Reasonable turn around time. Good evaluation and recommendations. Will use again for future…read morerepairs.

I walked in. A half hour later i walked out with all three of my problems solved, plus two I didn't…read moreknow about, No pressure, just knowledgable service from a tech who knew what he was doing. This is an outfit that knows their trade and well worth the hour round trip.

Ive been taking my laptops to Computer Love for several years now and always had a great…read moreexperience. My first time there Matt was able to salvage a not cheaper brand laptop by installing a new hard drive for a very reasonable price. I've had that laptop for several years now. Since then, we've brought a few others in for repairs and have mostly been able to get them all up and running. He also sometimes has sales of computers and accessories. Good location and easy drop off and pick up. I would recommend this place for your computer needs.

Worst service.. The owner took 90 dollars as advance and after 10 days told me the laptop cannot be…read morerepaired and that he would return me 60 dollars.. But when I went to take my laptop my laptop, the laptop was completely broken.. and the owner simply gave me the hard drive and didnt return any money.. Very disappointed... worst experience.

Great experience, having a computer problem it's the only place to go. Might not be the cheapest…read morebut they're the best

These guys do very quick and excellent work. They definitely came through and saved the day.read more

Shout out to Japhed. He fixed my iPhone. The store is in a very convenient location in downtown…read moreIssaquah next to Mack''s dim sum. Love this store. Thanks!

Customer service was friendly and personable. Japheth was a joy to work with and got my iPhone…read morescreen fixed quickly and for the estimated price. I fully recommend. My family also has brought multiple items here for repair and recommend this shop as well.

First of all I am not a techie...We had a wireless router & modem upgrade we needed to do and were…read morea bit overwhelmed by all the options available. Dave gave us product suggestions ahead of time which was very helpful, and we bought them on the web to save money. (So he wasn't trying to cash in on a mark-up with the equipment.) Then for the actual appt he was on-time and very efficient. He made sure our security settings were correct and confirmed that the new equipment was optimized for our home's network. Furthermore, when I inadvertently switched a setting after he had left, he was quick with a follow-up call that saved the day. Despite his website sounding like sort of a bigger, run of the mill company, make no mistake Dave provides the small town attention to detail and pleasant attitude that should make anyone more than satisfied. I would not hesitate to recommend him to any fellow Yelpers(!)

PC Consulting (Dave) was my go to guy for my computer issues on and off (maybe three times) since…read more2018. And did a good job correcting them. Recently I was experiencing very slow download times on my laptop. After contacting via text asking and answering questions multiple times, and without looking at my computer, he said he didn't know the problem so then he recommended Rain City Tech...Being an established customer and what seemed to me not doing due diligence was pretty weak.

I really appreciate this business, and its employees! Both of my experiences have been positive…read more Not only are they pros at what they do, their shop is run very efficiently. They tend to over deliver, and early. They communicate well, and ensure you understand all aspects of their service, and all. Recently, I needed to replace my cracked laptop screen. They had estimated 2-3 weeks (which is half that of an apple store). They had it back in less then ONE week. As a small biz owner, this is huge! And, their prices are fair. I cannot recommend them enough for any of your electronic repair issues. So good!

12/18/2021: So I needed my Macbook Air battery replaced. Apple listed them as an authorized repair…read morecenter. I was told by a blonde guy who works there that it'll take a 5-7 days and will cost $400-$500 to replace the battery because, "We'd have to replace the keyboard and body." 12/21/2021: Apple sent me a box to ship it to them directly. Laptop arrived less than a day later for them to fix. 12/23/2021: Got my laptop back good as new. Cost me $161 total. Moral: Avoid GoEBITS. Go directly to the manufacturer.

We have used Peel Tech for years now and have had good experiences. But recently we had a very…read moresimple job that only took 15 minutes max and was charged a full hourly rate of $125, which seems quite unreasonable. We've had plumbers who have adjusted their fees down when the fix was so simple, but not Peel Tech. It was a total rip-off, although the problem was fixed. I do not recommend anybody using them without getting clear information on the fees that will be charged up front. Not customer focused in my opinion.

I called Peel Tech because were were have problems with the printer set-up, internet cuttting out…read moreand a lot of email problems. I got a prompt call to setup and appointment with Scott and i was relived. Scott showed up worked through the problems and also discovered that we had two routers and that they might be fighting with each other. So he set it up so that one router became the prime source and took the information on the other router from Comcast to see if it was out of date ETC. I got and email saying Comcast Router was current and let's just leave it along unless you have any additional problems. I could not be happer with the results from Peel Tech.

Wow! What great service and price. My computer battery was in very bad shape and Apple said they…read moreneeded to keep my computer for 5-7 days to replace it. SD Computer and Wireless replaced it In about 30 minutes at a much much less expensive price and they explained to me about how batteries recharge and how I could take good care of my new computer battery and anything that runs on rechargeable batteries. I highly recommend this store!

I brought in a laptop with a broken screen after I and another shop had failed to fix it they…read morefinished fixing it in under an hour for a great price. Very professional, clear, and educated me on what was needed to fix it in the future and what they had done to fix it.

Zero stars if I could. They will make your computer unusable and leave you high and dry with zero…read moreaccountability to fix what they broke. At least that was my experience. Avoid seeking help from these guys as they will do everything but help. And then they will be rude and dismissive of your concerns on top of that. It was a terrible experience that I hope others never have to experience. Save your money and go elsewhere dependable.

Update: 11:33 AM on 3/24/2023 in response to Emerald City IT's Google Review comments, "This man…read morebrought in a computer after he experienced "pops and cracks" coming from the motherboard. The computer is not fixable. I think he smokes meth..." When I brought my computer in, I mentioned "cooling fans grinding a bit and the graphics card putting off a static buzz" - all communicated over text message which I have screenshots of. Never once did I mention "pops and cracks" coming from the motherboard. That was a previously non-existing issue until Correo worked on my PC. Also, to say the computer is "non-fixable" is a completely false statement and reflects your capabilities. I have another shop FIXING it as we speak - just for a lot of money because of the damage done by Correo and Emerald City IT. As for smoking meth, very mature move from a business owner... Good to see customer services comes first. STAY AWAY!!! COMPUTER RUINER!!! This guy is a hack!!! He will fry your machine, and then make fabricated claims about "existing electrical damage" being the reason for the computer being fried. Additionally, he will fail to provide a logical explanation for what caused the issue. Long and short of it, I dropped off a functioning computer, and a day later picked up a $2,500 paper weight because of the work performed. Do I have a story for you... Last Sunday, I took my custom built gaming PC in for a standard hardware cleaning and maintenance. It was working perfectly fine beforehand - I was gaming current gen games until 30 minutes before dropping off the computer. Because it was a few years old, I wanted it to receive a professional deep clean and maintenance - boy was that a mistake. Through the cleaning process, Correo fried the motherboard, and rendered the computer non-functioning (it was never clearly communicated that the computer was now non-functioning until I took it home and fired it up). He then tried to upsell to a newer motherboard because of the "electrical damage" to the existing motherboard. He also tried to sell me a new custom built gaming PC (for $3K-$5K) apparently because he fried my computer. I said no, and that I wanted my current computer "running as best as possible." Flash forward - I picked up my computer Monday (still surprisingly dirty following a professional "Clean and Tune-Up"), took it home, hooked it up, and... FRIED! The PC wouldn't even boot past the Bios screen. I immediately tried texting Correo for assistance - no response. I then called Correo for assistance - he answered the phone but refused to listen to me, berated me, continuously interrupted me (despite his insistence that interrupting is rude), and eventually hung up on me because he refused to address the situation. That evening I sent a follow up email requesting assistance - NO RESPONSE. Emailed again Tuesday morning - NO RESPONSE. Emailed again Wednesday - NO RESPONSE. Left a voicemail for Correo on Wednesday - NO RESPONSE. Emailed again on Thursday - NO RESPONSE. Left ANOTHER voicemail on Thursday - NO RESPONSE. Finally, my wife called Correo on her phone, connected with him, and the same phone conversation as last time ensued - she was nothing but pleasant, and tried to clearly, calmly communicate with Correo. However, Correo continuously interrupted her, didn't listen to her, berated her, and eventually hung up on her. I have now taken my PC to another PC repair company, and they have validated that all damage done to the computer was a result of the work performed by Correo and Emerald City IT. They made it explicitly clear that there is no way I would have been operating the PC, let alone gaming, if there had been electrical damage to the motherboard before dropping off the PC at Emerald City IT. Fortunately they can salvage the PC... but only at 10X the cost of a standard tune up because of all the parts Correo fried... To summarize, ABSOLUTELY DO NOT use Correo & Emerald City IT for any IT related matters. He will damage your assets, drag out the process, cost you A LOT more money in the long run, and be a completely rude person throughout it all. Buyer beware...