Great to work with! Kept me informed the whole way through and were able to fix my laptop screen…read morefor a reasonable price, They were knowledgeable about the manufacturer and gave tips on how to avoid further issues, Hopefully I'll never have a tech issue again but if I do I know where to go!

Incredible service. I had a desktop CPU that kept overheating. Found it to be a known issue and…read morethe CPU cooling thing needed to be replaced. I didn't know about My Technology Specialist. I found them in town and called them at noon Monday. 23 hours later, before noon Tuesday, I picked up my machine with a new cooling unit installed. And they had to order the part! My machine is running like the beast it should now. Greg was fantastic to talk to. Everything was clear and easy. Great communication from Greg. It is so valuable to have a place you can trust right in town. Thank you, thank you, thank you.

I brought in my notebook to have the keyboard replaced. I had already disasembled the case and…read moreremoved the battery had been removed also. They charged me $60 to "diagnose the problem" (Duh, I needed the keyboard replaced. They quoted me $350 to replace the keyboard, I had already done all work, and it would take about 15 minutes to replace the keyboard, It was INSULTING and ABSUREDLY expensive. This place is a TOTAL RIP-OFF. Don't waste your time or money.

I brought my laptop in for repair and it was fixed within two days. They were so good and the price…read morewas reasonable. I would definitely recommend them and I would do business with them again.

Axeda provides the leading cloud-based service and software for managing connected products and…read moreimplementing innovative M2M application -- taking the cost and complexity out of connecting and remotely servicing the products of the world's leading companies. Axeda customers use its M2M cloud service to deliver innovative M2M solutions and optimize their business processes with data from their connected products. By relying on the Axeda® Platform to power their connected products, companies are transforming their business by improving customer satisfaction, reducing costs, and generating new sources of revenue. The M2M solutions behind these connected products range from remote service, fleet management, usage-based insurance, asset tracking, mHealth, and more. Join our developer community at: http://developer.axeda.com and learn more at www.axeda.com. This is ww headquarters here in Foxboro, MA. You will find the nice highly motivated team here. Enough parking lots in front of the building.

I just drove from Los Angeles to Massachusetts with my computer. It was working fine in LA, but not…read morewhen I got here, despite my best efforts. I built it myself 7 years ago, so I usually handle maintenance myself, but I couldn't get it to turn on at home, and I didnt want to make things worse, so I found Joe's online and gave a call. Turns out my computer was fine. The first time Zack plugged it in at Joe's, it booted up no issue. Despite the relative ease of the fix, Zack was very cordial when I called, and at the store he was naming parts in my custom rig before I even pointed them out. He even offered to hit my PC with the air compressor at no charge (well, at the expense of the clean countertops,; I'm embarrassed to admit I had not dusted my PC in years). I love a local business that knows their stuff. I'll be coming back in the future if I have any other issues beyond me.

Garrett did a custom gaming build for me back in June…read more Pleased to report that everything works fantastic! Did the build in less than a week and priced very well! Highly Recommend!

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

fixed it in 5 mins!! good service friendly owner. worth the trip for me as I live in Eastonread more

Scam. The worst I.T. service out there. Google recommended them. Scam. Paid $200 and they said i…read morehad virus (found out i did not), etc. and all folks are from India, once you sign up. Spoke English when i joined. Now, I get India when i call for techsupport and no one speaks proper English, 'can you repeat that again' Mam'? (i just did, 4 x), its awful. Nightmare. I called today for refund. "No, they said'. You had 3 months to try it. Yet, you did not tell me that and we both know this. I asked for customer service mgr. Guess where he is? India!! I.T. India!! Biling : India!! Manager: India!! yet, they are in Mansfield Mass. And billing dept said today' , we are the best', that is why we are in India, as India is the best'....... wow, no ego there. I am going next wk in person to find out what is up, i think we need Fox news. I am on phone with Google now.....(on hold) to report them, and to Better Business Bureau and Attorney generals office. On internet, finding very unhappy people...wish i knew. Perhaps i can stop one other person from signing up........dont do it!! Oct 2015

Excellent internal support desk. I called in to have a virus removed from my computer. I figured…read moreit would cost a small fortune. They were fair priced and courteous.