By far the best computer repair store in the region. I came in with my Sony VAIO, it was 7 years old and the hard drive was literally gone but the problems were more than that and I thought I lost everything and would have to go get a new one. But Computer Runner saved me a trip to Best Buy and fixed my VAIO. My VAIO is now running as if it was a laptop made this year. I could go beyond 5 stars because not only was the quality of the repair so top notch but the customer service was immaculate. Sam and Scott were the ones who took immense care with my laptop and it was clear they have a passion for computers. Their knowledge for the industry is amazing and the care and respect they have for computers and customers is rare to see nowadays, but at Computer Runner they went beyond that. Constantly keeping me updated and ensured my laptop was on its way to full recovery. I respect and HIGHLY recommend computer runner. You won't be disappointed that's for certain. read more

I have been using Computer Runner the last year or so from repair to networking services and each time I was treated with VIP treatments. The fee is very reasonale and best of all the fast service, they seem to be always available when I needed them. Computer Runner diagnose the problem for free and always gave me a chance to authorized the price before they start the repair, one other time they even gave me the option to order parts myself if I feel that I can get better pricing, but end-up they were able to get the same part, the same merchant for much less and the saving was pass on to me. Thank you Sam and your woderful staff for your courteous and professional service. I definitely will call on you next time I have problems, and will refer your service to my network circle. read more

I wasn't very hopeful when I brought my 8 year old computer in. I knew the power supply was giving me problems, and the hard drive was acting up. I was astounded when I was told that the computer was ready, and the price was more than reasonable. These guys even replaced diodes in the power supply rather than replacing it with a new expensive one. I would happily recommend repair by the Computer Runner. Great work for a great price. You can't hope for any better. read more

Took my laptop that I use for work here. Had a broken keyboard and Sam went out of his way to fix it for me. The replacement keyboard was hard to find but Sam kept checking his vendors until he was able to find one for me. Replacing a laptop keyboard is a difficult process but they got it done at a really fair price. I thought I was not going to be able to use my nice laptop anymore but they fixed it and now it's good as new. I would highly recommend using computer runners for all your computer needs. read more

Sam is the man. Super personable and does everything to make you feel welcomed. Only computer place I found that knows how to handle credit card extended warranty claims. read more

Sam at Computer Runner is unbelievably helpful. Every time I go there with my computer, they are generous with their time and analysis. Also, they are reasonably priced. I trust them. We are computer scientists, so when we can't fix our computers ourselves, we bring them here. I have both PCs and Macs, some old, and the folks here keep my computers going when I get stuck. Computer Runner is a great resource for computer analysis and repair, and I highly recommend them. read more

This place is wonderful. They have helped me out me out so much and I can put all my trust in them. I have told others that if they have any computer problems they should go see computer runner. They're prices are amazing as well. I will never go anywhere else as long as I'm in California. read more

Words cannot portray how happy I am with the service I've received at Computer Runner. Thanks to them, I am writing this Yelp review with my newly repaired laptop :) It all started after calling Acer Customer Support and waiting on the line for over 20 minutes to get a quote for a cracked screen repair. The customer service member recommended that I should get a new laptop because my repair costs for my Acer ZG5 would be higher than its worth ($487). This was unbelievable! I was about to throw my Acer out the window and get another brand laptop. I tried a last ditch effort to get it fixed so I googled "laptop repair near tustin" and found Computer Runner. The place was a little hard to find at first (Heres some help for my fellow Yelpers: when you exit FWY 5 make a left at the light, and then make another left onto El Camino Real, then make another left onto El Camino Way). It really isn't that hard to find, it was just tricky at first for me. Anyhow, I took my laptop (ACER ZG5) for a diagnostic on a cracked screen, and guess what the price came out to be? $55!!!!! ONLY $55! I was in total shock! The price of a full repair for a cracked screen on my laptop was only 55 bucks! So I handed my laptop over and the manager called less than 48 hours later and told me it was ready to pick up!! This place is amazing. I am done getting repairs done through Acer! Computer Runner saved me so much time and money. Will be back in the future. A+++ 5-STARS! read more

I am very satisfied with Computer Runner! Sam and his technicians are very talented and professional. They show that they really care about the customer and they will work with you until your are satisfied. I would recommend this computer repair shop to anyone who needs their electronics fixed. read more

The crack in my touch screen was perfectly renewed as if it never happened. They also don't charge you an arm and a leg.

I spilt coffee on my Mac computer and thought it was going to be "donzo." To my surprise, Sammy at Computer Runner, put in time over the weekend to bring it back to life! He not only saved my computer, but also got it running faster than it was before. All of this, at a very fair price. Highly recommend! read more

Great customer service! Sam liatened to my concerns about the problems I was having with my laptop. He asked great questions and fixed my laptop quickly. I would highly recommend Sam. read more

Great service and professionalism! Sam is a genuine and an awesome person who does excellent work! Scott and all of his workers are awesome too! read more

After shopping around for different website designers, I stumbled upon Computer Runner. The reason why I enjoyed there service is because they spend quality time with you and your decision/wants for your website. They have a professional portfolio of their past web projects, and you could tell that they spent countless hours building every website to perfection. After being swept by their professionalism and punctuality, I decided to choose Computer Runner to build my website and boy was I amazed at the outcome. Never in the history of my business life have I come across a web designer that is able to construct every design you could possibly imagine with unlimited editing. Matt, the web designer that my project was assigned to, kept me updated every single step of the way. In the end, not only did I save over $700 (I know its unbelievable) but I had the most beautiful website a business owner could imagine. If I could give Computer Runner 100 Stars, then I would - but unfortunately Yelp only allows 5 Stars. Highly Recommended for all you Yelpers! read more

Outstanding service and care! After my computer was not able to get on to the internet, I took my computer to Best Buy Geek Squad a few times who could not figure out the problem on the spot and said they needed to ship the computer to the service center which would cost a lot of money. Luckily, I found Computer Runner on Yelp and I was amazed at the top notch service they provided. Sam bent over backwards to try to help me. Everything got fixed at a fraction of the cost. Thank you Sam!!! read more

I was having trouble with my work PC and needed it fixed fast. I contacted Sam and Kyle, they both helped me out tremendously. This was my first experience with their office and I had a great experience. Everyone was very friendly and knowledgeable and took care of my problem fast. The prices are also very fair. I highly recommend them!! Thanks guys! read more

Here I am getting ready to take off for New York this weekend when seemingly out of nowhere my laptop gets utterly crushed by a virus. My laptop is practically my mobile office so without it I'm just completely useless and the timing could not have been worse. But luckily for me I found Sam's shop just around the corner. He got my laptop fixed same day and saved me from potentially stressful trip! Now my laptop works like a charm! Both Sam and his technician, Chase, were very accommodating and knowledgeable. Also, despite the fact that the issue ended up being more serious than initially anticipated, he didn't charge me anything extra. Highly recommend! Already got them working my desktop next. read more

The fan went out in my laptop and my sister took it upon herself to repair it. Well, my well intentioned, loving sister got in "over her head" and couldn't get the laptop back together. She took it to Computer Runner and they were able to put it back together for a very reasonable price and fix a few other things that were wrong. I tried to give them a tip for their great service and they wouldn't accept it. This is a great outfit and I would have no problem using them again. read more

I doubt there are words strong enough to convey my disatisfaction with this company. I had to bring my computer in 2x - once for a virus that was simple to remove but the manager neglected to tell me to check my anti-virus and re-install if needed [turns out to be a simple 'must' suggestion a la computer 101] and thus I got more virus' within several weeks. Took it back, was told it would be a 2 day deal; 7 days later, and ALL my Emails and Folders from 14 years of work, gone! my Western Digital back-up apparently does not back up certain systems. This was an easy, very simple save and this absolutely did not need to happen. Manager did not ever call me to inform me what needed to be done, what this entailed, the procedures he'd use, and how much it would cost. Just went ahead and did it the work, and now all gone. That mistake has cost me enormous stress and strain and loss in work. The technician, I believe, quit that week, or at least I saw his resignation letter on his desk when he was trying to find my lost folders and email. To boot, the manager threatened me that if I "blamed him," he was "not going to help me fix any issue." And that "no one else would help me either." It was worse than that, but suffice to say. Needless to say there was not nor has been any apology. Save yourself enormous hassles and simply go to The Geek Squad. If you choose this store, don't say you weren't warned. I've never disputed a charge before, but on this, it's a no-brainer. read more

What a good experience...the owner Sam knows the forgotten art of customer service and his technicians are good. I brought in a dead laptop the had a fried motherboard. All I hoped for was to recover the data but for a reasonable price they not only recovered the data but repaired my laptop. I highly recommend this business! read more

The people really know what they are doing! I took my laptop in with no hope of recover. I was amazed that they resurrected from the dead. I had dropped it from a high place and the case broke and the screen cracked. It would not turn on and look like all hope was loss. It was a bad situation because I had so much important data on the laptop. Not only where they able to to repair the screen but case as well as saving my data. They have great customer service and are very knowledgeable. The are prompt and fast. Very affordable and the best part of all I have my laptop up and running again. read more

I'm very grateful to Sam, who fixed my computer and did my more to maintain it! Thank you so much!

I was panicked: my laptop with all my work on it had gone down for the third time before a training I was to lead. Determined to find a new repair shop here in Tustin, I read Sam's Yelp reviews and took it to him. I picked it up the next morning good as new and the price was unbelievably reasonable. Sam's my new go-to computer man. read more

So anybody can say they're the best computer repair shop around. You can't go by the rating alone. Most of the time it's bad customers who are giving a one star rating because they're cry babies and want something fixed out of warranty. These guys are the easiest repair team I've ever worked with. I came in on a Wednesday to have my computer checked out. They told me ahead of time that it would take at least a day to run the diagnostics and find out what was wrong. Friday came and they call me and tell me my computer was fixed. So I come in and have a nice chat while they're finishing up the installation of the OS(operating system). Sammy, the owner, is really nice. Gave me a fair price for the great work they did. So I take the computer home. I didn't get to play with it until Saturday because of work. So it wasn't until Saturday that I realized that they had installed a 32 bit version of windows and not the 64 bit I originally had. It was too late to take it to the shop so I emailed them. Unfortunately they're closed Sunday's so I had to wait until Monday. Sammy called me back and apologized for the confusion. He told me to bring the laptop into get it sorted out. So now I am here 110% satisfied with the work, customer service and the way I was treated. I had told them ahead of time that I was pretty tech savvy. The IT guy John and Sammy didn't dumb down any words and didn't try to sell me anything I didn't need. I love this place. I've always been afraid of going to a repair shop due to all the bad things I've heard. Thank you john and Sammy for the A++++ work you did. read more

Excellent customer service! Although I ended up not having my laptop fixed due to cost benefit considerations, Sam went out of his way to try and help me, and didn't charge any money for it! As I've told Sam, I hope to never see him again, but if need be, I'm definitely taking my business to him! Thank you! read more

I can't say enough about this place. I had a computer with a broken dc jack. Some places will only do the job by replacing the motherboard, and then charge top dollar for it. These guys will try to salvage the board and repair the jack first before resorting to replacing the board. They are very affordable! The number one reason that I give them such praise is the Excellent Customer Service! Sammy is a very friendly, personable guy. He is willing to work with you to get your system repaired with NO GAMES. That's all I wanted. He was surprised that I trecked all the way from Cypress to Tustin, but I told him good service and honest prices are worth it. Finding a good PC Repair place is like finding a good car mechanic. It doesn't matter where they are located, it just matters whether they are honest and fair. read more

Sam, operations manager, was very courteous and helpful. He phoned to let me know what needed to be done. Timely repair done. Cost nominal to what I was expecting. They were great and I would recommend highly. Very nice people. read more

I made a quick phone call to Computer Runner to get my Samsung Chromebook power jack fixed. Typical fix Sam told me, but they might have to replace the motherboard on it as well. Which I didn't want to do because it's fairly new. So Sam's talented technicians replaced the jack and charged a very good price. Customer service here is fantastic and I will be referring my friends and family here. Thanks a lot Computer Runner!! Best OC computer repair! read more

I highly recommend Computer Runner. They were very patient, helpful and understanding despite some hiccups on our part. They essentially had to work on our computer 3 times (building from scratch) but only charged us once because this was a computer that my son was trying to build. They were sympathetic to his dilemma, which I really appreciated. Perhaps other computer stores would have been able to fix our computer but what really stands out about Computer Runner is their extreme kindness. I will definitely be returning to Computer Runner for any computer problems in the future. read more

Sam has treated me very well a real pleasure to deal with! When I take into consideration the Fair Pricing, Great customer service, On time appointments, Very knowledgeable fixed my problems in a timely manner. I have had both in shop and house call with Computer Runner. I would not consider taking my business elsewhere. read more

This place offers fantastic service and prices. I swapped the hard drive in my 2011 MacBook Pro for a solid state drive and now my computer is literally 10x faster!! I was charged half the price of all other computer places I called. read more

TRUST. This is an extremely important word in this industry, and I can tell you that Sam and Computer Runner fully embody trustworthiness. I took my computer to Sam, who agreed to provide a free diagnostic. He said that he would then quote me, and I was under no obligation to purchase. Not only did he provide me with a full diagnostic, he quoted me fair prices and fully repaired my computer!!! I am thoroughly happy with Sammy's services, and fully recommend Computer Runner to anyone looking for computer repair! read more

Excellent place to meet all your electronic repair needs. Brought my brother in law's laptop which suffered from a hard drive failure. We got our data restored and got a deal on a replacement desktop. The shop was nice and organized unlike other electronic places I've been. Also, Sam was very helpful and made us feel appreciated with his enthusiasm in solving our problems. I recommend this place to any one. read more

Sami is your guy! He will spend that extra time, go to that extra mile to make sure your pc problem is resolved. Not only he fixes problems, he also takes time to explain the cause. I don't usually write reviews but this place deserves my 5 stars! read more

Computer Runner has a plethora of services! What ever you need help with, they can do it.

This was a wonderful experience, affordable pricing, it took them less then a day to fix, customer service was impeccable. And most of all they would call me before proceeding to do anything on my MAC! read more

My HP laser printer stopped feeding paper. I was torn...replace the printer or get it fixed. That's a tough question nowadays, given the cost of parts versus the cost of a new printer. I took it to Sam just to get a free diagnosis. Sam and his technicians were able to quickly diagnose the problem and provided a quick, inexpensive repair. I am so grateful for their thoroughness and professional care. Highly recommend these guys! read more

I had several computers with a variety of issues, including inability to get on the internet, viruses, a bad power supply and a disc drive about to go. Steve got everything working perfectly--a great feeling when the computers had been causing nothing but misery for the past few weeks! Sam has been in this business a very long time and he's very conscious of price and doing what's best for his customers. I've been taking both my business and personal computers to Computer Runner for a number of years and I always feel confident that the job will be done right. Wonderful to people in this business you can trust. Thank you Computer Runner!! read more

Sam and Scott are a dynamic duo! I brought two laptops to them to fix, essentially to replace the touch screens on each laptop. They were professional, fast, friendly and reasonably priced! This feels like a real family-oriented business, given that they were very sociable, spent significant time with me, answered many questions of mine, and went above and beyond to explain the work they anticipated on doing as well as the work they actually did, including where they purchased the materials. Sam actually could've have gotten me my laptop back even sooner, but he took the time to contact me and ask if I wanted to get a better replacement screen (original manufacturer vs. third party replacement) but would have to wait an extra month at roughly the same price. Since I didn't need that laptop back in the rush, I went with a better replacement part. In my personal experience, I hadn't met too many business-owners who consider these types of detail or even care, and I really appreciate it when it happens. Long story short: I've found my nice, friendly, neighborhood computer repair shop (not to mention they are very reasonably priced too!). Oh, and I took one of the laptops back recently for a non-related issue, and they even gave me a discounted price for being a recent customer, which they didn't have to mention or do. Great folks whose character and work ethic shine through to the quality of their services. read more

Sami took care of me above and beyond the call of duty; the repair was done to my greatest satisfaction - I'll be coming back again for any of my laptop needs. read more