, after I paid him something like $375 his fix was not successful and the problem continued. I contacted Randy twice but he never responded.

My mother who is 81 and in an assisted living home, gave her laptop to my father to have fixed at…read morePC Guru. The laptop was examined in store, my father was told that it could not be repaired. They sold him a used laptop. I happened to be at his house when he came home saying that he had to buy Mom a new laptop. I was curious as to what was wrong with her old machine so I booted it up. Worked fine but was slow, I found and removed a program running in the background, then defraged her HDD. Machine ran great! The next day my Dad and I took the laptop back for a refund. The owner was not there, so we were told to return Monday. I had to work Monday through Wednesday out of town, so I went back on Thursday. The owner still was not there, so the clerk got him on the phone. He wanted to know what was wrong with the new/used laptop, I told him that I had never booted it up, and that I wanted to return it because there was nothing wrong with her old one. I was told by the owner Don that "this is not the way we do business" he then offered me a store credit. I gave the phone back to the clerk, and politely left. Clearly this is a business that has taken advantage of an elderly woman and man. There is no place in our community for a business that operates in such a manner.

I called Tim at A Computer Tech when my laptop completely died. My extended warranty company had…read morealready taken a week to even send me a box to ship my computer back to them. I couldn't wait another week or two to have my computer fixed by them. Tim was able to meet me quickly to pick up the laptop, and in two days (I was unable to meet him the day after he picked it up), he returned it to me with a new hard drive and most of my files restored, for a decent price. Very happy with his work!

From the owner: We come to your business or home to fix your computers, printers, and networks. We can usually give…read moreyou a price over the phone for the work we do before coming out. We also do remote repair to save you time and money. We remove viruses and spyware, and if need be completely reload your computer. We are Comptia and Microsoft certified, with an A+ BBB rating. Give us a call, you will be glad you did.

Jon was as reliable as always. Dropped off my laptop at 9:00am. Picked up around noon. He diagnosed…read moremy problem and got me up and running with his troubleshooting solution. I can now hook up to my extra monitor again. I am a very satisfied customer and cant get over how quick and easy they made it happen. Thanks Jon.

I can't say enough great things about Jon and Computer Doc NC! I called at 9:02am on a Thursday…read moremorning after not being able to get my laptop to boot up and Jon answered immediately and told me I could bring it in asap. I dropped it off with him and within 10 minutes he called and told me what the issue was. My motherboard was the issue and after discussing my options and my time constraints due to a work deadline, we decided that he would move my hard drive to a new laptop he had on hand. I was able to pick it up at 9am Friday morning. I was so amazed at their wonderful service, fair pricing, and speed at which my case was handled. I had no prior business with them so for them to be so responsive to my need was amazing. I will definitely use them for any of my future computer needs.