After receiving a woefully poorly constructed letter in the mail from my city that required…read moremandatory backflow repairs, I reached out to a number of vendors to help with my backflow repair. Some didn't respond, others couldn't do the services, others still only did commercial products. Pro Backflow on the other hand was responsive, offered reasonable prices, and ample availability. During my appointment, I found the service tech offered a good explanation of what he did and offered to file the paperwork for me with the city. My only two points of improvement is the service technician started the work on my house without even knocking on the door or meeting me. I just started hearing drilling. At best, it didn't matter, at worst, it could have been the wrong house! Second, I never hear back for days after the service tech left. I had to reach out to offer my final payment and figure out if they filed my paperwork. Overall good, but Pro Backflow can clean up the edges a bit.

Jaime was extremely quick to answer my questions! We set up a time and spoke before hand what he…read morewas going to do. Our Backflow was over 20 years old and had its days. And we had our shut off to our house replaced, including the valve. 28 years this shut off always hit the house to shut off. Jaime reversed it and now it's simple. Waited too long to change that out!! Jaime is a Professional and knows 100% all that he does! Could not ask for a better Professional and a job that was so expertly done!!! He also works on his jobs like it was his property, he takes pride in his work you can tell!!! Would always call on Jaime for any of these needs!!! Overall - EXCELLENT!!! TRUSTWORTHY!!!

Offered best pricing for our annual backflow testing required by Golden State Water. Terrific…read morecommunication from all field and office staff. Will keep them in mind for our future testing needs!

This was one of the easier companies to deal with as far as receiving a quote and setting up an…read moreappointment. Reasonably priced as well. Requested a quote to test a backflow for our wholesale nursery via email which Jan provided promptly. She then copied the tech, Riley, who would do the test, into the email to have the appointment set up. Riley showed up as promised and performed the test without any issues. An invoice and completed backflow test was emailed to me along with different ways to pay. Credit card payments are an option and no service fees are charged to use this method. Thank you Riley and Jan for providing such great service! We would definitely recommend Atlas Backflow to anyone looking for testing services.

I agree with Jenni, terrible customer service. I was given a 4 hour window for my service. waited…read morewaited waited. out in 95 degree sun with no shade. I had spoken to GG / gris more than eight times. each time she reassured me that the tech would call me 30 mins to an hour prior to arriving to the job site. I waited past noon. I got hungry and went to get lunch... was waiting for a call. 2pm rolled around... the end time of when I was promised service would be provided... Still. no one there. Called them again and they said that service was completed an hour ago. I asked why no one called and she said I checked the emails and it didn't say you requested them to call you. ???? First of all, what emails. Second of all, she was the one who arranged everything. so don't try and pull this "no one said that the customer requested to be called". brought all that up and she just hung up on me. very professional.

Awful customer service. Pani is rude and lacks customer service etiquette. We've used them for…read moreyears but plan to use another company from now on.

They were able to complete my backflow testing the same day I emailed. Super fast and efficient. I…read morereally appreciate being able to schedule by email, send my documents electronically, and pay online. Completely recommend!

I have used 1st choice to service our backflow for a few years now. They are professional,…read moreefficient and prices are reasonable. I recommend them and will continue to use them. Thank you, Richard!

R&R is the best. They've tested our commercial backflows for years. They do the job at a…read morereasonable price and quickly. Our system is a little complicated to get into since we have to keep the homeless people OUT, but R&R never complains. I LOVE working with them!

Always professional responsive and reasonable. Thank you for the great service in the past years…read more Richard(R&R)

I highly recommend Hydro Backflow for Backflow Prevention Device testing. I received numerous…read morequotes as high a $270 but Hydro did it for $65 as quoted. They came within the window and the testing was done promptly. They turned in the original form to the City of Santa Monica for me. Amazing service!!

Respond and arrive pretty quickly, fair pricing to fix my leaking backflow pipe. Will call them…read moreagain for future annual tests etc

The city requires us to get a backflow test at our office each year and I found Straightline…read moreBackflow on Yelp. Our previous backflow tester raised their prices so I decided to look for one closer to our office. I messaged them for a quote on Yelp and Shawn reached back pretty quickly and was able to get a technician to come in to do the testing within a couple days. The price was reasonable as well. Paul was our technician. He did run a little late, but it was no problem and he finished the job very quickly and efficiently. The whole experience was pleasant and so easy to get everything done! Will be a return customer next year.

I had no clue what a backflow test was but apparently it's something I need to get done annually at…read morethe new house. Shawn did a great job answering all my questions, was very professional and all of it was done over Yelp chat! He also provided the best quote so I decided to go with them in the end. They sent out a technician the next day and completed the tests for me. Highly recommend if you're looking for someone to do your backflow testing, look no further!

You can go ahead and stop searching, just call ABP. We've needed backflow services in urgent…read moresituation twice and, both times, it's been an excellent experience. In each case, someone was at our house within a couple hours of submitting a service request on their website. I submitted early in the morning, so this basically means someone came as soon as they opened. In one instance, water was gushing out the backflow preventer and Jeff explained the process of how he was diagnosing the problem, what he did to fix it, and what we should do to prevent it from happening again. Finding a company you like for home repair can be difficult, but I can vouch for ABP and am positive you'll have a good experience.

Wow. It's rare to find a company that holds its values to the same high standard as its…read moreservice--but ABP has earned a lifelong customer. After my backflow device failed its test, I reached out to ABP for a second quote. Jeff got back to me quickly and went above and beyond--not only demonstrating deep knowledge of the device but also offering an honest assessment that the fix should be simple. Jeff, along with ABP's technician Jennifer, made the repair and retest seamless and fast, saving our small complex money in the process. Working in the service industry myself, I recognize top-notch service when I see it--and that's exactly what ABP delivered.