It is easy for me to give Optima Fence a 5-star rating. From their initial phone responsiveness,…read moreexcellent estimater Arsen (on-time, no-pressure, genuine, friendly, thorough, flexible, wise fence design, competitive pricing) to outstanding foreman Yakov (great communications telling me updates and asking my input on optional ways of handling issues, beautiful workmanship, high-quality materials, exacting accuracy, nice cleanup, unexpected effort working to nightfall) and teammate Zerev (sp?) working seamlessly with Yakov as a great team. I will contact them for my next fence job. Bravo!

Optima did an excellent job on our fence!…read more We received four quotes for our project, and Optima was the most reasonably priced. Elijah walked us through the different cedar and post options, which was very helpful. When our neighbors expressed interest in having part of their fence done as well, Elijah was happy to meet with them promptly to provide a quote. Andreii was extremely communicative and kept us updated throughout the project. They completed our fence (including our neighbor's portion) in just 2.5 days. Our fence required some shrubs to be trimmed, which they handled as well for no extra cost. They did a great job cleaning up afterward. We were thoroughly impressed with the quality of the work and the overall experience. Highly recommend Optima!

Gene provides fantastic customer service and stands by all of his work with a 1 year guarantee. He…read morebuilt a large fence for us and provided a lot of advice for other items for us and our neighbors. He schedules appointments, notifies you and shows up on time and is always willing to help. He seems to really enjoy what he is doing, works in a very organized way and provides great advice. Really happy to recommend him for the cedar fence he built. He even added additional re-enforcing needed on our gates to ensure that our big dogs couldn't get out. What I like most is that he is friendly, does not push you into doing extra work, schedules appointments so you know when he is going to be there and he stands by his work.

Gene is a busy guy because he does a fabulous job and is so nice. Great to work with. I highly…read morerecommend him. he cleaned my scummy, filthy driveway and slippery walkways as well as my gutters. He tidied up afterwards and exterior of my house looks perfect

We worked with Luke for over a year to plan and execute our dream backyard. The project wasn't…read moresmall to start with, and we added scope as we went. His team built a covered 16x20 deck, two patios, added new fencing, did lots of ground prep and drainage work, installed pet friendly walkways and artificial turf, and helped beautify our plants/trees. Luke handled all of the planning and signoff with the architect and city on the deck design. He helped make sure the design would actually look really good when built, and when issues emerged with the city's requirements for the permit, he worked diligently to get it all resolved. Luke also went boulder, paver, and plant shopping with us. He made sure what we picked would actually work, and once we picked something out, he made it happen. Luke handled so many of the planning and logistical details for us, was super communicative throughout the process, and gave us lots of ideas to address challenges we were facing in our original space. He was a great listener and continually adjusted the plan to make sure the design fit our aesthetic and functional goals. His team also took such great care of our space. Such thoughtful design and attention to custom details. When we were on the fence about decisions, he'd help show us what either looked like, so we'd feel good about the decision. Now we have a dream backyard that we love to hang out in.

Had them out to resurface my original construction deck & bring it up to current codes. Luke came…read moreout for an initial estimate (which he usually does on Mondays and Tuesdays when the crew is off) and gave me some ideas to chew on. I wanted to do a modern look like one of the decks on his website, but the city's permitting process was somewhat elongated, in part, due to the access being all remote during COVID. Communication throughout was excellent. Samantha checked in every other week while the permitting process dragged on. Some of the city's unique requirements were untenable (and odd given the same design is permitted in surrounding areas), so Luke suggested a more conventional railing. I was able to redo the HOA approval pretty quickly thanks to materials supplied. The work itself spanned two weeks. As it's early season, with short daylight, the crew came out around 11am, staged their workspace, and finished up around 3pm, cleaning everything up after each day. Luke was mentoring some of the younger folks, ensuring they learnt and did solid work. In the end, the city's inspection was anticlimactic. Very pleased with the results.

We're extremely happy with the work Wasili and team did on our front steps. During an inspection of…read moreour existing stairs, Wasili pointed out several recommendations that other bidders didn't mention, like the need for flashing to connect to the house. He also patiently worked with us to help decide which composite to use for the staircase surface. Wasili then send us a very fair bid. After he sent us photos of other houses for which he did similar work, we accepted his bid. Wasili came out to our house the very next day, dropping supplies off and starting demo. When he did that, he also went above and beyond. He suggested two upgrades to the work he bid on, offering for free to provide am additional cross-brace and to use composite for the risers as well. Naturally we accepted the upgrades. He got the work completed in 2 1/2 days. Everyone who's seen the work has complimented it. If we have future projects, we'll reach out to Vertex first.

Vasily did a great job on my deck. He is very professional…read moreand thoughtful, gave me good ideas and considered many details. Also all of this comes with great price! Highly recommended.

ORCA!!!!!! (2 reviews in 1.) After 26 yrs my parents house…read moreneeded a new roof. I had 5 different contractors come out for an estimate. Orca was NOT the cheapest option nor the most expensive option, they ended up being middle of the road. I decided to go with them because Chris was VERY THOROUGH and explained EVERYTHING to me. The crew came out and knocked it out of the park, literally took them 2.5 days and it was done. This was back in June 2025, we are currently in the heart of winter and have had some serious rainy days and EVERYTHING's been GREAT, NO LEAKS, NO ISSUES! Fast forward to February 2026, I was so impressed by their service and workmanship I called them when the roof at my own house started to leak. (The leak was NOT because of age but the shotty workmanship from our builder Connor Homes.) I spoke to Chris again and he set me up with Peter. Peter and crew came out and temporarily covered my roof until they are able to get me in the books. Peter and crew came back in about a week and took care of my roof. The entire process took about 2 days and literally 3 days after they were done we had a crazy rain storm. Once again, NO LEAKS, NO ISSUES. Orca Roofing is 2 for 2 with me, priced right and took care of my roof issues. There are not too many trustworthy businesses these days but I can honestly vouch for these guys. Thank you for taking care of my roof issues and now I can actually sleep at night.

I am very grateful to have found Orca Roofing. Pete Bower served as the project manager for a full…read moreroof replacement on one of my rental properties. He took the time to thoroughly explain the process, answer all of my questions, and prepare a detailed scope of work that addressed my concerns. After the installation, a few items required follow-up, and the crew returned to complete the necessary rework. While this was initially disappointing, I understand that issues can arise during any project. I was very impressed with Pete, Mike, the sales manager, and the crew foreman for the way they managed the situation and ensured I was completely satisfied with the final result. Thank you to everyone at Orca Roofing for your professionalism and commitment to customer satisfaction.

We had a fairly large project involving different fence types, four different gates, and also…read morelogistically difficult due to our hill and delicate plants. We worked with Jacob to make a plan and work out details and needs. Jacob assured us the plants would be avoided as best as possible, and went over what should be moved or tied back to help ensure they were protected. Inevitably a couple of plants were just too in the way, but overall the team took lots of care around them. There was a little delay with the posts we went with and Jacob communicated wonderfully about this, and worked to get us in immediately once the posts were finished with the fabricator. Cristian led the work crew and was an excellent communicator throughout. We ran into a couple of underground wires that were not properly marked by the marking company, he was extremely remorseful and one of the guys ran out to get parts immediately to put in a temporary fix. Again, this was not their fault, yet they took responsibility. The team worked hard for several days, always communicating what was happening. They were respectful, and not loud (except for power tools as needed). The project made a bit of a mess, I was a little worried about clean up, but Cristian assured me they would be doing a full clean up once the project concluded. They did such a great job cleaning up! For such a nuanced project, they did an excellent job and we would highly recommend them. We are so pleased! Thanks Neighborly!

Jacob helped us figure out a solution to provide privacy for our yard. When our HOA denied our…read morefirst plan, he came back out and helped us brainstorm something different. I appreciated that he gave me honest solutions without the salesman approach. His team did a great job building us a trellis with boards in between. We would absolutely use them again.

ZERO STARS due to incompetence, dishonesty and poor quality…read more ·Constant delays and no shows. For example, this was par for the course..."We'll be there Monday morning. No show. Call Wednesday and inquire, told they would be there Friday. No show Friday. Down payment made in January, build did not start until early September (partially covid delays, see more below), finished 13 weeks later for a total of 11 months which could have been much less given all the issues below. · Owner doesn't live in the area. That's neither here nor there, but, if you're expecting local ownership, this isn't the case. Moreover, this wouldn't be an issue if the owner had a clue what was happening onsite. On multiple occasions, I had to explain to the owner and his wife when they thought they were ready to wrap up that it wasn't close to being done and listing off all the remaining tasks. All of which was a surprise to them. For example, all the quality issues listed below existed when they asked for final payment. Bad relationships and communications with their onsite workers lead to massive incompetence. · Owner called me up when they were about a month in and ~90% complete to ask for an advance on their final payment to cover his payroll. Feeling bad for the workers, I obliged. All workers except the foreman quit after getting paid. It took 2 more months to finish the final 10% and to fix quality issues. · Quality issues: The following issues leave me worried that I won't have issues downstream and if I do, they won't fix. I caught many quality issues I can see. Are there ones I can't see? o When they said they were done, I did my own inspection of the work and found a bunch of planks not fully bolted down, jagged cuts, unaligned gaps, and just weird issues with siding and old pieces of the deck not removed. o A railing was leaning up against a light pushing the light to an angle. This is a measurement issue for the deck, they had to redo a section by shaving off 1/2 inch to fix. I'm the one that had to point the issue which is absurd. How do you not see this as you're doing it? o Railing was installed flush next to old decking that wasn't fully demo'd. They literally left some old pieces of the deck with exposed nails on when the railing company came and installed the rails. Neither the decking folks or the railing folks considered this a problem. They had to fix it and now two side railings reach the house with different lengths. Off by a couple inches. From a distance, its not noticeable, but, looking up close looks unprofessional. o Screws in the driveway. I asked multiple times for them to ensure no screws were in the driveway as I have run flat tires (a puncture equals 4 new tires). I'm still unsure why screws were in the driveway when the work is happening elsewhere on the property. I gave up on the workers doing the right thing and scanned the driveway every day to remove screws. · Disrespect of my property. A worker took a shovel out of my garage without asking and then left it in the grass for days. I don't care about a shovel, but, don't take client's things without asking and misuse them. I still wonder if they took other things that I'm not aware of. · Sales rep's communication was abysmal and a sign of things to come. o COVID had delays to both engineering work and city permits. No problem with that, however, when the sales rep over promises something like completing drawings in 2 weeks and 2 months go by without informing the client, that's incompetence. o I ended up having to call the city on his behalf to move things along. Note, the owner said engineering work usually is done within a week, it took 4 months. o Things I asked to ensure happen, like laying down weed tarp on the grass where new decking is going, never got communicated to the workers. · No clean up was done. I still have planks with mud on them and finding random screws in the yard. I found another loose plank. When I informed the owner, he said he had no workers to complete this. I have no faith it will be done. · Workers all hated the owner and voiced their opinion regularly. Why would you tell the client this? It must have been so toxic that they couldn't help but talk openly about it. · With all the delays, lying, disrespect and quality issues, the owner brings up offering me a partial refund to compensate me. This was his idea and ultimately, he offered $400 out of the $60k spent right after bragging he had $2M is open projects. Something doesn't add up here. He has $2M is open projects, yet, can't cover payroll or offer a reasonable compensation? · Finally, I told the owner to keep his $400 refund, it was such an insignificant offer. I mentioned that I was writing this review. He hung up on me, told his only worker (the foreman) to "do the bare minimum" to wrap things up. The foreman told me this and then quit the following week.

Beware shady business practices. The sales/contact person's email was hacked (again). Per the…read moreowner, this has happened before. No notification from the company letting folks know, no one answered their phone (cell phone and office phone) for days. Phones track who calls, but still no call backs. Finally called the owner's cell phone and he happened to pick up. I sent in the signed contract via email, responding to the sales person's email. The response to that email was asking for the $800 deposit to get on the schedule. Which makes sense. It came from THEIR EMAIL. So I sent the $800. The company is not willing to do the right thing. They want the deposit again, though they were willing to forgo $400 of it. Their system was hacked (again), no communication from them, and they want us to pay them more money??!!? Not sure that it's our fault that they lack appropriate cyber security. Per the owner, the hack has happened before, so then why wasn't it fixed?

Review We had a…read moresection of rotten siding and a sill plate uncovered that was supporting our garage wall and potentially posed a structural concern, since the wall was also retaining part of the roof. The Rot Doctor did an excellent job from start to finish. They carefully removed the rotten siding, boards, and supports while temporarily supporting the wall, then installed a new pressure-treated sill, water-resistant siding, flashing, and belly band, with everything properly caulked and sealed. The workmanship was very high quality. All the cuts were precise, with clean lines, no gaps, and everything felt sturdy and well-built. They also went above and beyond by replacing and reinforcing some warped supports that weren't originally part of the scope. They were experienced and clearly knew how to approach the job, and they were great to work with throughout. Communication and customer service were excellent--we were able to discuss the work as it progressed and adjust the scope when needed. They were punctual, worked efficiently, and completed the entire job in just three days. The pricing was also competitive. Overall, we're very satisfied with the work and would definitely recommend The Rot Doctor.

When it came time to redo our sad decrepit deck, I made a few calls but it was Vitaly that got back…read moreto me right away...even though he was on vacation! I was impressed with him right off the bat. His knowledge, experience and professionalism was readily aparent so I had a good feeling he and his team were going to do a great job. And they surpassed all expectaions, by far. The team was prompt, friendly and knew exactly what to do. They kept the jobsite clean. And the price was very fair. We decided to add underdecking to the project as well as replacing the old deck. I didn't know how that all worked, but Vitaly explained everything . My husband and I were impressed at every step of the way. The deck is built extremely well and is so beautiful. We have a few more projects and I will be calling him again. Thank you Vitaly, Alex and crew!!

Working on Labor day? Have to admire that. Lilly was awesome. She (mostly) knew here stuff (she…read moremissed a bit where she thought black chain link fence was powder rather than vinyl coated). But she helped finalize my murky plans and gave me a great quote. I highly recommend her. (Plus she makes yummy barbecue sauce!)

We got our fence so quickly! Cool Cat Fencing was the only fencing company that got back to us AND…read moreactually had someone reach out to meet with us. I had tried several fencing companies, and the only correspondence from them was that they'd get ba ck to us. I hadn't realized that my ferns would be in the way. They took care to remove and replant them! My little feline friend is now going to be safer from the coyotes and bobcats that pass through our yard

I had to go pick up some mill work for a project at work. My boss likes to send me to do these…read morethings without any details. I went down here to pick it up without knowing where it was etc. The guy up front took a while to figure out that I needed to go to the back will call. Not a big deal, I just wish they had a better system in place to look it up instead of going through a stack of paper work. The guy in back, wish I would have gotten his name, but he was so patient and helpful. It was a cluster and not his fault what so ever. He was kind enough to speak directly to my boss on my phone to get everything figured out. He made sure to load it up and tie it down very well as well as wrap it so that it would not get wet. All in all, it was a good experience.

Builders First Source in Issaquah has a delivery driver that is purely racist and has made racist…read morecomments against the Indian community while delivering supplies to my home today. He was impatient and rude and was insulted by my presence as an Indian and did not treat me with any humanity. His angry demeanor for having to wait less than five minutes after his arrival call (see VM snapshot and doorbell camera times) and wanting to make a forceful delivery while a car was parked in my driveway was unacceptable . For absolutely no reason, while i was trying to communicate that i was going to take the car out and that i had just a minute back seen his message and stepped out, he got super angry and cursed me for being late to respond and called out that he has to deal with all Indians this way and that he would not deliver. He was insulted by my presence and even wanted to call the cops on me because I came closer to him. A very insecure and ignorant person who has no right to be representing BFS should be let go of his job duties with no remorse. Truly unprofessional driver and beware if you do business with them.