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Las Vegas, NV

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Concrete Texturing

3.4 (77 reviews)
Closed • 8:00 am - 4:00 pm

Services - Concrete Texturing

Epoxy coating

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Failing
Valerie M.

ZERO stars!!!! Don't use!!! They replaced our entire deck of our pool. We had multiple areas of failure in the first year and were told this was because we have a salt pool. This was brought up at initial consultation, if your material will fail with salt this should be discussed. They would patch a few spots but said they would not do anything else. I have just started to pick up the areas that are failing and it is insane!!! There is so much debris under the coating they did it is obvious they did not properly prepare the concrete. There is a ton of dust of the old color so clearly was not cleaned or prepared properly and nothing to do with salt pool. Notice the areas that failed the most are not right at the pool edge. They replaced the drains and those have all lifted as well. This is less than 4 years old I am working on repairs myself as it will clearly be better than what they did. So disappointing to spend this kind of money and their warranty completely based on their opinion. My old deck that was over 15 years old had a few very small spots so I decided to redo the deck because I wanted to change colors, what a mistake. I wish I would've kept the prior deck and repaired the small spots and painted it. What a horrible experience.

Debris

My father had them come out to resurface the pool and sanded the rocks that are built into the pool and they sanded the deck outside of the pool. My father is elderly and in the contract it said that the customer is responsible for cleanup. He could not do that because of a disability. They also sanded the edges of the steps which doesn't make any sense at all. It looks worse now than when they started the work. My father called them. They backpedaled and offered to come out and clean it, but at this point my father doesn't want them around and the pool guy offered to clean it for free. Not good work!

Damage
Cary C.

These guys are a joke. I had the spot touch up resurface my pool deck. First they said that they apply 2 coats of pool Deck paint. On the day, they rolled paint one direction and then immediately perpendicular to it and called that 2 coats. Next, I found several areas missed and called them to come correct, they would never return my calls nor send anyone out to check on it. I have been trying to call these guys for over a year with no return calls or anything. Now my deck is starting to lift up again in the areas they "repaired". DO NOT USE THIS COMPANY!!! You will seriously regret it! DEFINITION OF FLY BY NIGHT. I will be getting an attorney to handle this as I have exhausted all efforts and recorded every attempted contact with zero call backs. Even when I do talk to the Secretary in the phone, they still don't return calls.

Another cracked area
Bevins C.

Consumers beware that they are suggesting using caulking materials to repair concrete defects !!!! This suggestion reflects the lack of onsite supervision and lack of experience in working with pool deck. They are not licensed in pouring concrete. Their subcontractor removed my skimmer to breakup the old concrete then they reinstalled the skimmer with poor workmanship leaving a gap around the skimmer Other contractors would have fixed defects promptly and be paid in full. Their own worker told me that they knew how to patch it but did not have the materials with him. That was a few weeks ago and he never came back.

During

Honest, trustworthy, to deal with. Would you believe i contracted with them in Oct and kept them delayed until March of the following year due to my poor major contractor skills. Unbelievable in today's market they would do that for a client. If you are even thinking about having this type of work done, you need look no further. On time, protected all work areas and quality workmanship. My backyard is beautiful once again. Did I mention it was a fair price and it did not change even with the delay! What was that? Post work support? Both times I called and was corrected immediately (or by me with knowledge gained from them)

Chips like fine china
Glen L.

Just for your information don't be fooled by local businesses advertising in HOME CONCEPTS and THE HOME MAG . I and my neighbors have found a lot of businesses who use these magazines. They are not living up to the magazine standards. This has no reflections on the magazine, but if you can afford the advertisement you can look like a legit company. Surface cannot take any outside daily wear, as you can see from the pictures. Drop something on the concrete surface it chips like fine china. Drag a box over the surface and the staples peel it up. My neighbor has stamped concrete and it's 26 years old, and it has less damage than my 2 year surface. Look at the additional pictures.

Paul H.

Roger from Concrete Texturing initially came to my house approximately 3 weeks ago late for the appointment without calling me and wrote up an estimate assuring me "they could do it and it would look great ." A few days later on May 13, I received the bid and approved it wholly based on Roger's assurances and the cost of repairs I went forward and hired this company to repair my rocks surrounding my pool and waterfall. We waited 3 weeks to get this done and drained the pool on the 3rd of June in expectation of starting the job on the 4th. They called and said they could not start the job until the 5th due to an overrun from another job. I understood and was given an $85 reduction in price. Today June 5 they started the job and then abandoned the job after causing more damage to my rocks and waterfall feature with their pressure washer. Tim the owner stated it's more than I thought and I can't do it! How nice! This is how they do business so beware before you hire them! His attitude was less then satisfactory and stated "go ahead call the contractors board they will agree with me anyway. " We shall see. Apparently Tim hasn't heard of Breach of Contract! I will report the BBB as well. Consumers need to know what their up against! Your comment to my post is indicative of your lack of business ethics and integrity! Your own salesman "Roger" came to my house and saw the condition of the rocks! You flat out lied in your response and you know it! I did not hide anything from you! It's amazing how you remain in business but I'm actually thankful you beached your contract with me. Your reputation in the industry is horrible! Substandard Workmanship and poor customer satisfaction are prevalent in many of your reviews by many of your customers! This bilateral contract was fully executed by both parties, just because monies were not exchanged doesn't negate your legal obligation to me. I'll post the emails where I accepted the terms of your contract which was a condition set by you to get on your schedule ! Your position that it wasn't a legal contract is laughable!

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Business owner information

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Tim M.

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Ask the Community - Concrete Texturing

Review Highlights - Concrete Texturing

“I first used Tim and his company Concrete Texturing 2 years ago to do the decking around my pool....”

Mentioned in 34 reviews

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