Great customer service given. Very professional at what they do. They definitely know what they're…read moredoing. Highly recommend.

I was having the hardest time trying to find someone who had a soldering iron and could fix the…read morebattery compartment on an electronic toy I had but Steve came in clutch! Everywhere else said they couldn't help me but Steve had it fixed in 30min. Thanks Steve!!

The 5 star reviews are well justified. My PC's SSD failed and I tried to DIY fix it myself only to…read morewaste several days in the process. I had several urgent deadlines that I was worried I would miss, so I reached out to Art. He responded quickly and got my PC not only working again but also better - all within the same day. It now runs faster and the once howling cooling fans are whisper quiet. I strongly recommend Art. Thank you, Art!

PC was not booting. Was able to quickly diagnose my issue in an afternoon. Fair price,…read moreaccommodating service, recommend.

We needed help with our computers in the office. Our router wasn't a good one and we need a…read morefirewall to protect us. We also need consist WiFi service.total of like 6 computers!! Sean is the man! He gave us great suggestions on what to order prior to him installing and fixing everything. He went above and beyond. Like really really!! I am so glad I called , thank you Sean ! Really appreciate everything . Also fair priced and the value we got was great ! Highly recommend!

We had our new home fully wired during construction with low voltage wires CAT6 for cameras, WiFi…read moreaccess points, hardwired data connections and it turned out perfect. The WiFi coverage is strong everywhere on the property NO dead spots at all. Everything was cleanly installed and works exactly as it should. I can easily view all my cameras from anywhere and the connection is fast/reliable. Couldn't be happier with how it all came together!

Sam was nothing but amazing. He was very professional, easy to communicate with and answered any…read moreand all my questions. I had a hardware issue with my computer and he was able to open it up and diagnose the issue for me. Even after his services, I was able to follow up with questions related to the matter at hand for further assistance and he did not hesitate to respond. If you have anything IT related, I would highly suggest you contact him. Will definitely be in touch for future projects. Thanks again Sam!

This is my second time asking Sam for his services, and I couldn't be happier…read more This time, I needed what I assumed was a straightforward CPU and GPU install. Turns out I accidentally mapped out a Ryzen upgrade path, but my mobo only supports Intel. So what started as a two-component swap quickly became a much larger operation: migrating a bunch of components across two chassis to make everything compatible. We only realized this after Sam already arrived. On the spot he pivoted immediately, and executed the whole upgrade AND components migration between both my machines within the tight timeline I'd originally asked for. He wasn't one bit fazed, and no upcharging me on the spot for the extra complexity...just calm, focused problem-solving with a genuinely friendly attitude throughout. If you want someone who's versatile, technically sharp, and just an all round awesome human being to be around, Sam is your guy. He's earned my repeat business without question.

My laptop told me the fan was broken (a warning came up on my screen). I took it to Geek Squad at…read moreBest Buy. They told me if I signed up for their annual membership, they'd diagnose it and fix it. I told them at the time it was the fan, per the pop up message. I went to get it a week later, and they told me it was the fan and they don't fix fans. All that money for nothing. Took it to LAPC and they fixed it in 2 days for half the price. Great customer service, honest and open about the price up front. I will only be going to them from here on out. Best Buy got their last dime from me.

I had network issues in my house and was able to get the LAPC team around within an hour to quickly…read morediagnose and fix it. Extre happy with their service Nd professionalism! Thank you!

Mark is wonderful to work with. His knowledge and experience held things move quickly. I needed to…read moreset up my new Lenovo PC and transfer file and programs from my old one 2018 Lenovo. Mark wad efficient and fun to work with. He came to my home and did a great job and worth every penny! It's good to know that he's there when I need him. He's the only person I found to come to me. Check him out.

Mark was one of the first people to respond to my service quote request. I was having connection…read moreissues with my wifi and router. He had availability the next day and came down to check out the problem. We tested the speed throughout the house (3floors) and while the speeds were decent we were not getting the 1gig internet we are paying for. He suggested we try his mesh system router and bam that was the issue. With the router we tested we got the full speeds. He suggested we move to a mesh system over a conventional router and that is what we will do. He didnt try to upsell his systems he instead gave great advice on which ones to purchase. He was here for an hour, tested and figured out the issue while giving us advice on how to configure our new systems and what new system to buy. I would recommend him for any wifi and computer related issues.

Highly recommended. Crashed an internal hard drive that had significant data on it that I had,…read moreirresponsibly, not backed up to any other sources. The damage I did to the drive required Five Star's clean-room service, and they quoted a flat rate to me in advance. The effort of recovering the data ended up being very challenging and took longer than any of us expected, but at the end Five Star was able to recover over 99% of the files--and I'm happy to say, the 1% of files were not important to me, so the 99% they recovered covered everything I needed. Despite that significant extra work, they invoiced me only for the original quoted amount. I'm happy with the results but also the professionalism. When I first reached out to Five Star, they got back to me at the start of the next business day and, after answering a few follow-up questions, I had a quote and scheduled to drop off my drive the same day. Vahan and Elen were particularly helpful and professional the entire way through. It was really a pleasure to work with them and I can't recommend Five Star enough!

Five Star Data saved my hard drive with over *20 years* of documents, priceless photos and music…read morethat I would've never be able to find/re-download again. Truly grateful for their prompt service and big shouts to Vahan for explaining how external hard drives work and the FSD recovery process. Hopefully I'll never need to save a hard drive again, but *IF* I do, I will for sure come back to Five Star Data. Thank you!

Recently, I was desperate after my MacPro was hacked by a scammer posing as a fake remote tech…read moresupport person. I shut off my computer, went to Yelp and was happy to find someone who specializes in Apple/Mac. I then asked my La Canada Flintridge friends and one person endorsed him whole-heartedly. I called Jack and lucky for me he said to come over in a couple of hours. He has a nice, bright office next to his house, not far from the freeway exit for Trader Joe's. He's so easy to work with--smart, personable and clear. He knew exactly what needed to be done. I have a backup service, but having done a backup install before, I knew that would take days. Jack took care of everything and had my laptop back to me that same day. There is nothing like the security of knowing your computer is only in the hands of one trustworthy person instead of sitting in a backroom, handed off to someone you've never spoken to. Also, Jack is an authorized Apple tech and his fees are fair. He also helped me choose the right router (I was about to buy something I would have regretted). I have told all my Mac friends about him so I thought I should get around to posting here. Two things you should know: 1) Be sure to call first, he only sees people by appointment and 2) He takes cash and checks, no credit cards. If you have a Mac, this is your guy.

Jack is knowledgeable, professional, and friendly. He knew exactly what was wrong with my Mac…read morelaptop and was incredibly helpful. I appreciated his honestly and efficiency. Jack is the man you can trust to fix you Mac/Apple device issues!

I had been experiencing thermal issues with my new i7-14700K build and decided to bring it to HeliX…read morePC after seeing all the positive reviews. Garnik, the owner, exceeded every expectation. I dropped off my PC at 10 AM and he had it completely diagnosed and fixed by 3:30 PM - same day service when most shops would have kept it for days. But what really impressed me was how Garnik actually took the time to explain everything instead of just doing the work and handing it back. He didn't just slap on new thermal paste and call it done. He properly reapplied the paste, then noticed my fan configuration was all wrong and moved everything to the correct CPU pump headers and fan headers. He walked me through exactly what was causing the thermal problems and how he fixed them, then stress tested the whole system right in front of me so I could see it was running properly. Garnik was super knowledgeable, friendly, and got everything done way faster than I expected. It's honestly rare to find someone who knows their stuff this well and actually takes the time to make sure you understand what's going on with your build. If you need PC repair, building, or troubleshooting in the area, definitely check out HeliX PC. Best experience I've had with a PC shop hands down. Will be coming back for sure!

CANNOT RECOMMEND HELIX PC HIGHLY ENOUGH!! Garnik saved my life today, my work computer needed to be…read morereplaced, and since I built my last PC I figured I could do it again. About a week and a half later I finally got all components working only to run into Windows installation issues. I emailed the business at midnight, after long hours of trying to figure out why my SSD wasn't being recognized. I got a response first thing in the morning, I brought it in at 10:30 and he had it done by 4:30 same day, even though he said he wasn't sure he could get it done til the next business day. Also as someone who just has a casual knowledge of all this stuff, I was kind of afraid of being judged for my choices and abilities if I brought it in somewhere, but Garnik was SUPER nice and friendly, and even though my issue ended up being a return fraud SSD situation, he fixed up my wiring, installed windows, and basically got my whole rig into working shape, which was such a relief after struggling for so long. He even gave me an adapter for my old DVI port cintiq monitor. Along with lots of helpful advice. Even though I hope I don't run into issues like this any time soon, I'm a customer for life! (I'll add a photo once I'm satisfied with my RGB color choices haha)

I brought my 2015 MacBook to Angel last July with a range of issues, hoping to keep it going a…read morewhile longer before replacing it. He cleaned and looked over my computer thoroughly, and gave me a great deal on replacing the battery and logic board, as well as a buzzing speaker. In December, the speaker went bad again, so I returned and asked if there was any way to fix it. Angel and Sake replaced the bad speaker for free and checked out the computer again to make sure everything else was good to go.. I really appreciate their great service in correcting the speaker problem. I'll come back to them for any issues and as a first stop to update my equipment!

My old MacBook Pro, which I purchased in 2007, locked up while I was preparing income tax docs. In…read morea panic, I took it to Mac PC Repair. They told me no problem - relax and have a coffee (good restaurants and book and record stores nearby). They sent me a text that my PC was ready. It worked beautifully, and the charge was very reasonable. I would definitely go there again if my PC malfunctioned.