I agree with Jenni, terrible customer service. I was given a 4 hour window for my service. waited…read morewaited waited. out in 95 degree sun with no shade. I had spoken to GG / gris more than eight times. each time she reassured me that the tech would call me 30 mins to an hour prior to arriving to the job site. I waited past noon. I got hungry and went to get lunch... was waiting for a call. 2pm rolled around... the end time of when I was promised service would be provided... Still. no one there. Called them again and they said that service was completed an hour ago. I asked why no one called and she said I checked the emails and it didn't say you requested them to call you. ???? First of all, what emails. Second of all, she was the one who arranged everything. so don't try and pull this "no one said that the customer requested to be called". brought all that up and she just hung up on me. very professional.

Awful customer service. Pani is rude and lacks customer service etiquette. We've used them for…read moreyears but plan to use another company from now on.

These guys are the absolute best in the industry. When my old guy said he wasn't doing it anymore…read morehe suggested Backflow Brothers...very happy he did. Quick response and very professional. They earned my business for life!!

They were able to test my unit the same day I called. The tester was very polite and knowledgeable…read more Highly recommended!

I called Stephen plumbing for two things. They have great pricing. Great deals. And most…read moreimportantly, great guys working for them. I have them come out once a year for my yearly maintenance. For my central air and never disappointed, they do a great job Freddy C is very professional, very respectful.. And he treats my home-like it was his. I am very happy with his work.. I recommend this company to everyone. Especially in my family and friends. Thank you, Freddy and Stephens Plumming for coming out.

Luis came out to fix water heater . Showed up exactly we he was scheduled , explained everything…read moreand did a great job. Will definitely use them again.

Jonathan provided excellent service with installing a required backflow prevention valve in my…read morecommercial property. He contacted me with an estimate very quickly after my tenant notified me of the requirement. Jonathan was professional in installing the valve according to the city requirements. I was unhappy with the city not allowing the valve to be installed outside. Jonathan did his best to place the plumbing inside at a less noticeable location. I appreciate his patience and attention to excellent service.

So good that after leaving a review on Google, I'm also leaving a review here on Yelp. Jonathan was…read moreterrific. He was prompt, he was thoughtful, and went beyond a normal backflow test. This is not my first rodeo with getting backflow tests performed, so I can tell you confidently that I recommend these guys. Long story, but I manage my wife's parents house in Los Angeles. I live in Seattle. I used Yelp to look for backflow testers, but the reviews for each of the results were rather sketchy. I ended up finding this company elsewhere, and because of the bad experience I had with all these weird reviews of dishonest plumbing services on Yelp, I wanted to be sure to give him a shout out here, to let others like me know that this guy is legitimate. My best to you all.

Excellent!! On time, great attitude and great work!…read moreNo surprises... did what they said!

I received a letter from the water company requesting the installation of a backflow preventer. I…read moregot estimates from many plumbers, but the costs were too high or they couldn't do the job. Then, I found AAA Backflow and another company on Yelp that can handle both installation and testing. The other company didn't keep their appointments well and was hard to reach, but AAA Backflow was easy to communicate with, showed up on time, and sent a quote right away, which gave me confidence in them. The price was good, and they installed it right away, I highly recommend them!

Offered best pricing for our annual backflow testing required by Golden State Water. Terrific…read morecommunication from all field and office staff. Will keep them in mind for our future testing needs!

This was one of the easier companies to deal with as far as receiving a quote and setting up an…read moreappointment. Reasonably priced as well. Requested a quote to test a backflow for our wholesale nursery via email which Jan provided promptly. She then copied the tech, Riley, who would do the test, into the email to have the appointment set up. Riley showed up as promised and performed the test without any issues. An invoice and completed backflow test was emailed to me along with different ways to pay. Credit card payments are an option and no service fees are charged to use this method. Thank you Riley and Jan for providing such great service! We would definitely recommend Atlas Backflow to anyone looking for testing services.

Gino at Sal's plumbing took care of me today. I called at 9:00, he was at my place by 12 and he…read morefound and fixed a pin hole leak that had flooded my kitchen and basement by 1:30. It's not just about how quick but also about listening to my concerns and how to tackle the problem. The leak was behind my kitchen wall and we talked through weather to try and find the leak from inside or going from outside. We eventually decided on outside due to how high the the leak might be coming from on the pipe. You see he said if we the leak was lower in the kitchen, then we could get it from inside but if it was higher, then we'd either have to yank out cabinets or break tile or we'd have to go out side anyway....decided that it was better to go from outside and not take a chance at having holes on both side of the wall....and wouldn't you know it...the leak was higher. Gino also provided information on whole house repiping and water softener options. Thanks guys...appreciate your quick and diligent response.

Scam? Or epic fail?…read more I called Sal's for what I thought would be a simple job: my kitchen sinks were draining slowly. Not terribly slowly, but if one sink was full and I pulled the plug, water would back up into the other sink while it was draining. I figured the drain needed to be snaked out. They sent two guys over on a Friday morning. They spent two hours monkeying around and making a lot of noise with their rooter, then told me they were unable to clear the drain, which was now completely stopped up. They told me they needed to tear up my drywall on the floor below and replace a pipe. They left me with standing water in both sinks, a kitchen that smelled like a sewer, and an estimate for further work totaling $1200. That afternoon I contacted another plumber, who came by on Monday morning. He had the drain cleared and working like new in 20 minutes. Sure enough, just like I'd expected, it was a simple job. Sal's guys only made things much worse than when they started, and tried to get me to pay for a big, unnecessary repair job. I was needlessly left without the use of my kitchen sinks or dishwasher for the entire weekend. I don't know if they were scamming me, or if they just didn't know what they were doing - but neither of those is a good answer. It's particularly appalling that a South Bay company would do this to a longtime South Bay homeowner. They must not be serious about staying in business.

I had a great experience with this company! Anthony came out to troubleshoot my AC and was…read moreprofessional, knowledgeable, and efficient. He quickly figured out the issue and got everything up and running in no time. What really stood out was how honest and trustworthy he was. he took the time to explain what was going on and didn't try to upsell anything unnecessary. It's not always easy to find someone you can rely on, but I definitely trust Anthony and will be calling them again if I ever need help in the future. Highly recommend!!

Anthony from Cloud Comfort HVAC came today for AC service and I had a great experience. He was very…read moreprofessional and even called ahead to let me know he was on the way which I really appreciated. He was also very considerate of my home making sure everything stayed clean while he worked. Overall excellent service I would definitely recommend!

Great experience with Good Guy Plumbing installing our water filtration system. The team was…read morefriendly, knowledgeable, professional, and honest throughout. Big thanks to JJ and Jose! They were detail-oriented, explained everything clearly, and did excellent work. Also shout-out to Robert for being attentive and responsive, which really gave us confidence that we were in good hands. Would absolutely work with them again and highly recommend them.

This is the third time Good Guys Plumbing has come out to help with a very difficult re-fit under…read moremy mobile home, and again, were professional, patient, and, like the other visits, went over the materials, approx. time and total cost before starting the job. I was fortunate, and very pleased to have Danny come out, his third time, to help with the re-fit problem. Danny was there in one day and finished sooner than his approx. time. Having plumbers in my family, and having some experience myself, I can honestly say you won't find another shop that has the skill, the ethics and quality of workmanship anywhere.

I highly recommend Leak Hounds. We had a leak in the…read morefoundation of our house. After turning the water off we contacted Leak Hounds who were referred to us from a neghbor. Cory and his crew came over the next day and found the exact location of the problem. On Cory's recommendation we agreed to have them reroute both the hot and cold water out of the foundation and through the walls. The work was completed in just one day. The crew did an amazing job of protecting everything and finding the best solution of how to run the pipes My wife and I could not have been more satisfied.

My life has been changed so drastically by Leak Hounds I was compelled to write a review of not…read moreonly the outstanding work they did but also what amazing Human beings they are! I've never been this impressed with a plumber in my life. Thank you Leak Hounds!