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    Concept Marketing

    5.0 (7 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Concept Marketing

    Copymaking services

    Printing

    Scanning

    Concept Marketing Photos

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    3 years ago

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    3 years ago

    Doug and Tim are amazing to work with. You will not find better print quality. extremely fast turn around times!!

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    Staples

    Staples

    (87 reviews)

    Ordered wrapping paper on December 3rd, got a call same day that they couldn't process my order,…read morethat it needed to be sent to a warehouse, and that I would be notified when it was ready for pickup... Kept checking the order status and the status never changed from "order placed." Got an email not long after that stating that my order was delayed and wouldn't be ready until after Christmas. I decided to be patient and wait. January 4th I reach out to customer service because the order status never changed. They said it was still being worked on and I would be notified when it was ready. Irritating, but ok. Kept checking the order status and nothing changed. Today, 2/5/26, got an email saying I picked up my order. Called the store to tell them I did not pick up the order and they said that my order had been ready since before Christmas and because it sat there for 2 months THEY THREW IT AWAY!!!! They told me that I should have not contacted customer service and should have called the store. How would I know that??? I told them that I still wanted my order and they said they would remake it and it would be ready after 4pm. Went after work to pick it up and the guy at the checkout counter was the rudest man! No eye contact, condescending tone, and not very nice to the guy he was training. Just all around a horrible experience. So disappointed that I was told I would get an email when my order was ready... never got an email. I just don't understand why the store never reached out to me. They acknowledged that there was system error but still placed the blame on me for calling customer service instead of them as if I know how their system works. Then to be treated bad in person when I went to pick up the order... I will never shop at Staples again.

    The picture speaks for itself. Honestly just get rid of the trash bin. The staff is pretty nice I…read moreusually do the self printing service. I hate their long exit lol literally detest having to walk all the way around especially when I don't need to buy anything at the register. Prices are good and they do have a reward system so that helps. If you make an account.

    Concept Marketing - copyshops - Updated May 2026

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