The real test of a company is how they handle it when things go wrong. They were open and honest from the start and all the way through. They clearly have a "do what's right" work ethic. They worked through my phone's issue, ultimately resolved it, and left me as an extremely satisfied customer. I'm rarely impressed by customer service , but, after using Yelp for years, they impressed me enough to write my first Yelp review. Thanks! read more

I've come here twice in just the past two weeks, and they're the best in SF. Michael's been here both times. He's very patient and so kind. I needed a new phone as my old one wouldn't charge anymore. They helped me get a used iPhone 12 that is like brand new for under $550, changed out my sim and everything. This week the screen broke in a skating accident and they were able to change out my screen and install a screen protector, all under $150. Anywhere else I'd have no more limbs! Michael (taller gentleman with long hair) is so kind and very patient. He even let me use the store's table too charger so I could get all my old phone data back!! I'd give him and Yolanda a 5/5 stars too if I could. Good people here who don't want to gouge your wallet. read more

***EDIT:*** After about a day of testing this out, I've determined that the screen isn't as sensitive as the original Apple one. I have to tap a bit harder to get the touch registering on the phone. It's not a major issue as I'll just have to get used to tapping a bit harder when I'm typing. For the price, this place is still fantastic. Original review: When my iPhone screen cracked (last night), I was in utter despair. I've had my phone for almost 2 years now, so I didn't want to spend too much money repairing it. Cue the classic "should I just buy a new phone?" thoughts. After staring longingly at an iPhone 7 on the Apple website and crying over the $650+ price tag, I messaged about 15 businesses on Yelp asking how much it would cost to repair the screen and LCD screen. The other prices in SF and the Peninsula ranged anywhere from $85-150. Compupod's estimate was by far the cheapest. You may know them as the Compupod on Mission St, but this new location has been open for less than a year (and it's way closer to my apartment). I was a little wary since it's not heavily reviewed, but the reviews for the other location were great so I decided to just pay a visit. The store's atmosphere is clean, bright, and friendly. I was helped by Hugo himself! He was good-natured, efficient, and made me feel like my phone was in safe hands. I walked in at 2pm on a Tuesday, dropped off my phone, and picked it up repaired precisely at 3pm. As for the quality of the repair, I can tell that the screen is slightly different (when I press the home button I can detect that the screen is maybe a millimeter thicker than the original Apple one), but the installation was perfect (no dust, bubbles, or anything) and I haven't noticed any actual defects yet. And for half the price of other stores! They even offered me 25% off accessories and a 90-day warranty on the repair. I'm so so pleased with my experience at Compupod and will definitely return if I need any tech repairs at a reasonable price. Oh, and they also take drop-offs for UPS. Super convenient since I had a package to drop off too. read more

Compupod - iPhone 6 screen and lcd repair! Good as new :) - Electronics Repair Near Me - San Francisco, California

This year I made a commitment in the things I bought. I would use the things I have and repair what needed to be. I had a pair of headphones I used everywhere the sony wh-1000xm4. I had them since 2021 and just as 2022 came around the flopped. An intense workout may have done the cause because when they did the diagnostic they found it was water damage, not just to one side, but both! They were quick to send me the details and told me a time it would be done by. They were quick and effective. Once I had them for a day or two I noticed that one side wasn't working. I brought it back after troubleshooting it and they had it done within a day no charge. Go to this place and trust these people. If you want to save what you have and treat is better after, this place is the place to go, for value, time and trust. read more

Friendly, quick, professional and fixed my phone. Had parts in stock. Simple as that. Thanks.

They fixed my phone for a reasonable price when Apple told me nothing could be done. Prompt and professional with great communication throughout. I will definitely be back. read more

Excellent service and reasonable pricing. Came in with broken iPhone screen and was ready to go in less than 2 hours.

I went to Compupod w/ a broken iPhone screen. Spoke to Michel. He was *great*! Definite 10 out of 10! Kind, efficient, really quick service. They fixed my screen in an hour. He suggested that I should purchase a protective phone case and I am very glad I did. I will be recommending Compupod to all my friends!!! Thank you *very* much!!! read more

I tried to get a water damaged Samsung Galaxy Tablet S6 fixed. Their price for fixing my tablet was going to cost more than a new tablet. ($520+).They were upfront about the fact that they might not be able to fix my even if I paid for the $35 diagnostic fee. They said they were going to need to order parts and the quote I assume was based on parts plus labor. I probably won't be going back for any more device repairs but their pc repairmen are able to fix my laptops monitor. 2* for the mobile device repairmen for not being able to fix my tablet at a reasonable price. I probably won't bring any more devices in. 5* for phone and in person customer service. 5* for their laptop repair guy for being able to fix my laptop monitor. read more

Googled where to get my iPhone screen fixed and this shop looked promising so I made the journey from Oakland. Immediately I noticed the welcoming mural on their storefront. I was immediately greeted, and fortunately did not have to wait long. During my short wait I was able to peruse their displays of abundant cases and accessories. The person helping me was extremely clear about the process of the repair and told me it wouldn't take more than an hour. Fortunately I was able to grab a cup of coffee and walk around the mission while waiting. My phone was adequately fixed and reasonably priced. TLDR: This Store makes great repairs at great prices. read more

They got back to me with enough information. I went the store and asked the repair I needed. Their employees were pleasant.

Came in to get my phone screen replaced. Repair was speedy and affordable at $140. The aftermarket screen felt less responsive than a genuine Apple screen, but this is expected. A few weeks later, my screen stopped working. Came in and Hugo replaced it under warranty within 2 hours. Thanks for the speedy service. read more

We have gone to Compupod twice now for screen repairs on a Samsung Galaxy S22 Ultra. I wouldn't trust my phones to anyone else. They are committed to high quality service and parts, good prices, on time, and great communication. Their warranty provides good peace of mind. So friendly and professional. read more

I dropped my Motorola Moto G yesterday morning. I called four places in my neighborhood and none of them had the screen I needed, said it would be 3-6 days. I can't wait that long when my phone isn't working due to a cracked screen! I called CompuPod and they confimed over the phone that they had it in stock. I drove across town to this tiny little place on Mission Street and they had my phone fixed that afternoon. They also carry cases and other accessories for a lot of the Android phones that a lot of other places don't keep in stock. Will 100% be coming back! read more

Very nice place for repair or bay some electronics and cell phones .

I have purchased several products at Compupod. I consistently find the staff to be knowledgeable and friendly.. They have a wide range of products and usually have exactly what I'm looking fo. read more

I want to thank the crew at Compupod they took care of me on short notice. I called several phone repair stores and they were unable to doing anything same day. I appreciate their professionalism and knowledge about my specific needs about my Samsung S23 Ultra. Thank you guys again at Compupod please keep doing what you guys are doing. I recommend them 100%. read more

The services was good, but the technician didn't call when he finished the repair

Always good knowledgeable service and good prices Lots of used phones and electronics read more

easy. the attendant who initially helped me was very informative. under promised and over delivered! I think I said that in a positive way! definitely recommended. T-Mobile recommended also. read more

Super fast and upbeat all the workers are super friendly, Rebecca is a really cool sales associate she's fast pace with a warm smile, the pricing is really good it's cheaper than the Apple store . And they use high quality parts which I personally liked, my overall visit was a 10 out of 10 HIGHLY RECOMMENDED TO FIX YOUR DEVICE AT COMPUPOD. read more

Other repair shops were unresponsive or overpriced with no guarantee that they could fix my headphones. I thought I'd never be able to use them again, but thankfully I found Compupod on Yelp and I'm now typing this review while listening to fully functional headphones. Compupod totally exceeded my expectations, they responded to my request for a quote quickly and were very communicative and transparent throughout the repair process. They are also conveniently located near Bart which was a huge plus for me. Will definitely be going back if I have further issues with any of my devices! read more

Excellent customer service, I went to get a screen protector and I case cover for my new iPhone, I walk out in just a few minutes, all work done by Michel, I definitely coming back! read more

Fantastic experience! Our company had some customized electronics assembly work to do, and we found them online. The job was not super complicated but required learning and patience. They had great customer service and communication, were very professional in project management and honest about pricing and timing. The project was done very well. Later my husband's phone died and I recommended him to go there as well. Will definitely recommend anyone to go there. read more

Fast and professional service, would come back again. I brought in my Google Pixel 4a with a destroyed screen and it now has a new lease on life for a reasonable price. read more

If you click the "get a quote" link Yelp will offer to send your request to the immediate business and also 3 more. I did that and Compupod was back to me the 2nd fastest and also had the lowest price. I had two separate issues, nonworking charge jack and an earphone jack which only plays one side, on my Galaxy 6S and they helped me diagnose that they came from the same cable. I ended up not making the repair with Compupod because of schedule, but I was totally confident in their knowledge and responsiveness and would definitely use them next time. read more

Fantastic store! Fixed my phone and had all necessary information for me. Will definitely come back!

My old man had his iPhone stolen and he's a bit to crotchety to adjust to FaceID, and I was in a lurch finding an iPhone in stock with TouchID. Compupod to the rescue. I biked over, and they made an old man happy. read more

I had to change my phone screen, they were quick and professional on resolving the issue. I did not put 5 stars because: - they were a bit pricey - they could be more efficient, like sending me a message when the phone was ready instead of saying "come back in 2 hours" read more

This review is very long overdue but I wanted to make sure I truly captured the essence of this business and the exceptional customer service they provide. First of all, this business has been in the Mission district for years. You wouldn't think it from walking in because everything is well-kept and modern. In the past, I've gone to Apple if I need some sort of repair but when I shattered by iPhoneX screen, I figured I would go somewhere nearby because A. I work in the Mission, and B. Gotta support local businesses. I wasn't sure which place would be best or give me the best price/value so I started my search on Yelp, messaging different stores and inquiring their screen ranges/price. The range to fix an iPhoneX screen ranged from $150-299 and most of these estimates were not the original OEM screen. Then I received a message from Hugo, who explained the different screens and prices they offered. I chose the original OEM screen for the whopping $289.99. It was pricey but I figured it was the best value/price compared to other places who were charging me $250-299 for aftermarket screens. I walked in and a lovely woman assisted me first. She gave me an estimate of an hour (had some lunch in the meantime), came back and Hugo assisted me with the rest of purchase. I also purchased a cute case from their many options. I was very satisfied with the repair and the service. FAST FORWARD MONTHS LATER... Because I am one of those "phone in the back of the pocket" kind of people, I noticed my screen started wiggling a bit. I didn't pay too much attention until I decided to remove the case and discovered the screen popped out. I was really shocked because the screen still worked but when I clumsily decided to pop it back in, a huge white line appeared right down the middle. I didn't want to make it worse so I decided to go down to Compupod to see what they can do. I was greeted by Hugo who was sympathetic to my situation. He took it apart and after inspecting it, he came to the conclusion that I needed to have the screen replaced. My heart literally sank to the ground. In my mind I thought, ANOTHER $290 *cue in the miniature violin*. Hugo gave me the rundown on screens and their prices, and of course I chose the original OEM screen. After an hour, Hugo was there to finalize my purchase. I don't know if it was due to being a previous customer or him just feeling very bad for me (because I literally looked like a little girl who just lost her puppy), but not only did he throw in a free screen protector but he also gave me a very generous discount. I was really surprised he did that and was very grateful. Hugo runs an honest business and treats his customers with humility and respect. Any other place would have happily charged me the same amount. Instead, he made sure I was taken care of, especially when he threw in the protector to make sure I don't break my screen again haha. There will be no other place I go to anymore and will recommend everyone I know to COMPUPOD. Highly highly recommend this place. Congratulations Hugo on a wonderful business. read more

WARRANTY REFUSAL!!! UNTRUSTWORTHY!! Brought in a Pixel 3 XL for a screen replacement. Price 190$. While waiting I was looking at the guy that did the install. Saw that he replaced the back of the phone as well and I asked him about it. His answer was: on. Pixel we are changing the front and back. Month later, the back panel is coming off. Went back in the store expecting they will fix it. Because on the receipt was not mentioned back replacement they refused to take care of the problem unless I was going to pay for the repair again. I asked when their install guy will be back in the shop to confirm what he did. They refused to tell me. Awful service and no trust in their ability to do a good job or respect their warranty! Stay away! read more

First time here and service and work was professional, thorough and pleasant. I hope I don't have to come back ever because if I do it means I dropped my phone again. But if I do ever have any issues with a phone needing repair, I'll be BACK! read more

I cracked the back glass on my Google phone. I took it to this little place. Super friendly bilingual staff. Very clean very well equipped store. They were finished in an hour but I didn't pick it up for 5 hours because I was working. They have a huge selection of cords and iPhone covers and actually a lot of phones as well and their prices are exactly in line with the big box stores. Highly recommend these guys read more

Very great selection of cellphones and other various electronic products. Employees are very helpful for customer service and satisfaction

This was the second time over the life of this device that I've brought in my iphone 7 to get the screen replaced. And both times, Compupod was excellent. Professional, warm, and accurate estimates on time (bring it in first thing in the morning for fastest service). Well worth getting the screen replaced instead of getting a whole new phone. Highly recommend! Thanks Hugo!! read more

My Galaxy S8 battery needed a replacement. Upon a quick search on Yelp, I noticed Yelpers raved about this store. Indeed, they worth a 5-star rating. Upon walking into the clean, modern store, I was greeted by Rebecca with a friendly smile. She listened as I explained my issue, took my order and gave me an estimated one hour repair time. So I had lunch in one of the many restaurants nearby and got a courtesy call to inform me that my mobile phone has been fixed - and it worked like a charm. Thank you for your superb customer service, quick turnaround and a very reasonable repair cost. Now I know where to go for all mobile repairs. read more

I took in my water-damaged iPhone (I was absentmindedly gardening in the rain with it in the pocket of my clearly not-totally-waterproof rain jacket), and they clearly explained the possible outcomes and their ability to deal with them. They did a diagnostic check of it (which was really reasonable at $20 or so), and after they let me know that the damage wasn't that bad and replacing the screen should do the trick, put the diagnostic fee toward the $70 screen replacement! My phone is working great and they checked the phone and had it repaired in less than a day. (I will also keep in mind, which they clearly stated, that residual issues may arise from the water damage that are not guaranteed for obvious reasons. FIngers crossed that the phone will be a-ok.) All of the Compupod employees were really kind and helpful. This is a really terrific local business that serves the Mission community well. THANK YOU! :) read more

I hate how long I had to wait for my ipad. Dropped it off at 12:30pm & picked it up at 6:40pm. Other than that everyone is really nice & welcoming. & my iPad is in great condition!! read more

I went to compupod to get a screen change for my surface pro 6, the screen was shattered and while it was still working normally, the screen was cracked everywhere. When first entering Compupod, I noticed how brightly colored everything was and how clean it was. The person who helped me, Zuly, was so nice and great. I dropped off my device on Friday and they had it ready to be picked up on Monday. From receiving my device back after getting it fixed, I first noticed how they put a temporary screen protector which I really appreciated. Zuly was so kind when handing my surface pro back to me, giving me time to test my surface pro, turning it on, making sure the touch screen worked, and that the mouse and the keyboard were still able to recognize it and work. I would 100% come back here if needed. The price of changing the screen was also reasonable, a lot of the other places I had checked before choosing Compupod were $50 more. Definitely recommend it, they even give free tempered glass screen protectors for phones when you check in on yelp. read more

Compupod - Before - Electronics Repair Near Me - San Francisco, California

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Walked in yesterday, we were greeted immediately by a warm helpful associate. She answered all our questions and made us feel totally confident in our purchase. She was open and clear on return or exchange policies, warranties etc. She was extremely helpful and kind. read more