The woman working Customer Service today deserves a ZERO! She was rude, completely ignored me, and…read morewas more interested in talking with an employee. I filed a complaint with a manager who was working the hardware/plumbing area. He was very busy. And helpful. I needed a plumbing part for a broken faucet. While I talked with him about the woman at the CS counter, I also shared how much I appreciate the usual CS person and the garden center team.

Great paint dept!! Also helpful in tools. Employees are useful in adding recommendations. The…read moreplants are diverse & good selection.

This place has all the things I need! Wood, lighter, wood chunk charcoal, good service, and great…read morevalue for all my bbq needs! I could spend a whole day here! This place is bigger than the one in Davis! Seems like Ace is big up here in the PNW! Nice!! Solid A

I don't go to hardware stores often, but when I do it is to this Ace Hardware store. The store is…read morelocated in a shopping complex that no longer is super popular, so there's always parking. The store itself is small, well maintained, and a solid selection of items for any apartment dweller. I've bought keys here, tool boxes, nails, and other small purchases. I find their customer service to be very solid 90% of the time. I never am talked down to, and typically approached kindly. There was once a young employee would pop up every three minutes to ask my friend and I if we needed assistance but I passed it off as him being very bored and hoping that there was something he could do. The store seemed overly staffed that day in December with more employees to customers by 5:1. Everything was immaculately faced on the shelves that day! It is an easy store to navigate with competitive prices. I have always gone to the hardware section so I can't really speak to the plants. The cashiers have been pleasant to funny to me. Once I bought a novelty drink - one that proclaimed it tasted like Thanksgiving - and asked the cashier if she had tried it. By the end of her describing the product I was laughing so hard and opted to take her advice and only buy one bottle fully expecting to hate it. Her description was 100% accurate.

In a world of big box hardsrores, my neighborhood ace hardware feels like the little guy that is…read morehere for me. I don't have to go far out of my way, and they usually have exactly what I need.

We've been going to this ACE for years. The employees are always super nice, though sometimes they…read moredon't have something we're looking for. But we always try them before going to a big box store. This past weekend we needed to rent a carpet cleaner and just had the BEST experience with the lady working at the front. She was just super nice and made sure the unit was clean. When we returned it she asked how everything went and made sure we were happy. When we were walking out my husband turned to me and said "and that's why I'll always come here first."

The Landing Lowe's makes me really appreciate having lots of Lowe's and Home Depots in the Seattle…read moreMetro area. I will often go to the Issaquah Lowe's if I need to do something that requires talking to a person. Their staff is ample and friendly and knowledgeable where here at the landing (which is way closer to me than Issaquah) it is hard to find someone and when you do you need to badger them to help you. Also they require you to BUY WOOD before they will cut it to size for you. What's the deal with that? I have to lug a bunch of plywood to the front of the store for you to then cut it to size for me after I lug it back to the cutting station at the opposite end of the store from where the checkout counter is. That's crazy. Don't do that, I don't do anything lumber related that isn't just buying 2x4's from Renton Lowe's anymore. Any Home Depot & Issaquah Lowe's are getting all of my business that requires more than just my own hands and the self checkout. People that I do interact with when I'm walking in or doing the self checkout are pleasant. And there's a guy there that works behind the paint desk, and he's very nice. Oh and they have good bathrooms. Very convenient because sizzle dog is right there and sometimes during lunch ya gotta run in to make a quick deposit mid hotdog ya know.

Came here today extremely frustrated with a project. Had the good fortune to run into Jayden who…read moreadmittedly committed to helping me. Lowe's had everything I needed and with the help of Jayden I left very happy.

Hands-down, the best customer service I've ever received in any store I needed help looking for an…read moreitem and I was walked to the item by an employee named Austin he had such a positive attitude and made my experience at the Home Depot one I'll never forget

My favorite hardware store. Always has everything in stock…read more And all the employees are helpful and friendly

Very knowledgeable staff outstanding service always helpfully helpful with a wonderful…read moreunderstanding of their products

Love this place little bit of everything and a lot of staff knowledge. Especially great place for…read moregreat deals on quality plants and exterior pots.

Johnsons always has what we're looking for. Love their hardware section. If I'm ever in need of an…read moreobscure screw, nut or bolt, I've always been able to find what I'm looking for and they are sold individually too. It's nice to not have to buy a large pack of something if it's a one-off need.

I'm supporting more local businesses like Johnson's Home And Garden. It's nice and big with lots of…read moreunique things to choose from. I've not yet walked throughout the store to see everything they carry. Super helpful staff and prices are pretty good

Desde hace unos meses en el 4 de mayo, cuando se abrió esta nueva tienda, se veía completamente…read morediferente en comparación con otras tiendas de Home Depot y todo en esta tienda estaba bien organizado y era fácil de navegar por la tienda sin tener que usar ayuda para ayudar a encontrar lo que estoy buscando. Le doy a esta nueva tienda una calificación de 5 estrellas debido a su limpieza y organización. Los precios también tienen un gran valor. Recomiendo encarecidamente comprar aquí y tener una experiencia excelente.

Make sure you bring your reading glasses and learn how to read the fine print on every "sale" sign…read moreyou see. This Home Depot likes to leave up signs that tell you you're going to get a good deal if you buy something from there, so you go there to buy it instead of anywhere else, even though it is out of your way because you're getting a $130 item free with purchase. You get your items and go to the register just to find out that in fact that deal is expired and so instead of giving you the $130 battery, they take $20 off, which doesn't even cover the cost of the tax! What a ripoff... Do yourself a favor and go to a different store if you need a tool and they say it's on sale, because it's likely not going to be true...

Since moving to Cap Hill last month, I've visited this store various times for help with different…read morerepairs around my new apartment and every time the employees are incredibly kind and knowledgeable. When I was struggling to mount a shelf, I got advice from one of the employees who was super friendly and explained to me exactly how to screw in the L brackets I was struggling with. He walked me over to the aisle and showed me exactly which screws would and wouldn't work for my project and explained to me how the screws would interact with different wall materials. Most recently I dropped by just before they closed to pick up drywall paste and a pallette knife. Despite me walking in ten minutes before they were supposed to shut, they didn't make me feel rushed at all and helped me find what I was looking for. I always prefer supporting a local business and I love having a neighbourhood hardware supply store I can count on with employees who feel kinda like family.

Pacific Supply is a real neighborhood hardware treasure on the Capitol Hill. The employees are…read morealways well-informed, welcoming, and truly helpful people, the sort of service that you will not receive in the mega stores. They stock an unexpectedly good range of goods considering it is a local store, not very high prices, and even a senior discount. The parking is not that bad, however, the 30-minute load zone in front can help. Any small project or hardware, we are a dependable and community-oriented store.

The pricing at Lowe's confuses me. Under 150 dollars for a giant tarp on posts to go over your BBQ…read more*a nice one*. 30 dollars for a throw pillow on clearance. They have recently renovated this location, I believe, or at least moved things around and refreshed the look a bit. It's a good change. I enjoyed the new feel to it. I was disappointed that the garden center's outside doors were locked. But plants were lined up outside. Don't really get that either. So I walked back and forth from the cashier/exit doors, with the approval of a very nice Lowe's lady, and got what I wanted then brought it back inside and checked out.

Bought a bottle of Slime sealant to fix leaky tire on a hand truck. I ordered online and picked it…read moreup. Seemed painless. However when I got to the location where the hand truck was in the city, realized the small stretch of hose you need was missing from the side of the bottle and the bottle was unsealed. Someone already tried to use this and also found hose was missing. I had to go back to Tukwila, and the Asian lady at customer service with black and gray hair ARGUED with me and said it doesn't come with a hose. She was extremely rude and combative. I told her the instructions on the bottle explicitly stated that there is a hose and you can clearly see the indent area on the bottle where the hose is supposed to be. She only reluctantly gave me a refund. And I'm sure just put it back on the shelf so someone else can buy it and get screwed. This lady shouldn't ever have a job involving customer service. She acted like it was her job to insult and drive away customers. If that's the case, good job. Even though I live a block from this store, I'll get what I need from Target, Home Depot or Amazon.